Lauren Liebert
San Jose, California Travel Agent
An independent agent with Travel Leaders in Albertville, MN
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Your Preferred Luxury & Family Travel Expert
Check out my latest interview on the Travel Agent Interview #podcast on #itunes https://fireside.fm/s/qzoAPI7O+HxtdETtM
I am certified as a Destination Specialist for the Caribbean & Mexico by The Travel Institute.
Along with the destination specialties, I hold other certifications such as:
- Bay Area Top Seller of African Safaris with Abercrombie & Kent
- Certified Sandals Resorts Specialist
- The Islands of The Bahamas Specialist
- Marriott Hotel Sales Specialist
- Hyatt Travel Specialist
- Outrigger Hospitality Specialist
- "Bachelor's of FUN" from Carnival Cruises' University (feel free to refer to me as a FUNologist)
- Earned "My Ears" from the Disney College of Knowledge
- Certified as a Special Needs Travel Advocate through Special Needs at Sea.
Inspired by my mother-in-law who was a travel agent for over 25 years, I found myself drawn to the travel industry to fill the void of personalized service that was lost by the increased usage of on-line booking.
I have personally cruised to numerous destinations including:
- Europe & Mediterranean Regions
- Panama Canal
- Caribbean Islands
- Mexican Rivera
- Central America
- Tahitian & Marquesas Islands
My experience includes trips on renowned cruise liners such as:
- Celebrity Cruises
- Royal Caribbean
- Viking River Cruises & Ocean Cruises
- Oceania
- Princess Cruises
- Norwegian Cruise Lines
- Carnival Cruises
My love of fine wine has also led me to spend considerable time in California’s Napa Valley & Sonoma County.
My other travels over the past years have included trips to:
- Ecuador
- Hawaii
- Las Vegas
- New England - especially Cape Cod & Boston
- Regions of Canada.
- Several all-inclusive resorts throughout the Caribbean & Mexico.
I take greatest pleasure in giving my clients the best service and attention to detail, assuring they have a wonderful and hassle free trip.
Testimonial from Donna McCord
Drift Snorkel in Rangiroa Island (Tahiti)
"Lauren is someone who truly loves her work & goes the extra mile to offer you the vacation or weekend you are dreaming about.
She has the experience and the connections to provide the highest level of service and to ensure that your experience is as flawless as possible. She truly stands out in her field. I strongly recommend her services to anyone who is planning to travel."
My Areas of Expertise
CERTIFICATES & AWARDS
Caribbean Specialist by the Travel Institute
Mexico Specialist by the Travel Institute
Certified Family Advisor by the Travel Agent Forum
ASTA's 2015 Extra Mile Award Runner-Up
TravelAge West Award Finalist - Best Group Effort
Lauren is the best!
Reviewed By mrsmice - Mountain View, CA | Traveled to Mexicali ~ Mexico ~ Mexico
Lauren is amazing. She is able to help and provide advice on a general vacation and give suggestions if you are not sure where you want to go. Once your destination is selected, she helps every step of the way including a follow up call when you get back to hear about your trip. Oh, and the baskets (she give you your tickets in a basket full of goodies!) are fabulous. I always can't wait to get mine to see what she puts inside!
I would recommend this agent to my family and friends
17 of 32 people found this review helpful
Hawaii Made Easy
Reviewed By kimb - Menlo park | Traveled to
Laureen helped plan the perfect stress free ladies trip to Hawaii . Every detail was taken care of and I didn't have to worry about anything except what to pack. She worked with our budget and was always pleasant and realible. I can't wait to use her again for our next adventure!
I would recommend this agent to my family and friends
17 of 36 people found this review helpful
She made the trip worry free.
Reviewed By Citymom - Los Angeles, California | Traveled to
We went to Mexico for a good friend's wedding. We went rogue and we were the only ones that the used Lauren. We are so glad we did. We had the best room at the resort (even better than the bribe and groom's). Everyone was trying to move to our location at the resort. We were the only ones that even had a fruit plate that greeted us in the room. I'm positive that next time anyone from the wedding is traveling anywhere, they will be calling Lauren. I cannot recommend her enough.
I would recommend this agent to my family and friends
17 of 36 people found this review helpful
Dream Vacation Assistance
Reviewed By atl - Lincoln, NE | Traveled to
We will likely only get one chance to have an European Vacation like we did. Lauren helped us from the beginning through some misadventures with lost luggage. Without her help we would not have had nearly the fun we did. Her competence in travel planning gave us the confidence to try some things we wouldn't normally tried. It all worked out better than we expected. I heartily endorse her for all your travel needs
I would recommend this agent to my family and friends
18 of 40 people found this review helpful
Personable, Professional and Perfect
Reviewed By Greg - Los Angeles, CA | Traveled to
Lauren helped my wife and I plan our honeymoon, which we took in August 2015. We are both busy professionals and, as such, have learned to rely heavily on other professionals we retain (especially after planning our own wedding). As such, this creates high expectations on our part that we find very few people ever meet. Lauren met all of them. Not only was she personally invested in ensuring that our trip would be worry-free from start to finish, but attentive to our financial considerations as well. Lauren went above and beyond the call in finding multiple options for resorts in each of several different island locations and provided us with inside information about why some would be better than others for us, in light of the vision we shared with her. The resort we ended up choosing turned out to be, bar none, the nicest resort either my wife or I ever visited, much less stayed at, which is saying something since we are both 47 and have both been around the world. Lauren handled all of our pre-trip questions (neuroses) in a calm and professional manner, responding timely every time. She arranged for special treatment at the resort and ensured the proper connections to and from all airports in conjunction with our flights (which we booked separately only because we had tons of airline points). Lauren was very skilled in making sure that the big picture was not overwhelmed by the little things, since she had them all completely under control. We cannot recommend Lauren highly enough.
I would recommend this agent to my family and friends
17 of 39 people found this review helpful
She knows her client's needs and wishes
Reviewed By DB - Thousand Oaks, CA | Traveled to
I have always enjoyed working with Lauren. She really has a grasp on what my family needs when we travel and does her best to make it an awesome experience for all of us. She is thoughtful and really cares if we have a good time. I would definitely recommend Lauren. In fact....I have!!!
I would recommend this agent to my family and friends
18 of 41 people found this review helpful
Lauren takes care of every detail!
Reviewed By VDennis - Rancho Santa Margarita, CA | Traveled to
Lauren has planned and is planning several vacations for us. The most wonderful thing about the service Lauren provides is that she tracks every connection/detail. We were on a flight to Vancouver and the flight was delayed, which meant that we were going to miss our ferry reservation. Lauren to the rescue. Not only did she get us on the later ferry to Victoria, she managed to get the ferry company to waive the last minute change fee. Lauren always provided service above and beyond!
I would recommend this agent to my family and friends
21 of 48 people found this review helpful
European Cruise
Reviewed By Bella - Los Angeles, CA | Traveled to
Lauren planned our entire European cruise and, actually, it was quite painless. She's a terrific sourse of information and she makes us smile all the while.
I would recommend this agent to my family and friends
15 of 37 people found this review helpful
The Best
Reviewed By Mac - Los Angeles, CA | Traveled to
We haven't been on a cruise in many years. Lauren took complete charge and found a cruise for us, made all the arrangements and most importantly made us feel that we were the most important client she had. Her constant communication gave us the confidence that everything would go perfectly as planned. We leave next week and look forward to a wonderful vacation knowing that she left nothing to chance and every facet of our trip was covered from the cruise itself to our stateroom to transfers to site seeing trips at all the ports.
I would recommend this agent to my family and friends
15 of 37 people found this review helpful
Always goes the extra mile!
Reviewed By Lucy - Mountain View, CA | Traveled to
Lauren Liebert is the consummate professional. She plans your trip down to the smallest detail to avoid travel mishaps but will always be there for you if anything goes wrong. I referred my friends to her for their honeymoon and when their flight got delayed Lauren was literally up in the middle of the night making arrangements so they would make their connection. They had a fabulous vacation!
Lauren has been everywhere it seems and has great ideas for new places for you to try. A bonus is that she always gives fun themed gift baskets to her clients before they travel!
I would recommend this agent to my family and friends
14 of 35 people found this review helpful
We love Lauren!
Reviewed By Farinpours - California | Traveled to
Lauren has planned several vacations for us and always does a fantastic job. From cruises to destination getaways, she has great first hand knowledge about the accomodations and sights to see. We would highly recommend Lauren.
I would recommend this agent to my family and friends
13 of 33 people found this review helpful
She makes vacations, true vacations. Everything is taken care of for us.
Reviewed By Enjoying My Vacations - Ventura County, CA | Traveled to
Lauren is the most knowledgeable and helpful travel I have ever worked and would never work with another. She makes sure all necessary arrangements are handled so all I have to worry about it packing.
I would recommend this agent to my family and friends
14 of 36 people found this review helpful
Trip made easy and great help when flight was cancelled
Reviewed By MarcL - Mountain View, CA | Traveled to
We booked our Cozumel vacation through Lauren. She helped select a great hotel on the island and we avoided some bad hotel accomadations had we booked the trip ourselves.
The other valuable aspect was when our connecting flight in Atlanta was cancelled we had to adjust part of our trip. We were exhausted from a red eye flight and the last thing I wanted to deal with was scheduling hotels and replanning the first few days of our trip. I gave her a call and she immediately took care of everything.
Great experience and will be using her again.
I would recommend this agent to my family and friends
10 of 28 people found this review helpful
excellent
Reviewed By Queen Jane - capitola, CA | Traveled to
I haven't had the opportunity to have her plan my dream vacation, but she gives plenty of attention to little trips!
I look forward to the day I can use her for that dream!
I would recommend this agent to my family and friends
13 of 35 people found this review helpful
Perfect trip by perfect travel agent
Reviewed By Finger53 - Orange County, CA | Traveled to
We did a 9-day Caribbean cruise and it was fantastic. Lauren knew all the super cool things to do and custom tailored our trip for me and my wife. This was a vacation of a lifetime for us and we'll surely be booking another cruise with Lauren in the future.
I would recommend this agent to my family and friends
12 of 34 people found this review helpful
Always on top of things
Reviewed By Evan - Thousand Oaks, CA | Traveled to
We have been using Lauren's services for so many years. She has helped us book cruise, all-inclusive vacations, etc. and have never had a bad experience with her. She is always responsive, courteous, and knowledgeable. Being that she is a traveler herself, I know that I can trust her recommendations.
I would recommend this agent to my family and friends
14 of 38 people found this review helpful
She exceeded our expectations!
Reviewed By Suz - Raleigh, North Carolina | Traveled to
Lauren planned a family vacation for us to Visit Mickey and friends in Florida. She put together a fabulous vacation package meeting all of our needs and more. We are set to go on our vacation next month and cannot wait!! We are very happy with everything Lauren did for us and would recommend Lauren to anyone planning a vacation.
I would recommend this agent to my family and friends
11 of 32 people found this review helpful
We didn't have to do anything!
Reviewed By jen13walt - Santa Clara, CA | Traveled to
Lauren planned our entire Mexico trip leaving us time to only worry about packing. She also managed to get us private transportation to and from the airport. She suggested an amazing resort and we had a fabulous time.
I would recommend this agent to my family and friends
12 of 35 people found this review helpful