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Ann & Fran Cappa

Sun City West, Arizona Travel Agent
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Ann & Fran Cappa

Sun City West, Arizona Travel Agent
Caribbean And Beyond, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
Years of Experience: 21
14 Reviews | 100% Recommended
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Ocean and River Cruises Create Memories

Both Fran and Ann have taken extensive cruises both ocean and river.  We have cruised over 50 times on the oceans of the world and one river cruise (so far).  In addition we have sold many cruises of both types.  

The Caribbean and Mediterranean cruisers have been so excited about these awesome destinations and what we've been able to do for them.  European river cruisers in addition have truly been inspired by the breathtaking moments and experiences this type of cruises offers..

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My Reviews

Rating: 4.9 14 Reviews | 100% Recommended

Wedding Proposal

Reviewed By Rob Kerr - Vancouver,wa | Traveled to
Ann and fran, helped me so much with my wedding proposal. I told them an idea of going to Las Vegas for show. They asked me questions about what I wanted, my budget, etc. they helped me have the best experience of proposing to my wife. If you have destination or even "planned" vacation call them first for they will help you with all the details.
I would recommend this agent to my family and friends
28 of 46 people found this review helpful
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Our Amazing Honeymoon

Reviewed By Ted and Nancy - Phoenix, AZ | Traveled to Napa Valley ~ California ~ USA
We booked our honeymoon through Caribbean & Beyond. Ann Cappa was on top of it from day one providing great destination and package choices and she really paid attention to what we were looking for. We had everything booked and paid then COVID hit ... we had to postpone our wedding and Ann helped us get a refund. Fast-forward 6 months and the wedding was back on. Once again Ann helped us find a new location (decided to stay in the Country this time due to COVID) so she booked us into a beautiful B&B in Napa (the Candlelight Inn - absolutely amazing) but as fate would have it, two week before our departure, Napa had serious fire issues. Ann was following up with the resort, was on top of flight changes and more. Long story short, we are back from our honeymoon and had an amazing time. We just can't thank Ann enough for her continuing work and efforts to help make it all go seamless. THANK YOU ANN!!!! Ted & Nancy
I would recommend this agent to my family and friends
Ann & Fran Cappa responded:
Ted and Nancy, Thank you again for this awesome review. We really appreciate it.
3 of 4 people found this review helpful
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They take care of Everything!

Reviewed By Jodi - Vancouver, WA | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Ann and Fran have helped us with two vacations. Our family trip to Mexico was the first major vacation we had taken with our three children, and Ann and Fran helped us with everything from start to finish. All travel, shuttle, and hotel arrangements were perfect, and I was able to relax and not worry about anything; they had it all taken care of. It was a wonderful trip and everyone enjoyed it! In December 2021, my mom and I desperately needed a mental health break from our daily responsibilities, so Ann and Fran quickly stepped in and took care of the arrangements. Because of COVID, the paperwork for international travel has become more complicated, but they knew what we needed, and when, where, and how we could take care of it.

I love the thoroughness of their service -- every detail, every possibility is taken care of, and they follow-up afterwards to make sure the trip not only went well but was better than anticipated. I cannot recommend them highly enough!

I would recommend this agent to my family and friends
Ann & Fran Cappa responded:
Jodi,, Thank you very much for your review and kind words. We really appreciate your taking the time to write this. . We look forward to the next opportunity when we can help you with your travel needs. Ann and Fran
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Best travel agency

Reviewed By LLK - Palo Alto, CA | Traveled to Alaska ~ USA
These ladies are awesome. They really understand the travel industry and have provided me with a lot of support and recommendations.
I would recommend this agent to my family and friends
Ann & Fran Cappa responded:
Lani, Thank you so much. We appreciate your comments and look forward to continuing to serve your travel needs.
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The Most Relaxing Trip Ever!

Reviewed By Jodi - Vancouver, WA | Traveled to Mexico
Their services are impeccable. I love that they cover every detail so I don't have to. Providing an excellent customer experience to others is very important to me, and is part of what I do as a businesswoman. To be on the receiving end of it is amazing. I can't say enough good things about Ann and Fran!
I would recommend this agent to my family and friends
Ann & Fran Cappa responded:
Jodi, thank you for the kind words. We really appreciate this.
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River trip in France with Avalon Waterways

Reviewed By N/A - Vancouver | Traveled to France ~ Europe
Very well organized for all of our trips. We have been very happy with their service
I would recommend this agent to my family and friends
Ann & Fran Cappa responded:
Thanks, Ed and Kasey. We appreciate your writing this review.
12 of 24 people found this review helpful
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Sun and Sand.

Reviewed By Windy - Battleground,Washington. | Traveled to
Ann is very knowledgeable,when it comes to the Caribbean,resorts of Mexico, Cruise Ships and destinations. She and Fran will always work their hardest to find what is best for the client, when it comes to cost.
I would recommend this agent to my family and friends
23 of 47 people found this review helpful
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To the rescue...again

Reviewed By DD - CT/Australia | Traveled to
Ann & Fran Cappa, first came into my life when our travel agent disappeared and we needed flights for a trip where we were meeting friends, their clients. That first rescue was almost ten years ago. Over the years, and a couple of continents later, Ann & Fran have always helped me whether it was just for flights, or suggestions on trips or booking the whole thing, they are professional, timely and there for us, no matter where we are in the world. I highly recommend them. Wait and have!
I would recommend this agent to my family and friends
23 of 48 people found this review helpful
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Made our Alaskan Cruise Easy

Reviewed By Cruise lover - Vancouver, WA | Traveled to
Ann and Fran were great to work with and always responded quickly to any questions we had prior to our trip. We were surprised with a lovely bottle of wine in our room when we arrived. They also upgraded us to a better room without our asking for it, another nice surprise. Overall a great trip thanks to their help and knowledge!
I would recommend this agent to my family and friends
20 of 46 people found this review helpful
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very nice

Reviewed By pam - Washougal, WA | Traveled to
good service. helpful and nice people.
I would recommend this agent to my family and friends
20 of 47 people found this review helpful
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Our trip was perfectly planned! Thank you

Reviewed By Debi - Portland Oregon | Traveled to
I couldn't have asked for anything more with the planning and organization of our trip!
I would recommend this agent to my family and friends
21 of 49 people found this review helpful
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Caribbean delight

Reviewed By Eat, drink and have FUN in the SUN - United States | Traveled to
Ann was always very prompt in answering our questions, keeping us informed of itinerary changes, and kept in touch periodically during the few months prior to our departure just to keep us excited about our trip. She followed up with us upon our return to make sure all our needs and expectations were met.
I would recommend this agent to my family and friends
20 of 48 people found this review helpful
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wonderful trip

Reviewed By Maggie/Ed - Vancouver,Wa | Traveled to
Yes, my trip to Europe was better than I could ever have expected. All our connections were made with the highest professionalism. Our drivers were always early and were a good source of information. Fran and Ann Cappa were wonderful to work with. They guided us along the way. Our vacation was a once in a lifetime experience.
I would recommend this agent to my family and friends
18 of 46 people found this review helpful
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Above, beyond, and then some!

Reviewed By Jodi Blackwood - Vancouver, WA | Traveled to
I met Ann through a networking group and always appreciated her enthusiastic approach to traveling. When it was time to arrange a surprise vacation for our kids to Mexico over the Christmas holiday, Ann was an absolute pleasure to work with! She was knowledgeable, understanding, had great follow-up, and took care of EVERYTHING; all we had to do was pack and go. When an unexpected issue came up and our eldest did not fly out with us, Ann was able to get him on a flight the next day (December 19th), and even called him that night as his surrogate "mom" to make sure he was ready to go... all while keeping in touch with me, in Mexico. I love receiving her newsletters, and following Ann and Fran's travels on Facebook -- they have given me several ideas for where I want to go next!
I would recommend this agent to my family and friends
15 of 40 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.