Alaska and Cruising Specialist
Off the coast of Bermuda
I'm Mandy, but feel free to call me Mandy Loo! And I do things a little differently from other agents. Here's my story!
I am a travel ADDICT!
I have been traveling the world on a shoestring budget for decades. In my early 20s, I realized that I liked to travel far more than my bank account did, and understood that I had to find a solution for my wanderlust habit.
For me the solution was simple. I had to get very good at finding very good deals.
After visiting nearly 60 countries, taking nearly 40 cruises, and putting foot to pavement in many of the world's top destinations, I eventually gave in to pressure from friends and family and became an agent in 2017.
I want to flip this industry upside down!
My vision for my company quickly became to change how the travel industry is seen. No slimy middlemen, and no backdoor deals. I wanted to work with high ethical standards and show my clients that almost any destination was possible on almost any budget.
Step one to achieving my goal was to make my services fee free for everyone.
In order for this to work, I realized that my clients and I would have to work as a team.
The idea worked on paper, but...
Everyone said this approach would never work.
Literally- I was laughed at. I was told I needed to charge high booking fees, or only accept clients with a minimum budget. But I'm stubborn and refused to give up on my dream or my clients. Vacation days and dollars are both in short supply, so we need to make each day and every dollar count.
In my first 24 months in business, I attained many top industry certifications and countless praise and recognition in addition to closing more than $1M in sales. All of this without receiving a single negative guest review, or charging a single unnecessary booking fee. So, clearly, this model can work.
And with that, the travel crew revolution was born.
Your role in this team
As an avid traveler myself, I understand that for many, half of the joy of travel lies in the planning process. I never want to take that joy away from you.
Unlike many other agents, I focus on education and empowerment. I want you to understand what you're booking and why it's exciting! I encourage my clients to be as active as they want to be in the booking process. I'll share my industry expertise and real-world experience, all while letting you feel free and empowered to make your own choices.
You do the daydreaming, I'll manage the heavy lifting so that you don't have to.
This goes beyond Mandy Loo
By harnessing COMMUNITY through the power of social media, I've been able to create the "Travel with Mandy Loo Travel Crew." This network of avid travelers help each other explore the world, and we often travel together as a group unit, too!
So when you book with me, you're not getting just me. You're also getting a travel tribe of world-class people, always ready to help.
Ready to get started? Great. Me too.
My Areas of Expertise
The most beautiful beach in the world
Hello Kate! Thank you for taking the time to review me! I love that your trip was perfect on every level. I can't wait to plan so many future post-COVID trips!
Dominican Republic trip
Hi, Todd! Thank you for your review! It sure has been a wild ride getting you to the Dominican Republic during COVID, hasn't it? Hopefully once you're on the beach all of the other hurdles will just become memories! Mandy
Took care of everything!!
Hi, Brooke! Thank you for taking the time to review me! I've so loved helping your entire extended family travel. I can't wait to help with many future trips to come!
Where are we going?
Hey there, Debra! Thank you for taking the time to review me! I sure do love to travel, and helping amazing folks like YOU travel brings me tons of joy as well!
Travel with Emma
Hello Arlene! Thank you for taking the time to review me! I love that I get to be a part of helping you plan such a special trip!
Hi Heather! I love hearing that you've had fun on my trips! Thank you so much for taking the time to review me! Can't wait to get you on a trip again soon!
Trekking Through Europe; The Ultimate Girls Trip
Hi Sharon! Oh yes, off the beaten path we sure did venture! For miles and miles, eh? I so enjoyed our time together, and look so forward to doing it again someday! Thank you for taking the time to review me!
Awesome Travel Agent!
Hi Susie! Thank you so much for taking the time to review me! I always say that I believe in full transparency, and that includes admitting when I don't have the answer. But you're right- if I don't know it- better believe I'm going to figure it out!
Easy to work with
Hi Kristin! Thank you for taking the time to review me! I'm so glad that I've been able to take the stress out of planning, and always able to keep you within budget. Like I always say - vacation days and dollars are both in short supply- make every day and dollar count!
Hi Christy! Thank you for taking the time to review me! I love that you've found your travel agent home with TWML! I love having you! And I always say, "You can't steal a happy client!" Thanks for helping me prove that point!
Most amazing travel agent.
I figured that it could not hurt to ask how much it would be to go to Sweden for a week with my 1/2 Swedish counterpart so he could see the "homeland"
Mandy not only dealt with my pretty vague idea of what I wanted and when I wanted to go, but made the trip actually seem possible!
A few days later it is booked, paid for under my max budget, and I am getting my list of things to do while there together.
She worked hard finding flights and a hotel (which by the way was perfectly located near public transit and within walking distance of nearly everything I want to see!) within budget was enough of a relief that I could not help but say yes!
She also took the time to explain things to me because this is terrifying for us to do and I didn't understand things like insurance or simply how to reserve my seats.
Hi You! Thanks for taking the time to review me- and for touching on an important part of what makes TWML different - the education and empowerment emphasis. I wanted to you know what you were booking, and why it was a great fit. I wanted to make sure you felt empowered during your pilgrimage! I'm so glad to hear that you did, and can't wait to work with you again in the future!
Our first cruise
Hello Alexanders! I love that not only have I got you on that first cruise- but provided you with an experience so great that you've come back for more! I love helping you all see the world, and look so forward to helping you see the rest of the world!
Hi Paul! Thank you so much for taking the time to review me! I so enjoy helping you travel - i like your style! Can't wait to get you back in the air and off to see the world!
Covid-stops travel. Mandy picks up the pieces.
Hello Fay! Thank you for taking the time to review me! I love that you can see my efficiency, and are always a joy to work with! Thank you so much for your loyalty!
Travel in 2021
Hi Richard! Thank you for taking the time to review me! I'm so happy Adrienne put us in touch, and can't wait to help you with this cruise as well as anything else you may be dreaming up!
Our first time using Mandy.
Hello Hartmans! Thank you for taking the time to review me! I appreciate it (and you!) so much!
Look No Further for the BEST, Mandy is Your Answer
Hi Jill! Thanks for taking the time to review me! I am so happy that you joined me in Alaska, and can't wait to experience Greece with you as well. I'll never again see another lighthouse without thinking of you, and sending a photo of it to you via text! :)
Above and beyond.
Hello Kara! I am so excited to read your review! Thank you for taking the time! I'm so glad that your Alaskan Adventure was more than you could have ever hoped for. It's certainly one of my most favorite places on planet Earth, and I love that you got to see that. I can't wait to continue showing you the world!
The best vacation we've ever had!
Hello Leah! Thank you for taking the time to review me! I love that your Disney experience was made easy, fun, and so memorable! Can't wait to get you to DisneyLand, and everywhere else you want to take those kiddos!
Client for LIFE
After working with Mandy for several trips, she knows all the little things that my husband and I like to have. This way, we can focus on the details specific to each trip, knowing she will include the general things we want without having to spend time going over them each time.
She also always finds little fun things that I never would have thought of, experiences or amenities that make the trip EXTRA specia
Hello, Della! Thank you for taking the time to review me! Your review proves a special point of the TWML Travel Crew - loyalty has big benefits! The longer we work together, the better it gets! Thank you for touching on this, and for being such a loyaly and lovely customer! Can't wait to help you travel even more!
Always happ to help! Thank you for taking the time to rate me!
Most Phenomenal Agent
Hi Monica! Thank you for taking the time to review me! I sure loved planning that mystery trip for you! I can't wait to help you with all of your future travels, too! Cheers!
5 stars vacation
When I communicated to her that I have an exact budget that I can’t exceed, she went out if her way to get our family the best deal out there to get the most of our money, and I mean, travel, activities, and more!
She is so friendly and had the “I love to help” mentality.
She is also so structured and details oriented, she will communicate exactly what you need to know, and when it’s time to travel, she will send a file with everything you need, tickets, reservation, activities with dates. The whole plan. Way to make my life easier.
Hello Mai! Thank you for taking the time to review me! I always tell people that being so type A personality is a blessing and a curse! But I'm so glad that it makes your life easier! Just love planning travel for you and your laid back family!
Recommend Her Every Time
Hi Sarah! Thank you for taking the time to review me! You are so kind! I'm so pleased that you walked away from a canceled dream trip feeling empowered about how we could get things back on track! And if COVID continues to mess things up, I'll continue to be there to help you stay on track again!
I Actually Can't Imagine Someone Better
Hi Jeff! Thank you so much for your review! And man- you've moved me! I'm so thankful when I meet a new perfect fit for the travel crew- and that is certainly you and Alaska! I love sharing my knowledge because I firmly believe that I want my clients to feel like I've shared enough information that they don't feel like they NEED to book with me- but that they WANT to. I'm glad we're there!
Always Travel with Mandy Loo
Well hi there, Becky! Thank you for taking the time to review me! I love when we get the chance to travel together, and I'm looking forward to all of the upcoming trips that we're discussing!
Travel made easy
Hi Jenny! Thanks so much for taking the time to review me. Sometimes travel is overwhelming, and indecisive family members can be really frustrating. That's why I'm always here to help. We get to the end together!
Hi Pam! I love working with you and Scott! You're so open minded, laid back, and open to all of my creative ways to show you the world. From Africa to Europe and even around the USA- I can't wait to help you see the world and enjoy that retierment!
Mandy is our travel guru.
Hello David! Thank you for your review, and for your LOYALTY! What a fortuitous elevator ride that was for the both of us! :) I love having you all as clients and can't want to continue showing you the world!