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Shane Klaver

Ankeny, Iowa Travel Agent
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Shane Klaver

Shane Klaver

Ankeny, Iowa Travel Agent
A Full-Service Travel Leaders Associate Agency
67 Reviews | 100% Recommended
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Vacation Travel Specialist

Tahiti
Tahiti

Travel is my passion and I look forward to sharing my passion of this industry with you. I’ll get to know you and your travel style and help craft the perfect vacation experience for you. I have office locations in Webster City and Ankeny, Iowa but can work with you even if you’re not local!

I take the uncertainty out of the booking process so you get what you want without stress. I have a deep understanding of numerous international destinations, and I will help you create an itinerary that covers all of your interests and goals. I specialize in a wide variety of destinations including:

  • Hawaii 
  • All-Inclusive Resort Destinations
  • Tahiti
  • Italy 
  • European River Cruises 
  • New Zealand 
  • And more!

I was recently named one of the 2019 Top 30 Travel Advisors Under 30 by Travel Agent Central. I am a Hawaii Master Specialist, Sandals Star Award Recipient for four years in a row, and was invited by the Tahiti Tourism Board to attend their travel exchange in 2016. I also have numerous accreditation from the world’s leading travel companies and resorts.

Talk with me today so we can create your perfect vacation!

CERTIFICATES & AWARDS

Certified Luxury Travel Specialist
Certified ASTA Travel Agent
Certified Luxury Specialist
Hawaii Destination Expert
AMResorts Master Agent
Sandals Certified Specialist

My Travel Stories

All-Inclusive Resorts
Sunsets in Hawaii never disappoint
Aloha From Hawaii
Italy

Danube Dreams River Cruise

This amazing journey with Avalon Waterways started off with a 2 night stay in Prague where we were able to experience the magic of Prague! A couple of my favorite things about Prague was seeing Prague Castle & doing a private beer tour where we got to visit a couple of ... Read more from my Danube Dreams River Cruise story.

My Reviews

Rating: 5 67 Reviews | 100% Recommended

Honeymoon planning made easy!

Reviewed By The Meyers - Cedar Falls, IA | Traveled to
Shane was absolutely wonderful to work with! He came highly recommended to us by a friend, and we are so glad that we had him help us plan/book our honeymoon. With all of the other wedding details that were on our mind, it was comforting to know that Shane was taking care of all of the details of our honeymoon trip to Sandals Royal Planation in Ocho Rios, Jamaica. The fights worked perfectly together as far as timing, and we are also pleased that Shane shared the Club Mobay information with us and that we took advantage of that. It made customs/security that much faster for us, and put us at ease in Jamaica when we were at an unfamiliar airport. We can't wait to work with Shane on another vacation in the future! He was kind, knowledgeable, and always prompt in replying to our calls/emails. Thanks so much, Shane!!
I would recommend this agent to my family and friends
28 of 50 people found this review helpful
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Fantastic Experience!

Reviewed By Jeri H - Jefferson, Iowa | Traveled to
We have worked with Shane on planning two different vacations over the past year. He has given us some great advise as to where to stay, set up our airline reservations and even transfers while we are in Mexico. I am so happy to have someone that knows what's involved when trying to set up a vacation from hotels to airfare. I do not like using the on line sites because they are confusing and normally too much information overload. Shane is a great resource and I've referred some other fellow travelers to him because of the extra care and attention he has given us. Can't wait to start planning another vacation soon with the help of Shane Klaver!!!!!
I would recommend this agent to my family and friends
21 of 40 people found this review helpful
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A wonderful 40th Anniversary!

Reviewed By Over 60 and lovin' life - Webster City, Iowa | Traveled to Caribbean
Shane was awesome! We told him what we were thinking about for our 40th wedding anniversary. He listened to us and found the perfect vacation for us. All arrangements were made perfectly!! Every detail was flawless!
I would recommend this agent to my family and friends
15 of 29 people found this review helpful
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Hawaiian Honeymoon

Reviewed By Kzac - Dows, IA | Traveled to Hawaii ~ USA
Shane was very knowledagble about all the activities and traveling options we had when going to Hawaii! He helped make our trip affordable and wonderful at the same time! He answered all of our questions so we were prepared before we left! I definitely recommend his services!
I would recommend this agent to my family and friends
15 of 29 people found this review helpful
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Shane fulfilled all of our expectations and more!

Reviewed By Nelsons - Blairsburg,IA | Traveled to
Shane listened to us and helped us to plan exactly what we personally would enjoy. Every step of our dream vacation was great from the booking and payment plan to the trip itself. We were able to relax and enjoy each day knowing that everything was already taken care of. The flights were well timed and the hotels were top notch! We are already dreaming of the next trip Shane can help us check off of our bucket list!
I would recommend this agent to my family and friends
25 of 49 people found this review helpful
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Unforgettable honeymoon!

Reviewed By Abbi - Ankeny, IA | Traveled to Mexico
We were traveling for our honeymoon and had never traveled out of the country. Shane helped us by giving us several ideas on where to travel for a honeymoon, he showed us places where he has been and that really was important for us because we knew he wasn't going to send us somewhere that wasn't great! He gave us all of the pamphlets and magazines of the places we were considering. He communicated very well with us at where we were in the process. Once everything was booked, he sent us our itinerary and was very good about answering our questions. We had zero problems while we were gone so we didn't need to call him - although if we did, he provided us with a 24/7 number to call that would help us fix the problem. Our resort was so perfect for our honeymoon! Shane was so great to work with and I would highly recommend him for any of your travel needs! We will be using him for all of our future trips! :)
I would recommend this agent to my family and friends
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Girls 30th Bday Trip

Reviewed By Tashia - Des Moines, IA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Shane is always so helpful and takes care of everything!
I would recommend this agent to my family and friends
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Happy Honeymoon

Reviewed By Jonny - Waukee, Iowa | Traveled to Nassau ~ Bahamas ~ Caribbean
Shane was easy to work with and communicated in a timely fashion
I would recommend this agent to my family and friends
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Once in a lifetime experience!!

Reviewed By Wendy - Berryville, Arkansas | Traveled to Dominican Republic ~ Caribbean
He was so attentive, anytime we had questions or concerns he would always help us out! Highly recommend booking through him!
I would recommend this agent to my family and friends
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Alaska or bust!

Reviewed By Roxanne - Ankeny | Traveled to Alaska ~ USA
He was friendly and respected the budget we set up to send our parents to Alaska. Shane set up airline flights, transfers to and from the hotel and the ship. He also helped us set up excursions at every destination. Everything went just as planned with no hassels. They were grinning from ear to ear in every picture.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Alaska in spring - bucket list!

Reviewed By Bruiser - Ankeny, IA | Traveled to Alaska ~ USA
Great experience, easy to reach by phone, email and text. Set us up quickly with exactly what we were looking for (joint cruise and land tour), and explained everything we needed very clearly.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Our honeymoon!

Reviewed By K & S - Dayton, IA | Traveled to Maui Island ~ Hawaii ~ USA
Working with our travel agent Shane Klaver was very easy! We could do everything by phone and e-mail. It was nice to just tell him what we wanted and he made it happen!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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The trip of a lifetime

Reviewed By Whitney - Ankeny, Iowa | Traveled to Hawaii Island ~ Hawaii ~ USA
Shane was awesome to work with from start to finish! Knew exactly what we were looking for & helped us plan the perfect trip. He continually checked in with us before and after our trip. Couldn’t have asked for a better agent to work with! Would recommend to anyone!!!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Family Time in Maui!

Reviewed By Scott - Urbandale, IA | Traveled to Maui Island ~ Hawaii ~ USA
Shane did a great job planning our vacation! He listened to the kind of vacation we wanted - and then made it happen within our budget.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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The Best Vacation we've ever taken!

Reviewed By Theis Family - Des Moines, Iowa | Traveled to Alaska ~ USA
Shane was very helpful in getting us the bucket list trip that we were waiting on for 15 years!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Jamaica 2019

Reviewed By Jamaica - Des Moines, Iowa | Traveled to Jamaica ~ Caribbean
Shane was great to work with! We provided him with our budget and he gave us four or five destinations to pick from. This helped make this entire process less overwhelming. He booked all of our reservations and provided us with all the information we needed. He answered all of my questions about traveling right away. Shane is great to work with! We had a blast on our trip and would definitely use him again!
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Beautiful resort and amazing trip!

Reviewed By Pat - Webster City, IA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Shane was very easy to work with and had answers to all of our questions in a very timely manner. Also gave recommendations from his past traveling experiences, to help assist in our process.
I would recommend this agent to my family and friends
13 of 26 people found this review helpful
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Perfect Honeymoon!!

Reviewed By Just Married - Norwalk, Iowa | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Shane was very patient with us and all of our questions. He was informative and picked a perfect resort for our honeymoon.
I would recommend this agent to my family and friends
12 of 24 people found this review helpful
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Very knowledgeable and fun to work with

Reviewed By Margaret - Iowa | Traveled to
We have gone on 3 cruises so far that Shane has set up for us..Shane was very helpful in lining up the cruises and answering all of our questions for it. He also made sure we had flights, hotel and transfers set up. He made sure we were comfortable with everything planned and if we emailed him or phoned with last minute questions he got back to us ASAP. We will continue to use Shane for all of our travel plans.
I would recommend this agent to my family and friends
23 of 46 people found this review helpful
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Thank you Shane!

Reviewed By #HenningsDownTheAisle - Saint Charles | Traveled to Montego Bay ~ Jamaica ~ Caribbean
We had a great experience working with Shane. He listened to our interests and provide several options for us to review. Once we made our selection he ensured that our itinerary was set well in advance including an excursion from the resort. We will definitely use Shane for our future travel arrangements!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Can't wait to return to the ocean!

Reviewed By KB - Iowa | Traveled to Negril ~ Jamaica ~ Caribbean
He was great to work with. We have been to this location before but when I asked him to compare it to other places he did a great job at letting me know which resort/location we would most likely prefer. Always replied in a timely manner with any questions I had.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Honeymoon of a lifetime

Reviewed By Anna - Jefferson, IA | Traveled to Australia ~ Australia & New Zealand
He made everything very easy and booked amazing excursions for us! Cute hotel rooms every place we stayed. It was a amazing time
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Cancún

Reviewed By Jordan - Webster City, Iowa | Traveled to Cancun ~ Quintana Roo ~ Mexico
Shane was excellent to work with. He was able to eliminate any hassle that goes with planning a vacation that is out of country. He put us in an excellent resort with excellent transportation from beginning to end. He also provided us with amazing excursions that made this vacation unforgettable. Thank you Shane and I can’t wait to plan our next vacation with you!!
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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The resort was the nicest we have ever been to

Reviewed By Ken - Chariton iowa | Traveled to Cancun ~ Quintana Roo ~ Mexico
Great, we have used Shane 4-5 times now and it’s always great
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Great trip by Shane!

Reviewed By The Johnson's - Des Moines | Traveled to
Shane was very kind throughout the entire booking process, and even up to the day we left. Great job, Shane!
I would recommend this agent to my family and friends
18 of 37 people found this review helpful
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Return to Jamaica 2019

Reviewed By wcmargmixer - Webster Ctiy, Iowa | Traveled to Jamaica ~ Caribbean
Shane always does his best to get us the best deals with the best fun! We are always asking him what if we did this or this or maybe that and he always takes the time to research and get back to us. I would never travel out of the states without his exemplary service.
I would recommend this agent to my family and friends
1 of 4 people found this review helpful
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Amazing agent, amazing trip!!!!!!!

Reviewed By Scarlett - Carroll, IA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Shane was AMAZING to work with! I initially looked into booking this trip myself before calling Shane. After speaking with him he was able to get us a more exclusive room, upgrades, much better travel accommodations the personal service and much more for far less money than I could have gotten had I booked on my own.

I told him what we were looking for and he put us in a resort that far surpassed my expectations! I was truly amazed and so happy! Great job, Shane!! The only travel agent we will ever use again and we will use him for every trip!
I would recommend this agent to my family and friends
12 of 26 people found this review helpful
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Jamaica - South Coast

Reviewed By SO - Ames, IA | Traveled to Jamaica ~ Caribbean
Shane was very helpful in booking our all-inclusive vacation. I just told him what I was looking for and he took care of everything. He followed up with us before and after the trip.
I would recommend this agent to my family and friends
14 of 30 people found this review helpful
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Our amazing honeymoon

Reviewed By Whitney Hoefling - Clear lake, Iowa | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
He asked my husband and I questions about what we wanted for our honeymoon. Then he gave us several suggestions and personal experience feedback. He planned everything with all our needs met.
I would recommend this agent to my family and friends
13 of 29 people found this review helpful
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Disney World 2017

Reviewed By Coleman Family - Webster City, IA | Traveled to Orlando ~ Florida ~ USA
Shane did a great job booking and planning our trip! Very nice to work with! Will be booking another trip throigh him again soon!
I would recommend this agent to my family and friends
14 of 31 people found this review helpful
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Best trip and experience ever

Reviewed By J &J - Bondurant, Ia | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Best experience with a Travel Agent ever!!! Shane was very detailed and prompt in putting together our trip to the Dominican. I planned a surprise Wedding Vow Renewal for my wife and he went above and beyond to make this a special/memorable trip for my family. We will never use anybody else to plan our future vacations. He's already working on our next adventure and can't wait for what he comes up with next! Thanks Shane!
I would recommend this agent to my family and friends
15 of 33 people found this review helpful
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Amazing Honeymoon

Reviewed By Honeymoon - Cheyenne, WY | Traveled to Italy ~ Europe
Shane was amazing to work with and took all of our needs and goals and created an amazing trip for my wife and I. He was great at providing ideas and suggestions based on what we wanted. He had great communication and was so great to work with.
I would recommend this agent to my family and friends
3 of 10 people found this review helpful
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Italian Adventure!

Reviewed By Ammons - Kennesaw, HA | Traveled to Italy ~ Europe
Shane was very helpful in helping us plan our family vacation and first trip to Italy. He was very patient with our large group and answered all of our questions.
I would recommend this agent to my family and friends
9 of 22 people found this review helpful
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Best trip of our lives!

Reviewed By Madi - Dallas, TX | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Shane was super helpful as an agent when my fiancé and I were looking for honeymoon places. He helped us book our honeymoon resort and it was the best we have ever been too in Mexico! Amazing food, service, and the resort was very clean. He is super easy to talk to and has quick response time! I would recommend to anyone looking for help with travel, especially out of the country.
I would recommend this agent to my family and friends
12 of 28 people found this review helpful
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The PERFECT trip!

Reviewed By Felts Fam - Webster City, IA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Shane made our whole travel experience easy & stress-free!! From beginning of the planning to the day we got home from out trip, Shane was always quick to answer questions & help when needed! Shane helped pick a destination that was perfect for our teenagers & us- Our vacation was PERFECT!
I would recommend this agent to my family and friends
17 of 38 people found this review helpful
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Wonderful Family Trip

Reviewed By Schellermom - Blairsburg, Iowa | Traveled to Jamaica ~ Caribbean
My husband and I had a great time working with Shane! He was very knowledgeable and helped us to pick the best place for our needs! Our son is about to enlist in the army and graduate in the next year and a half so this trip was very important to us to spend some quality family time together!! Thanks to Shane it was perfect - we will be using his skills and knowledge again soon!!
I would recommend this agent to my family and friends
13 of 30 people found this review helpful
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Made planning our trip easy!

Reviewed By Angi - Altoona, IA | Traveled to
This was our first all-inclusive trip. Shane gave us all the information and helped with all the little details in transportation. Never felt pressured at anytime ( really appreciated this)!
I would recommend this agent to my family and friends
19 of 42 people found this review helpful
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Great guy! Great trip!

Reviewed By Old Folks - Polk City, IA | Traveled to
I had worked with Shane for a few years on corporate travel within my company and was very impressed so decided to contact him to help plan a personal vacation. He was amazing from start to finish and doesn't miss a thing! There were 3 couples in our group celebrating 30 years of marriage. With his experience and expertise he walked through the pros and cons of numerous options and price points. He never tired of our many questions - on everything! He really knows the ins and outs of all of it - he is a wealth of information! He is very genuine and helps you make plans as if he was going himself. We decided on Jamaica and he was spot on with every piece of advice along the way! It was very refreshing to see someone so involved and excited about what he "gets" to do for a living. We had so much fun getting to know him through all of this we thought maybe he should go along on our next trip! ;) We will, without a doubt, be planning future vacations with Shane!
I would recommend this agent to my family and friends
14 of 32 people found this review helpful
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made trip easy and stress free

Reviewed By Chad - Kamrar, IA | Traveled to
Shane made our trip very stress free and took care of everything for us. This was our first time traveling and finding our flights and everything, and he explained to us step by step exactly what we needed to do, and made so we trashy didn't even have to think. On our trip, it luggage ended up getting ruined on the fight, and when we got back, I just called him, and he took care of the claims and everything. I will definitely go through Shane again on our next trip! Totally worth the money to go through a travel agency whengoing through Shane.
I would recommend this agent to my family and friends
16 of 36 people found this review helpful
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One of the most hassle free trips ever! Great Trip

Reviewed By Mona - Iowa | Traveled to Caribbean
Shane was wonderful to work with! He did an exceptional job at getting our trip organized and planned. He found great prices for the trip we wanted. Everything was so smooth. He does a high level of communication to make sure you have all the information you need for the trip.
I would recommend this agent to my family and friends
11 of 27 people found this review helpful
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A trip for 2 50 year olds.

Reviewed By An Hawaiian trip - Corning, Iowa | Traveled to Hawaii Island ~ Hawaii ~ USA
When I contacted Shane I explained to him that my husband and I were wanting to book a trip to Hawaii. I wanted him to know that we do not travel a lot and we don't know a lot about booking a trip. Shane walked me through every step of the way. He asks a lot of questions to find out what kind of an experience we were wanting. He made an itinerary and then made adjustments to it to fit our needs. He was patient in answering question that he probably felt were silly. We really enjoyed our trip and it was partially due to Shane's work in planning our experiences.
I would recommend this agent to my family and friends
8 of 21 people found this review helpful
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Riedel Honeymoon

Reviewed By Riedel - Belmond, Iowa | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Shane was very accommodating and met with us on a Wednesday night in Webster City. He was very informative and had several options for great trips. He took care of everything for us from flights to hotel. Shane sent emails after we booked our trip with more information on the hotel and excursions. He also sent travel tips and a form that would help us get through customs faster. We’ll be using him in the future.
I would recommend this agent to my family and friends
7 of 19 people found this review helpful
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The ultimate Bucket List Trip

Reviewed By Alice - Ankeny Iowa | Traveled to Scotland ~ Europe
Shane was fantastic!! Before any planning began he sat down and listened to what we wanted out of this vacation and then planned a perfect tip! The hotels were amazing and the tours were wonderful! I would recommend him and New Horizons to anyone wanting to ensure a great vacation!
I would recommend this agent to my family and friends
13 of 31 people found this review helpful
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His recommendations were perfect

Reviewed By Woo - Boone, IA | Traveled to
Our group had a list of expectations for our trip, and the resort Shane recommended met them all! What more could we ask?
I would recommend this agent to my family and friends
17 of 39 people found this review helpful
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He took all the stress away!!!!

Reviewed By Relaxed before I leave - Des Moines, IA | Traveled to
I first contact Shane when I was planning my wedding. I was beyond stressed and over whelmed with the wedding and then remembered we needed a honey moon, I told Shane what I was looking for and he gave me a couple options. Even after we picked the resort he handled everything. Shane made sure we known exactly what we needed to do and have for the trip. We have since used him again to book another trip for January 2016 with 3 other couples and again I have not had to stress about anything. Would never use anyone else!!!!!
I would recommend this agent to my family and friends
15 of 35 people found this review helpful
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Shane handled all the details and made our trip worry-free!

Reviewed By Kathy - Webster City, IA | Traveled to
I contacted Shane inquiring about a family vacation to a warm destination. He gave me multiple destination ideas and was attentive to the key areas that we desired. Throughout the planning process, he was prompt in returning my emails and phone calls. We were all thrilled with our vacation spot in Playa del Carmen. Even though we had access to other resorts, we elected to stay within our resort during our stay. I will not hesitate to use Shane again to plan our next destination vacation. We went into this trip as a "once in a lifetime" experience, to now "can't wait to go back" type trip.
I would recommend this agent to my family and friends
12 of 29 people found this review helpful
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Great quick service. We enjoyedo our trip so much.

Reviewed By Stolt - Cancun Mexico | Traveled to
It was so easy, we just give him our dates and possible destination, in less than a day we had optons to pick from.
I would recommend this agent to my family and friends
13 of 32 people found this review helpful
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Travel made easy & memories to last a lifetime!

Reviewed By Mr. and Mrs. Bell - Altoona, IA | Traveled to
My first experience with a travel agency was when Shane helped us book our first international trip in 2014 for our 10th wedding anniversary. We knew we wanted to go to Jamaica but that was about it. Shane introduced us to the concept of all inclusive travel and the world of Sandals. He listens to what you want out of a vacation and gets to know you as a personally. We couldn't be any happier with the trips he has assisted us with and now we book every year through him and New Horizons Travel. Highly recommend Shane and New Horizons Travel to all our friends and family for a hassle free and fun travel experience.
I would recommend this agent to my family and friends
18 of 42 people found this review helpful
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The best at what he does!

Reviewed By Tropic Traveler - Des Moines IA | Traveled to
Shane gave us the best advice of Cabos San Lucas. He was very helpful in picking the best place that matched our needs. He is fast in response and knows his stuff. This was my 3rd trip to Mexico and he has always delivered! I will be planning all of my trips with him.
I would recommend this agent to my family and friends
16 of 38 people found this review helpful
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He knew everything we ever needed to know!

Reviewed By Cassie - Webster City, IA | Traveled to
Shane helped make our trip so easy. This was our first trip together and he helped with every single question we had and responded very quick. We plan on booking another trip in the future with Shane!
I would recommend this agent to my family and friends
15 of 36 people found this review helpful
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Shane was WONDERFUL!

Reviewed By Christin - Webster City, Iowa | Traveled to
This was my first time on a vacation on my own! Shane helped me every step of the way! He helped me out so much that he inspired me to want to become a Travel Agent! He did a great job! Made my first trip unforgettable! I can't thank him enough!
I would recommend this agent to my family and friends
15 of 36 people found this review helpful
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Wonderful and Easy Trip

Reviewed By Allie - St. Charles | Traveled to New Zealand ~ Australia & New Zealand
We had a great experience working with Shane. He was always willing to answer our questions and great at communicating. If he thought we would have a question when he was going to be out of the office then he would let us know that it might take him longer than a day to answer our question. Everything that was booked was incredible and the perfect experience for our trip to New Zealand. It was great to know that if we had any issues that the 24 hr group was there to help with anything. We had one scheduling issue on our trip that didn't end up being an issue because it was handled so quickly and easily. Would love to book another trip with Shane and would recommend him.
I would recommend this agent to my family and friends
8 of 23 people found this review helpful
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Amazing Help and Great Recommendations

Reviewed By Ashley - Independence, IA | Traveled to
Shane was very helpful and knowledgeable with helping my husband and I plan for our Honeymoon! He was recommended by a family friend and have passed his name along to many of our other newly wed friends and family members! Keep up the wonderful job, Shane. We will be back for sure to book another trip with him.
I would recommend this agent to my family and friends
13 of 33 people found this review helpful
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He's our Go-To Guy!

Reviewed By JJ's Girl - Ankeny, Iowa | Traveled to
We used Shane to schedule a vacation and went to an all-inclusive based on his recommendation. We figured since he's taken the time to get his certification with travel resorts and companies that offer them, he must take his job seriously. The resort he recommended was everything he said it was. He knew every minute detail about it and gave us the dos and don'ts up front. He's a wealth of knowledge. We had a couple snafus with the airline through no fault of his, but when he got home, we stopped in to say hi and tell him how much fun we had. We mentioned the snafus, he apologized for them, took the ball and went running with it. He contacted the airline on our behalf and got us credits towards another flight. It was no easy task, but he stayed on it and really went the extra mile. We've booked another trip for this summer already and are currently discussing a European vacation for next year with him. Won't use anybody else.
I would recommend this agent to my family and friends
12 of 31 people found this review helpful
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Wonderful Travel Agent

Reviewed By Kami - Granger, IA | Traveled to
My husband and I were planning our honeymoon and weren't quite sure where we wanted to go, we just knew somewhere warm. Due to all of Shane's travel experience, we were able to tell him what we were looking for and based off of that he narrowed it down to a few places we would really enjoy. Shane was very helpful in the planning process as well as the day of the flight down to Jamaica. Our first flight was delayed and I was able to talk to Shane and let him know that and he was working on backup flights just in case. I would highly recommend Shane as the agent to book your next dream vacation and we will definitely be using him in the future!
I would recommend this agent to my family and friends
14 of 36 people found this review helpful
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Shane made planning so easy!

Reviewed By Aida - Independence, IA | Traveled to
Shane was so wonderful from the start of planning our honeymoon trip! He was always there and responded quick to all of questions! We will definitely recommend Shane to anyone looking to go on a trip. We are already super excited to start planning our trip to Mexico next year! Thanks Shane! You rock!!
I would recommend this agent to my family and friends
15 of 39 people found this review helpful
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Shane helped us choose the right cruise!

Reviewed By Rose - Ankeny, IA | Traveled to
He helped with excursions, cruise details and due dates. I would highly recommend him!
I would recommend this agent to my family and friends
13 of 36 people found this review helpful
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Very Helpful

Reviewed By Gwen - Des Moines, Iowa | Traveled to
Shane was a great travel agent. We will be using him again for sure!
I would recommend this agent to my family and friends
14 of 38 people found this review helpful
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Shane is very helpful and prompt with requests from us.

Reviewed By Paul and Sandi - Iowa | Traveled to
Shane Klaver is very prompt and knowledgeable with any e-mails I send him. I asked him for ideas and he has had a lot of travel experience so he knows what is good and what is not. This is the second time we have used him in our travels and he has not disappointed us at all. He's very good at what he does!
I would recommend this agent to my family and friends
13 of 36 people found this review helpful
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He knew the resort and the area and answered our questions

Reviewed By Kayla - Clarion, Iowa | Traveled to
This was my first experience booking a trip with an agent. Shane made it so simple and met with us at our convenience. We loved our honeymoon and would gladly work with Shane again on our future trips.
I would recommend this agent to my family and friends
14 of 39 people found this review helpful
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A Rockstar vacation for 12!

Reviewed By KennaMarple - Des Moines, IA | Traveled to
My husband and I have used Shane Klaver for years and have been very happy with our relationship. This year, Shane planned a big vacation for 12 friends. All of us had different needs and wants, and I wanted to plan a big event at the end of the trip. He was there for us every step of the way. I told him what I envisioned, and he made it reality somehow! Shane takes the time to listen to the kind of trip you want, and uses his expertise to give you a vacation that is the perfect fit.
I would recommend this agent to my family and friends
13 of 37 people found this review helpful
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Hassle free trip!

Reviewed By KM - Austin, TX | Traveled to
My husband and I went on our first all inclusive trip for our honeymoon. We didn't know what to expect. Shane made the trip easy and hassle free. He made sure everything was in its place for the resort to take care of us. We will definitely be using Shane for all of our future trips!
I would recommend this agent to my family and friends
11 of 33 people found this review helpful
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Very helpful!!

Reviewed By The Maxwells - Collins, Iowa | Traveled to
Shane is an excellent travel gent! HE planned a wonderful cruise to the Panama Canal for us. When weather delayed our plane he called us at the airport with alternate plans even before the airline announced the delay. Shane also checked with uss when we were back home to make sure everything went well and helped us get a refund on a missed hotel reservation.
I would recommend this agent to my family and friends
14 of 39 people found this review helpful
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Beautiful Wedding on the Beach + Great Tour Excurs

Reviewed By Cindy & Jeff - Ankeny, IA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Shane was very responsive to my questions, and provided the info I needed to make our decision about booking our trip. He was especially helpful in explaining the resort's credit system and how that would work with various tours/excursions we wanted and advised us to make tour reservations ahead of time --- which was exactly right! Once at the resort, we learned it was more difficult to book at the times we wanted. We were planning a wedding on the beach, and since he had seen the venues, it eased my mind regarding what the resort actually provided.
I would recommend this agent to my family and friends
9 of 30 people found this review helpful
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Very helpful & knowledgable!

Reviewed By darends - Southwest Iowa | Traveled to
I emailed Shane, told him about what I wanted to spend, I gave him a few different sets of dates and told him we wanted the beach. I told him it didn't have to be Mexico but Mexico would be good. The same evening (after office hours) he replied with a few different choices. When you finally decide to take the next step and actually start planning, you are very grateful to that fast of response! We reviewed the locations, googled them, looked up info about them and had a hard choice about which one to choose. I asked Shane a several questions, locations, what the differences were in the locations, etc. Shane was very helpful. In the end we LOVED our 8 night stay at Sandos Playacar Beach Resort in Playa del Carmen, Mexico. From my first email, the payments, the transportation to our return flight home, we have a VERY POSITIVE experience! Even a few days before our trip I had emailed Shane asking how do we cancel, our son might have surgery. Since we had purchased trip insurance we could cancel up until our flight was to leave without any worries. He told me he would be in the office to just give him a call and he would start the refund process. Obviously we were able to go on our trip but it was comforting to know if needed, help was just a phone call or email away! We really appreciate Shane being so knowledgable from the very beginning. Thanks again Shane!!
I would recommend this agent to my family and friends
12 of 36 people found this review helpful
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Perfect trip to the Exumas

Reviewed By bk6264 - Iowa | Traveled to
Shane planned an amazing trip for us to Sandals Emerald Bay! His recommendation was spot on and the resort was everything he said it was. He took all the stress away and we didn't have to figure anything out. He took care of booking our excursions, spa treatments as well as my husbands tee times at the golf course. He also set us up with a candle light dinner. Shane also took care of coordinating our preferences for our Butler prior to arrival. We have used Shane several times in the past and have had wonderful experiences and will continue to use his services! He always makes us feel comfortable with his extensive travel knowledge as well as he takes time to actually visit these resorts so he knows each resort so well and he has awesome contacts to make sure we are always well taken care of! If you are looking for an expert to handle the details of your next vacation look no further than Shane!
I would recommend this agent to my family and friends
11 of 37 people found this review helpful
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Always so helpful!

Reviewed By melanie - ankeny iowa | Traveled to
shane always gets back to me promptly and is so helpful with all my questions. I'm so appreciative for his help and we had the best vacation in the Dominican...exactly everything we wanted and more in a resort!
I would recommend this agent to my family and friends
10 of 36 people found this review helpful
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