Sun Prairie, Wisconsin Travel Agent
Hawaiian Islands Specialist
There is nothing more satisfying to talk with clients who have just returned from a trip and hearing what a wonderful time they have had and the lifelong memories they made.
It is my personal goal to treat each client with the same customer service and satisfaction that I want to be treated as a customer. Because of this, all my clients are either repeat or referral clients. I believe in responding promptly and value all my clients.
One of Travel Leaders' definition of customer service is "Anticipating client needs before they tell you". And our main goal at Travel Leaders is to "Exceed our customers expectations".
I am a Hawaiian Specialist and have been to 5 out of the 6 islands.
I am also a Accredited Cruise Counsellor (ACC) by Cruise Lines International Association. I have sailed on Royal Caribbean, Princess, Norwegian, Celebrity to Alaska, Eastern and Western Caribbean Islands and the Mexican Riviera.
I am a Certified Travel Specialist through Travel Leaders.
I have been to many of the Mexican destinations and also many of the Caribbean Islands, including Cozumel, Riviera Maya, Puerto Vallarta, Cabo San Lucas, Ixtapa
St Lucia, Aruba, St Thomas and the British Virgin Islands, Barbados, Antiqua, etc.
I have been to Europe many times, going to be taking my first Europe River Cruise on the Danube in October.
And of course many US destinations.
It would be my pleasure to help you with your Dream Vacation.
Clients Honeymoon in Maui
Thank you SOOOOOO much for everything, and I would recommend this trip to anyone!!!
And we both wont even THINK about using anyone else for trips… and everyone that asks where to go to get info… we’ll be giving them your name.
Thank you for the welcome gift as well. It brought a smile to our face to get a little gift from home!
Niki and Adam
Carla Thanks again for everything that you did to set up our travel arrangements for Hawaii. We really appreciate it.
Good morning, Carla! We had a great time and are only happy to be back because of our little boy. This snow can just go away! We had a great time! We enjoyed both locations, but we loved Wailea, probably because of the Marriott. When we go back, we’ll take our son and there would be more for him to do at that location. We liked both locations because of their beach walks. That made it easy to get to food, coffee, shopping, activities really easily. We snorkeled and scuba dived. We visited Iao Valley State Park and the Maui Tropical Plantation. We had some of the best meals of our lives! The sushi was hands-down the best we ever had. Thank you so much for arranging everything. We would love to work with you again soon. Sincerely, Lauren
Sent: Wednesday, November 29, 2017 6:35 PM Hi Carla The trip was totally amazing and went beyond my expectations! I waited all my life to go there and it was beyond words. The best parts for me were the animals, boat rides, trying new foods, and the scenery and it's history. Thank you so much for helping me achieve my dream! Daphnie
Trip of our Lives
A great no-surprise vacation!
All of our trips
Thank you Bill, always a pleasure to work with you and Jean.
25th Wedding Anniversary to Never be Forgotten
We went to the Riviera Nayarit area and just loved our spacious room with balcony and Jacuzzi. We had so much fun walking the beach to the flee market in Bucerias, and taking the bus to Puerto Vallarta River Walk. We also took in a cruise that took us to a remote place for a dinner show, which was just awesome to say the least with our guides who were just a hoot. Seeing the whales and dolphins from our balcony was incredible, it was truly a trip that we'll never forget. With all of our sight seeing and taking in the culture, we finally spent the last day just pool side enjoying everything we've done.
Carla will definitely be the person we reach out to the next time we plan a big vacation. In fact will be talking with her soon about a group going in 2017
The girls loved it!! Very smiple.
She was so helpful and did additional research on tickets for plays. She made our trip smooth.
It was the best time for my two daughters and myself. I'll use her again and have told several people how easy it was with her help.
Thank you Mary Kay, so glad you and your daughters had a good time.
Three families celebrate in the Caribbean...
Carla is very quick to respond, always with numerous options and a very helpful and pleasant manner. She is a master at coordinating all the details and we have yet to experience any conflicts or confusion. Having benefited from her know-how at least a dozen times, Carla is always our go-to agent.
Thank you Dennis, it is always a pleasure to work with you also.
Always there for me
Fantastic five night cruise
Thank you Curt & Jill It was a pleasure working with you, and so happy you had a great time, experience. I look forward to helping you in the future with any of your travel needs, Carla Travel Leaders
Awesome Anniversary Vacation!
It was a cruise for our family (13) of us on RCL
Was the Sandals resort in. Bahamas
Making travel easy
Carla is easy to work with, very professional and always provides multiple options for flights. She does the little things like always remembering trip specific information like preferred room numbers at a hotel and the need for travel insurance without me having to remind her. In addition, she always touches base right before the trip and then follows up after we have returned to ensure that everything went as planned. I feel confident leaving the travel details in Carla’s capable hands. She is a pleasure to work with.
Everything went smoothly.
Awesome place to stay at
Decided to change travel companies
Thank you taking the time to let us know your thoughts. I understand your frustration as you were trying to avoid layovers at specific airports especially since your original airport (Lacrosse) does not have a lot of connecting airports to choose from. I was happy to work with you and glad that we were able to find a desirable destination, Puerto Vallarta, for you to enjoy your trip. Thank you
Has always done right by us.
We booked out flights over a month in advance, and then about a week before our departure, Carla verified that the flights were still scheduled and verified our seat assignments.
It is so nice to have someone looking out for your best interests.
I would recommend Carla to anyone traveling locally or abroad.