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Sue Picken

Suwanee, Georgia Travel Agent
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Sue Picken

Sue Picken

Suwanee, Georgia Travel Agent
Sapphire Travel & Tours, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
Years of Experience: 6
17 Reviews | 100% Recommended
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Specializing in Africa, Europe,Caribbean,Americas

Lived in Africa for 20 years with plenty of opportunity for travel and safari. After working for Sabena Belgian airlines, I worked as an Africa Tours Reservation Specialist and Tour Leader at Thompson Tours South Africa. Working for an airline and then a tour leader I had the opportunity to explore Africa and Europe extensivley and in depth. Other destinations addedover the years with my passion for travel include the 11 islands in the Caribbean, Central America, more destinations in Europe, Alaska, and multiple destinations in the US!

My Travel Specialties

Africa & Safari Expert!

Ghora Addo Elephant Park
Having grown up in South Africa and starting my career in the Travel Industry there, I had the joy of experiencing many safaris and visiting many African countries! I have experienced multiple safaris in South Africa (Kruger, Kalahari, and Addo), Botswana (Okavango Swamps... Read more from my Africa & Safari Expert! bio.

Europe & Focused Trip Expert

Hello Antwerp! Me with the Dog of Flanders!
Having studied History of Art and Classical Civilization, Europe proved to be a magical destination for me from my first visit, with all its History, Culture, Art and Architecture! I love planning trips to Europe that focus on my clients' interests! Independent,... Read more from my Europe & Focused Trip Expert bio.

Central America Expert

Amazing Mayan ruins along with spectacular beaches
Central America is such an affordable gem right on our "doorstep"! Not only have I vacationed in Mexico, Belize, Guatemala, and, Costa Rica, but I am a certified PADI scuba diver and a History Major! I have the knowledge and expertise to... Read more from my Central America Expert bio.

Caribbean Honeymoons, Vacations, Celebration Trips

Fun in the Sun in Exuma!
Having visited 12 Islands in the Caribbean I have the destination knowledge to choose the right island, as well as the perfect hotel/resort/vacation home suited to your interests and desires. Along with product knowledge to assist in designing the perfect itinerary,... Read more from my Caribbean Honeymoons, Vacations, Celebration Trips bio.

Africa, Europe, Caribbean, The Americas!

Welcome to Sapphire Travel & Tours! Why Sapphire? It is my lucky stone ... My family were in the diamond industry ... so a precious or semi precious stone it had to be! My initials are "S" and "P" ... so Sapphire it came... Read more from my Africa, Europe, Caribbean, The Americas! bio.

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Bachelor of Arts Degree: History of Art & Classics
G Adventures National Geographic Journeys
PADI Advanced Diver
Viking River Foundations & Danube River Specialist
COTAC 1 Travel Course
National Geopgraphic Journeys Specialist
PADI Advanced Scuba Diver
Sailing Skipper Licence
Ticketing & Fares Course in Brussels, Belgium
National Geographic Journeys Specialist
Tour Leader for Thompson Tours

My Travel Stories

Colorful Morocco!
Exuma Bahamas
Riviera Maya Mexico
South Africa - Eastern Cape Safari
Belize
Botswana Safari
ST LUCIA
BELGIUM
CROATIA

My Reviews

Rating: 5 17 Reviews | 100% Recommended

Best Bachelorette Trip!

Reviewed By Ari - Atlanta, GA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Sue was amazing! I wanted to be as easy as possible for my Maid of Honor to get all my girls together for my Bach. Sue was on it from booking everything to getting payments and information needed. Never having to worry because if there were any issues she would notify us immediately. We were all just able to go enjoy ourselves because of Sue.
I would recommend this agent to my family and friends
7 of 11 people found this review helpful
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Bachelorette Trip of a life time

Reviewed By Yash - NY,NY | Traveled to Mexico ~ Mexico
She was wonderful to work with and was always available to answer any questions or concerns.
I would recommend this agent to my family and friends
7 of 12 people found this review helpful
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Unforgettable experience made easy!

Reviewed By George E - Atlanta, GA | Traveled to Croatia ~ Europe
My friend and I enjoyed a well planned budget island-hopping trip to Croatia. The itinerary was a lifesaver and Sue was on call 24/7 to help with any concerns or last minute excursions. Croatia was one of my favorite places I’ve ever been, there’s truly nothing like it. An unforgettable experience made simple thanks to Sue’s excellent planning!
I would recommend this agent to my family and friends
7 of 12 people found this review helpful
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Everyone should use Sue!

Reviewed By VERY happy traveler! - Atlanta, GA | Traveled to Australia ~ Australia & New Zealand
Using her expertise and access to airlines and other travel related services, Sue took our trip to a level we could not have achieved on our own. Our flights were all in elevated cabins which is very expensive if you book on your own. Our lodging was hand selected by Sue so we were always in excellent accommodations based on our tastes and locations we were interested in visiting. The personal touches, from fully organized printed maps and itineraries to wine and a note in our room upon arrival, made the trip feel very special. We had the trip of a lifetime and didn't do any of the planning work. Sue did it all! Everyone should use her for travel!
I would recommend this agent to my family and friends
7 of 12 people found this review helpful
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Once in a lifetime adventure!

Reviewed By Erica - Suwanee, Georgia | Traveled to Greece ~ Europe
It was so great working with Ms. Picken! She is so sweet and thoughtful and made sure to plan every detail perfectly to give us the best experience. She introduced several travel locations and packages to help us choose our ideal trip and once we did, she took the time to look into each city in our itinerary to give us a brief history and the popular attractions there. There were no concerns from our end as she took care of everything from affordable flights and hotel accommodations to flights and activities. You are in stellar hands with Ms. Pickens for sure!
I would recommend this agent to my family and friends
9 of 16 people found this review helpful
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Awesome Work Trip

Reviewed By Arthur P. - Suwanee, GA | Traveled to Italy ~ Europe
I had a work trip to Italy that involved a lot of moving parts and logistics! Sue not only got me to all my site visits with smooth logistical planning (car hire, trains, planes, and transfers), but found perfectly located accommodation, and made sure I managed to see the top sights in the Italian destinations I was near. The itinerary she presented me with was very detailed including dates, times, maps and local information. Highlights were a road trip on Sicily, climbing the Duomo Dome in Florence, and a relaxing finale in Venice with excursions that covered the top sights. Thank you for a well planned trip!
I would recommend this agent to my family and friends
9 of 16 people found this review helpful
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Fantastic vacation in Tulum, Mexico

Reviewed By Cecile - Milton, GA | Traveled to Tulum ~ Mexico ~ Mexico
Sue is absolutely amazing! Her professionalism, expertise and recommendations produced a perfect vacation for us in Tulum in every aspect (flights, hotel, transfers and excursions).
She put together a seamless and perfect itinerary which we regard as "next level" in traveling! We had the BEST vacation in Mexico!
Sue, thank you so much, we cannot wait to book our next vacation with you!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Wonderful Adventure!

Reviewed By Marie - Atlanta | Traveled to Belize ~ Central America
I couldn't have coordinated my trip to Belize without Sue! The booking and rebooking of flights and excursions in the new Pandemic World would have been too much! I am so grateful for Sue's recommendations when we had to give up our plans for a 2020 trip to Italy, but Sue was able to give recommendations of options that worked for our traveling needs with my sister and 82 year old mother. Belize was a wonderful adventure and a much needed escape.
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
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Relaxing Babymoon

Reviewed By Norm - Atlanta, GA | Traveled to St. Lucia ~ Caribbean
Sue was EXCELLENT to work with. She helped us book our "babymoon" trip to St. Lucia, and was extremely knowledgeable and helpful putting together different proposals for each resort we wanted to look at, including many in Hawaii - as that was our original destination of choice. Sue walked us through the whole process, and put together our entire itinerary for the trip, making the whole process extremely easy for my pregnant wife and me. When we arrived, Sue had arranged for multiple gifts for us at our resort, including welcome massages, special dessert, etc...

I highly recommend working with Sue to plan your next trip, as she takes the headache out of making sure you have everything covered. With Sue, we didn't miss a beat, and were able enjoy our trip from start to finish!
I would recommend this agent to my family and friends
5 of 9 people found this review helpful
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Incredible Safari Adventure;Planned to Perfection!

Reviewed By Eric M - Millburn, NJ | Traveled to Botswana ~ Africa
My buddy and I chose Sue for our African Safari trip without knowing anything about Southern Africa or Safaris in general. However, I am an avid traveler who has been around the world and has never used a travel consultant/agent before. I have previously have booked and organized all my past trips. I can confidently say that the planning, attention to detail, actual experience, care, and thought that went into this trip surpassed my expectations and anything I could have done. In addition, I know several others who have went on Safari, and I can confidently say, they did not get the same experience I did with Sue.

Thanks so much
I will be using you again for travel !
Eric M. (NJ, USA)
I would recommend this agent to my family and friends
Sue Picken responded:
Thank you so much Eric! So glad you had a good experience from beginning to end! You have been a pleasure to work with and I look forward to planning your next exotic adventure! Your photos of your Botswana safari were exceptional - you have an incredible record of your safari experience that I hope you will look back on fondly! It was a pleasure - thank you for entrusting me with this bucket list trip!
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Best Friends Trip

Reviewed By Taylor - Atlanta, Georgia | Traveled to Croatia ~ Europe
Sue provided us with some incredible accommodations on our trip around Croatia. The itinerary she provided took so much stress off traveling without a big group. There was never a point where Jeanne and I did not know what to do.
I loved the tour that was booked for us to travel around the old towns in Montenegro. It was really incredible to get to see how these towns were still a key part of life even though there is no longer a need for such high walls for protection. Our favorite event was going on a boat to all the beautiful caves along the coast. The local captain even took us to some of his favorite secret spots!
When we visited split, upon restaurant recommendations we had a lovely meal before touring the roman ruins. It was breathtaking to see!
This trip felt so carefree with the help of Sue. She was always available when questions arose, which made the trip so much more enjoyable.

Thanks so much!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Memories of a lifetime!

Reviewed By Andrew - Suwanee Georgia | Traveled to Key West ~ Florida ~ USA
I worked with Sue Picken at Sapphire Travel on a very special sport fishing trip to the Keys with my two sons. Sue built an adventure itinerary that fit together like pieces to a puzzle, not one hiccup. We will never forget our trip thanks to Sue’s recommendations. We will definitely be back to plan our next adventure!
I would recommend this agent to my family and friends
Sue Picken responded:
Thanks Andrew! It was an absolute pressure planning your special trip and I am so happy you had a happy and memorable experience!!
1 of 2 people found this review helpful
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Getaway to Riviera Maya

Reviewed By Alex - Atlanta, GA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Sue was a great travel advisor from start to finish. Her help with planning put us in a great resort with plenty of excursions/activities, and she was always available before and during the trip with any questions. Would highly recommend!
I would recommend this agent to my family and friends
4 of 8 people found this review helpful
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The Perfect Honeymoon

Reviewed By Ari - Atlanta, GA | Traveled to Antigua & Barbuda ~ Caribbean
We are so happy we had Sue to help us plan our honeymoon! With trip cancellations, COVID changes, flight changes, we were so glad we had Sue to help us navigate an already stressful situation. With everything we had to plan for our wedding it was great knowing our honeymoon was one thing we didn’t have to worry about because Sue kept us updated every step of the way. She booked everything for us; from flights to excursions. Not only did she book everything she also had surprises for us! Not only did she surprise us with a wedding gift but also had chocolate covered fruit in our room upon our arrival. I have to say, out of all the all inclusive I’ve been to, Cocobay is my favorite! The staff were extremely friendly, resort was beautiful, food was great, and drinks were strong!! Our cottage was nice and homey, our private pool was clean, as well as the resort.
We were really bummed we had to cancel our original honeymoon but our new honeymoon went above and beyond!
I would recommend this agent to my family and friends
4 of 8 people found this review helpful
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Picturesque and relaxing getaway.

Reviewed By GeishaGyrl - Hampton, Ga | Traveled to Cancun ~ Quintana Roo ~ Mexico
Absolutely flawless!!! From start to finish! Accommodating and professional. Punctual and precise. Put your next trip in the hands of the best. You will NOT be disappointed!!
I would recommend this agent to my family and friends
Sue Picken responded:
So glad you enjoyed your Riviera Maya vacation! Thank you Monica! From one professional to the next: Where to next my dear:)
0 of 1 people found this review helpful
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Croatia Sailing Trip of a Lifetime!!

Reviewed By Steve - Plettenberg Bay, South Africa | Traveled to Croatia ~ Europe
Sue did a lot of research for my friends and I to find the right sailboat and itinerary for our Croatia Sailing trip. With different ideas and budget within our small group, she managed to find the perfect vessel through a local Croatia Sailing company. The catamaran was new, the skipper and staff amazing, and the itinerary hit all the spots Sue insisted we should visit. With her travels all over Croatia I trusted Sue to do a good job in planning the sailing portion as well as the pre and post travel/hotel arrangements in Dubrovnik and Split. Everything went smoothly, and we were well prepared for the trip. Even got some great swag – Sapphire Travel & Tours microfiber towels that were used often!! I am an avid sailor, and this trip turned out to be a trip of a lifetime!
I would recommend this agent to my family and friends
2 of 5 people found this review helpful
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Great trip with our family!

Reviewed By Steingrubers - Norcross GA | Traveled to Belize ~ Central America
By far the best travel agent experience. We wanted to take a big trip with our teenage daughters and each person had a wish for the trip. Sue knew so much about our destination, the excursions, the lodging, everything. She was thoughtful in the planning and listened to what we wanted and needed. We had adventures in Guatemala and the jungles of Belize and then relaxed by the coast in Belize. Sue planned every bit and we wouldn't change one thing. I can't wait for her to plan our next big trip!
I would recommend this agent to my family and friends
6 of 13 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.