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Ann & Fran Cappa

Sun City West, Arizona Travel Agent
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Ann & Fran Cappa

Ann & Fran Cappa

Sun City West, Arizona Travel Agent
An independent agent with Nexion, LLC in Irving, TX, a Travel Leaders Network affiliate agency
Years of Experience: 20
11 Reviews | 100% Recommended
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Agents specializing in memorable custom vacations

With over 35 years in corporate travel and almost 2 decades in providing the best in leisure travel, we promise to bring great value to your vacation experience. We focus on our personal service and value. We are more than travel agents, but rather we are professional travel advisors continually working on our craft, taking on-line courses and webinars, and attending conferences and trade shows, both domestically and internationally. We are destination specialists for: The Caribbean Mexico Hawaii Several individual islands in the Caribbean. We hold Princess Cruises Commodore Status and Royal Caribbean and Celebrity Cruise Lines Specialist Certificates, along with Uniworld, Ama Waterways, and Avalon Certificates for river cruises. We recently completed courses with Cruise Lines International Corporation to maintain our status as Accredited Cruise Counselor.

My Travel Specialties

Caribbean And Beyond

Agents Specializing in Memorable Custom Vacations With over 35 years in corporate travel and almost 2 decades in providing the best in leisure travel, we promise to bring great value to your vacation experience. We focus on our personal service and value. We are... Read more from my Caribbean And Beyond bio.

A Travel Agency as Unique as You Are

“We believe that travel means more than just clicking the lowest price on the internet. We believe it is the memories created and the experiences shared.” – Ann & Fran Cappa  No technology can replace the relationship established when planning a trip and... Read more from my A Travel Agency as Unique as You Are bio.

Caribbean and Mexico Memories

The Baths of British Virgin Islands
In addition to taking dozens of cruises to the Caribbean and visiting several islands, we have sent many clients to this wonderful area.  An ideal tropical and beach vacation provides you with memories to last a lifetime, each and every visit... Read more from my Caribbean and Mexico Memories bio.

European Memories

History and culture abound in most European countries.  With music and the sound of Brahms, Beethoven, Bach, and the rest of the masters playing in Germany and Austria, make these destinations truly memorable. Cruises, both ocean and river, provide a unique perspective... Read more from my European Memories bio.

Ocean and River Cruises Create Memories

Both Fran and Ann have taken extensive cruises both ocean and river.  We have cruised over 50 times on the oceans of the world and one river cruise (so far).  In addition we have sold many cruises of both types.   The Caribbean and Mediterranean... Read more from my Ocean and River Cruises Create Memories bio.

CERTIFICATES & AWARDS

Book with Confidence
Accredited Cruise Counselor
Accredited Cruise Counselor,
Royal Caribbean Expert, AMA Waterways expert
Expert with Globus Family of Brands
Oceania Cruises Course, Princess Commodore,
Destination Specialist

My Travel Stories

Hatt Rose Hall
Caribbean
Playa del Carmen
Mexico
The iconic Eifel Tower
European

A Taste of Bordeaux

We recently cruised with Ama Waterways for a Taste of Bordeaux where we cruised on the Garrone and Dordogne Rivers in Western France. The stately chateaux, abundant vineyards and stunning scenery as we sailed along the Garonne and Dordogne Rivers were amazing.  Our ports of call included some of the most incredible vineyards in Cadillac, Poullac,... Read more from my A Taste of Bordeaux story.

My Reviews

Rating: 4.9 11 Reviews | 100% Recommended

Wedding Proposal

Reviewed By Rob Kerr - Vancouver,wa | Traveled to
Ann and fran, helped me so much with my wedding proposal. I told them an idea of going to Las Vegas for show. They asked me questions about what I wanted, my budget, etc. they helped me have the best experience of proposing to my wife. If you have destination or even "planned" vacation call them first for they will help you with all the details.
I would recommend this agent to my family and friends
19 of 35 people found this review helpful
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Our Amazing Honeymoon

Reviewed By Ted and Nancy - Phoenix, AZ | Traveled to Napa Valley ~ California ~ USA
We booked our honeymoon through Caribbean & Beyond. Ann Cappa was on top of it from day one providing great destination and package choices and she really paid attention to what we were looking for. We had everything booked and paid then COVID hit ... we had to postpone our wedding and Ann helped us get a refund. Fast-forward 6 months and the wedding was back on. Once again Ann helped us find a new location (decided to stay in the Country this time due to COVID) so she booked us into a beautiful B&B in Napa (the Candlelight Inn - absolutely amazing) but as fate would have it, two week before our departure, Napa had serious fire issues. Ann was following up with the resort, was on top of flight changes and more. Long story short, we are back from our honeymoon and had an amazing time. We just can't thank Ann enough for her continuing work and efforts to help make it all go seamless. THANK YOU ANN!!!! Ted & Nancy
I would recommend this agent to my family and friends
Ann & Fran Cappa responded:
Ted and Nancy, Thank you again for this awesome review. We really appreciate it.
1 of 1 people found this review helpful
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Sun and Sand.

Reviewed By Windy - Battleground,Washington. | Traveled to
Ann is very knowledgeable,when it comes to the Caribbean,resorts of Mexico, Cruise Ships and destinations. She and Fran will always work their hardest to find what is best for the client, when it comes to cost.
I would recommend this agent to my family and friends
17 of 34 people found this review helpful
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River trip in France with Avalon Waterways

Reviewed By N/A - Vancouver | Traveled to France ~ Europe
Very well organized for all of our trips. We have been very happy with their service
I would recommend this agent to my family and friends
Ann & Fran Cappa responded:
Thanks, Ed and Kasey. We appreciate your writing this review.
7 of 15 people found this review helpful
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Made our Alaskan Cruise Easy

Reviewed By Cruise lover - Vancouver, WA | Traveled to
Ann and Fran were great to work with and always responded quickly to any questions we had prior to our trip. We were surprised with a lovely bottle of wine in our room when we arrived. They also upgraded us to a better room without our asking for it, another nice surprise. Overall a great trip thanks to their help and knowledge!
I would recommend this agent to my family and friends
15 of 35 people found this review helpful
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To the rescue...again

Reviewed By DD - CT/Australia | Traveled to
Ann & Fran Cappa, first came into my life when our travel agent disappeared and we needed flights for a trip where we were meeting friends, their clients. That first rescue was almost ten years ago. Over the years, and a couple of continents later, Ann & Fran have always helped me whether it was just for flights, or suggestions on trips or booking the whole thing, they are professional, timely and there for us, no matter where we are in the world. I highly recommend them. Wait and have!
I would recommend this agent to my family and friends
15 of 36 people found this review helpful
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very nice

Reviewed By pam - Washougal, WA | Traveled to
good service. helpful and nice people.
I would recommend this agent to my family and friends
17 of 40 people found this review helpful
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Our trip was perfectly planned! Thank you

Reviewed By Debi - Portland Oregon | Traveled to
I couldn't have asked for anything more with the planning and organization of our trip!
I would recommend this agent to my family and friends
17 of 41 people found this review helpful
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wonderful trip

Reviewed By Maggie/Ed - Vancouver,Wa | Traveled to
Yes, my trip to Europe was better than I could ever have expected. All our connections were made with the highest professionalism. Our drivers were always early and were a good source of information. Fran and Ann Cappa were wonderful to work with. They guided us along the way. Our vacation was a once in a lifetime experience.
I would recommend this agent to my family and friends
15 of 42 people found this review helpful
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Caribbean delight

Reviewed By Eat, drink and have FUN in the SUN - United States | Traveled to
Ann was always very prompt in answering our questions, keeping us informed of itinerary changes, and kept in touch periodically during the few months prior to our departure just to keep us excited about our trip. She followed up with us upon our return to make sure all our needs and expectations were met.
I would recommend this agent to my family and friends
13 of 38 people found this review helpful
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Above, beyond, and then some!

Reviewed By Jodi Blackwood - Vancouver, WA | Traveled to
I met Ann through a networking group and always appreciated her enthusiastic approach to traveling. When it was time to arrange a surprise vacation for our kids to Mexico over the Christmas holiday, Ann was an absolute pleasure to work with! She was knowledgeable, understanding, had great follow-up, and took care of EVERYTHING; all we had to do was pack and go. When an unexpected issue came up and our eldest did not fly out with us, Ann was able to get him on a flight the next day (December 19th), and even called him that night as his surrogate "mom" to make sure he was ready to go... all while keeping in touch with me, in Mexico. I love receiving her newsletters, and following Ann and Fran's travels on Facebook -- they have given me several ideas for where I want to go next!
I would recommend this agent to my family and friends
10 of 34 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.

Customer Testimonials

Amazing Honeymoon

We booked our honeymoon through Caribbean & Beyond. Ann Cappa was on top of it from day one providing great destination and package choices and she really paid attention to what we were looking for. We had everything booked and paid then COVID hit ... we had to postpone our wedding and Ann helped us get a refund. Fast-forward 6 months and the wedding was back on. Once again Ann helped us find a new location (decided to stay in the Country this time due to COVID) so she booked us into a beautiful B&B in Napa (the Candlelight Inn - absolutely amazing) but as fate would have it, two week before our departure, Napa had serious fire issues. Ann was following up with the resort, was on top of flight changes and more. Long story short, we are back from our honeymoon and had an amazing time. We just can't thank Ann enough for her continuing work and efforts to help make it all go seamless. THANK YOU ANN!!!! Ted & Nancy

Provided by Ted W., Phoenix, AZ