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Tim Flatz

Portage, Indiana Travel Agent
If you see the text box to the right do not fill it in
Tim Flatz

Tim Flatz

Portage, Indiana Travel Agent
An independent agent with Cruises & Tours, Unlimited in Jacksonville, FL, a Travel Leaders Network affiliate agency
52 Reviews | 100% Recommended
If you see the text box to the right do not fill it in
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Luxury, Group, All-Inclusive and Cruise Specialist

St. Thomas
St. Thomas

I was fortunate enough to travel quite a bit of the world while I was in the Marine Corps. The most important thing I learned is that I have much more to learn. 

I continued to travel as much as I could after my service. I have since decided to educate myself in the world of travel to help others see the world. It brings me such satisfaction to see guests come back refreshed and eager to go again.

I started out booking a group cruise for my family and friends. It wasn't long before I realized that Group travel, Cruises, and All-inclusive resorts were what I wanted to specialize in. Choosing this route has allowed me to concentrate my training to better serve my guests.

My Reviews

Rating: 5 52 Reviews | 100% Recommended

Awesome family cruise planning!!!!

Reviewed By jennifer - lake station, IN | Traveled to Norwegian Sea ~ At Sea ~ At Sea
What can I say other then Tim is an amazing resource for all things travel. This is our second cruise he has helped us with. There are absolutely no dumb questions. And we had some good ones since we were trying a new cruise line. He's always quick to get an answer if he doesn't know something.
I also felt like i made a million small payments. He never complained or sounded bothered by my weekly phone calls. I appreciated that greatly.
We appreciate all his knowledge and look forward to using him again!!!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Jennifer. Always a pleasure.
14 of 22 people found this review helpful
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Wedding I attended

Reviewed By John - Crown Point Indiana | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tim Flatz handled everything and my booking experience was painless.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you for taking the time to submit a review. I wish we could have gotten you into the adults only side.
10 of 18 people found this review helpful
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Fantastic

Reviewed By JAD - New Buffalo MI | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Awesome
Fast response to all questions
Two ????
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you JAD! I'm looking forward to planning your next trip
10 of 18 people found this review helpful
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The best Honeymoon

Reviewed By JMarlow - Valparaiso, IN | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Tim was amazing to work with. Quick responses when I had questions. He contacted our resort for our honeymoon and made it extra special! We would definitely work with Tim again on our next trip! And our flights got changed but he worked with them and us and made our trip a day longer for cheaper! It was amazing! Thanks Tim!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you! I'm so glad it was an amazing honeymoon. I really enjoyed the photos you shared. It would be my pleasure with work with you both again.
1 of 1 people found this review helpful
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Was a great time with family

Reviewed By Nancy - Valparaiso | Traveled to Cabarete ~ Dominican Republic ~ Caribbean
Whenever we had a question Tim always got back to us no matter what day it was. A pleasure wo deal with.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Nancy. The pleasure was all mine!
2 of 3 people found this review helpful
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Smoky Mountain Spring Break 2019

Reviewed By The Lafevers - Chesterton, IN | Traveled to Tennessee ~ USA
Amazing partnership!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Lafevers. a certain team member has been MIA and missed however.... lol
2 of 3 people found this review helpful
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Christmas Cruise

Reviewed By Mike - Valparaiso | Traveled to Caribbean
Tim is very easy to work with. We just let him know where we’re thinking about going and he gets us plenty of options to choose what we think fits us best. Then we just let him know what we’ve chosen or if by some chance we’d like more options and he sets it up really almost immediately. We will definitely continue asking Tim for his help with our travels no doubt !
I would recommend this agent to my family and friends
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Honeymoon went so smooth!

Reviewed By smray00 - Portage, IN | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tim was amazing and took care of everything for my wife's and I honeymoon. All we had to do was review everything and give the ok to book, Tim took care of everything else! Will definitely book through Tim for future travels!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you for the kind words smray00. It was my pleasure.
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Best Honeymoon and Start to an Amazing Life

Reviewed By BSims921 - Schererville, Indiana | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Super helpful when it came to everything! Booking the location, answering questions, helping pick the best room! It turned out to be an amazing trip and met some awesome people from all over the world!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you! I hope that the honeymoon has created memories for a lifetime. Isn't it great meeting people from all over the world?!
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The best cruise we have ever had.

Reviewed By Cookie - Valparaiso Indiana | Traveled to Bahamas ~ Caribbean
Tim was so very helpful from helping me plan our trip to helping with hotel reservation and information on what was needed for a very enjoyable trip.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you for the review Cookie. Looking forward to the next one.
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It WAS the PERFECT DAY at Cococay!!!

Reviewed By Mel/Med - NWI | Traveled to Bahamas ~ Caribbean
Very knowledgable, and easy to work with. Responds quickly to your questions or concerns. Helped resolve issues for us while so we didn't have to during our getaway.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Mel/Med! I can't wait for the next.
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Best trip ever!

Reviewed By Natasha - Valparaiso, IN | Traveled to Nassau ~ Bahamas ~ Caribbean
Tim is the best travel agent! He is extremely knowledgeable about cruises and takes the time to answer all of your questions. He is very patient, kind, funny, and respectful. He helped us find the best price for parking in Chicago and he took care of all the details of getting from point A to point B. He ensured that we had the proper documents and even suggested some special luggage tags for the cruise, so our bags wouldn't get lost. He helped us have a relaxing and fun trip! 5 STARS for Tim!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you for the kind words Natasha. The pleasure is truly all mine. My biggest reward is seeing smiling faces upon their return.
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Only way is The Discovery Travel way!

Reviewed By Dave Jenné - Portage,Indiana | Traveled to Las Vegas ~ Nevada ~ USA
Tim’s communication is great! The information provided is always spot on. If you need assistance day or night he is available!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Dave! Now if I could get you two to try a cruise JUST ONE TIME.... lol
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Much needed vacation

Reviewed By Delena - Portage, IN | Traveled to Las Vegas ~ Nevada ~ USA
We love to travel but hate booking and planning it. It was so simple to call Tim tell him where we wanted to go and when. He took care of everything. He even made making the payments so simple. Having Tim as our travel agent makes things so easy for us. He has the best ideas and advice on traveling. We highly recommend using Tim and his team for your next vacation.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you for the kind words Delena. Nothing makes me happier than seeing people come home happy and full of memories.
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Amazing trip

Reviewed By Laura - Valparaiso | Traveled to Mexico
I have never traveled before and had alot of questions. Tim was very patient with us and answered all my questions. The destination i originally wanted went up to high in price and i had not looked into other options, Tim suggested El dorado in Mexico, so i decided to give it a try.
This was an amazing resort. We enjoyed every minute of it. Tim had everything set up and the trip went smoothly. (Especially for never traveling before). Thank you Tim for everything.
I would recommend this agent to my family and friends
Tim Flatz responded:
It was definitely my pleasure. THIS is exactly why I love what I do.
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Great Trip

Reviewed By Nancy - Palatine, IL | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tim Flatz
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Nancy! It was my pleasure. Looking at your photos, it looks like you all had a great time.
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Spring Break 2019

Reviewed By Shelleyko - Valparaiso, IN | Traveled to Destin ~ Florida ~ USA
Tim makes planning a vacation easy!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Shelleyko. It's my goal to make every vacation better than the last. It's been a pleasure!
2 of 4 people found this review helpful
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Great trip

Reviewed By donna - portage | Traveled to Nassau ~ Bahamas ~ Caribbean
Tim was great to work with. He was able to meet our expectations as far as our vacation in such a short notice. Thank you Tim, great job.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Donna. It was definitely my pleasure!
1 of 3 people found this review helpful
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Our first cruise

Reviewed By Cecilmarie25 - Portage, IN | Traveled to Bahamas ~ Caribbean
Tim was knowledgeable and accessible about what we wanted for our first cruise. There was a miscommunication about a drink package and the hotel we stayed at pre-cruise was disappointing (not his fault), but the actual cruise was tons of fun. Can't wait to go again.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you! I hope to have the pleasure of working with you again soon.
9 of 19 people found this review helpful
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A must see!

Reviewed By April - Valpo., IN | Traveled to Alaska ~ USA
Tim was very knowledgeable and helpful in every area of our trip.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you! It was truly my pleasure.
11 of 24 people found this review helpful
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Fantastic Trup in Paradise

Reviewed By Hquist5 - Portage, Indiana | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
We were new international travelers and had some concerns and felt overwhelmed prior to working with Tim with the number of resorts and options available. Tim was patient and honest and helped us find a great resort where our family had an amazing time. We look forward to working with Tim for a repeat trip next year.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you! It was a pleasure and I look forward to helping you plan your future vacations.
8 of 18 people found this review helpful
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California Sun

Reviewed By Amanda W - Westville, IN | Traveled to Los Angeles ~ California ~ USA
Tim did a great job taking care of my travel needs and wants! Way less stressful than doing it myself. I will definitely be using him in the future! Thank you
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Amanda. The pleasure was all mine.
9 of 21 people found this review helpful
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Bahama Cruise

Reviewed By Dominee - Valparaiso | Traveled to Bahamas ~ Caribbean
Very nice and knowledgeable.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Dominee. Too bad Mother Nature did not cooperate. Next time!
7 of 18 people found this review helpful
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Out of the U.S and Tim saved our trip!

Reviewed By tseely2 - chesterton, Ind | Traveled to St. Lucia ~ Caribbean
Tim not only gave some great tips on St.Lucia he saved us and came through on helping us out with a travel problem. When you leave the country it's great to have a agent like Tim on your side. A++
I would recommend this agent to my family and friends
8 of 20 people found this review helpful
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A wonderful trip.

Reviewed By Kid - Hernando FL | Traveled to Alaska ~ USA
Very efficient and friendly.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Kid! it was a pleasure.
6 of 17 people found this review helpful
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Punta Cana 2018

Reviewed By Brian - Portage, Indiana | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Tim did a fantastic job in getting the vacation we wanted in a short time. Look forward to working with him on booking our next trip.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Brian! I look forward to working with you on your future trips.
10 of 25 people found this review helpful
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Beyond Expectations

Reviewed By Deb - Portage IN | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tim Tom the time to find out our needs and he made arrangements that were beyond my expectations! Great Job Tim can’t wait for the next trip! A big Thank You
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Deb! It was truly a pleasure seeing you all have a great time. It's why I do what I do.
9 of 23 people found this review helpful
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Amazing Vacation

Reviewed By J. Spicer - Valparaiso, IN | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Tim Flatz was an excellent travel agent to have on our side. He listened to our wants and helped us pick the perfect resort for our vacation. I would recommend Tim to anyone looking to book a vacation as we will go back to Tim next time.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you for the kind words. It was a pleasure to work with the both of you and I look forward to working with you again.
9 of 24 people found this review helpful
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Awesome cruise planner!

Reviewed By Jen - Lake station, IN | Traveled to Labadee ~ Haiti ~ Caribbean
Always available for ANY question. No matter how silly!!
Super informative and now he's working on our second cruise planning!! We so appreciate and recommend Tim!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you for your kind words. My goal is to have you start enjoying your vacation from the moment you call.
7 of 20 people found this review helpful
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Mexico Part 2!

Reviewed By Hquist5 - Portage, In | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tim is great to work with. He is always willing to go the extra mile to ensure your vacation is exactly how you dream it to be. Highly recommend.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you! Once again, it was a pleasure to work with you.
5 of 17 people found this review helpful
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Best family vacation ever!

Reviewed By Shell - Valparaiso, IN | Traveled to Walt Disney World ~ Florida ~ USA
Great to work with; fast response time; excellent overall service
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Shell! I'm so glad you had such a great time. May you have many more great memory building vacations to come.
10 of 27 people found this review helpful
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What an outstanding way to plan a trip.

Reviewed By Tony - Dominican Republic | Traveled to
I just had to tell Tim what kind of trip I was looking for and he gave me several options to choose from. He remembered from my first trip what I was looking for the next time I booked with him and he found the resort that worked for us very quickly, which turned out to be one of our best vacations. And because i booked with Tim, I didn't have to worry about a thing while I was there.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Tony
6 of 19 people found this review helpful
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Trip to the Mayan Ruins!

Reviewed By Amanda - Portage Indiana | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I didn’t work directly with Tim but my dad did and had nothing but wonderful things to say about the experience. The resort and location that he referrred us to was beautiful, clean, and serviced there were efficient and staff was helpful and friendly. Everything overall was wonderful, no blip in the plans or services. Thanks again!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you for the kind words Amanda. Hopefully, there will be more opportunities to work together in the future.
9 of 26 people found this review helpful
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Best vacay yet!

Reviewed By Rebecca - Portage | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
I had an excellent experience with Tim. He answered all of my questions and was very helpful. Definitely would recommend Tim to all of my friends and family.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Rebecca. The pleasure was all mine.
4 of 17 people found this review helpful
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Tim the travel agent extraordinaire

Reviewed By Erica - Valpo in | Traveled to
Where do I begin. First trip was a group cruise where I literally just showed up. My son and I had never traveled out of the country before and this was also our first "group" trip. When I say we literally showed up. That's. What we did. Tim had everything in a folder labeled for each destination what we were doing where we were going and all of our transfers to and from all of our destinations. Second trip is another group cruise planned for April 2016. We hosted a cruise night. He came explained everything in detail and even had brochures and all of our pricing already done . Amazing. Third trip currently being planned for June 2016 is my destination wedding. There isn't enough space for me to write about all that he had done and all the time gone into planning that. Tim thinks of everything before you can ask he's handing you the paper or the reservation number. I have never felt so prepared to travel. Cannot wait to see what 2017 trips I can get him to start planning!!!!!! 6???????????? For Tim the Travel Agent Extradoinaire
I would recommend this agent to my family and friends
6 of 21 people found this review helpful
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Great resort in Mexico

Reviewed By Tseely2 - Chesterton | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tim is great to work with!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Tom. It was my please, as always.
7 of 24 people found this review helpful
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very knowledgable!!! great experience!

Reviewed By jen - lake station, IN | Traveled to
What a great resource for information! If Tim didn't know the answer to our questions, he'd find out! It was our first time sailing Royal Caribbean and we were not disappointed.We appreciated his help so much he is booking our next cruise on Norwegian in December 2017. I have, and will continue recommending him to all my friends and family. THANK YOU TIM:)
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Jen.
4 of 19 people found this review helpful
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Tim made our trip stress free!!!

Reviewed By Melissa - Indiana | Traveled to
Tim made our trip stress free! My niece was graduating from college in California and we needed flight, hotel and a rental car. He found us THE best price. We stayed at the Marriot by Venice Beach. We chose to make payments for our trip over time and Tim was very responsive to any call, email or text! Even when I couldn't find my confirmation number (which was in front of my face) he was friendly and professional! We will definitely book our next trip through Discovery Travel Planning.
I would recommend this agent to my family and friends
5 of 21 people found this review helpful
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Super excited!

Reviewed By Abbey - Florence, AL | Traveled to
My husband and I talked about going on a cruise for a long time. This is new to both of us! Tim helped book the trip and excursions for us without any stress! We are looking forward to our cruise in April! We will be using Tim for all of our future trips!!
I would recommend this agent to my family and friends
5 of 21 people found this review helpful
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Destination Wedding

Reviewed By Michael - Laporte | Traveled to Utah ~ USA
Tim was great. I was a very high maintenance customer and he took care of all my specific needs. Took a group of 14 out of state and he excelled. Flights and rental cars. Quick responses to me and answered the phone when i called.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Michael. Congrats to both of you!
4 of 20 people found this review helpful
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Dream Vacation

Reviewed By Melissa - Chesterton, IN | Traveled to Waikiki, Oahu ~ Hawaii ~ USA
Five GOLD stars!!! Quick, efficient responses to all our questions. The location was perfect and Tim was helpful in every way!!!!!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you! Hopefully all illnesses will stay away for your next vacation.
7 of 27 people found this review helpful
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A very adventurous trip.

Reviewed By "K" - Muscle Shoals, Alabama | Traveled to Las Vegas ~ Nevada ~ USA
Mrs. Kimberly Brooks was a great agent to work with. She was kind, patience, and very caring. Mrs. Brooks made sure I was well prepared for my trip. She was with me from the beginning, the middle and the very end. In my mind I have started planning my next trip with her leading the planning. Thank you Mrs. Brooks.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you! Our links were crossed and I have made sure that this was transferred to Kimberly's review page. I hope you had a great time and will refer Discovery Travel to all of your friends.
9 of 31 people found this review helpful
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Stress-free planning and lived up to the expectation of a luxury vacation!

Reviewed By Cheryl N. - Livermore, CA | Traveled to
I contacted Tim to help me plan a 20th Wedding Anniversary vacation on a cruise to the Caribbean. Tim took the stress out of planning such an event by doing all the legwork and narrowing it down to the best choices based on my budget, time period and destination. There are so many choices and I needed expert help in a short timeframe! Tim provided several options and it turned out beautifully. I will for sure use Tim again on our next cruise vacation.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you! It was a pleasure working with you. I look forward to planning something for you and your family again soon.
6 of 25 people found this review helpful
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Very helpful and quick to get everything processed.

Reviewed By Heather - Portage, In | Traveled to
I booked an all inclusive trip to Mexico for 6 people last minute. (2 weeks notice) We just got home yesterday actually. Tim was VERY helpful and understanding, knowledgeable & non judgemental to the changes I kept throwing at him. He was very professional & made sure every detail was covered. I was emailed all my info right away. He was available to speak with me right away me when we had an issue of being stuck at the airport after missing our flight (Immigration issue made everyone miss there connection flights). He was on the phone ASAP trying to find us new flights out. I would highly recommend Tim to help with your next travel needs!
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you Heather. I didn't realize that I had not responded to this.
2 of 17 people found this review helpful
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all in

Reviewed By win, win - Portage, IN | Traveled to
Tim was able to accommodate to my personal traveling requests. All went well as planned. He didn't even act discouraged when i called to inquire upon switching resorts 4 different times (approx).
I would recommend this agent to my family and friends
5 of 23 people found this review helpful
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Tim made travel planning simple!

Reviewed By SL - Chesterton, IN | Traveled to
If you want travel planning made simple, Tim is your guy! He is very friendly, knowledgeable, and efficient. My wife and I had a great time on our trip to Florida last April, and have already booked a trip to California for June 2016. I would reccomend him to any and everyone looking for hassel free travel planning!
I would recommend this agent to my family and friends
5 of 23 people found this review helpful
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Very enjoyable trip. Grandkids had a blast.

Reviewed By Dan - Portage, In. | Traveled to Caribbean
tim was very helpful. all the bases were covered.
I would recommend this agent to my family and friends
Tim Flatz responded:
Thank you for the kind words Dan.
6 of 26 people found this review helpful
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He took care of everything and stayed in constant contact for any questions and information.

Reviewed By Chris Cox - Hebron Indiana | Traveled to
Tim is a great guy first off. I've know him before using him as a travel agent which made me a little hesitant to use him in case something went wrong, but he definitely came through. He helped me book my first ever cruise for my wife and I. Being it was my first cruise I had a ton of questions, and he answered them all almost inatantly. To top it off in our cabin for our cruise he had set up a special treat for our arrival without even telling us.
I would recommend this agent to my family and friends
3 of 20 people found this review helpful
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Family fun

Reviewed By Kimberly - North Judson, IN | Traveled to
Tim was quick in responding to my every question whether it was calling or email. I wanted a great affordable vacation fun for my whole family. He gave us some great ideas for cruises and destinations. Very knowledgeable, friendly and easy to talk to. Can't wait for our adventure to begin! Thank you Tim!
I would recommend this agent to my family and friends
4 of 23 people found this review helpful
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Awesome trip!

Reviewed By Tammy - Valparaiso, IN | Traveled to
Tim did an awesome job organizing our group cruise. Excursions were fun and reasonable. Tim knew all the tips and trades. Will definitely book with Tim again.
I would recommend this agent to my family and friends
2 of 19 people found this review helpful
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Tim was absolutely wonderful!

Reviewed By Kaylin and Vince - Chesterton, IN | Traveled to
Tim was great! He asked us what we were wanting out of our vacation and showed us a few options and once we picked the best option for us he set up a wonderful vacation. We had some questions after booking everything and Tim was always very prompt and helpful and made sure to answer all of our questions. We would recommend Tim to anyone wanting to plan a vacation!
I would recommend this agent to my family and friends
5 of 25 people found this review helpful
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Stress Free Vacation Planning

Reviewed By JRF - Portage, IN | Traveled to
Great Communication, awesome ideas and money saving tips. Very knowledgeable on cruises, excursions, and all inclusives. I would highly recommend Tim Flatz to anyone.
I would recommend this agent to my family and friends
4 of 23 people found this review helpful
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