Janice Neves

Cranston, Rhode Island Travel Agent
An independent agent with Cruises & Tours, Unlimited in Jacksonville, FL, a Travel Leaders Network affiliate agency
Janice Neves
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25 Reviews | 100% Recommended

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CERTIFICATES & AWARDS Commodore-Princess Cruises, Certified Disney Cruise and Vacation Specialist, Advanced Freestyle Specialist-Norwegian Cruises, Certified Specialist-Uniworld River Cruises, Certified Specialist-Holland America Cruise Line

Janice Neves

Cranston, Rhode Island Travel Agent

An independent agent with Cruises & Tours, Unlimited in Jacksonville, FL, a Travel Leaders Network affiliate agency

Family, Group & Couple Cruise Specialist

My first real vacation was in Bermuda during my honeymoon, and it was one of the most incredible experiences of my life. Since then, we’ve gone on yearly adventures to Europe, the Caribbean, and beyond. We eventually went on our first cruise to celebrate a special anniversary. I had never thought of cruising before, but this trip was better than I could have ever imagined! I started creating my own itineraries and discovering unique options, and I loved how customizable cruising could be.

In 2010, I became a certified travel agent so I could utilize my passion and talent for creating wonderful worldwide vacations. I specialize in crafting personalized cruises for families, couples, and groups of all sizes. Vacations provide endless opportunities, and I will help you discover the best options that align with your passions and goals.

Booking on your own can be difficult, and it may leave you with a package that doesn’t include everything you want. With my assistance, your itinerary will incorporate everything you’ve been dreaming about!

If a new cruiser wants to explore Alaska, I will help them become accustomed to the itinerary so they never get overwhelmed. If a group has limited time in Rome but wants to see the Sistine Chapel, I will arrange everything so they can enjoy their day without worries. With cruises, you can unpack once and then explore amazing new cultures with ease. Some of my favorite places to book include:

  • Bermuda
  • Alaska
  • Italy
  • Greece
  • UK
  • Norway

I also have specialist certifications with a number of leading cruise lines including:

  • Princess
  • Norwegian
  • Viking
  • Disney
  • Royal Caribbean
  • And more!

I know how to simplify itineraries so that everything is possible on your vacation. Recently, I booked a large destination wedding in Punta Cana that featured guests from all over the US. I ensured that everyone arrived on time, and I loved hearing about how great the wedding turned out! Traveling doesn’t have to be stressful. Even the most complicated itineraries can be enjoyed without worries, and I’m ready to prove it!

Talk with me today to start booking the vacation you’ve always wanted!

Just ask my clients!

Glacier Bay, Alaska
Glacier Bay, Alaska

"You have gone above and beyond for us not only on this occasion but in all our previous encounters with you, and we want you to know how appreciative we are of your professionalism, attention to detail, and most of all your patience!!!"

Jack & Mary Beth - Cranston, RI

My Reviews

0 of 1 people found this review helpful

Great and very trustworthy agent

Reviewed By Miranda - The Netherlands | Traveled to Norway ~ Europe
Janice did a great job! She made sure everything was taking care of and made sure that everyone was informed properly everytime something changed (mostly for the better ;-)). That's why I already booked two more cruises with her. She makes sure you get the best deal and is honest about everthing. I really respect that and that's what makes me trust someone and come back.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

A Very Memorable Cruise to Norway

Reviewed By Cruising with Newfound Friends - Montgomery, IL | Traveled to Norway ~ Europe
Janice has planned two cruises for myself and other participants of an online cruise board, one of which was just completed: a cruise to Norway that began and ended in Amsterdam. She worked with each participant individually to determine likes/dislikes, budget, timeline, etc. She made sure that each of us had the experience that we wanted and expected. She had all the right connections abroad for good transportation, hotel stays, and sightseeing options, which made the whole trip run smoothly and efficiently.

She also planned special events for our group, such as a private canal cruise in Amsterdam with wine and appetizers, and a gathering onboard our ship that revealed a special surprise! These special events turned out to be the highlight of our trip.

We look forward to our continued relationship as we plan our second cruise through the Panama Canal. We know that Janice will make sure everything is done well and just the way we like it!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Bermuda - Norwegian Dawn - Great Family Vacation

Reviewed By SBud - Warwick | Traveled to Bermuda ~ Caribbean
Janice was terrific to work with! She consistently provided exceptional customer service and always took the time to address if the silliest of questions. I would absolutely recommend her and use her again!
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

First time cruise...

Reviewed By Jason - Clarksville, MD | Traveled to Bermuda ~ Caribbean
Very professional and extremely helpful! Answered all of my questions and gave me very helpful tips for a first-time cruise passenger. Was also quick to respond to questions at boarding time!
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Janice is very knowledgeable and professional

Reviewed By Trusty - Washington, DC | Traveled to Bermuda ~ Caribbean
It was my second cruise planned by Janice and we had a great time
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Amazing Trip

Reviewed By Abby - Newington, CT | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
My experience working with Janice has been nothing but enjoyable. She is extremely reliable and always made an effort to check in with us. I would definitely book another trip with her. Thank you for anything!
I would recommend this agent to my family and friends
Janice Neves responded:
Thanks so much for your feedback. I am happy to hear you liked Majestic resorts in Punta Cana and appreciated the service you received from me. I look forward to assisting you with your next trip!
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1 of 5 people found this review helpful

A trip of a lifetime

Reviewed By Arielle - New Hartford, CT | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Janice was very understanding with some delays and issues we went through. She also was a huge help our last day with the impending snow storm and keeping us updated. She set my friends and I up with a wonderful vacation!
I would recommend this agent to my family and friends
Janice Neves responded:
Thanks so much for your comments. I was very relieved (as I know you were!) that the snow storm did not impact your flight home. Glad to hear you had a great time at Majestic resorts, and I look forward to planning your next adventure!
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2 of 7 people found this review helpful

Janice takes care of everything!

Reviewed By Alycia W - Litchfield, CT | Traveled to
This is my 2nd time working with Janice. She was my 1st call after my fiancée and I decided to have a destination wedding. Janice took care of everyone and everything. When I had an issue at the resort, she quickly took care of it. Janice is an overall joy to work with. She is our travel agent for life!
I would recommend this agent to my family and friends
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3 of 9 people found this review helpful

You are in good hands with Jan

Reviewed By Joanne O - North Scituate, R.I. | Traveled to
Janice has been extremely helpful in so many ways. We tend to plan our trips , but Jan has come to our rescue numerous times. She has found us lodging and a car in the west of Sweden, and also the best B & B on Nantucket. She is very knowledgable, competent, and relaxed. You can ask her anything about travel and feel comfortable because you know you have asked the right person. We are planning to travel again soon and we will definitely call on Janice to help plan our trip.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

She took the worry out of planning a difficult trip.

Reviewed By Pastor C. - Dalton, Georgia | Traveled to
I have always been skeptical of travel agents, especially someone I did not know. I begin by asking for info. and pricing just to compare with what I could find on websites. She was so prompt and informative I continue my requests and sharing what we would like to do, which was very aggressive for us, Alaska cruise, 4 airlines in and out, 8 states, hotels, rental car, transfers, excursions, are the main things I can think of. Her advice, suggestions, quick response, and terrific attitude won me over and I turned everything over to her. She did not disappoint. We received all necessary paperwork in plenty of time with constant email updates, even reminders the day before to print boarding passes. I cannot say enough good things concerning her care for us, even making sure a cancelled excursion was refunded to us before we returned home, while SHE was on vacation herself! My advice; do business with Janice Neves, you'll not regret it. Thanks Janice
I would recommend this agent to my family and friends
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3 of 9 people found this review helpful

She took the nerves out of our first cruise!

Reviewed By Petra - Louisville, KY | Traveled to
Janice helped with everything from booking the cruise to making suggestions of what would be good excursions for the entire family. This was our first cruise and she made it so easy. I plan on booking another cruise and will definitely use Janice. I would recommend her to anyone! She is great and knows exactly what she is talking about. Very knowledgeable lady
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

You can count on Jan.

Reviewed By Cruise Newby - Overland Park, KS | Traveled to
I was new to cruising, but I could count on Jan. She is extremely knowledgable and responsive. No matter how many questions or requests you have, she is there to help you. She goes the extra mile to ensure that your cruise is everything you hope it will be. I was fortunate to find her and will definitely use her services in the future.
I would recommend this agent to my family and friends
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3 of 9 people found this review helpful

She made cruising a breeze!

Reviewed By Travel Junkie - Lenexa, KS | Traveled to
I had gone on one previous cruise, but that was years ago. Janice made the whole process of selecting a cruise, finding specials, and arranging air transportation so easy. I probably drove her crazy with my questions, but she never showed it. She was always helpful, patient and responsive. I really appreciated her help when the airline changed our flight three different times! Her list of cruise tips that she provides prior to departure was invaluable. There were so may handy & creative tips that I never would have thought of. If you are looking for someone who really knows about cruising, I highly recommend Janice!
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

Janice made it so simple and easy

Reviewed By Kathy - Punta Cana | Traveled to
Janice was so responsive to what my husband and I were looking for in a vacation. It had been quite a few years and she was "all in" to make this vacation memorable and it was. She provided choices for me to review along with options so we could make the best decision. She took care of the details including the fact that it was a vacation to celebrate my husbands birthday. An incredibly delicious chocolate cake was provided and he was so surprised. It just went perfectly. I would and plan to have Janice involved in my future vacation planning. Cant' thank you enough!!
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

She coordinated a family reunion cruise for us!

Reviewed By Deb - St Petersburg, Florida | Traveled to
Janice was awesome in helping us plan a New Year's getaway for the family. It started out as a cruise for my husband and I, but when we told family members on Thanksgiving, everyone got excited about joining us. Jan very quickly set up a family cruise page where everyone could see the options and book directly with her - she took care of payments, passports and cabin locations with each individual family. Everything was done with great efficiency and it was all pulled together in a couple of weeks, which was a HUGE relief to me, as I didn't want to have to coordinate everything, especially on such short notice! She made recommendations for cabin location for each couple based on their individual needs (for example, my daughter gets motion sickness easily, so Jan recommended she and her husband have a cabin in mid-ship, which was perfect for them!; my husband and I got a large ocean view picture window, etc). Jan also gave us some great suggestions on shore excursions and a link to a private company if we didn't want to use Carnival's shore excursions (they always have such big groups!) Most of the family split up for the excursions and then we shared stories at dinner. It was the perfect way to start off the New Year; a fun and relaxing cruise reunion without all the work that most reunions create! A BIG THANKS to Janice for all her effort in helping us have such a great trip!
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

She takes the guesswork out of cruise planning

Reviewed By Cruise Guru - Seattle | Traveled to
Janice is such a professional. She knows her industry, is incredibly reliable and responsive, and is just as nice and personable as she is professional. Never hesitate to work with Janice - she's wonderful.
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

Mediterranean Cruise Made Easy

Reviewed By KCK - Philadelphia, PA | Traveled to
Janice did an amazing job finding the perfect cruise with the ports we wanted for our honeymoon. She listened to all our requests and her recommendations were exactly what we were looking for. The cruise was great and the room she booked for us had an amazing view of every sunrise and sunset. Janice though really came through for us on the last day of our cruise. Due to a storm we were unable to dock and had to spend an extra unexpected day at sea. This meant that we missing our flights home. The first thing we did was contact Janice and she quickly booked a new hotel and flight out of Barcelona for us. Without Janice we would have spend our last day panicking. She truly went above and beyond and we look forward to working with her in the future.
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

First cruise, and Jan was so patient and helpful!

Reviewed By Anne S. - Cranston, RI | Traveled to
We had a great time and all the pre-planning was worth the effort. The tours were excellent, and we were very pleased with the choices. Glacier Bay was totally impressive and we felt like we were on a movie set--very surreal. The ship totally met our expectations, and we felt very comfortable as we were able to find our way only after a few days. The room was in a great location; very comfy. Once again, thank you for all your effort, time and patience."
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

We are anti-travel agent and we still work with Janice and will always do!

Reviewed By wingy - Chicago, IL | Traveled to
Janice is the best travel professional. Period. In this online mobile connected age you do not really need a travel agent, or at least we thought so... When it comes to cruising things are a little bit different, as with the pax volumes cruise lines do not really talk to you or do any hand holding. Well, Janice will do both, and will get you the best deal, will monitor the price and will re-book you if it goes down, she is also an expert when it comes to finding activities and tours ashore, and every time we get to our cabin, there is always little something from her, to make the start of our voyage even more special. We cruise twice a year on average and book all our cruises through Janice. Definitely happy customers here!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

First Trip to NYC was A+

Reviewed By Rob - Scituate, RI | Traveled to
Janice was great, and so was our trip! We'd been living in RI for 19 years and never "visited" New York (I know, right?), and it could not have been better. Tickets were great, and Janice's suggestion to take the Circle Line cruise around Manhattan Island was perfect. We did a lot of walking, which I wanted, but found cab or subway when we wanted to. The number of "big things"each day wasn't overdone, leaving us time to wander some of the neighborhoods and eat a little here, a little there. And GREAT job arranging for perfect weather, too!!!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

First-time Fun and Magical Disney Trip!!!

Reviewed By JH - Cranston, RI | Traveled to
My sister and I just came back from Disney World few days ago and I usually do not leave reviews but I felt that this is a must! Because it was my first trip to WDW, I was clueless on where to start, but Janice made it super easy to plan the trip and book the flight. She took care of it all, gave us good traveling tips, and we ended up having such wonderful time in Orlando, stress-free! Never had I ever had a vacation that went this smoothly. She is very reliable, friendly, professional and fast in response. I came across flight scheduling issues due to it overlapping with my sister's last college class before spring break and she was swift in changing flight times fast and without a problem. Highly recommended!! I will definitely look forward to her help on my cruise trip with my boyfriend in the near future!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Viking Christmas Markets River Cruise

Reviewed By Ray Coley - Washington/Baltimore | Traveled to
Jan took care of all the details, including correcting a mistake the cruise line made in booking my air travel. She researched the trip, answered all of our questions, and gave us additional information, which made the trip one of the most enjoyable we have ever had. Jan gets my highest rating!!!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Stress Free Planning

Reviewed By MB - Cranston, RI | Traveled to
We have taken several cruises which Jan expertly handled. Each booking was effortless on our part. All we had to tell her was when and which cruiseline we wanted to explore. Jan handled the rest, even getting us upgrades that didn't know were available. We have never had a problem, snage or hiccup and we usually travel during Christmas and February school vacation weeks. The craziest times of the year. We are planning to contact her soon to book our next cruise - my daughter's gradution gift in June of 2016. I highly recommend her to anyone considering booking a vacation.
I would recommend this agent to my family and friends
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0 of 6 people found this review helpful

Whole Process was SUPER easy........

Reviewed By Jeannie - New Hartford, CT | Traveled to
Janice was super easy to work with as she planned the best way for my family of 5 to go to my brothers destination wedding in Dominican. SUPER SIMPLE & EASY. We made the plans approx 5 months prior to destination whereas a minimal deposit was requested for our trip. We were then updated on our trip as the date approached. And final payment was made. We had never traveled to Dominican before and she gave us the heads up about traveling to this country, so we were well prepared. Our (2) Rooms were joined together just like requested with an additional bed. And we were also greeted with a Huge Birthday Banner to celebrate my sons 18 Th Birthday too. We definitely would recommend. 2 Thumbs Up :)
I would recommend this agent to my family and friends
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0 of 6 people found this review helpful

She planned an amazing Alaska cruise!

Reviewed By Sally D - East Greenwich, RI | Traveled to
Thank you so much for making our trip so amazing, we would have gone mad if you hadn't upgraded us, no kidding! I managed to eat a great deal plus take all the tours, and it was great fun. Met alot of very nice people and would do it again in a NY minute! Nan and I ate and laughed our way through Alaska! Thank you so very much for all your hard work, it went very smoothly for us...and especially thank you for the gift of dinner at Sabatini's ..."
I would recommend this agent to my family and friends
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