shante hayward
Family and Group Travel Specialist
As your travel concierge, there are a number of important services I can provide for you, including the obvious one -- carefully researching and planning out your itinerary. But did you know that I can also provide you with the peace of mind to sleep well at night? That is, in fact, the type of customer service that I recently provided a client.
Unbeknownst to this client, their airlines had delayed their flight and had sent the notification about the change at 2 a.m. This delay would have caused my clients to miss their connecting flight to Cancun, and it was the only one flying out that day. Because I also received the notification from the airlines, I quickly went to work and was able to arrange for them to take another flight. I then waited till I knew they would be waking up for their trip and notified them of their new travel arrangements. My clients were very happy that they were able to sleep through the whole mess, especially on the night before their big trip.
I also have a passion for traveling and love sharing my knowledge with others. Some of the areas I have traveled to frequently and especially enjoy booking include:
- Bahamas
- Cancun
- Dominican Republic
- Florida (I live just minutes away from Orlando, Florida)
- Las Vegas
- Jamaica.
Have you been dreaming about taking a vacation, but just haven't had the time and energy to plan it yourself? Then please contact me. It would be my pleasure to get to know you and your vacation needs and then to craft a seamless itinerary that honors your budget requirements and your traveling style. And, of course, I am always available to answer any questions you may have or help you with any problems that may arise both before and during your vacation.
My Areas of Expertise
Great Customer Service
Thank you for sharing your experience when working with us. We look forward to helping you plan your future travels
Perfect trip
Thank you for your recommendation. I am glad we were able to service you and meet your needs.
Amazing Jamaica Experience
Thank you Emily. I am very happy that I was able to service you and that you were happy with your All Inclusive Vacation to Montego Bay. Please feel free to contact me to service your travel plans in the future.
Fantastic job on our vacation
Mary I am glad you enjoyed your vacation and look forward to planning many more of your vacations
First Class Experience
Ashley I enjoyed working with you as well. I am happy that your vacation to Egypt was everything you wanted it to be. I look forward to continuing to plan your future travels.
The Best Destination Wedding Ever
Thank you Kimberly. It was a pleasure helping you turn your dream wedding into a reality
Amazing agent and Wonderful Travel Experience
Thank you for an amazing review Castro. I enjoyed getting to know you and helping you plan your vacation to Aruba as well and look forward to working with you again in the future.
Amazing Vacation Experience
Thank you Merline I am glad you were happy with my services and your vacation to Colorado Springs. It was definitely a pleasure working with you.
Best trip of our lives
Thank you Jamira. I am happy that you and your friends had a great time in Cancun and were happy with my services.