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Joanne M. Telfer

Hartwick, New York Travel Agent

An independent agent with Dugan's Travels in Los Alamos, NM, a Travel Leaders Network affiliate agency

Singing Mermaid Travels - Group Specialist

Port Clyde, Maine
Port Clyde, Maine

Are you someone who uses Expedia or other travel websites?  Why not trust your travel to someone who can add a smiling face to a name and an offer?

I am a Spanish Teacher in a very rural area in Upstate New York.  I live with my husband, my two sons, and my dog, Agnes.  My family and I have been traveling  for a long time thanks to my mom and dad.  A family of five, we started traveling to places both near and far when I was young.  My parents taught me to love culture and travel.  

I am a "home-based travel agent", which means that I work as an independent agent through Dugan's Travels, and I work out of my home. I have all of the resources that the large, store-front agencies have, but you aren't going to be paying for the rent and other overhead that these places have to pay.  My cost is your cost.  Dugan's (out of New Mexico) has contracted with the major airlines, hotels, cruise lines, and all other travel industries with the lowest negotiated prices. My prices are your prices.

I will strive to provide the best service possible for the lowest price.  Leave the work to me. Don’t spend hours searching internet sites for the best deal around, just give me a call or email me and I’ll find the best deal for you. You pay nothing for my services. This is all handled through Dugan’s so my price is your price. Plain and Simple.

My travel philosophy is based on two things:

  • First is the belief that your needs are of the utmost importance.
  • Second is that I love to travel myself, and I absolutely hate it when things go wrong.  Of course, some things are our of our control, but that which I can control will be taken care of with great care and pride.  I am committed to meeting your needs.

As a result, a high percentage of my business is from repeat customers and referrals. I would welcome the opportunity to earn your trust and deliver you the best service in the industry.I offer personalized attention to the leisure, business  and group traveler and I will do my best to tend to your every need. I specialize in air, cruise and tour packages and work with a large variety of airlines, hotels, car rentals and cruise lines worldwide to provide you with the best deals on the market.

Nervous to book online? That’s okay! Deals change every day — and every hour, for that matter. It can be hard to keep up with the offers and I know you want the most budget-pleasing deals. I understand that kind of anxiety… That’s why I offer this service on a personal level, with a smile every time!

Email me  or call me at 607-376-1883 (cell), or fill out the contact info on this website to begin your travel planning today!

My Reviews

3 of 5 people found this review helpful

She made my trip as important as her own trip would be!

Reviewed By Jess - Staten Island, NY | Traveled to
Joanne provided the best travel experience imaginable. I approached her about a trip because I heard great things through word of mouth, and boy were they right! Joanne put the same effort into booking my trip as she would have is she was booking one for her own family. She immediately gave me some information about prices and flights based on a cursory glance, but said she wanted to keep looking if I didn't mind. The next thing I knew she found an amazing trip with the perfect flights at prices lower than I could have ever imagined! I am so thankful for Joanne's attentiveness and kindness. You won't find a better travel agent out there!
I would recommend this agent to my family and friends
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2 of 4 people found this review helpful

The Personal Touch

Reviewed By Katy - Cherry Valley, NY | Traveled to
It doesn't matter if you travel by plane, train or car - Joanne is wonderful at finding the best options with the personal touch. I have used her services for business and pleasure and am confident in her ability to wade through the options and develop the best travel agenda for me. She makes traveling simple and fun.
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Group Planning made easy

Reviewed By Kelly W - Newport, NY | Traveled to
I have used Joanne Counting my upcoming trip 3 times now, We have made 2 group trips to Jamaica with Joannes help and Our next group trip in Jan 2016 We are currently working on with her, Joanne is very knowledgeable and easy to work with. I have changed my mind on things several times and her answer is no worries. I will continue to book my trips with Joanne it is a pleasure working with someone that actually knows you by name and not a number. Thank you Joanne for all your help
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Very educated on travel & fun to be with.

Reviewed By Melanie - Garrattsville, NY | Traveled to
Joanne is a travel expert, her pleasant attitude with people makes anyone want to assist her. She is very knowledgeable about the area that she is traveling to, she makes it her business to know as much as she can. Our experience was pleasant right from booking the vacation, with periodic updates, to flights and hotel accommodations. She was able to get us upgraded at the hotel, which was a nice surprise. She gave us a lot of excursion information about the area and made herself readily available if there were any problems. I highly recommend using Joanne for your travel experiences, I know that my family will.
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Expert Traveler and Agent

Reviewed By Brenda R - Morris, NY | Traveled to
I have personally had 3 outstanding trips planned by Joanne Telfer. All were very different trips, but none the less, ALL were seamless and wonderful. Joanne is exceptionally good at international travel with an extremely high knowledge base for novice travelers.
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Joanne always goes the extra mile

Reviewed By Pati Grady - Cooperstown, NY | Traveled to
My husband & I have used Joanne's services for a number of years. We have also referred her to our extended family and without exception, everyone who has worked with her has been highly satisfied. She is truly professional, knowledgeable and helpful as a travel agent. She exudes a positive attitude for her work, finds great deals and is flexible. There have been times when we've given her only a few hours notice & she's responded quickly and prioritized our requests. A few times, she's even suggested that if can find a better deal on our own, she'd recommend going that route, which, in fact, we have. But we always come back to Joanna as our first point of contact when planning travel. I recommend her without exception and hope she stays in business for years to come.
I would recommend this agent to my family and friends
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