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Mandy Storer

Redmond, Washington Travel Agent
If you see the text box to the right do not fill it in
Mandy Storer

Mandy Storer

Redmond, Washington Travel Agent
An independent agent with Cruise Brothers in Warwick, RI, a Travel Leaders Network affiliate agency
Years of Experience: 4
29 Reviews | 100% Recommended
If you see the text box to the right do not fill it in
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Alaska and Cruising Specialist

Off the coast of Bermuda
Off the coast of Bermuda

Hello there!

I'm Mandy, but feel free to call me Mandy Loo! And I do things a little differently from other agents. Here's my story! 

 

I am a travel ADDICT! 

I have been traveling the world on a shoestring budget for decades. In my early 20s, I realized that I liked to travel far more than my bank account did, and understood that I had to find a solution for my wanderlust habit.

For me the solution was simple. I had to get very good at finding very good deals. 

After visiting nearly 60 countries, taking nearly 40 cruises, and putting foot to pavement in many of the world's top destinations, I eventually gave in to pressure from friends and family and became an agent in 2017.

 

I want to flip this industry upside down! 

My vision for my company quickly became to change how the travel industry is seen. No slimy middlemen, and no backdoor deals. I wanted to work with high ethical standards and show my clients that almost any destination was possible on almost any budget.

Step one to achieving my goal was to make my services fee free for everyone. 

In order for this to work, I realized that my clients and I would have to work as a team. 

The idea worked on paper, but... 

 

Everyone said this approach would never work. 

Literally- I was laughed at. I was told I needed to charge high booking fees, or only accept clients with a minimum budget. But I'm stubborn and refused to give up on my dream or my clients. Vacation days and dollars are both in short supply, so we need to make each day and every dollar count. 

In my first 24 months in business, I attained many top industry certifications and countless praise and recognition in addition to closing more than $1M in sales. All of this without receiving a single negative guest review, or charging a single unnecessary booking fee. So, clearly, this model can work. 

And with that, the travel crew revolution was born. 

 

Your role in this team

As an avid traveler myself, I understand that for many, half of the joy of travel lies in the planning process. I never want to take that joy away from you.

Unlike many other agents, I focus on education and empowerment. I want you to understand what you're booking and why it's exciting! I encourage my clients to be as active as they want to be in the booking process. I'll share my industry expertise and real-world experience, all while letting you feel free and empowered to make your own choices. 

You do the daydreaming, I'll manage the heavy lifting so that you don't have to.

 

This goes beyond Mandy Loo

By harnessing COMMUNITY through the power of social media, I've been able to create the "Travel with Mandy Loo Travel Crew." This network of avid travelers help each other explore the world, and we often travel together as a group unit, too!

So when you book with me, you're not getting just me. You're also getting a travel tribe of world-class people, always ready to help.

 

Ready to get started? Great. Me too.  

CERTIFICATES & AWARDS

CLIA ECC (Elite Cruise Counselor)
Disney Earmarked Agent
IATA Accredited Agent

My Reviews

Rating: 5 29 Reviews | 100% Recommended

The most beautiful beach in the world

Reviewed By Kate M - Maricopa, AZ | Traveled to Bermuda ~ Caribbean
Mandy made the whole process so dang easy. All I had to do was provide the budget and the dream and she turned it into the most memorable trip of our marriage thus far.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello Kate! Thank you for taking the time to review me! I love that your trip was perfect on every level. I can't wait to plan so many future post-COVID trips!
3 of 4 people found this review helpful
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Dominican Republic trip

Reviewed By Todd - Beavercreek, OH | Traveled to Dominican Republic ~ Caribbean
She has gone out of her way to make sure our group has been taken care of in this crazy COVID crisis
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi, Todd! Thank you for your review! It sure has been a wild ride getting you to the Dominican Republic during COVID, hasn't it? Hopefully once you're on the beach all of the other hurdles will just become memories! Mandy
1 of 1 people found this review helpful
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Took care of everything!!

Reviewed By B Ray - Redding, CA | Traveled to Alaska ~ USA
Mandy helped us plan several trips. The best vacations ever. She took care of every detail & got us upgrades along the way...I can't use anyone else now. She helps make travel affordable & less scary to plan by staying in budget.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi, Brooke! Thank you for taking the time to review me! I've so loved helping your entire extended family travel. I can't wait to help with many future trips to come!
1 of 1 people found this review helpful
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Where are we going?

Reviewed By DBarnes - Waldport | Traveled to Scotland ~ Europe
She is very timely and committed to her clients! You can tell she loves to travel.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hey there, Debra! Thank you for taking the time to review me! I sure do love to travel, and helping amazing folks like YOU travel brings me tons of joy as well!
2 of 3 people found this review helpful
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Travel with Emma

Reviewed By Arlene - Fountain Hills | Traveled to Bahamas ~ Caribbean
So efficient and knowledgeable...a pleasure to do business with.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello Arlene! Thank you for taking the time to review me! I love that I get to be a part of helping you plan such a special trip!
2 of 3 people found this review helpful
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Amazing experiences!

Reviewed By Heather - Steilacoom, WA | Traveled to Barcelona ~ Spain ~ Europe
Mandy is an organized and experienced traveler. Her travel adventures have provided her with the ability to plan and execute amazing trips for her clients. I have taken 2 trips with Mandy Storer and would not hesitate to use her again! She accommodated my budget well and gave me amazing experiences!
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Heather! I love hearing that you've had fun on my trips! Thank you so much for taking the time to review me! Can't wait to get you on a trip again soon!
1 of 1 people found this review helpful
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Trekking Through Europe; The Ultimate Girls Trip

Reviewed By Sharon LaMothe - Seattle, WA | Traveled to Europe
Mandy is so organized and has exceptional skills at getting the best deals for our European trip last year! Totally went off the beaten path in a couple of places and just enjoyed the unique experiences. Our trip included several modes of transportation including a 7 day river cruise! We also traveled via train, bus and horse drawn carriage! The accommodations that Mandy booked were so fun and close to everything we wanted to do. We really enjoyed exploring areas we might not have considered otherwise. Mandy is a true professional and I highly recommend her!
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Sharon! Oh yes, off the beaten path we sure did venture! For miles and miles, eh? I so enjoyed our time together, and look so forward to doing it again someday! Thank you for taking the time to review me!
2 of 3 people found this review helpful
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Awesome Travel Agent!

Reviewed By Tnkersuz - Beavercreek, OH | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Mandy is always professional, but with a fun, spunky personality! She is very knowledgable and the rare time she does not know something, she is honest and finds the answers! She goes out of her way to take care of her clients! I am thankful to have her working for me!
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Susie! Thank you so much for taking the time to review me! I always say that I believe in full transparency, and that includes admitting when I don't have the answer. But you're right- if I don't know it- better believe I'm going to figure it out!
1 of 1 people found this review helpful
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Easy to work with

Reviewed By Veldhuisen - Rochester, MN | Traveled to Toronto ~ Ontario ~ Canada
Mandy is amazing! She is up front about all aspects of planning a trip and does a good job of keeping within our budget. She is great at taking the stress out of planning! I would highly recommend!
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Kristin! Thank you for taking the time to review me! I'm so glad that I've been able to take the stress out of planning, and always able to keep you within budget. Like I always say - vacation days and dollars are both in short supply- make every day and dollar count!
1 of 1 people found this review helpful
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Always impressed!

Reviewed By CB - Irvine | Traveled to Mexico
Mandy is the best! I've used other TA's and nobody has ever worked as hard as her to find me the best deals without sacrificing comfort and elegence.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Christy! Thank you for taking the time to review me! I love that you've found your travel agent home with TWML! I love having you! And I always say, "You can't steal a happy client!" Thanks for helping me prove that point!
1 of 1 people found this review helpful
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Most amazing travel agent.

Reviewed By MaggieP - Newport | Traveled to Sweden ~ Europe
She was amazing. She made it so that I could go on the trip of a lifetime and not break my bank.

I figured that it could not hurt to ask how much it would be to go to Sweden for a week with my 1/2 Swedish counterpart so he could see the "homeland"

Mandy not only dealt with my pretty vague idea of what I wanted and when I wanted to go, but made the trip actually seem possible!

A few days later it is booked, paid for under my max budget, and I am getting my list of things to do while there together.

She worked hard finding flights and a hotel (which by the way was perfectly located near public transit and within walking distance of nearly everything I want to see!) within budget was enough of a relief that I could not help but say yes!

She also took the time to explain things to me because this is terrifying for us to do and I didn't understand things like insurance or simply how to reserve my seats.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi You! Thanks for taking the time to review me- and for touching on an important part of what makes TWML different - the education and empowerment emphasis. I wanted to you know what you were booking, and why it was a great fit. I wanted to make sure you felt empowered during your pilgrimage! I'm so glad to hear that you did, and can't wait to work with you again in the future!
1 of 1 people found this review helpful
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Our first cruise

Reviewed By DA - Lehi, ut | Traveled to Ensenada ~ Baja California Norte ~ Mexico
Nothing but pleasant, always accepting to change even when we all hate it, willing to learn even from her clients, keeps you updated in terms you understand, shows you good deals, is never pushy, she's patient, understanding, reasonable to your requests, works hard for her tribe.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello Alexanders! I love that not only have I got you on that first cruise- but provided you with an experience so great that you've come back for more! I love helping you all see the world, and look so forward to helping you see the rest of the world!
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Organized perfectly

Reviewed By Flymech - Bellevue, WA | Traveled to Spain ~ Europe
She would not rest until providing the best possible options financially and with organizational prospects with 2 individuals in separate locations taking this trip.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Paul! Thank you so much for taking the time to review me! I so enjoy helping you travel - i like your style! Can't wait to get you back in the air and off to see the world!
1 of 2 people found this review helpful
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Covid-stops travel. Mandy picks up the pieces.

Reviewed By Fayannes - Bellevue WA | Traveled to Bahamas ~ Caribbean
This girl gets the job done. She responds quickly and gets the makes things happen.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello Fay! Thank you for taking the time to review me! I love that you can see my efficiency, and are always a joy to work with! Thank you so much for your loyalty!
1 of 2 people found this review helpful
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Travel in 2021

Reviewed By Richard - Lakeville, MA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
She's helped our family plan a wonderful cruise vacation coming up next year - looking forward to it!
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Richard! Thank you for taking the time to review me! I'm so happy Adrienne put us in touch, and can't wait to help you with this cruise as well as anything else you may be dreaming up!
1 of 2 people found this review helpful
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Our first time using Mandy.

Reviewed By Opa &oma - Norton Shores Michigan. | Traveled to Alaska ~ USA
She is a hard worker. We have enjoyed working with her. We would recommend her to anyone.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello Hartmans! Thank you for taking the time to review me! I appreciate it (and you!) so much!
1 of 2 people found this review helpful
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Look No Further for the BEST, Mandy is Your Answer

Reviewed By Jill (the ligthhouse lover) - Bellflower, CA | Traveled to Alaska ~ USA
My experience with Mandy started through a co worker mentioning she was going on an agent organized cruise which my husband, our 2 bffs & I were just starting to plan ourselves but instead we jumped at the opportunity to have someone else do the "work". Mandy went above & beyond for our Alaskan cruise & has become someone I trust 100% with my travel needs & am now proud to call my friend. One of the travel agent excellence that stands out in my mind is when Mandy let the cruise line know I was an avid lighthouse lover & didn't want to miss any of them...soon a list of dates, times, side of ship, name & pictures of 11 lighthouses we would be passing was given to me. To say I was ecstatic is an under statement & put my 1st agent experience over the top, as if the constant communication, excursion info, free upgrades she got us weren't enough. Since then, she's been my agent for NYC, Hawaii, & upcoming for a European trip of a lifetime. I wouldn't choose anyone else cause she is the BEST!
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Jill! Thanks for taking the time to review me! I am so happy that you joined me in Alaska, and can't wait to experience Greece with you as well. I'll never again see another lighthouse without thinking of you, and sending a photo of it to you via text! :)
1 of 2 people found this review helpful
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Above and beyond.

Reviewed By Kara - TACOMA, Washington | Traveled to Alaska ~ USA
I never thought that I would be able to travel as much as I want to do. I didn't really seem like something that was plausible, but when my friend Mandy start up this little Facebook group I decided to give it a shot. My wife and I ended up booking hey week-long cruise through Alaska. Let me tell you that was something that I never thought I'd be able to do. We were able to find decent price Cruise I'm a decent place to spend the night before the cruise which in Alaska is definitely a pretty penny. We were given so many options on what we wanted to do more than was even a thought in my head. Mandy went above and beyond during the entire planning process, and even updated us when it was possible for us to get free upgrades we ended up getting a mini sweet and let me tell you I definitely felt like clean on that trip. While a lot of our plans to go traveling have been canceled due to the pandemic that's going on. As soon as we can travel again, Mandy will be our gal!
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello Kara! I am so excited to read your review! Thank you for taking the time! I'm so glad that your Alaskan Adventure was more than you could have ever hoped for. It's certainly one of my most favorite places on planet Earth, and I love that you got to see that. I can't wait to continue showing you the world!
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The best vacation we've ever had!

Reviewed By Leah B - Centerville, Oh | Traveled to Walt Disney World ~ Florida ~ USA
I had been wanting to take my kiddos to Disney World for some time, but the thought of even just planning the trip overwhelmed me, let alone actually executing it. Mandy made every aspect of planning & taking the trip beyond enjoyable - she listened to the kind of experienced we wanted & more than provided it. I have already & will continue to refer her again & again!
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello Leah! Thank you for taking the time to review me! I love that your Disney experience was made easy, fun, and so memorable! Can't wait to get you to DisneyLand, and everywhere else you want to take those kiddos!
1 of 2 people found this review helpful
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Client for LIFE

Reviewed By Della M. - Redmond, WA | Traveled to California ~ USA
Mandy listens to what you want, learns what will make you feel pampered and taken care of, and RUNS with that. I have never had an experience with Mandy that I didn't save money and get more than I thought I ever could for the cost. She stays in touch, makes sure things are going well, and if something goes wrong, she does everything she can to fix it. I never feel like she's trying to make me get something I don't want just because it will make her more money. Quite the opposite. She finds exactly what I want, regardless of benefit to her. I will NEVER work with anyone else.
After working with Mandy for several trips, she knows all the little things that my husband and I like to have. This way, we can focus on the details specific to each trip, knowing she will include the general things we want without having to spend time going over them each time.
She also always finds little fun things that I never would have thought of, experiences or amenities that make the trip EXTRA specia
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello, Della! Thank you for taking the time to review me! Your review proves a special point of the TWML Travel Crew - loyalty has big benefits! The longer we work together, the better it gets! Thank you for touching on this, and for being such a loyaly and lovely customer! Can't wait to help you travel even more!
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Good

Reviewed By Chad - Columbia MO | Traveled to Bahamas ~ Caribbean
She was great! Always helpful during all hours, day and night.
I would recommend this agent to my family and friends
Mandy Storer responded:
Always happ to help! Thank you for taking the time to rate me!
2 of 4 people found this review helpful
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Most Phenomenal Agent

Reviewed By Monica - Woodinville, Wa | Traveled to Canada
Mandy is thorough, dedicated and pleasant to work with. I trusted her with creating a Mystery Trip on a $400 budget. She delivered the best 36 hours with my husband taking in mind all our likes and preferences and did it with $80 to spare. We have since used her to book travel 2 cruise trips and will go no where else for our travel needs.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Monica! Thank you for taking the time to review me! I sure loved planning that mystery trip for you! I can't wait to help you with all of your future travels, too! Cheers!
0 of 1 people found this review helpful
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5 stars vacation

Reviewed By Mai N - KIRKLAND | Traveled to Mexico
Mandy is the only agent I know that will go above and beyond to make sure she meets your needs.
When I communicated to her that I have an exact budget that I can’t exceed, she went out if her way to get our family the best deal out there to get the most of our money, and I mean, travel, activities, and more!
She is so friendly and had the “I love to help” mentality.
She is also so structured and details oriented, she will communicate exactly what you need to know, and when it’s time to travel, she will send a file with everything you need, tickets, reservation, activities with dates. The whole plan. Way to make my life easier.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello Mai! Thank you for taking the time to review me! I always tell people that being so type A personality is a blessing and a curse! But I'm so glad that it makes your life easier! Just love planning travel for you and your laid back family!
0 of 1 people found this review helpful
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Recommend Her Every Time

Reviewed By Sarah - Gig Harbor, WA | Traveled to Caribbean
Mandy is an absolute joy to work with! She is incredibly honest, transparent, thorough, creative, and genuine. She does it all while saving us money and not charging us fees. I've used Mandy's services for many of our trips. Most recently, she came to my aid as the Coronavirus shut down the world. Last year, she had assisted in planning our family's dream cruise with a few days in Disney World tossed in. We had invested nearly $10,000 and were so excited. I made a call to Mandy when things got crazy with COVID and, even though it was all uncertain for her as well, she took the time to talk me through it and kept me calm so we could make the most of a difficult situation. Not only did we get our trip rearranged and rescheduled, we did so with a major upgrade! All the while, I know she was still helping her other clients. Yet somehow, she made me feel like I was the only one. I recommend Mandy to anyone looking to travel. She's an expert in her field and truly understands the industry.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Sarah! Thank you for taking the time to review me! You are so kind! I'm so pleased that you walked away from a canceled dream trip feeling empowered about how we could get things back on track! And if COVID continues to mess things up, I'll continue to be there to help you stay on track again!
1 of 3 people found this review helpful
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I Actually Can't Imagine Someone Better

Reviewed By Jeff and Alaska - Seattle, WA | Traveled to Caribbean
Mandy is a force to be reckoned with. What I most appreciate about her is her style of communication: extraordinarily personable, genuine, authentic, thoughtful. And that doesn't even touch on how knowledgeable she is about the travel industry, but more than that, how willing she is to share that knowledge with her clients. Travel agents don't need to do that, but she clearly enjoys bringing her clients out of the dark of the convoluted travel world and into the light. She is reassuring, empowering and a real pleasure to work with.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Jeff! Thank you so much for your review! And man- you've moved me! I'm so thankful when I meet a new perfect fit for the travel crew- and that is certainly you and Alaska! I love sharing my knowledge because I firmly believe that I want my clients to feel like I've shared enough information that they don't feel like they NEED to book with me- but that they WANT to. I'm glad we're there!
0 of 1 people found this review helpful
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Always Travel with Mandy Loo

Reviewed By Aunt B - Powell, TN | Traveled to Belize ~ Central America
Mandy has always been the best at saving you money for what you want. She will advise you on things that would be fun to do at your destination and offer to help you there also.
I would recommend this agent to my family and friends
Mandy Storer responded:
Well hi there, Becky! Thank you for taking the time to review me! I love when we get the chance to travel together, and I'm looking forward to all of the upcoming trips that we're discussing!
0 of 1 people found this review helpful
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Travel made easy

Reviewed By Jenny G - Fargo,ND | Traveled to Treasure Island ~ Florida ~ USA
Mandy was amazing. Very patient when a family member couldnt make up their mind and helping with last minute changes.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Jenny! Thanks so much for taking the time to review me. Sometimes travel is overwhelming, and indecisive family members can be really frustrating. That's why I'm always here to help. We get to the end together!
0 of 1 people found this review helpful
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Best trip

Reviewed By Pam - El Dorado, CA | Traveled to Africa
Very easy to work with. Listens to our travel wants and needs and tries really hard to accommodate us. Great follow through.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hi Pam! I love working with you and Scott! You're so open minded, laid back, and open to all of my creative ways to show you the world. From Africa to Europe and even around the USA- I can't wait to help you see the world and enjoy that retierment!
0 of 1 people found this review helpful
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Mandy is our travel guru.

Reviewed By Dave - Barrington | Traveled to Caribbean
We met Mandy on an NCL cruise in an elevator and it has been going up from there. She is great and has come up with some great cruises and prices that we can afford. She is top notch and as my wife has said we have found our forever travel agent.
I would recommend this agent to my family and friends
Mandy Storer responded:
Hello David! Thank you for your review, and for your LOYALTY! What a fortuitous elevator ride that was for the both of us! :) I love having you all as clients and can't want to continue showing you the world!
1 of 3 people found this review helpful
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