Mary Watgen

Montgomery, Illinois Travel Agent

An independent agent with Nexion, LLC in Irving, TX, a Travel Leaders Network affiliate agency

Destination Wedding and Group Travel Specialist

Beautiful Cabo San Lucas, Mexico
Beautiful Cabo San Lucas, Mexico

Group travel is my forte, and I’m particularly passionate about arranging destination weddings.

I'll lead you through the legal requirements, streamline tricky travel arrangements for far-flung family and friends and recommend the best on-site wedding coordinators that will help make your big day – or long-awaited vow renewal – as magical as you deserve.

Cruises are a great option for group travel, as they provide guests with a plethora of options suitable for a wide range of ages and interests. Sail the Caribbean and explore port after port with plenty of time for sunbathing and five-star dining in between, or opt for a Disney-themed ship and watch your kids delight in frolicking pool side withall their favorite characters.

While I have a certain affinity for group travel, I also love working with individuals looking to set out and see the world on their own.

Solo exploration gives you a better chance to converse one-on-one with locals, immersing yourself in their language, customs and culture, learning even as you relax and enjoy your surroundings.

As someone who has traveled abroad extensively, I can recommend locals-only places that give you a chance to experience a world outside of mass-produced guidebooks; together, we'll create a personalized itinerary tailored to your dreams, goals and expectations.

I began my travel career under the tutelage of a 30-year industry veteran, learning an incredible amount of information about customer service and travel planning that I've continued to build on thanks to a constant stream of certifications, continuing education classes and of course travel.

My rolodex is extensive, containing a massive amount of personal contacts that gives me an expansive network to call upon when I start creating your one-of-a-kind itinerary. From upgraded rooms to group discounts to private airport transfers and much much more, I make my connections and expertise work to the benefit of my clients, aiming to exceed expectations every single time.I take such pleasure in seeing the joy on people's faces when we turn their vision into an extraordinary reality.

As a travel specialist, I want nothing more than to give each client my personal attention and expertise to create the most memorable rip of all time, and I can't wait to do the very same for you!

My Reviews

5 of 7 people found this review helpful

Travel advocate, not just agent!

Reviewed By Photo traveler - Cabo San Lucas | Traveled to
My description of Mary is a knowledgeable and patient travel advocate. She and Butch are a good team!
I would recommend this agent to my family and friends
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4 of 6 people found this review helpful

Perfectly personable

Reviewed By Ashley - Montgomery, IL | Traveled to
Mary and Butch were so attentive when listening to our wants and needs about a perfect honeymoon. We had a tight budget and the stuck to it and even saved us some money. We were able to get an updated honeymoon suite and an excursion even with our tight budget. I will definitely go back and have referred them to several family members of ours.
I would recommend this agent to my family and friends
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7 of 12 people found this review helpful

Consistently outperforms other TA

Reviewed By Tom - Seneca, SC | Traveled to
Mary and Butch are an incredible team. They have found and booked a number of outstanding resorts and cruises for us over the last several years, many of which they have personally experienced themselves. Any updates are communicated promptly and professionally. We are retired and book 3-4 trips a year with them. We really feel that this team works for us!
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful

Mary is pretty much available 24/7

Reviewed By GTO John - Oswego, IL | Traveled to
I have used Mary & Butch for planning trips to Alaska, Israel, Caribbean cruises, Disney World, as well as airline reservations. They are very responsive, and consider several options for improving the vacation and cost savings available. Can't wait for them to plan my next trip.
I would recommend this agent to my family and friends
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5 of 9 people found this review helpful

Mary and Butch are always available!!

Reviewed By Grumpy - Montgomery, IL | Traveled to
I have used their services on several occasions and found them to be very meticulous in their planning regardless of the location and are always willing to go the extra mile to satisfy the customer. I would recommend them to anyone planning a trip to most anywhere. Great people!!
I would recommend this agent to my family and friends
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Lots of Eagle sightings

Reviewed By Deb - Plano IL | Traveled to Alaska ~ USA
GREAT!!! HELPFUL!!! and WISE!!!

A pleasure to work with.
I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you for taking time out of your busy schedule to write your review. I'm glad you saw lots of eagles and that you had a great time! We need to get together some time so you can tell us all about it!
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This was the most luxurious resort we ever been

Reviewed By Teca - Yorkville IL | Traveled to Cancun ~ Quintana Roo ~ Mexico
Mary is very helpful, she knows all the answers for every question, and also gives lot's of good advises about the upcoming trips ! We enjoy to work with her, we will recommend her to our friends.
I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you for taking your time to review my services to you. I appreciate it. I'm so glad you enjoyed the resort!
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Pura Vida

Reviewed By Becca - Montgomery, IL | Traveled to Costa Rica ~ Central America
Mary was great getting everything prepared for our trip! She was quick to respond to all of my emails, and consistently checked for lower prices to make sure we could stick to our budget.I appreciated the reminders about payment due dates as well as her own feedback on the resort we were going to. I would definitely recommend using Mary as your travel agent - she is great!
I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you for taking your time to review my services. I really appreciate the kind words you said as well. I look forward to helping you plan your next vacation!
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Awesome Med. Cruise

Reviewed By Tom - Seneca, SC | Traveled to Barcelona ~ Spain ~ Europe
Mary handled all our arrangements for our Med. Cruise including flight and excursion recommendations as well as hotel bookings.

The combination of her knowledge and personal service is hard to beat when making travel arrangements!

I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you Tom for reviewing our services. As you know, we love it when you guys go with us and it is always a fun time! I'm glad we can continue to meet or exceed your expectations.
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The trip of a lifetime!!

Reviewed By Jane - Loves Park, IL | Traveled to Mediterranean ~ At Sea ~ At Sea
Mary always answered my emails promptly and courteously with helpful information! Mary was always a step ahead of what we needed. For example, after we bought our excursions she emailed steps to follow to cancel those excursions and repurchase the same excursions at a reduced price. We wouldn't have known that if Mary hadn't been on top of it! We trusted Mary's judgment on our hotel and local tours and everything was reasonable but high quality! Mary never seemed impatient with all my questions and, as I said, many of my questions were answered before I even thought of it! Thank you, Mary, for being so personable, cheerful, and capable! We had the trip of a lifetime!!
I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you, for taking the time to write a review for our services and for your kinds words. We were so glad that you were able to join Mary Ann and John for this special trip! We certainly enjoyed getting to know you and Larry and hope you can join us again in the future! It was a pleasure planning this trip for our group. Mary and Butch Watgen
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Memorable Trip

Reviewed By John and Sharon - Scottsdale, AZ | Traveled to Mediterranean ~ At Sea ~ At Sea
We have known Mary over 30 years and can vouch for her honesty and integrity. She's a great person to work with and would never lead you astray. She's easy to reach and responds to questions quickly. She's always happy and willing to help.
I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you, for taking the time to write a review for our services and for your kind words. We were so happy that the two of you could join us, we only wish you wouldn't have been in pain the whole time and therefore not be able to do that things you had wanted to do originally. We appreciate you business and most of all your friendship! It was a pleasure planning this trip for our group. Mary and Butch Watgen
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Mediterranean Cruise

Reviewed By Vincents - Aurora, Il | Traveled to Mediterranean ~ At Sea ~ At Sea
Mary is very quick to respond to any questions. She is also very thorough in her answers. Her reminders about what was needed to prepare for the trip were very helpful.
I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you, for taking the time to write a review for our services and for the kind words. We appreciate your business! It was a pleasure planning this trip for our group and we were glad that Mary Ann's sister and husband were able to join us as well. Mary and Butch Watgen
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Wonderful trip!

Reviewed By Jane - Aurora, IL | Traveled to Mediterranean ~ At Sea ~ At Sea
We had a wonderful trip, chosen and arranged by Mary. We were especially lucky that Mary and her husband came along. Everything went well and we really appreciated their expertise in taking care of all the details involved in a trip like this. From making sure we had all the necessary documents, to filling out the online forms, to knowing what to take, they were incredibly knowledgeable and helpful to us. Thank you!
I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you, for taking the time to write a review for our services. We appreciate you business and most of all your friendship! It was a pleasure planning this trip for our group. Mary and Butch Watgen
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Wonderful trip

Reviewed By McCann's - Oswego, Il | Traveled to Mediterranean Sea ~ At Sea ~ At Sea
We loved not having to deal with details except with our excursions (which I have to say we had help with also). If we ran into trouble we had Butch and Mary to walk us thru it. Thanks guys for a once in life time trip.
I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you for giving us a great review. We had such a wonderful time with each of you! It is our pleasure to help our clients in any way we can.
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4 of 8 people found this review helpful

Planning our honeymoon was easy!

Reviewed By Kristen L - Chicago, IL | Traveled to
Mary and Butch were so easy to use and work with! We will never plan another vacation without them being involved. We were supposed to go to Jamaica for our honeymoon. The day before we were scheduled to leave we found out that it was cancelled to do a hurricane. Mary and Butch worked with us and found us a great resort in Mexico. We had no issues and knew we would be going to a great resort!
I would recommend this agent to my family and friends
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5 of 10 people found this review helpful

So helpful in getting this all together!!

Reviewed By Margaret - Montgomery, IL | Traveled to
Mary did a great job organizing our party of 8 - 16 - 12 - 14, etc. The number was constantly changing and Mary kept us together. We had a great time, we knew what was happening every step of the way. Thank you very much
I would recommend this agent to my family and friends
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4 of 8 people found this review helpful

The Best!

Reviewed By jah - Aurora, IL | Traveled to
Mary has been very helpful in planning our vacations. She takes into consideration our needs and desires. She never disappoints.
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Very helpful and pleasant to work with!

Reviewed By Marcy - Aurora, IL | Traveled to
Mary made everything about the trip easy to understand and answered every ridiculous question I had to ask. I am beyond satisfied and would be happy to book with Mary and Butch again in the future.
I would recommend this agent to my family and friends
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5 of 11 people found this review helpful

She is very helpful !

Reviewed By Louis - Yorkville | Traveled to
Mary and Butch helped to arrange several vacation packages for us. We were always very happy with the airline tickets, hotels and locations. The price was always good. We always had a good time. We will definitely use them again in our future vacation plannings. We will recommend them to friends !
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

1st Cruise

Reviewed By Deb - Plano, IL | Traveled to
Mary & Butch helped book our 1st ever cruise. My husband was very apprehensive about taking one. With the help of Mary & Butch him & I had a great time. We were ready to take another one as soon as we got off the boat. Without the help of our fantastic travel agent we would probably have not done the tours or had such a good time. Will definitely use them again and have already recommended them to everyone we know.
I would recommend this agent to my family and friends
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5 of 12 people found this review helpful

Fantastic Agent

Reviewed By Campbell - Oswego, IL | Traveled to
This is the 3rd time that Mary has set up our trip for us. Each trip has been amazing for our family because of the work that Mary put in to find the perfect location for us. She is very knowledgeable on cruise and all inclusive vacations. We will definitely continue to use her expertise in the future.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Planning from a distance!

Reviewed By MK - TX | Traveled to
Mary was the primary contact for a destination wedding my husband and I were invited to, and she was a great help! The bride and groom live in Chicago, and we live way down in Texas, and they were (rightfully so) very busy with their own planning. Mary was able to help us book our trip, some extra tours, and ensured that we got the best rates available! She was very speedy in responding to our questions/needs, and went the extra mile to send out travel tips and check in upon our return home! I would definitely recommend her!
I would recommend this agent to my family and friends
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4 of 10 people found this review helpful

Wonderful trip to Alaska!!!!

Reviewed By Grin and Barrett - Alaska | Traveled to
Mary did an excellent job helping us with many, many details, making our trip The Trip Of a Life Time! She helped us fine tune and even got us up grades for our land and sea trip to Alaska. She went way beyond what we would ever have expected - to make sure everything was perfect for us. We highly recommend her to anyone wanting to travel.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Beautiful weather!

Reviewed By Michael & Margaret - Montgomery, IL | Traveled to Mexico
Mary is so very helpful! We were indecisive and she worked diligently with us until we made the final decision.
I would recommend this agent to my family and friends
Mary Watgen responded:
Thank you Margaret for your very nice review. I appreciate you taking time from your busy schedule to do this for me! I am always glad to help you plan your special get aways!
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2 of 7 people found this review helpful

Wedding to Remember

Reviewed By Mel - Oswego , IL | Traveled to
My son got married in Mexico and the trip went smoothly, the accommodations were beautiful. It was a memory for a lifetime of smiles. Thanks Mary.
I would recommend this agent to my family and friends
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3 of 9 people found this review helpful

Awesome trip thanks to Mary!

Reviewed By Heyoheyo3 - Oswego, IL | Traveled to
We surprised my so with a trip to Disney World. She helped us get a great resort. And the best dinning plan. She helped us save a lot of money. I would definitely recommend Mary. We had an awesome trip thanks to her experience.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Mary made my trip a breeze!

Reviewed By Ashley - Chicago IL | Traveled to
I always book through Mary because she's prompt, organized, and knows her stuff. I recently went to Jamaica and for a small fee we were able to fly through immigration with Club Mobay! With my busy schedule I just like to have somebody else plan my Vaca and Mary does it best. I just booked two more trips and of course Mary has them all layed out!! Thanks Mary
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Great help!

Reviewed By Irina - Batavia, IL | Traveled to
Great service from Mary! She helped to organize my daughter wedding in Dominican - everything was smooth and easy from choosing the resort to buying tickets and recommending activities. No stress wedding and the best vacation of my life! Nice addition was when the price dropped we all had a refund.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Our first family Disney vacation!!

Reviewed By Chris - Bristol, IL | Traveled to
Mary did such an amazing job helping us plan our first Disney trip. She was recommended through a family member and I've never used a travel agent or agency before, but since she came with high regard from a trusted source we figured we should give her a try. She more than exceeded our expectations. From the beginning stages of planning, til the day we got home and were greeted with a card in the mail from Mary and Butch welcoming us back, their attention to detail and thoughtfulness is truly amazing. She helped with so many stages of our trip, from recommendations as to what resorts to stay at, to even getting us into a restaurant that was booked for the day. For anyone out there that wants great customer service from very knowledgeable people I highly recommend them. Thanks again Mary and Butch for the amazing job you did!!! ~~ Chris
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

She made everything so easy!

Reviewed By Best Honeymoon! - Aurora, IL | Traveled to
Mary & Butch were so helpful in finding a honeymoon vacation for my husband and me at the last minute. This was our second time booking a vacation through them and we can't express enough how wonderful they are to work with! We will definitely be booking with them for all of our other trips and we will be recommending them to all our family and friends. Thank you Mary and Butch! ~Missy & Bubba
I would recommend this agent to my family and friends
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1 of 10 people found this review helpful

Easy peasy

Reviewed By Rob - Virginia | Traveled to
She planned a large family reunion trip to the Dominican Republic. Everything went smooth as silk.
I would recommend this agent to my family and friends
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