Pam Hunley

Gilbert, Arizona Travel Agent

An independent agent with Dugan's Travels in Los Alamos, NM, a Travel Leaders Network affiliate agency

Cruise and All Inclusive Resort Specialist

Secrets Maroma Beach
Secrets Maroma Beach

I have been in the travel industry for 7 years and have been on 23 cruises.  I care about my clients and want to make sure that every vacation is the best that it can be. 

My favorite part about being a travel professional is helping make my clients' dreams come true and hearing about all of the fun experiences that they had once they return from their vacation. Vacations are where we reconnect with loved ones and ourselves as well as making new friends.

I am certified as an Elite Cruise Counsellor through CLIA and I'm constantly taking new classes offered by the cruise lines so that I am knowledgable about all the changes to the ships and the industry.

Two and a half years ago I discovered Palace Resorts and fell in love with them.  I am a Palace Pro Specialist and have been to all 7 of their resorts in Mexico and their resort in Jamaica. 

I'm a Sandals Certified Specialist and have been to their resorts in the Bahamas, Antigua, Barbados and Jamaica as well as Beaches Resort in Turks and Caicos.

I am also an AMResorts Master Agent so I can assist you with all of their brands - Secrets, Dreams, Zoetry, NOW, Breathless and Sunscape. 

I love working with people who are new to the cruise industry and well as "seasoned" cruisers.  I also love to work with groups of friends and family that are traveling together.

 

 

My Reviews

0 of 1 people found this review helpful

She is prompt in providing information & answers!

Reviewed By Trish & Ron - Gilbert, AZ | Traveled to
Pam was very easy to work with and answered all our questions. She reminded us when to meet certain deadlines for the cruise and booked a room that was perfect for our family (away from all the noise). The gifts she sent were very helpful as well.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Pam made sure we had the best rate!

Reviewed By Christy - Gilbert, AZ | Traveled to
Pam checked our cruise line often to make sure rates didn't change. When they did we received an onboard credit. This was my 5th cruise but first one thru Pam and we've never had an agent so on top of checking like she did for us. She sent us thoughtful gifts and reminded us when anything was due. We had a wonderful time and are already on looking at booking our next cruise thru Pam.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

She made the planning process easy!

Reviewed By Kaitlin - Chandler, AZ | Traveled to
Pam was very knowledgeable and helpful when planning my honeymoon. She gave us a lot of information we didn't know and informed us when any changes were made. She was very quick to respond when we had any questions. She was an awesome travel agent!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

A beautiful experience

Reviewed By Randy - Gilbert AZ | Traveled to
This is my second cruise using Pam and again she did a great job. She made our vacation so enjoyable. Every detail was taken care of which eliminated any stress. I would never consider taking a cruise without the assistance of Pam
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

She was so organized and planned out every detail so that all we had to do was enjoy our trip!

Reviewed By Meghan - Gilbert, AZ | Traveled to
Pam figured out every last detail for my family and I. She went above and beyond to make sure all of our accommodations were in check. She included us in every step of the planning but made us feel at ease when it came down to organizing it all. She is very knowledgable about the cruise ships and what each one has to offer versus another. This was a hassle-free, stress-free vacation because of Pam!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

She Connected Us!

Reviewed By Colleen & Eddie - Gilbert, AZ | Traveled to
Pam helped us plan our latest vacation to Playa del Carmen, Mexico. Although we stayed at a resort that she was not yet familiar with, she helped us and went above and beyond and contacted the hotel on our behalf before our arrival and got us VIP standing so that we could be next door to our best friends traveling with us. The hotel staff told us that the call is what got us the great location. Thanks Pam!!!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Many outstanding trips

Reviewed By Jim & Peg - Lompoc, Ca | Traveled to
Pam has been our travel consultant now for several years. We first used her services after a friend recommended her. After that first trip, we have never used another travel consultant. Pam is knowledgeable about all aspects of cruise travel, she returns our calls and emails as promptly as is possible. She gives great advise, checks to make sure we are doing what we need to do to be as prepared as possible and she even checks for price changes as they come up (sometimes saving us large amounts of money). Pam has made our travel experiences simple and fun. We can't imagine why we wouldn't use her services.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Another Great Trip

Reviewed By cloud9crysti - Queen Creek, AZ | Traveled to
We have used Pam to help us plan several of our company incentive trips. She always helps us review multiple destinations that are within our budget and presents us with several options. She is available for questions and researches the answers quickly. She is flexible to work with our company needs and makes suggestions that have been a huge success. Thanks Pam, for another successful and memorable trip.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Off to Hawaii

Reviewed By Fuge - Virginia Beach | Traveled to
Ms. Pam set up our second trip with the touch of a true professional. This trip was twice as long and double the distance of travel between embarkation and return but was executed with the ease and comfort of a weekend trip to see the grandkids 4 hours down the road. A coast to coast plane trip, overnight stay in Los Angeles, 15 day cruise with a coast to coast flight home all done with no complications, hassles or missed connection. Ms. Pam was available for last minute questions and recommendations and applied her ample knowledge to ensure a wonderful trip was had. Thanks again Pam for a wonderful trip and we are looking forward to our next.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Easy and accomodating

Reviewed By Rick & Becky - Gilbert, AZ | Traveled to
We met Pam through our neighborhood business group a couple years ago and had were impressed with her knowledge and integrity. When we were invited on a Disney cruise with some family we thought let's take the hassle out of figuring this out and we gave Pam a call. She was quick to research our request and suggest a cabin option that would be best for us and our 6 year old son based on our budget. She handled all the arrangements and even took care of making monthly payments on our cruise. She alerted us when it was time to consider travel insurance as well as when to register online for everything on the ship. Whenever we had a question about this or that she was on it and if she didn't know the answer she got back to us right away. She checked on us right before the cruise as well as sent out a little note afterwards to see how things went. We could have booked on the internet but after the experience of working with Pam, WHY??? She made it too easy and we will definitely check with Pam for our next Caribbean vacation or cruise.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Above and Beyond

Reviewed By Judy - Colorado | Traveled to
If you want someone who will go above and beyond to help you sail through the "red tape" it would be Pam. She helped us plan a 30th anniversary cruise to New Zealand and Australia as well as handling all of the airline reservations. I can tell you if I had to do it myself we never would have gone. Pam is very good at finding discounts and ways of saving that we would not have thought about. When we were ready to travel we had all our documents in advance. The cruise was fantastic and we had a wonderful time. Thank you Pam.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Pam helped us plan 2 awesome vacations!

Reviewed By Mary - Chandler, AZ | Traveled to
We have asked Pam to help us plan 2 Cruise vacations. She was so quick to respond and provided thoughtful advice. Pam's knowledge of different cruise lines and options was helpful when trying to select the perfect blend of indulgence within our budget. Asan added surprise we received goodie bags just prior to each vacation from Pam. I would highly recommend using her services!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

First Cruise

Reviewed By fuge - Virginia Beach | Traveled to
Ms. Pam is a complete professional, consummate expert in booking travel and a sincere pleasure to work with. This being our first cruise, my wife and I had no idea what was required to book the travel assignments. Ms. Pam took extra time with us to ensure we had not only all our passport documentation in order but all the associated tickets and bag tags before we departed. With all this done ahead of time the only thing required of us was to have a good time and we did! She truly takes her responsibility seriously and was willing to answer the numerous questions these two rookie travelers had. We are currently booking our second trip with Ms. Pam and look forward to many more in the near future.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Helped us execute a great group incentive trip for our company!

Reviewed By cloud9crysti - Gilbert, AZ | Traveled to
I contacted Pam to help us coordinate a group incentive trip for our company. After listening to our company's needs, she provided several options that would be exciting, entertaining, luxurious, and within our allotted budget. She assisted us with every question along the way and was always quick to respond. She also gifted every traveler with a goody bag! (what a nice touch) We have already started working with Pam on our next group trip.
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

The best trip of our lives was a cruise

Reviewed By Tammy - Queen creek, Arizona | Traveled to Jamaica ~ Caribbean
Pam is a wonderful travel agent. She answers emails in a timely manner and knows her job.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Always the Best Service!!

Reviewed By Crysti - Gilbert, AZ | Traveled to Mexico
Pam always goes the extra mile to help and assist her clients. She makes herself available and doesn't seem to get tired of my countless questions. We will always use Pam for our company travel needs!
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Cruising at its best

Reviewed By Ivy - Middletown, CT | Traveled to Bahamas ~ Caribbean
Pam was excellent, thoughtful and very quick to reply to any questions. I am looking forward to booking my next trip with her.
I would recommend this agent to my family and friends
Pam Hunley responded:
Thanks Ivy, I look forward to working with you again too!
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0 of 4 people found this review helpful

Anniversary Trip to Paradise

Reviewed By Phil and Hailey - Gilbert, AZ | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Me and my wife recently returned from our 1st year anniversary trip to the D.R. We were so impressed with our experience in planning our honeymoon with Pam that we decided to use her series again. She is truly amazing at making sure that all question marks are checked and that travel anxiety is at a minimum. Working with Pam is always a great experience and makes me and my wife life so much easier when planning our trips.
I would recommend this agent to my family and friends
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