Carla Nooyen
Oconomowoc, Wisconsin Travel Agent
A Full-Service Travel Leaders Associate Agency
Email Me
Hawaiian Islands Specialist
Aloha, I have been in the travel business since 1995, and with Travel Leaders since 1996. There is nothing more satisfying to talk with clients who have just returned from a trip and hearing what a wonderful time they have had and the lifelong memories they made. It is my personal goal to treat each client with the same customer service and satisfaction that I want to be treated as a customer. Because of this, all my clients are either repeat or referral clients. I believe in responding promptly and value all my clients. One of Travel Leaders' definition of customer service is "Anticipating client needs before they tell you". And our main goal at Travel Leaders is to "Exceed our customers expectations". I am a Hawaiian Specialist and have been to 5 out of the 6 islands. I am also a Accredited Cruise Counsellor (ACC) by Cruise Lines International Association. I have sailed on Royal Caribbean, Princess, Norwegian, Celebrity to Alaska, Eastern and Western Caribbean Islands and the Mexican Riviera. I am a Certified Travel Specialist through Travel Leaders. I have been to many of the Mexican destinations and also many of the Caribbean Islands, including Cozumel, Riviera Maya, Puerto Vallarta, Cabo San Lucas, Ixtapa St Lucia, Aruba, St Thomas and the British Virgin Islands, Barbados, Antiqua, etc. I have been to Europe many times, going to be taking my first Europe River Cruise on the Danube in October. And of course many US destinations. It would be my pleasure to help you with your Dream Vacation.
Clients Honeymoon in Maui
Everything was WONDERFUL!!! We absolutely loved everything about our trip. The hotel was FABULOUS, the weather was amazing, oh my gosh… Thank you SOOOOOO much for everything, and I would recommend this trip to anyone!!! And we both wont even THINK about using anyone else for trips… and everyone that asks where to go to get info… we’ll be giving them your name. Thank you for the welcome gift as well. It brought a smile to our face to get a little gift from home! Niki and Adam
My Areas of Expertise
Certified Travel Specialist, Travel Leaders
Accredtied Cruise Counsellor, CLIA
Travel Career Development, ICTA
Hawaii Destination Specialist, HVCB
Oahu & Akamai Hawaii Level Specialist, HVCB
Three families celebrate in the Caribbean...
Reviewed By Double D - Madison, WI & Bar Harbor, ME | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
We've used Carla's services for over 20 years now. This year our family reached several benchmarks. While all our previous trips involved just two persons, this time we decided to include the entire family of ten. We had a significant birthday to mark, a high school graduation and a move back to the home state, returning after 14 years. Because our group included a wide age range--youngsters, teens, young adult, mid-age adults and much older adults, we turned to Carla to help find a place that had something for everyone and that was direct travel-wise. As usual she met our goal to a tee. We leave in March so the actual location is new, but we're confident it will be a great experience.Carla is very quick to respond, always with numerous options and a very helpful and pleasant manner. She is a master at coordinating all the details and we have yet to experience any conflicts or confusion. Having benefited from her know-how at least a dozen times, Carla is always our go-to agent.
I would recommend this agent to my family and friends
Carla Nooyen responded:
Thank you Dennis, it is always a pleasure to work with you also.
Thank you Dennis, it is always a pleasure to work with you also.
31 of 53 people found this review helpful
25th Wedding Anniversary to Never be Forgotten
Reviewed By Honey Mooners - Marshall, WI | Traveled to Riviera Nayarit ~ Mexico ~ Mexico
Carla is a very professional yet have fun kinda gal and easy to work with. We wanted to go somewhere warm for our 25th Wedding Anniversary, and asked for her advice on some all inclusive trips and keeping the budget low.We went to the Riviera Nayarit area and just loved our spacious room with balcony and Jacuzzi. We had so much fun walking the beach to the flee market in Bucerias, and taking the bus to Puerto Vallarta River Walk. We also took in a cruise that took us to a remote place for a dinner show, which was just awesome to say the least with our guides who were just a hoot. Seeing the whales and dolphins from our balcony was incredible, it was truly a trip that we'll never forget. With all of our sight seeing and taking in the culture, we finally spent the last day just pool side enjoying everything we've done.
Carla will definitely be the person we reach out to the next time we plan a big vacation. In fact will be talking with her soon about a group going in 2017
I would recommend this agent to my family and friends
27 of 46 people found this review helpful
A great no-surprise vacation!
Reviewed By Becky - Middleton WI | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Worked very hard to ensure a pleasant scheduling and traveling experience. She is very thorough and takes care of every detail. She is also very pleasurable to talk to. Will definitely book through her again!
I would recommend this agent to my family and friends
35 of 62 people found this review helpful
A great trip to Hawaii
Reviewed By Shawn - DeForest, WI | Traveled to Hawaii ~ USA
Carla did a fantastic job of putting our trip together. Airfare, transfers, tours, she had it all planned out.
I would recommend this agent to my family and friends
15 of 24 people found this review helpful
Fantastic five night cruise
Reviewed By Curtjill - Windsor wi | Traveled to Caribbean
Carla gave 200 per cent and was very patient helping us with every last detail on our five night cruise. Used another travel agency last cruise but after working with Carla when we book our next cruise we will sure give Carla a call
I would recommend this agent to my family and friends
Carla Nooyen responded:
Thank you Curt & Jill It was a pleasure working with you, and so happy you had a great time, experience. I look forward to helping you in the future with any of your travel needs, Carla Travel Leaders
Thank you Curt & Jill It was a pleasure working with you, and so happy you had a great time, experience. I look forward to helping you in the future with any of your travel needs, Carla Travel Leaders
22 of 38 people found this review helpful
It was a cruise for our family (13) of us on RCL
Reviewed By Chuck - River Ranch FL | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Carla is the best travel agent in the world. She has booked many cruises for not only Sandy and I, but for our whole family. Carla has in her computer all the information that is required by the cruise industry, and can and will totally book our whole family without having us provide any additional information.
I would recommend this agent to my family and friends
31 of 56 people found this review helpful
Trip of our Lives
Reviewed By Frank - Madison, WI | Traveled to Hawaii ~ USA
My wife and I took a spectacular trip to Hawai'i with some friends. The accommodations selected for us was top notch and all the various transportation arrangements put the ease back into traveling. To top it off Carla had an immense knowledge of places to see and better yet those to avoid. It really was nice to avoid the tourist traps. Every step of the way we had a great plan and many options according to the weather. Can't wait to go back. Thanks Carla
I would recommend this agent to my family and friends
29 of 53 people found this review helpful
The girls loved it!! Very smiple.
Reviewed By Weston New York - Sun Prairie WI | Traveled to New York (La Guardia) ~ New York ~ USA
Carla provided several options on pricing. She work with me on dates and times. When I had questions on the cancellation policy she helped me understand. I had trouble with booking my shuttle back, extremely helpful getting me back. She was so helpful and did additional research on tickets for plays. She made our trip smooth.
It was the best time for my two daughters and myself. I'll use her again and have told several people how easy it was with her help.
I would recommend this agent to my family and friends
Carla Nooyen responded:
Thank you Mary Kay, so glad you and your daughters had a good time.
Thank you Mary Kay, so glad you and your daughters had a good time.
27 of 49 people found this review helpful
Best Trip Ever!
Reviewed By Daphnie - Poynette | Traveled to Australia ~ Australia & New Zealand
I have worked with Carla for many years and she has always found me the greatest experiences for my travels. She is the greatest!!
I would recommend this agent to my family and friends
14 of 24 people found this review helpful
Always there for me
Reviewed By Duckie - Madison, WI | Traveled to Hawaii ~ USA
She always responds to me quickly, has great ideas, and has done a great job with all my trips.
I would recommend this agent to my family and friends
24 of 45 people found this review helpful
All of our trips
Reviewed By BJMohr - Sun Prairie WI | Traveled to Hawaii ~ USA
Carla has always provided excellent professional sevice for our many trips and done so in a very friendly manner. She has always kept track of our likes and dislikes to help us plan the greatest trips possiable for us and can offer many tips and advice to help us along the way. We recommend her to everyone in need of a travel agent.
I would recommend this agent to my family and friends
Carla Nooyen responded:
Thank you Bill, always a pleasure to work with you and Jean.
Thank you Bill, always a pleasure to work with you and Jean.
27 of 51 people found this review helpful
Carla was VERY helpful
Reviewed By Amy O - Sun Praire, WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Carla provided me with a lot of options when I was trying to book a last minute spring break trip. She was very thorough and flexible in her approach. She had great out of the box thinking to support my travel needs. Thanks Carla for going above and beyond!
I would recommend this agent to my family and friends
16 of 30 people found this review helpful
Making travel easy
Reviewed By Sun Prairie Traveler - Sun Prairie WI | Traveled to Palm Springs ~ California ~ USA
I have been working with Carla for over 6 years. She was recommended to me by friends and I can see why. In turn, I have recommended Carla to other friends and they have been very happy with her services as well. Carla is easy to work with, very professional and always provides multiple options for flights. She does the little things like always remembering trip specific information like preferred room numbers at a hotel and the need for travel insurance without me having to remind her. In addition, she always touches base right before the trip and then follows up after we have returned to ensure that everything went as planned. I feel confident leaving the travel details in Carla’s capable hands. She is a pleasure to work with.
I would recommend this agent to my family and friends
26 of 50 people found this review helpful
Decided to change travel companies
Reviewed By Not too Happy - Wisconsin | Traveled to Mexicali ~ Mexico ~ Mexico
I didnt feel as though my requests were listened to. I asked for certain dates, certain flights out of certain locations and had my top three wish lists items. Very rarely were they taken into account. I continually had to remind her of the specifics that I requested... such flights out of a certain airport, types of beach, which side of sea/ocean.
Carla Nooyen responded:
Thank you taking the time to let us know your thoughts. I understand your frustration as you were trying to avoid layovers at specific airports especially since your original airport (Lacrosse) does not have a lot of connecting airports to choose from. I was happy to work with you and glad that we were able to find a desirable destination, Puerto Vallarta, for you to enjoy your trip. Thank you
Thank you taking the time to let us know your thoughts. I understand your frustration as you were trying to avoid layovers at specific airports especially since your original airport (Lacrosse) does not have a lot of connecting airports to choose from. I was happy to work with you and glad that we were able to find a desirable destination, Puerto Vallarta, for you to enjoy your trip. Thank you
27 of 52 people found this review helpful
Awesome TravelAgent
Reviewed By Tex - Wisconsin | Traveled to Jamaica ~ Caribbean
Carla is so professional and the best travel agent we have worked with. Always keeping us updated and checking on us, making sure we have what we need.
I would recommend this agent to my family and friends
13 of 25 people found this review helpful
Wonderful trrip
Reviewed By jen - sun prairie | Traveled to Hawaii ~ USA
Very detailed and educated on location.
I would recommend this agent to my family and friends
23 of 45 people found this review helpful
For all of your travel needs
Reviewed By cosmodius - DeForest, WI | Traveled to Maui Island ~ Hawaii ~ USA
My wife and I have been working with Carla for over 15 years and have always been impressed with her level of customer service. She offers very personal service and a customer first attitude. I'm quite certain she doesn't know what "regular office hours" are. We are regular cruisers and have been to Europe, the Caribbean and most recently Hawaii all with Carla's expertise helping us along the way. I have personally recommended her to family and friends all with wonderful feedback. We always feel very comfortable knowing our trips have been well planned.
I would recommend this agent to my family and friends
13 of 26 people found this review helpful
First Cruise
Reviewed By peggbobr - Lodgepole, NE | Traveled to Alaska ~ USA
It was excellent as we were booking our first cruise and had no idea what we were doing and she made sure that everything went smooth. We are now booking another cruise with her as she did so good!
I would recommend this agent to my family and friends
24 of 48 people found this review helpful
Awesome Anniversary Vacation!
Reviewed By Jeannie - Waterloo | Traveled to Mexico ~ Mexico
The advice of an experienced travel expert like Carla, can make all the difference when planning a vacation. Thanks, Carla!
I would recommend this agent to my family and friends
26 of 52 people found this review helpful
Has always done right by us.
Reviewed By Gary - Verona, WI | Traveled to Mediterranean ~ At Sea ~ At Sea
We have used Carla for three different trips (Maroma, Cozumel and Mediterranean Sea). In all cases she handled the details flawlessly; even when we extended a stay and upgraded our accomodation.
I would recommend this agent to my family and friends
22 of 44 people found this review helpful
Was the Sandals resort in. Bahamas
Reviewed By Ruth - Reedsburg WI | Traveled to Bahamas ~ Caribbean
Karla is always very accommodateing for our needs. Tries to get best and fitting deals.
I would recommend this agent to my family and friends
24 of 50 people found this review helpful
Relaxing time
Reviewed By Schweppe - DeForest, WI | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Carla is so pleasant to work with. After getting information about our trip, Carla gave us several options for transportation as well as insurance data.We booked out flights over a month in advance, and then about a week before our departure, Carla verified that the flights were still scheduled and verified our seat assignments.
It is so nice to have someone looking out for your best interests.
I would recommend Carla to anyone traveling locally or abroad.
I would recommend this agent to my family and friends
23 of 48 people found this review helpful
First Cruise
Reviewed By Leroy & Donna - Marshall WI | Traveled to Cayman Islands ~ Caribbean
Carla planned all the details of our first cruise in January, 2014. It took a great deal of stress off of us because she handled all the travel plans and reservations. That is what a vacation should be. Stress free!
I would recommend this agent to my family and friends
23 of 50 people found this review helpful
Everything went smoothly.
Reviewed By Skirak - Appleton, WI | Traveled to Okinawa (Kadena Afb) ~ Japan ~ East and Southeast Asia
Carla has been a pleasure to work with. She has assisted my family numerous times with both domestic and international flights.
I would recommend this agent to my family and friends
19 of 47 people found this review helpful
Loved it
Carla Thanks again for everything that you did to set up our travel arrangements for Hawaii. We really appreciate it.
Provided by Donna S, Madison WI
Hawaii Honeymoon
Good morning, Carla! We had a great time and are only happy to be back because of our little boy. This snow can just go away! We had a great time! We enjoyed both locations, but we loved Wailea, probably because of the Marriott. When we go back, we’ll take our son and there would be more for him to do at that location. We liked both locations because of their beach walks. That made it easy to get to food, coffee, shopping, activities really easily. We snorkeled and scuba dived. We visited Iao Valley State Park and the Maui Tropical Plantation. We had some of the best meals of our lives! The sushi was hands-down the best we ever had. Thank you so much for arranging everything. We would love to work with you again soon. Sincerely, Lauren
Provided by Lauren, M, Sun Prairie WI
Australia
Sent: Wednesday, November 29, 2017 6:35 PM Hi Carla The trip was totally amazing and went beyond my expectations! I waited all my life to go there and it was beyond words. The best parts for me were the animals, boat rides, trying new foods, and the scenery and it's history. Thank you so much for helping me achieve my dream! Daphnie
Provided by Daphnie Phillips, Lodi WI