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Faye Paulsen

Pierre, South Dakota Travel Agent
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Faye Paulsen

Faye Paulsen

Pierre, South Dakota Travel Agent
A Full-Service Travel Leaders Associate Agency
77 Reviews | 100% Recommended
If you see the text box to the right do not fill it in
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All-inclusive, Sun & Fun Vacations, and More!

I became a travel agent 37 years ago because I wanted to help you all travel the world. Not many people can say that their job is to plan a trip to Hawaii, a first plane ride or cruise; but I get to do this everyday! I have travelled to many destinations -- to Ireland, Mexico, Jamaica, Universal Park Florida, the Dominican Republic, Italy, New York City. Next up--and most recently a Caribbean Cruise! I enjoy sharing my travel experiences with you. I want to make your vacation as memorable as it can be.

My Travel Specialties

Trusted Travel Advisor and Vacation Specialist!

The beauty of Mexico!
As the manager of our Travel Leaders office, my commitment to you goes beyond just your typical customer service! I am committed to providing each and every one of our clients with a quality vacation and other travel related-products and services at affordable prices ... Read more from my Trusted Travel Advisor and Vacation Specialist! bio.

Hawaii is calling!

Picture yourself on the beach, palm trees above!
Hawaii has different islands to be experienced and, best of all, you’re still in the U.S.; so there’s no worrying about a different language or needing foreign money or a passport. There are fantastic beaches on each island (Oahu, Kauai, Maui, ... Read more from my Hawaii is calling! bio.

Make memories in Mexico!

Awesome beach at Playacar Palace, Mexico
Planning a friends and family getaway to Mexico? There are many places in Mexico to visit, but one of my favorite places is Cancun and the Riviera Maya. On my second trip to Cancun, I rented a condo with my family ... Read more from my Make memories in Mexico! bio.

Fun and Sun, in the Caribbean!!

Don't forget your sunscreen and flip flops!
Looking for a relaxing week in the sun with your family? Or a fun trip with your girlfriends? Planning a destination wedding/honeymoon? What a wonderful way to begin your new life as a married couple, enjoying everything that the Caribbean has ... Read more from my Fun and Sun, in the Caribbean!! bio.

Wilderness and Beauty--all in Alaska

Majestic Glaciers of Alaska
Why head north to Alaska? For the beautiful scenery, the untamed wilderness, and history of our 49th state.  There is so much to see, and so many different ways to see it all. If you only have a short time to travel, a 7 ... Read more from my Wilderness and Beauty--all in Alaska bio.

CERTIFICATES & AWARDS

Certified Sandals Specialist
AMResorts Master Agent
College of Disney Knowledge Graduate
Marriott Excellence
Palace Resorts Pro Agent and Wedding Specialist

My Travel Stories

If you can't make up your mind, try them all!
Cruising Fun!
View from the relaxing Iberostar Grand spa!
Iberostar at Dominican Republic 2017
A little fun with our trade show vendors!
Universal Orlando Resorts & Parks TLN 2017

Come Sail Away!

Recently, I cruised for the first time in over 10 years. I had forgotten how much fun a cruise vacation can be! From the moment you step aboard, you will find and enjoy non-stop activities, delicious food and drinks in the dining room, poolside cafe and bars, and buffet restaurants. And nightly entertainment ... Read more from my Come Sail Away! story.

Girls Trip To New York City!

Girls trips are all over the news and I must say that I had a great time, when I travelled to NYC for a few fun-filled days of fast-paced touring, trying to see everything the city has to offer! Staying at a hotel with a good location is key, and our choice ... Read more from my Girls Trip To New York City! story.

2018 Travel Leaders Network in Las Vegas

I just returned from the EDGE TLN Conference at Caesars Palace Las Vegas! I was able to listen to many speakers in the travel industry, learn more about our preferred travel partners, and network with over 2100 Travel Leaders agents from across the country.  The experience will help me match my clients with ... Read more from my 2018 Travel Leaders Network in Las Vegas story.

My Reviews

Rating: 5 77 Reviews | 100% Recommended

Fun trip with family and friends.

Reviewed By LR - Pierre, SD | Traveled to New York (La Guardia) ~ New York ~ USA
Faye Paulsen is a great asset when planning a trip. Whether a professional or personal travel experience, Faye always delivers.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I try to do my best for all of my customers, so that they can have the best travel experience possible!
30 of 51 people found this review helpful
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Simply Beautiful with awesome weather

Reviewed By Deb - Onida, SD | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Faye always takes the time to research several options for us until we find the one that works the best for us. She has also been available by email when we are at our destination to help with any problems that may arise. Recently the hotel gave us a free "upgrade", which we did not like. When we asked for our original rooms they said they were overbooked. Within hours Faye had us the rooms we booked!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you for taking the time to offer your review. I do enjoy helping my clients have the best vacation experience possible!
51 of 94 people found this review helpful
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Best family vacation ever!

Reviewed By DK - Highmore, South Dakota | Traveled to Hawaii ~ USA
Faye did a awesome job of all of our travel plans. She was great to work with and very helpful. I will defiantly use her for our next family vacation and recommend her to others wanting to travel.
I would recommend this agent to my family and friends
Faye Paulsen responded:
A referral is the best compliment! Thank you so much!
16 of 25 people found this review helpful
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The best relaxing vacation ever

Reviewed By DMJ - Pierre, SD | Traveled to Bahamas ~ Caribbean
Yes, our trip planning with Faye was a blast. Every detail was handled great! Looking forward to our next trip... Maybe St. Croix!
I would recommend this agent to my family and friends
Faye Paulsen responded:
St. Croix would be AWESOME!! Might have to tag along this time!
43 of 81 people found this review helpful
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Sailing the beautiful Danube

Reviewed By team Dakota - Pierre, South Dakota | Traveled to Danube ~ On the River ~ At Sea
We visited with Faye and told her we were interested in doing a river cruise. She provided us with information and invited us to attend a presentation given by Viking. From there she helped get us set up with the tour and worked with Viking to arrange the flights that best fit our schedule. It was easy to e-mail her with any questions we had. She responded immediately and provided further information, as needed. We had one glitch in our flight plans which occurred shortly before we were scheduled to depart. She immediately made the necessary contacts and resolved the issue. She did the heavy lifting and we didn't have to worry about anything. She was great!
I would recommend this agent to my family and friends
Faye Paulsen responded:
As a travel advisor, the absolute best part of what I do, is hearing from my customers, who have enjoyed their vacation and the experience of booking travel with Travel Leaders!
2 of 2 people found this review helpful
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Best family trip ever!!

Reviewed By Grismer Family - Aberdeen, SD | Traveled to Europe
Faye has been so helpful and we absolutely loved her hotel and transport recommendations! It was nice to know we were taken care of completely!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Always excited to hear back from my customers! Being able to go the extra mile to provide a great vacation experience is one of the reasons I love what I do!
9 of 16 people found this review helpful
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March getaway

Reviewed By Rosebud - Pierre SD | Traveled to Mexico ~ Mexico
Very professional-she knows her job well; you feel confident things will work
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you very much! I look forward to helping with your future travel plans!
44 of 86 people found this review helpful
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great trip very happy

Reviewed By bob - hermosa sd | Traveled to Alaska ~ USA
it was a great trip and very well planed she had everything in order no problems
I would recommend this agent to my family and friends
Faye Paulsen responded:
I look forward to helping you plan your next adventure!
1 of 1 people found this review helpful
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Unforgettable Experience!

Reviewed By Rachel - Pierre, SD | Traveled to Alaska ~ USA
Faye knows what she is doing when it comes to booking vacations! She took care of all of our travel arrangements in a very timely manner and also checked back with us on multiple occasions to makes sure all documentation was completed and all transportation was arranged. This definitely put our mind at ease while on the trip. As rookie travelers, she made sure we had instructions, itineraries, schedules, and addresses for any place that we booked along our trip. If you want a stress free, relaxing vacation with unforgettable memories, book with Faye!
I would recommend this agent to my family and friends
Faye Paulsen responded:
A stress free vacation! Isn't that what we all want when we are traveling? Anything that i can do to make it happen, I will do my best
1 of 1 people found this review helpful
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Fabulous Vacation

Reviewed By Halli - Pierre, SD | Traveled to Nassau ~ Bahamas ~ Caribbean
Faye always does a fabulous job planning our vacations! We would highly recommend her to anyone!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! And I look forward to helping you plan your next fun getaway!
19 of 37 people found this review helpful
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Great trip!

Reviewed By Julie - Pierre, SD | Traveled to Europe
Faye is great! She follows through and makes sure all items are in order before departure. Makes for a great trip!
I would recommend this agent to my family and friends
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Dream vacation to NY and NE/Canada Cruise

Reviewed By Susie O - Pierre, SD | Traveled to New York City ~ New York ~ USA
We love working with Faye for our trips! She is very thorough and follows up on all of our questions and needs!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I look forward to helping you and your friends plan your next exciting vacation!
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Great trip !

Reviewed By FB - Pierre,South Dakota | Traveled to Boston ~ Massachusetts ~ USA
She did a wonderful job of making all the arrangements !
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I look forward to helping you plan your next vacation!
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Fall foliage tour was great!

Reviewed By Ceezee - Fort Pierre, SD57532 | Traveled to Boston ~ Massachusetts ~ USA
Faye is always knowledgeable and helpful with any and all travel assistance I need.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you--- I appreciate having the opportunity to work with you, and to help you create wonderful memories! Traveling is such a fun adventure!
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Fantastic getaway!

Reviewed By Lori and Bob Sutton - Sioux Falls, SD | Traveled to Quebec City ~ Quebec ~ Canada
Faye is kind, courteous, and extremely helpful.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you!
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Off the Beaten Path in Alaska

Reviewed By South Dakota Travelers - Pierre, SD | Traveled to Alaska ~ USA
Faye is friendly, efficient, and helpful. She listens to what we want and follows through with calls and e-mail. We know we have a professional to call in case we need some help in planning a trip or dealing with changes in flights.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Absolutely--I am going to be available to you before, during and after your vacation! Thank you!
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Never again on this cruise line

Reviewed By Lousy trip - Mesa az | Traveled to Nassau ~ Bahamas ~ Caribbean
Excellent
I would recommend this agent to my family and friends
Faye Paulsen responded:
I am sorry to hear that you didn't enjoy your cruise vacation. I do hope you had some good times with family! At Travel Leaders, we try to recommend to our clients a vacation they will be happy with. Our relationships with several cruise lines and tour companies affords us the opportunity to provide our clients with the best vacations possible.
2 of 4 people found this review helpful
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The perfect marrymoon

Reviewed By The newlyweds - Fort Pierre, SD | Traveled to Costa Rica ~ Central America
Faye helped us pick the perfect location for our elopement/ honeymoon. She fielded dozens of questions from family and friends traveling from multiple states and countries with professionalism and sound advice. Definitely recommend her!
I would recommend this agent to my family and friends
Faye Paulsen responded:
I always enjoy working with friends and family for destination weddings! Everyone is always so excited to travel! Thank you for allowing me to be a small part of your wedding/honeymoon plans!
2 of 4 people found this review helpful
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So fun and relaxing!

Reviewed By Wanda - Pierre, South Dakota | Traveled to Dominican Republic ~ Caribbean
Faye was absolutely wonderful from start to finish. She gave us several destination options, priced out, with all of the detail we needed in order to make our decision. Once we had booked, she came back to us with potential tour options that we might be interested in adding on. She was very responsive and got back to us quickly when we had questions. This vacation was a 10-year anniversary celebration, and we couldn't be happier with how everything turned out. I will work with Faye again, no question!
I would recommend this agent to my family and friends
Faye Paulsen responded:
One of the perks of what I do--helping customers with celebrations, birthdays, etc. Let's hope you don't have to wait another 10 years to get away together!
12 of 24 people found this review helpful
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Reliable

Reviewed By KWC - Pierre, SD | Traveled to Las Vegas ~ Nevada ~ USA
Extremely reliable. Willing to put in the time to help you have the best vacation or trip.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I look forward to working with you again soon!
1 of 3 people found this review helpful
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Maui during a blizzard

Reviewed By Bill VC - Pierre, SD | Traveled to Maui Island ~ Hawaii ~ USA
Over and above the call of duty several times.
I would recommend this agent to my family and friends
Faye Paulsen responded:
I was just so happy to do what i could do, to get you back on track with your family vacation plans!
2 of 5 people found this review helpful
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St Pete Beach Trip

Reviewed By TLM - Murdo, SD | Traveled to Florida ~ USA
Faye was extremely helpful in every aspect of our trip! One of our best family vacations with no hassle!
I would recommend this agent to my family and friends
Faye Paulsen responded:
I am always happy to help my customers with their vacation plans. Sometimes things can go wrong and when it does, I hope that I can be of help when needed!
2 of 5 people found this review helpful
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Very enjoyable trip.

Reviewed By Rich - Pierre SD | Traveled to Cancun ~ Quintana Roo ~ Mexico
Very helpful and accommodating. Helped coordinate travel for 5 couples.
I would recommend this agent to my family and friends
Faye Paulsen responded:
I just think it is great, when friends and family can travel together! Happy to hear you enjoyed your vacation!
2 of 5 people found this review helpful
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We had a very enjoyable and educational cruise.

Reviewed By Vetter - Onida, SD | Traveled to Panama Canal ~ Panama ~ Central America
Faye did an excellent job in getting our cruise all planned out for us. She checked on all the details and made sure that all the bases were covered.
I would recommend this agent to my family and friends
Faye Paulsen responded:
So happy to hear that you enjoyed your cruise vacation! Let me know when you are ready to cruise again!
2 of 5 people found this review helpful
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Great trip

Reviewed By Okie - Tulsa, OK | Traveled to Costa Rica ~ Central America
Very helpful. All planning was for the most part done except when we wanted to leave and return. She did a lot of checking to get us the best connections.
I would recommend this agent to my family and friends
Faye Paulsen responded:
My advice--always stay as long as possible! Vacation more!
3 of 7 people found this review helpful
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Amazing trip - we want to go back!

Reviewed By The Smiths - Rapid City SD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
We had a great experience working with Faye. She was super helpful, got back to us very quickly on any questions. Was very willing to research different packages and prices for us. After booking, she checked in with us periodically, giving reminders of different things. Sent out information we needed in a timely manner. Everything went very smoothly for us!
I would recommend this agent to my family and friends
Faye Paulsen responded:
This is why I love my job as a travel agent! If there is anything that i can do to give my clients a great vacation experience, I want to be there for them every step of the way!
3 of 7 people found this review helpful
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Incredible trip

Reviewed By Jen Thompson - Pierre, SD | Traveled to Scotland ~ Europe
She was fantastic to work with really made sure all of our needs were met best as she could
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I try to do my best for all of my customers!
6 of 13 people found this review helpful
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We are glad Faye is our agent

Reviewed By Retired Wanderers - Pierre, SD | Traveled to Panama Canal ~ Panama ~ Central America
Faye is very helpful and knows her business well. We have booked several cruises and land tours with her, and she was thorough with all the details. We would say she is very detail oriented. After our trips she wants to know about our experience and if we have any concerns. Faye is "top shelf" at her job!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thanks for the kind words of appreciation! Some times my clients make it easy for me and I am just along for the ride. Thanks for always making me a part of your travel plans!
43 of 87 people found this review helpful
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South America

Reviewed By Carol Pickering - Pierre, SD | Traveled to South America
Faye is an excellent agent. She works to find the best desls, keeps us up to date. She worked a very long time making our trip the best possible. I would recommend her to anyone who wants to travel
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you!! I am looking forward to helping you plan many more exciting vacations. I love assisting our clients who embrace the opportunity to travel and the wonderful experiences of a grand vacation!
1 of 4 people found this review helpful
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Best Girls Trip Ever!

Reviewed By Girls Trip - Pierre, SD | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Faye did a fabulous job getting our girls trip of 8 women coming from different locations set up and confirmed. She kept on top of every detail even as she was leaving for an out of town trip. She made getting this girls trip put together so easy. I would not go through any other travel agent nor book any future trips any other way.
I would recommend this agent to my family and friends
Faye Paulsen responded:
I look forward to helping all of you plan your next fun getaway! I really enjoyed working with everyone. It is my job to make your vacation as stress free as possible! Thank you!
2 of 6 people found this review helpful
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Another wonderful Trip

Reviewed By mark - Pierre, SD | Traveled to Orlando ~ Florida ~ USA
Faye has handled many of our vacation trips and has always provided great service and always has some personal insight on a destination that has helped in every case.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you--I look forward to helping plan your next fun vacation! With 37 years with the travel agency, I hope that I can offer helpful advice to all of our customers!
2 of 6 people found this review helpful
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Great trip - Excellent Service

Reviewed By DanL - Pierre SD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very personal and professional. Faye went above and beyond to make our 20th wedding anniversary trip a memorable one!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thanks for your kind words! Hopefully we won't be waiting another 20 years for your next getaway!
2 of 6 people found this review helpful
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The best trip of our lives

Reviewed By Bice - Pierre,SD | Traveled to Alaska ~ USA
Very easy, so knowledgeable and friendly.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! And I appreciate that you shared your trip comments with me. I love hearing back from my clients, after they have enjoyed a great vacation!
1 of 4 people found this review helpful
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Relaxing and enjoyable trip!

Reviewed By Love Traveling - Pierre SD | Traveled to Montego Bay ~ Jamaica ~ Caribbean
It was great, makes traveling stress free.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Vacations should be stress free, but we know that isn't always the case. I try to be there for my customers, every step of the way--before, during, and after their vacation!
11 of 24 people found this review helpful
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Awesome trip with friends

Reviewed By JEK - Pierre SD | Traveled to Dominican Republic ~ Caribbean
Faye put together a week long package to the Dominican Republic for our group. She coordinated our flights, airport transfer, and an all inclusive resort. The resort she recommended didn't disappoint at all. We had an amazing vacation without any worries. Thank you Faye!
I would recommend this agent to my family and friends
Faye Paulsen responded:
I can't wait to plan your next fun getaway! Thanks, Faye
10 of 22 people found this review helpful
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The cruise of our life!

Reviewed By Tobin - Pierpont, SD | Traveled to Panama Canal ~ Panama ~ Central America
Faye is a great person to work with. Faye had never met us before we walked into her office. We went into her office on very short notice because a trip we had personally planned fell through and we wanted to travel. The Panama Canal had been in the back of our mind. Faye gave us 2 options. She listened to what we wanted. She looked over the trip we chose and gave us tips. Luggage tags came in the mail a week before we left with more information. Faye checked in on us before we left and when we came home. I'm sure if we had needed her in the middle of our trip for any reason she would have been there to help us. But because it was a well planned trip, everything went very smoothly!
I would recommend this agent to my family and friends
Faye Paulsen responded:
I am very thankful that you came to see me, and that I was able to be a part of your fabulous cruise vacation! I look forward to having an opportunity to help you with your next vacation!
14 of 30 people found this review helpful
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Great fun in sun trip!!!!

Reviewed By Love vacations! - Pierre, SD | Traveled to Jamaica ~ Caribbean
Faye was great to work with on each stage of planning our trip. She gave us various quotes for different resorts and different times. She was always patient with my various requests for additional resorts or date information. This is the 3rd time Faye has assisted us with scheduling a trip and we will continue to use her in the future. Thanks Faye!!!!!!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you for booking your 'fun in the sun vacation to Jamaica' I look forward to helping you with your trip #4 !!
12 of 26 people found this review helpful
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Faye will get you that perfect trip!

Reviewed By Kooch - Winner SD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Love working with Faye, she’s very thorough, and gets you that perfect trip that you are looking for. She’ll arrange everything making it a stress free trip!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Stress free=successful vacation!
1 of 5 people found this review helpful
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Jamaica Sunshine :)

Reviewed By SD traveler - Pierre, SD | Traveled to Jamaica ~ Caribbean
Faye is always great to work with! She's always patient with the various requests for pricing, dates and locations and is always there to provide any further help for trip planning. Thanks Faye for all of your assistance over the years!
I would recommend this agent to my family and friends
Faye Paulsen responded:
I enjoy helping our customers get away from the snow and cold of our South Dakota winters! Even a few days away, enjoying the sun and fun, can help reset our attitude!
1 of 5 people found this review helpful
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Honestly, it was the honeymoon we never had!

Reviewed By Razor - Pierre, SD | Traveled to Clearwater Beach ~ Florida ~ USA
We gave Faye an idea of where we wanted to vacation and she was very prompt in sending a variety of package deals and hotel/resort choices. When we had additional questions her responses were also prompt and she answered our questions thoroughly. She was always very pleasant.
I would recommend this agent to my family and friends
Faye Paulsen responded:
What can I say, I love what I do! I wish everyone could go on a dream vacation, honeymoon, or cross an item off their bucket list!
1 of 5 people found this review helpful
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The Agent Has Class

Reviewed By Jeno - Pierre,SD | Traveled to Buenos Aires ~ Argentina ~ South America
Faye is just a joy to work with. She goes above and beyond to provide you with the best experience possible.
I would recommend this agent to my family and friends
Faye Paulsen responded:
I enjoy working closely with my clients to ensure the best possible outcome--a great vacation experience!
1 of 5 people found this review helpful
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Best trip with awesome friends!!

Reviewed By Steph - Custer, SD | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Faye put the vacation details together very well with no problems. Awesome experience!!
I would recommend this agent to my family and friends
Faye Paulsen responded:
That's what I like to hear--no problems on vacation! Especially during the winter in South Dakota. I look forward to helping you plan your next getaway!
1 of 5 people found this review helpful
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Great trip, very relaxing with friends and family.

Reviewed By hawk - Marshalltown, Iowa | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Very accommodating, went the extra mile to find a flight for us.
I would recommend this agent to my family and friends
Faye Paulsen responded:
A few days in the sun, is just what we all need! It has been a long winter in South Dakota!
1 of 5 people found this review helpful
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Christmas in Hawaii

Reviewed By Beach Bums - Pierre, SD | Traveled to Hawaii Island ~ Hawaii ~ USA
Faye was very helpful in planning our family trip to the Big Island of Hawaii and also in changing some flights when our granddaughter was ill. She has helped us complete the forms required by the airlines for that change. We were pleased with the condos she booked for us with a management company she has worked with before. It is always fun to go to the office because Faye is so cheerful!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you for your kind words! I always enjoy helping you and your family with your vacation plans. So happy that you have made traveling with your family and friends, and traveling and seeing the world a priority in your retirement!
1 of 5 people found this review helpful
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Much need break from the South Dakota winter!

Reviewed By Jill - Pierre, SD | Traveled to Nayarit ~ Mexico
Faye was always very helpful and answered our questions in a timely manner. I would definitely recommend her to future travelers.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! We do appreciate referrals from our happy customers!
9 of 21 people found this review helpful
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Hands Down...Best Vacation!

Reviewed By Bradee P. - Pukwana, SD | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
Faye was so wonderful to work with. She was extremely knowledgeable and helpful in booking our vacation. We booked our trip with multiple couples and despite the millions of questions we threw at her, she answered every single one in a timely matter. I would highly recommend Faye for your travel needs!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you for giving me the opportunity to plan your vacation! I look forward to seeing where your next adventure takes you!
13 of 29 people found this review helpful
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Playa Mujeres/Cancun 2016

Reviewed By Amy P-W - Coloraod Springs, CO | Traveled to Playa Mujeres ~ Quintana Roo ~ Mexico
Working with Faye was a wonderful experience. My husband and I made our request of a trip a little more difficult than just booking one resort for my cousin's wedding. Faye was patient and willing to help with anything we needed.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Amy, Thank you for the kind review. And I look forward to helping you plan your return to the resort of your dreams :)
38 of 79 people found this review helpful
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Wedding-Vacation felicitous!

Reviewed By PuRe - Zurich, Switzerland | Traveled to Costa Rica ~ Central America
Professional, reliable and very friendly service.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I hope that I can help plan your next fun getaway!
1 of 6 people found this review helpful
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a fun trip

Reviewed By Sue - Mound City, SD | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
Faye was great to work with. We have used her for at least 3 years now. This year we had to do some changing of the trip and she worked hard to help us out. Always a pleasure working with her!
I would recommend this agent to my family and friends
Faye Paulsen responded:
! I was so glad that it worked out for you to go on a nice beach vacation, even with the last minute changes. A memorable trip and great stories to tell! That is what it is all about!
7 of 18 people found this review helpful
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A Great Trip!

Reviewed By Jen - Schaumburg, IL | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Faye was very efficient, definitely provided a lot of options and made sure to communicate all details of the trip. I booked this trip basically all through email and she was very responsive to all of my emails. I appreciate all of her help, we had a great time. We look forward to booking more travels with her help.
I would recommend this agent to my family and friends
Faye Paulsen responded:
I look forward to helping you plan you next fun getaway! We can make Cozumel happen for you!!
13 of 30 people found this review helpful
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Every trip!

Reviewed By Linda - Pierre, SD | Traveled to Bahamas ~ Caribbean
Faye is a professional who works really hard for her clients. She listens to what you want to do and puts in time researching different options. Faye takes calls into the evenings and on weekends.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I am always more than happy to assist my clients when I can!
42 of 88 people found this review helpful
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A great time to the Southern Caribbean!

Reviewed By SoDak Globetrotters - Pierre, SD | Traveled to Caribbean
Faye was really good to work with. She was very organized, paid attention to detail, and made sure that our group of 12 on the Crown Princess were well cared for. The summary of our trip and the luggage tags we received were a great touch. Thanks for all your help to make this trip memorable!
I would recommend this agent to my family and friends
Faye Paulsen responded:
I can't wait to hear that you are planning another fun getaway with your friends. What a wonderful way to creat lasting memories!
9 of 23 people found this review helpful
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Awesome trip

Reviewed By Patti and Greg - Pierre | Traveled to New York (La Guardia) ~ New York ~ USA
Faye is very easy to work with and goes the extra mile to make sure we are well taken care of
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! My work is easy, when I have the opportunity to work with such awesome customers!
7 of 19 people found this review helpful
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Great Trip

Reviewed By Dawn - Rutland ND | Traveled to New York (La Guardia) ~ New York ~ USA
Thank you for all your help planning our trip. The emails and mailings were very helpful and everything fell into place perfectly.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Wonderful! Isn't it nice, when everything works like it should. Thank you again, for booking your vacation with Travel Leaders!
8 of 21 people found this review helpful
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Easter Vacation

Reviewed By TKneeguard - Pierre, SD | Traveled to Clearwater Beach ~ Florida ~ USA
Faye is Great!! She is always willing to go the "extra mile" to make our travel arrangements the best possible!!!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you for the kind words. If I can do anything to make a vacation as stress free as possible, I will do it for my customers!
5 of 16 people found this review helpful
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Amazing family vacation!

Reviewed By Christine - Pierre, SD | Traveled to Kona, Hawaii ~ Hawaii ~ USA
Faye is easy to work with, know what she is doing. Very friendly, kind and accommodating. Goes above and beyond to insure the best travel experience. Very, very patient!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! It really makes my day, when I have happy customers, that have enjoyed a great vacation!
9 of 24 people found this review helpful
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Fun in the Sun!

Reviewed By Frozen in Fort Pierre - Fort Pierre, SD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Faye did a great job of helping us choose a warm winter destination. She made sure to find the best location that fit our preferences and within our budget! She also worked with us to find the best flights for the time frame we were looking for. We will definitely have Faye help us book our next vacation!
I would recommend this agent to my family and friends
Faye Paulsen responded:
4 words that I love to hear-- 'book our next vacation' A win-win for everyone! Thanks again for booking your vacation with Travel Leaders!
12 of 30 people found this review helpful
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Nice break from the winter weather!

Reviewed By Judy & Mike - Fort Pierre, SD | Traveled to Hawaii Island ~ Hawaii ~ USA
Faye did a great job in lining up all of our travel plans, hotel and car rental. We both commented a couple of times as we were boarding the next flight that we needed to thank Faye Paulsen for looking after the details that made our trip that much more enjoyable! We especially appreciated that she booked our seats in an area where we just had two seats together rather than one of having to be squeezed into a middle of three seats. Big deal when on a 6 hour flight! :) Thank you Faye for looking after the details for us!! We look forward to booking our next trip with you!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Sometimes it's the little things that matter the most! Thank you for the kind words and I look forward to helping you with your next fun getaway!
12 of 30 people found this review helpful
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Most relaxing trip I've ever taken.

Reviewed By DJ - Pierre SD | Traveled to Bahamas ~ Caribbean
The experience was great, making our trip relaxing and a great vacation.
I would recommend this agent to my family and friends
Faye Paulsen responded:
A vacation success! Thank you for booking your vacation with Travel Leaders!
42 of 90 people found this review helpful
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Jamaica was awesome a second time

Reviewed By DMJ - Pierre, SD | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Faye was a huge help to us when planning our girls trip. All the arrangements were perfect every step of the way. We loved our VIP treatment for customs in Jamaica as it made it easy to land, get to our resort and go swimming in the ocean on the first day. Our resort had everything we were looking for including a nice beach, perfect temps, swimming beach, nice pools, a variety of restaurants and nighttime entertainment to enjoy. We also took two excursions coordinated thru our hotel. They had good drivers, guides and we felt safe leaving the resort in good hands. Our excursions included the pineapple plantation and 7-mile beach and famous Rick's Cafe with the cliff divers in Negril.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you for the awesome vacation review! Customer feedback like this is so important and helpful when considering travel options and making recommendations to my customers! Thank you once again, for putting your trust in me! I love my job!
6 of 19 people found this review helpful
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Perfect resort, amenities and weather!

Reviewed By DMJ - Pierre | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Faye provides wonderful service during the trip planning process and once making a vacation destination decision, all details were handled perfectly. I love working with Faye!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! Once again--this is why I love what I do!
12 of 31 people found this review helpful
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Many memories made!

Reviewed By Loving retirement - Pierre, SD | Traveled to Europe
Faye is very efficient and congenial. She has great ideas for our trips, and we can always count on her to follow through with our plans. Her recommendation for a Viking River cruise was the right decision for us!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you for your kind words! It has been my pleasure, helping you make your memories, as you travel the world!
27 of 61 people found this review helpful
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An Amazing Trip!

Reviewed By Elizabeth - Pierre, South Dakota | Traveled to Europe
Faye always provides us with excellent travel plans and accommodations. She has been our travel agent for many years, and never fails to make our trips enjoyable and comfortable. Faye always is able to find a great hotel, with the standards we are accustomed to, in a convenient location.

We look forward to working with her when booking our next trip, and highly recommend her to family and friends!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thanks! I am so happy to hear that you enjoyed your vacation and I look forward to working with you and assisting with your future travel plans!
30 of 67 people found this review helpful
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Casey & Heidi"s Wedding

Reviewed By Connie - Rothsay, MN | Traveled to Cancun ~ Quintana Roo ~ Mexico
This was our first time going to Mexico. I had many questions for Faye , and she was always willing to get me the best answer. She was very prompt about it as well. She was always in touch with us to make sure everything was going as planned. We had a GREAT trip! Thanks so much Faye. :)
I would recommend this agent to my family and friends
Faye Paulsen responded:
Connie, I appreciate your taking time to submit a review! And I also appreciate your comments and photos from the wedding! Nice to put faces to names and seeing my clients enjoying themselves on vacation! I look forward to helping you plan your next vacation!
46 of 99 people found this review helpful
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This must be heaven!

Reviewed By Totally Refreshed! - Pierre, SD | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Faye is so accommodating. I've tried several times over the years to put together an all-inclusive vacation and finally got it done! She's always so patient and helpful with suggestions with her experience in the field. She's honest and I trust her for all my travel needs!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I hope this is only the first of many wonderful vacations for you!
12 of 32 people found this review helpful
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Best trip ever

Reviewed By Kenzy - Pierre, SD | Traveled to Paradise Island ~ Bahamas ~ Caribbean
Very knowledgable, easy to work with helped us have the perfect vacation.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I enjoyed working with you and look forward to helping you plan another fun vacation!
39 of 86 people found this review helpful
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Great graduation trip

Reviewed By Mills - Pierre, SD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Awesome
I would recommend this agent to my family and friends
Faye Paulsen responded:
Great memories for the family! Happy to hear that you all enjoyed your vacation!
4 of 17 people found this review helpful
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Fantastic trip to the Tropics :)

Reviewed By Susie O. - Pierre | Traveled to Caribbean
Faye is always extremely helpful. I truly appreciate her organization and personal contact that she provided us. Follow-up emails with confirmations and information needed was very helpful. Faye was great at helping us check on comparative pricing with seats on the flights to rooms on the cruise ship...she was always very patient and willing to check it all out for us.
I would recommend this agent to my family and friends
Faye Paulsen responded:
I am always happy to provide any service needed to make your trip, one to remember! Thank you!
7 of 23 people found this review helpful
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Majestic Elegance

Reviewed By Linda - Pierre, SD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Faye is always accessible, night and day. She is open to our thoughts and ideas and provides great assistance.
I would recommend this agent to my family and friends
Faye Paulsen responded:
It's your vacation and I want it to be special for you! Thanks for allowing me to be a part of the process!
11 of 31 people found this review helpful
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Great time

Reviewed By Bryce - Oacoma SD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
She was great! Was on the ball with everything! I had a great vacation.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Alwyas happy to hear, when our clients enjoy their vacation!!
12 of 33 people found this review helpful
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This trip was fantastic

Reviewed By AW - Fort pierre | Traveled to Dominican Republic ~ Caribbean
Faye was great to work with! She went above and beyond to make sure everything went smoothly for our travels! She called and requested ahead of time that our room be located near our family we were meeting there and it was perfect!
I would recommend this agent to my family and friends
Faye Paulsen responded:
I am always more than happy to do whatever I can, to make your vacation as memorable as possible! So glad you enjoyed your family vacation and look forward to helping you plan your next getaway!
40 of 89 people found this review helpful
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Oh, what fun!

Reviewed By Jen - Sioux Falls, SD | Traveled to Mediterranean ~ At Sea ~ At Sea
Five years ago we left Pierre, SD, where Faye works at Travel Leaders. Because of the excellent service we had received in the past from that agency, we asked Faye to arrange our most recent trip. As always, she did not disappoint us. With Faye's help, we had a very memorable 50th anniversary cruise! She made all our arrangements, looked diligently for the best air travel to and from our destinations, and was always readily available and patient in answering our questions and addressing any concerns we had.
I would recommend this agent to my family and friends
Faye Paulsen responded:
50 years together--that needs to be celebrated! And Princess Cruise Lines offers so many itineraries, I hope that I can continue to help you make memories for years to come!
2 of 16 people found this review helpful
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First cruise

Reviewed By Del & Vic - Pierre SD | Traveled to Bahamas ~ Caribbean
Faye is great to work with best travel agent ever
I would recommend this agent to my family and friends
Faye Paulsen responded:
My job is made easy, working with such nice folks! I hope I can help you plan another fun cruise or beach vacation!
6 of 24 people found this review helpful
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A great experience - we'll definitely go back.

Reviewed By Olsons - Pierre SD | Traveled to Key West ~ Florida ~ USA
It's always great! We use her every time we travel.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I look forward to setting up your next fun getaway!!
6 of 24 people found this review helpful
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What a great trip!!!

Reviewed By Daniel - Terre Haute, IN | Traveled to Honolulu, Oahu ~ Hawaii ~ USA
Faye is an excellent travel agent to work with! My wife and I were not the easiest of travelers to work with - we had some changes that we needed to make, and we had a lot of questions, but Faye was more than happy help every step of the way and quickly answered all of our questions. She was a pleasure to work with!
And the trip that she put together for our group was WONDERFUL! The accommodations were perfect and she worked well within our budget. We had such a terrific trip from start to finish.
I would recommend this agent to my family and friends
Faye Paulsen responded:
I really enjoyed working with you and the rest of your group! I am sure it was a once in a lifetime trip and I was happy to be a small part of it. I look forward to helping you and your friends on your next adventure!
32 of 78 people found this review helpful
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Girls Trip 2016

Reviewed By Joni - Pierre, SD | Traveled to Dominican Republic ~ Caribbean
I have had a relationship with Faye with work and pleasure travel. She always is very knowledgeable and always works to get us plenty of options and works with our budget.
She has booked flights and vacations but has also made hotel reservations on
road trips for us.
I trust her judgment and expertise.
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you Joni for taking time to complete the review. I do appreciate your business- for both work and leisure and look forward to helping you plan your next fun girls getaway!
34 of 88 people found this review helpful
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Our amazing Honeymoon

Reviewed By Jessica - Laramie, Wy | Traveled to Montego Bay ~ Jamaica ~ Caribbean
We worked with Faye for our honeymoon in December. We had started working with a different travel agency but was not please at all. Working with Faye was an extremely easy process. She was always quick to respond to emails and provided a ton of different options for places to go all with quotes of the cost. That gave us the chance to look into each resort. We will be using Faye again for our next trip! We can't thank her enough!
I would recommend this agent to my family and friends
Faye Paulsen responded:
Thank you! I look forward to helping you plan your next fun in the sun getaway!
38 of 98 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.

Customer Testimonials

Cozumel Mexico ~ return visit to Iberostar

It was great. We get there and on the billboard – it had “welcome back, Mr. & Mrs......” They also swung by our room and gave us t-shirts that said, “Iberostar – “I am back” and a bottle of Tequila. Thought that was pretty impressive since we had not been there since 2002. Did you tell them we were repeat customers? Thank you, Faye for getting this put together for us. You know I have a big mouth and anytime someone says they are planning a vacation, I always tell them.. “call Faye.. she has all the connections”…

Provided by Connie H. Pierre SD

RIU Palace Bavaro! We had a great time!

We had a great time! Everything went really well. Palace Bavaro was beautiful and we had access to a couple other RIU hotels also. The rooms were great. Meals were awesome! I would definitely recommend it to anyone! I will also give recommendations to work with you for any travel. We are already thinking about next year. Thanks again for all you do! It made everything easy!

Provided by Heidi R, Reliance, SD

Dominican Republic was awesome!

Hey Faye, Our trip was awesome! We had so much fun. The resort was so nice. Thank you for suggesting the swim up suite. It was so worth it! I would suggest that to anyone that travels there. Overall it was more than we could have hoped for. We definitely felt taken care of and it was so relaxing. Thank you again!

Provided by Kelly R, Watertown SD