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shante hayward

Casselberry, Florida Travel Agent
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shante hayward

shante hayward

Casselberry, Florida Travel Agent
Remarkable Cruises and Vacations by Shante, an independent agent with Cruises & Tours, Unlimited, FL, a Travel Leaders Network Affiliate Agency
Years of Experience: 12
If you see the text box to the right do not fill it in
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Family and Group Travel Specialist

As your travel concierge, there are a number of important services I can provide for you, including the obvious one -- carefully researching and planning out your itinerary. But did you know that I can also provide you with the peace of mind to sleep well at night? That is, in fact, the type of customer service that I recently provided a client.

Unbeknownst to this client, their airlines had delayed their flight and had sent the notification about the change at 2 a.m. This delay would have caused my clients to miss their connecting flight to Cancun, and it was the only one flying out that day. Because I also received the notification from the airlines, I quickly went to work and was able to arrange for them to take another flight. I then waited till I knew they would be waking up for their trip and notified them of their new travel arrangements. My clients were very happy that they were able to sleep through the whole mess, especially on the night before their big trip.

I also have a passion for traveling and love sharing my knowledge with others. Some of the areas I have traveled to frequently and especially enjoy booking include:

  • Bahamas
  • Cancun
  • Dominican Republic
  • Florida (I live just minutes away from Orlando, Florida)
  • Las Vegas
  • Jamaica.

Have you been dreaming about taking a vacation, but just haven't had the time and energy to plan it yourself? Then please contact me. It would be my pleasure to get to know you and your vacation needs and then to craft a seamless itinerary that honors your budget requirements and your traveling style. And, of course, I am always available to answer any questions you may have or help you with any problems that may arise both before and during your vacation. 

CERTIFICATES & AWARDS

Honeymoon and Destination Wedding Registry
Book with Confidence
Certified Universal Orlando Resorts Specialist
AmResorts Master Agent
Los Cabos Specialist
Jamaica Specialist

My Reviews

Rating: 4.9 9 Reviews

Great Customer Service

Reviewed By Lola G - Orlando, Florida | Traveled to Las Vegas ~ Nevada ~ USA
I had a great experience working with Shante. She was always available and provided great customer service. She was there with me from the planning process during my vacation and even followed up to ensure I made it safely back home when I returned home.
I would recommend this agent to my family and friends
shante hayward responded:
Thank you for sharing your experience when working with us. We look forward to helping you plan your future travels
4 of 5 people found this review helpful
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Perfect trip

Reviewed By Terri Y - New York, New York | Traveled to Cancun ~ Quintana Roo ~ Mexico
I would definitely recommend Shante to anyone traveling to Cancun. She was very knowledgeable about the destination and she went above and beyond what I expected.
I would recommend this agent to my family and friends
shante hayward responded:
Thank you for your recommendation. I am glad we were able to service you and meet your needs.
6 of 9 people found this review helpful
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Amazing Jamaica Experience

Reviewed By Emily Henderson - Orlando, Florida | Traveled to Jamaica ~ Caribbean
I had a wonderful experience working with this travel company Remarkable Cruises and Vacations by Shante when booking my All Inclusive vacation to Jamaica. I recommend this company as they were very knowledgeable, professional and very responsive. Thank you for an Amazing experience
I would recommend this agent to my family and friends
shante hayward responded:
Thank you Emily. I am very happy that I was able to service you and that you were happy with your All Inclusive Vacation to Montego Bay. Please feel free to contact me to service your travel plans in the future.
6 of 10 people found this review helpful
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Fantastic job on our vacation

Reviewed By Mary - Florida | Traveled to Grand Canyon ~ Arizona ~ USA
Shante did a fantastic job on our vacation!! Knowing we haven't traveled in a while, she stayed on constant contact with us to make sure everything went smoothly. It did and we had a great time. Thank you again!!
I would recommend this agent to my family and friends
shante hayward responded:
Mary I am glad you enjoyed your vacation and look forward to planning many more of your vacations
5 of 8 people found this review helpful
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First Class Experience

Reviewed By Ashley - Orlando, Florida | Traveled to Egypt ~ Africa
Absolutely enjoy working with this travel company. I have been a client with them since day one when the company was first named Shante's Travel Solutions. They have always been very responsive and professional. I love seeing the constant improvements they have made to better serve their clients. I recently planned my vacation to Egypt with them and was more than I could have ever imagined. I recommend everyone to choose this agency to work with as Shante gives it her all to see her customers dreams come true.
I would recommend this agent to my family and friends
shante hayward responded:
Ashley I enjoyed working with you as well. I am happy that your vacation to Egypt was everything you wanted it to be. I look forward to continuing to plan your future travels.
7 of 13 people found this review helpful
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The Best Destination Wedding Ever

Reviewed By Kimberley - orlando | Traveled to Cancun ~ Quintana Roo ~ Mexico
Working with Shante was truly remarkable.
I would recommend this agent to my family and friends
shante hayward responded:
Thank you Kimberly. It was a pleasure helping you turn your dream wedding into a reality
1 of 1 people found this review helpful
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Amazing agent and Wonderful Travel Experience

Reviewed By Castro - Tampa, Florida | Traveled to Aruba ~ Caribbean
This Travel Company is very professional. They spent time getting to know my wants and needs in order to provide me with the vacation of my dreams. My travel planner Shante Hayward was very knowledgeable about All Inclusive vacations. She knew the best time to go and when to get the best deals to Aruba. I absolutely loved and enjoyed my vacation to Aruba. I definitely will be referring her to my friends and family and will be planning all my future travel plans through her. Thank you Shante for a job well done.
I would recommend this agent to my family and friends
shante hayward responded:
Thank you for an amazing review Castro. I enjoyed getting to know you and helping you plan your vacation to Aruba as well and look forward to working with you again in the future.
7 of 14 people found this review helpful
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Amazing Vacation Experience

Reviewed By Merline - Tampa, Florida | Traveled to Colorado Springs ~ Colorado ~ USA
Shante Hayward is the Travel agent that I directly worked with when choosing this Travel company. She was very helpful and responsive. She helped make my experience to Colorado Springs absolutely amazing. I will not travel anywhere without getting her expertise. I highly recommend her to any and everyone who is considering working with a travel company
I would recommend this agent to my family and friends
shante hayward responded:
Thank you Merline I am glad you were happy with my services and your vacation to Colorado Springs. It was definitely a pleasure working with you.
12 of 24 people found this review helpful
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Best trip of our lives

Reviewed By Jamira - NY, NY | Traveled to Cancun ~ Quintana Roo ~ Mexico
I was really impressed when working with Shante at Remarkable Cruises and Vacations by Shante. Me and My friends were very happy with how she had things set up at the Occidential Costa Cancun resort. There was a delay with our flight which would have cause us to miss our connecting flight which she quickly jumped on it and worked behind the scenes to arrange new flights all while we were sleep. Don't know what we would have did if we didn't have her. She is definitely worth hiring to be your travel advocate.
I would recommend this agent to my family and friends
shante hayward responded:
Thank you Jamira. I am happy that you and your friends had a great time in Cancun and were happy with my services.
1 of 4 people found this review helpful
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