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Holly Janney

Salt Lake City, Utah Travel Agent

Cruise & Travel Masters, a Travel Leaders Network affiliate agency

Travel & Luxury Cruise Specialist

Canoeing to Mendenhall Glacier
Canoeing to Mendenhall Glacier

Hello!

I'm Holly Janney an Independent Agent at Cruise and Travel Masters in Salt Lake City.  From the tender age of 20 it was my dream to travel the world!  I've been following my dream for forty two years!

Do you love an adventure? I do and would love to share my experiences with you! I gained experience working as a travel agent in Ohio, Oahu, the Aleutian Islands and Utah!

Where in the world would you like to travel? I'm the professional that can handle it.

  • Luxury Cruises on all size ships
  • River Cruises in America, Asia & Europe
  • Romantic Anniversary's & Honeymoon's
  • All inclusive vacations in the Caribbean, Florida & Mexico
  • Eco tourism vacations in Latin America and Peru
  • Independent & Escorted Tours to Europe
  • Family reunions
  • Corporate or Independent Air Travel

I have just returned from ALASKA where I experienced a 10 day ALL INCLUSIVE cruise on Regent Seven Seas SS Mariner ship! The shore excursions in each port were INCLUDED! We saw Brown bears, breaching whales, bald eagles, sea lions and dolphins swam alongside our smaller ship several times.  This ship has all Balcony Suites and holds just 750 guests! In one of their two speciality restaurants I dined on 2 lbs of king crab along with all the offerings from their exquisite menu for this meal. Room service is 24 hours and WI FI was FREE on this sailing! It was truly a trip of a lifetime. I especially want to compliment the staff as they made us feel so welcome!

I go the extra mile for my customers and was a matchmaker for fifteen years in addition to being a travel specialist. I'm known for my caring nature and listening ability!

I am excited to begin creating your next itinerary and look forward to hearing from you! Appointments are appreciated and you can reach me directly at 801-904-1155! 

Warm Regards, Holly Janney, CTC, DS, HS

My Reviews

2 of 3 people found this review helpful

Incredible experience!

Reviewed By M Fisher - Salt Lake City, Utah | Traveled to Mediterranean ~ At Sea ~ At Sea
Holly was incredibly helpful in planning our cruise to the Mediterranean.

She worked tirelessly on our behalf, often calling us on nights and weekends, to coordinate the details of our trip. She secured the best flights, selected
top-notch hotels and arranged for our transportation to and from the airport. She also shared her travel experience with us by giving her own recommendations on what to do and where to eat.

While we were on our trip, it gave us great comfort to know that if we needed anything, Holly was standing by!

I would highly recommend working with Holly when planning you next vacation!
I would recommend this agent to my family and friends
Holly Janney responded:
I'm SO HAPPY you enjoyed the AZAMARA cruise and everything we planned for this great time away! Warm regards, Holly
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2 of 3 people found this review helpful

We loved our trip on the Allure of the Seas!

Reviewed By Kim - Salt Lake City, UT | Traveled to Caribbean
Holly was really great to work with! We started planning our trip in August of 2016 for a sailing date of April 30th, 2017. Holly booked our trip for us and was really great! She always got back to me quickly with any questions that I had and she did a great job helping us to straighten out a problem that we were having with our dining reservations. We loved our trip on the Allure of the Seas! Our rooms were great, and quiet, which was really nice, and we loved the ship! The whole trip was an awesome experience!
I would recommend this agent to my family and friends
Holly Janney responded:
I'm so HAPPY you loved the Allure and your experience with Royal Caribbean and ME! Looking forward to hearing from you in the future!
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Best Honeymoon Ever!

Reviewed By Honeymoon - Puerto Vallarta - South Jordan, UT | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
Holly was very receptive to our needs and helped us plan a wonderful honeymoon to beautiful Puerto Vallarta. She was able to book reasonable travel to a great resort (Hard Rock Vallarta), and she really worked hard to address all of our questions regarding excursions and resort credits. She also did her best to secure VIP status at the resort for us and get us set up on the "honeymoon package" (although we had to get that package re-implemented while we were at the resort, so I recommend bringing a copy of your marriage certificate and verifying it is noted).

The resort ended up giving us a room upgrade and a lot of special treatment. It was a wonderful experience. We are so looking forward to going back to Puerto Vallarta. best Honeymoon ever!
I would recommend this agent to my family and friends
Holly Janney responded:
Glad to hear you received the VIP amenities at the Hard Rock! I look forward to planning another vacation to P.V.
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The best trip of our lives!

Reviewed By Joy - Magna, Utah | Traveled to England ~ Europe
Holly was amazing. She helped us through the process and made sure we had everything we needed for a successful trip. She explained every step of the way and gave us pointers on some things we had not thought about. She is very knowledgeable and makes sure you have everything you need.
I would recommend this agent to my family and friends
Holly Janney responded:
Thank you for booking your tour to the British Isles and Paris! I look forward to your next adventure! Holly
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Amazing Trip

Reviewed By Vick - Salt Lake City, Utah | Traveled to Canada
Holly was always willing to help, change reservations, look for best flight etc. She explained the cruise, the transfers and everything else very well. She even made contact with us while she was on her own vacation, to make sure we got out of SLC OK, and to inform us about possible problems with the hurricanes that were going on to the south of us.
I would recommend this agent to my family and friends
Holly Janney responded:
It's nice to hear you enjoyed your Royal Caribbean cruise in the fall foliage! It's a pleasure helping you and to hear that you stayed out of harms way!
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Flights for her clients

Reviewed By janice - Salt Lake City | Traveled to Spain ~ Europe
We got caught up in the British Airway computer crash. Holly stuck with us and worked on our claim for 6 months. After many hours spent by Holly we received our full claim which included reimbursement for last minute business class airfare to get home.

Holly has been our go to travel agent for many cruises. She has always done an amazing job on getting us extra perks and organizing the details.
I would recommend this agent to my family and friends
Holly Janney responded:
Thank you! It has been a pleasure helping you over the years! I'm happy to see that BA finally paid you what was due!
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5 of 10 people found this review helpful

She's an AMAZING travel agent!!

Reviewed By Elizabeth - Salt Lake City | Traveled to
Holly’s the BEST! I’d like to thank her for all her hard efforts and excellent planning for our European trip this last February 2016 to Nice, France and Italy! Each phase of the trip was perfectly planned and went smoothly. Getting that upgrade to comfort seats on those long legs on Delta was a real blessing. Our Italian trip was amazing and thanks for helping my niece with her rental car! I just wanted to sincerely thank you for making one my major “bucket List” dreams a beautiful reality, at great prices, with comfort and the Peace of mind knowing that you, as my professional travel agent, were taking the importance of this trip as seriously as I was. I could tell your heart and soul were there in making a memorable experience for all of us! I look forward to planning more travel with you HOLLY! You are the Best of the Best! Merci Beaucoup! E V Macias P.S. Looking forward to booking our Germany trip for 2017 to the Black Forest and south!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Wonderful honeymoon

Reviewed By Pete - Sandy Utah | Traveled to Dominican Republic ~ Caribbean
Wonderful to work with, planned a wonderful honeymoon experience to the DR at the club med. I told her what I was looking for and she found the perfect place for us. She also did a great job and responding quickly to emails and calls. Would highly recommend her to friends and family.
I would recommend this agent to my family and friends
Holly Janney responded:
Thank you! I loved the 5-Trident Suites at the Club MED Punta Cana and I'm happy you found the same experience!!
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0 of 1 people found this review helpful

Fantastic Birthday Trip

Reviewed By Karen - Salt Lake City. Utah | Traveled to Italy ~ Europe
Holly is so positive and confident in her experience working in the travel business that she completely put me at ease when I wanted to go to Europe but had no idea where to start!! She met with us and went over every detail before the trip which was extremely helpful. Holly is easy going and fun to work with and her follow through was exceptional!! Highly recommend her to help you plan a trip of a lifetime!!!
I would recommend this agent to my family and friends
Holly Janney responded:
I know your trip to ITALY was dream and I'm so happy you loved the pace and everything about the Independent tour!
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0 of 1 people found this review helpful

Our dream trip

Reviewed By Troy - Salt Lake City | Traveled to Hawaii ~ USA
Holly did a Fabulous Job when arranging our island hopping Hawaii Trip.

We arrived early in the day so there were still lots to do. After all you have to utilize every minute that you're there.

The care Holly gave was so appreciated.

Troy
I would recommend this agent to my family and friends
Holly Janney responded:
Mahalo Troy! I know you LOVE MAUI and the whales and it's always a pleasure to assist you and your friends!
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0 of 1 people found this review helpful

Dream Honeymoon

Reviewed By Going Green - Taylorsville, UT | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
This isn't my first trip planned by Holly, and definitely not my last. She has the best recommendations for hotels and things to do. She's great!
I would recommend this agent to my family and friends
Holly Janney responded:
I'm happy you're Honeymoon was all you dreamed! Looking forward to sending you
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0 of 1 people found this review helpful

Amazing!

Reviewed By Cin - WVC, UT | Traveled to Caribbean
Holly was wonderful. She went above and beyond making sure everything was right and ready for our trip. There was a mistake with the day our flight left and she did everything possible to correct it. We loved our cruise! I'm so glad we decided to use a travel agent, this was our first cruise and getting everything ready ourselves would've been overwhelming.Thank you Holly!
I would recommend this agent to my family and friends
Holly Janney responded:
I'm so HAPPY you enjoyed this special time away with your husband in the Caribbean! I look forward to seeing some pictures of your adventures.
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4 of 9 people found this review helpful

Absolutely the BEST!

Reviewed By Gregy - Tooele Utah | Traveled to
Holly has been helping us plan the BEST vacations for 10 years. We have never once been disappointed . She is very detail oriented and goes the extra mile to find us the best deal. Holly is very professional , well traveled as well. She is courteous and patient. Always returns phone calls. We recommend her highly and have done so! We were pleasantly surprised on our recent trip to Play del Carmen with room upgrades! Thanks Holly!
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

Best Travel Agent Ever!

Reviewed By Travelers from Salt Lake City - Salt Lake City | Traveled to
We have used Holly's service many times over the past few years with trips to Europe, the Caribbean and the Mediterranean. She always goes the extra mile to assure that our plans are to our liking. We were boarding a plane for Paris last September when we got an email from our cruise ship stating that our itinerary had changed. Holly got right to work on this change and helped make our adventure one of the trips of a lifetime! Holly, you are the best!
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

memorial trip

Reviewed By joey - simi valley, | Traveled to Europe
Holly was very professional and helpful. She made our trip happen! She really came through for us when one of our flights was canceled. I would gladly us her services for future travel.
I would recommend this agent to my family and friends
Holly Janney responded:
Appreciated working with such a fabulous family and for your patience during the flight delays. I look forward to hearing from you in the future.
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0 of 2 people found this review helpful

Europe Trip

Reviewed By Jeff - Lehi, utah | Traveled to Gera ~ Germany ~ Europe
Pleasure working with Holly. Our trip was very complicated, Holly was always on top of everything and always took care of us.
I would recommend this agent to my family and friends
Holly Janney responded:
I'm so happy you are home and that you bought Insurance! Your patience with me while I re accommodated you was so appreciated!
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1 of 4 people found this review helpful

~~First Class Travel Agent for 1st Class Clients

Reviewed By ~~First Class Travel Agent for First Class Travele - Salt Lake City, Utah | Traveled to Mexico
We have called on Holly for over 13 years for all our travel wishes! She was instrumental in planning a Magical surprise for two little ones at Disneyland.
Holly takes care of our first class air and everything else we need to the Mexican Riviera or Hawaii. Her knowledge of these areas is exceptional! The local guide she arranged on Oahu took us to exactly the highlights we wanted to see! We were upgraded to an Oceanfront room in Poipu, Kauai which was a fabulous surprise! Thank you so much for all your hard work; you always do an amazing job!
I would recommend this agent to my family and friends
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4 of 10 people found this review helpful

Above and Beyond

Reviewed By Cruiser - Utah | Traveled to
Holly was very helpful even when things started to fall apart she came through and helped us fix all of our issues!
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

criuise to alaska

Reviewed By bon - salt lake city. utah | Traveled to
Holly is amazing. She set up everything for 20 .Family members for anniversary cruise. Including less expensive tours at each stop. It's was the best anniversary. Everyone in the family had a good time.
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

She made me so excited to go on my trip.

Reviewed By N/a - Paris, France | Traveled to
I was so lucky to be introduced to Holly. I was somewhat nervous to travel alone, but me made me more confident that I would have a great time. She helped me so much with finding a hotel near my niece, than helped me plan each day. My trip to Paris was better than I had hoped. I was able to see all the major attractions & the Paris life. I would be glad to use Holly as my agent again.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Awesome way to celebrate 25 yrs of marriage

Reviewed By Fun in the sun - Salt Lake City, Utah | Traveled to Hawaii ~ USA
Holly was fabulous to work with. She was very accommodating. I highly recommend her as a travel agent. Thx Holly for the great trip.
I would recommend this agent to my family and friends
Holly Janney responded:
Mahalo! It's great to hear you enjoyed this special occasion together in the Hawaiian Islands!
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0 of 3 people found this review helpful

Winter escape

Reviewed By Jeff - Sandy, Utah | Traveled to Mexico
In January we went for a five-day hiatus to Dreams Puerto Adventuras on the Mexican Riveria. Great hotel, service, food, drinks and entertainment. Smaller resort with everything within a few minutes walk. Holly did a great job working with us, recommending this resort and getting us there and back.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Adventuresome Souls

Reviewed By Gary & Lisa - Salt Lake City, Utah | Traveled to Port Antonio ~ Jamaica ~ Caribbean
We loved GREAT HUTS eco resort in Jamaica that Holly picked out for our latest adventure. If you are a nature lover, hiker, surfer etc. this is your 5 star resort! Yes they will teach you to surf! They spoiled my girlfriend and I for a week with their Jamaican complimentary breakfast and we enjoyed many delicious chef prepared meals. We loved our Fig Tree House Hut which is a two story tree house that overlooked the bay. Holly always knows places like this with ambiance and we appreciate her had work at finding this gem in the Caribbean!
I would recommend this agent to my family and friends
Holly Janney responded:
Thanks Gary! I'd love to see Port Antonio myself! Holly
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1 of 5 people found this review helpful

Reviewed By Kay Park - Holladay, UT | Traveled to
3rd trip with Holly. Holly very kind & professional.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

She was as helpful on the trip as she was helping us plan the trip

Reviewed By Balynda - salt lake city | Traveled to
Holly was great in helping us set up exactly what we wanted for our trip to New Zealand and even though she had not done New Zealand before she did a fabulous job. What we really appreciated was the fast response from her when we had a question and needed some help while on our trip. We definitely will go to Holly again. Thanks so much.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

She knows her stuff!

Reviewed By BruthaMon - Slc,Utah | Traveled to
Holly really made our cruise trip a breeze for me. All I had to do is answer a few questions and she took care of everything else. Very knowledgeable and professional. Thanks again Holly!
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Super Agent

Reviewed By Gisela - Salt Lake City | Traveled to
Holly was amazing in helping our family plan our cruise trip to Hawaii. She is very thorough in her research and found us the best prices possible. Holly is a great agent and we wouldn't book with anyone else!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Holly was a breath of fresh air and went above and beyond

Reviewed By happy customer - salt lake | Traveled to
Holly is not only knowledgeable when it comes to traveling, but she is truly an example of someone who understands the value of customer service. She has fantastic follow up skills and adds a unique and personal experience for travelers.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

She'd been there, done that!

Reviewed By PlannerGal - Orlando, FL | Traveled to
Holly provided some very valuable advice and tips for our trip to Costa Rica. We're adventurers and she "hooked us up". The hotels she recommended (small, boutique, high service level) were excellent, especially the Belmar Hotel in Monteverde who set the bar very high. The Kioro Resort in LaFortuna provided great views of the Arenal Volcano and we completely took advantage of the in-room Jacuzzi overlooking the Volcano and resort grounds. The Capitan Suizo in Tamarindo was an incredibly romantic place to end our trip as the rooms had an unforgettable tropical elegance. Rafting on class 3 white water should not be missed. Being first time "international" flyers, she helped explain the process and made great recommendations. Thanks much Holly! Can't wait for our next adventure!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Over the years always the best at what she does

Reviewed By Charles/Jeremy - North Ogden | Traveled to
Holly has helped me plan trips to Hawaii, Cancun, Bahamas and other general travel. She really can work magic when it comes to making those connections you didn't think were possible. I have called her from various countries with a question and her knowledge is amazing. She has always given me great advice about planning excursions, and fun things to see and do. I think she has been every where she really makes our trips fun and exciting and keeps us safe at the same time. I would highly recommend her for any occasion any size any where she really is the best! Thanks Holly for so many wonderful memories!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Superior Customer Service - We will Definatley re-book with Holly

Reviewed By Suzy - West Point, UT | Traveled to
We just had the Vacation of a lifetime! Holly was so instrumental in planning our cruise to the Eastern Caribbean with her insight. So much so, that when the cruise lines offered additional packages and promotions Holly rebooked our cruise in order for us to get those additional benefits. Holly's work ethic is unmatched, she always replied promptly to any questions we had. I would highly recommend Holly for all your travel needs - she is the BEST in the business! We can't wait to plan our next vacation. We will be calling Holly for her exceptional knowledge and friendly personality.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Holly made our relocation priority

Reviewed By Amy - Salt Lake City | Traveled to
Holly was on point with the most courteous care in our relocation. I highly recommend her. I was grateful for her ability to quickly find a variety of packages with affordable prices. She is professional and can read between the lines of stress In a big move. Thank you Holly! We are better off because we Chose your service!
I would recommend this agent to my family and friends
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