Susan Hull

Lisbon, Connecticut Travel Agent

HMS Consulting, a Travel Leaders Network affiliate agency

Wedding, Honeymoon & Family Vacation Expert

I am the owner of HMS Consulting, and have been in the travel industry since 1992. I studied Travel & Tourism at Three Rivers Community College in Norwich CT. In 1998, I opened my own travel agency, HMS Consulting.

I have earned many certifications through my continuous learning including:

  • Cruise Lines International Elite Cruise Counselor
  • Certified Sandals Specialist
  • Aruba Certified Expert
  • Akamai Hawaii Specialist
  • Graduate of the College of Disney Knowledge

HMS Consulting is an Authorized Disney Vacation Planner agency. HMS Consulting offers personalized travel services. We specialize in honeymoons and destination weddings, as well as groups of all sizes. I often personally escorts groups as do some of the other agents.

My Reviews

2 of 4 people found this review helpful

stress free vacation planning

Reviewed By 5 star - Connecticut | Traveled to
I cannot say enough great things about Susan. I have used her for travel for at least 10 years! She makes planning a trip from the air to the destination super easy! I Don't even have to think about anything because I know she's planned a great trip! She knows what I like and she's been to so many places she always recommends the best. And when she calls and says I'm all set she's as excited as I am! I love planning with her!
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful

Susan always has awsome ideas to help create a fun and stress free vacation!

Reviewed By Laura - Griswold, CT | Traveled to
I have know Susan for over 20 years, my first experience with her was in making travel arrangements in1994 when our family was going to Disney World. Susan provided all the information we needed to make our trip so very exciting. Unfortunately our Mom passed away several days before we were to leave, I called Susan and she told me not to worry, she would change our flights and our reservations and to not worry about anything. She kept in touch with us to see how we were all doing and to keep us updated on the new travel arrangements. This kind and generous gesture made our trip even more special, we are forever grateful to her and would never consider having anyone else make our travel arrangements. My most recent trip was to Italy last September/October, it was more than I could have hoped for, we had so much fun and saw so much, we could not have done all that we did without Susan's help. Thank you Susan, your the best!
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Spot On Travel Agent!

Reviewed By Charmine - Colchester CT | Traveled to
After struggling to plan a vacation on our own, with no success, we decided to call Susan Hull for her assistance. She had us on track for our vacation within a day. She has a great track record as far as we're concerned. Our past experience with Susan has been excellent and we won't hesitate to call on her again!
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Outstanding travel agent

Reviewed By Pat G - Connecticut | Traveled to
She takes the worry out of planning your vacation. She is always on top of her game. If a special deal is introduced after your vacation package has been set up, she will check it out and obtain any discounts for your trip that she can. Always available to answer any questions you may have. Very outgoing and friendly. Have dealt with Susan Hull for all are traveling plans for almost 20 years and consider her not only our travel agent but our friend. Pat G.
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Always there for your travel needs:

Reviewed By Aisha - Norwich CT. | Traveled to
I have used HMS - Susan Hull, for my travel needs for the past 10 + years. Words to describe the service I have personally received would be reliable, knowledgeable, always helpful, loyal and honest. Susan makes sure your travel needs are met. Susan is truly a wiz when it comes to planning. Thank you for all the wonderful memories you have helped in making.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Relax, Enjoy, Sue took care of everything

Reviewed By Chris Colter - Norwich,CT | Traveled to
I have had Susan Hull from HMS Travel book so many events for me I have lost track. I would not use another service, Sue pays attention to details, and takes care of things you would not think about or even know about. I have gone on cruises, all inclusives, and business trips all with peace of mind knowing that before I left for vacation sue handled in some cases everything from rental car to the mints on my pillow. Vacation should be relaxing with Sue Hull the relaxation begins long before you depart.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Agent for life!

Reviewed By Awol - Belton, TX | Traveled to
I have been booking all my travels through Susan since 2001. She left such a big impression from my first vacation that I knew I would never use another travel agent or book a trip myself again. My first vacation through Susan I ended up getting stuck on my return due to Hurricane Lily. Thanks to Susan working through the night to make sure there was a connecting flights waiting for me I was able to get home to my dogs on time. All that seems like it should be the duties of any travel agent and that is true but how many actually do it. In addition, when I was deployed to Iraq in 2007 her actions and dedication to her job, and her love for our nations military men and women allowed my family and myself to have a reunion that will always be remembered. I was deployed to an area where I could only get correspondence out maybe twice a month if lucky. In addition, when we took our mid tour leave we did not know when our flights would be until the day of. She was able to work with the fixed deck I had handed her and perform a miracle. Susan was able to, at a moments notice, confirm travel arrangements for myself and my family to meet in Key West at the same time for a reunion vacation. I do not know how she did it, but Susan was able to coordinate with military transportation and civilian transportation to give my family and myself something priceless, (happy memories). That is not something you get from just any travel agent! Since then Susan has booked cruises, flights and the most amazing honeymoon I could have imagined. I took her advice even when I thought it was bad advice and am glad I did. After all, she is the professional and that's her job. It's the same idea as listening to your doctor when he or she gives you advice. Susan is now a part of my family's lives. The way a family doctor or a church becomes apart of ones life is how we think of Susan as well.
I would recommend this agent to my family and friends
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