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Shane Klaver

Ankeny, Iowa Travel Agent

New Horizons Travel, a Travel Leaders Network affiliate agency

Iowa Agent Specializing in Vacation Planning

With offices in Ankeny and Webster City, I am able to help the great people of Iowa experience their dream vacation! I pride myself in being able to accommodate all vacation styles from African safaris to relaxing Caribbean resorts, European river cruises, and beyond. Take a look at my specialties below!

My Travel Specialties

Tahiti

Vacation Travel Specialist

With offices in Ankeny and Webster City, I am able to help the great people of Iowa experience their dream vacation! I pride myself in being able to accommodate all vacation styles from African safaris to relaxing Caribbean resorts, European river ... Read more from my Vacation Travel Specialist bio.

Sunset from Fairmont Orchid

Hawaii

Aloha!! Ever since my first visit to the islands I caught the Hawaii bug! Hawaii is such a diverse destination that offers so much different activities and experiences! Each island is so unique and differs from each other. One of my ... Read more from my Hawaii bio.

Cancun

All-Inclusive Resorts

I have traveled extensively through the shores of Mexico and islands of the Caribbean and have personally experienced hundreds of all-inclusive resorts out there! I've walked the beaches and experienced the restaurants at many all-inclusive resorts and can match you with ... Read more from my All-Inclusive Resorts bio.

Bora Bora

Tahiti

La Ora Na! The islands of French Polynesia are truly spectacular and should be at the top of everyone's bucket list! I was recently chosen to participate in the 2016 Tahiti Travel Exchange hosted by the Tahiti Tourism board where I ... Read more from my Tahiti bio.

Venice

Europe

Europe is an enchanting destination that offers so many great destinations with all kinds of history, art, culture and food! 

Traveling through Europe can be done several different ways and I have experience with designing all kinds of European getaways such as:

My Travel Experiences

All-Inclusive Resorts
Sunsets in Hawaii never disappoint
Aloha From Hawaii
Italy

My Reviews

7 of 12 people found this review helpful

His recommendations were perfect

Reviewed By Woo - Boone, IA | Traveled to
Our group had a list of expectations for our trip, and the resort Shane recommended met them all! What more could we ask?
I would recommend this agent to my family and friends
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Jamaica - South Coast

Reviewed By SO - Ames, IA | Traveled to Jamaica ~ Caribbean
Shane was very helpful in booking our all-inclusive vacation. I just told him what I was looking for and he took care of everything. He followed up with us before and after the trip.
I would recommend this agent to my family and friends
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Our amazing honeymoon

Reviewed By Whitney Hoefling - Clear lake, Iowa | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
He asked my husband and I questions about what we wanted for our honeymoon. Then he gave us several suggestions and personal experience feedback. He planned everything with all our needs met.
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful

Disney World 2017

Reviewed By Coleman Family - Webster City, IA | Traveled to Orlando ~ Florida ~ USA
Shane did a great job booking and planning our trip! Very nice to work with! Will be booking another trip throigh him again soon!
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful

The ultimate Bucket List Trip

Reviewed By Alice - Ankeny Iowa | Traveled to Scotland ~ Europe
Shane was fantastic!! Before any planning began he sat down and listened to what we wanted out of this vacation and then planned a perfect tip! The hotels were amazing and the tours were wonderful! I would recommend him and New Horizons to anyone wanting to ensure a great vacation!
I would recommend this agent to my family and friends
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4 of 8 people found this review helpful

Fantastic Experience!

Reviewed By Jeri H - Jefferson, Iowa | Traveled to
We have worked with Shane on planning two different vacations over the past year. He has given us some great advise as to where to stay, set up our airline reservations and even transfers while we are in Mexico. I am so happy to have someone that knows what's involved when trying to set up a vacation from hotels to airfare. I do not like using the on line sites because they are confusing and normally too much information overload. Shane is a great resource and I've referred some other fellow travelers to him because of the extra care and attention he has given us. Can't wait to start planning another vacation soon with the help of Shane Klaver!!!!!
I would recommend this agent to my family and friends
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5 of 10 people found this review helpful

made trip easy and stress free

Reviewed By Chad - Kamrar, IA | Traveled to
Shane made our trip very stress free and took care of everything for us. This was our first time traveling and finding our flights and everything, and he explained to us step by step exactly what we needed to do, and made so we trashy didn't even have to think. On our trip, it luggage ended up getting ruined on the fight, and when we got back, I just called him, and he took care of the claims and everything. I will definitely go through Shane again on our next trip! Totally worth the money to go through a travel agency whengoing through Shane.
I would recommend this agent to my family and friends
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4 of 9 people found this review helpful

Honeymoon planning made easy!

Reviewed By The Meyers - Cedar Falls, IA | Traveled to
Shane was absolutely wonderful to work with! He came highly recommended to us by a friend, and we are so glad that we had him help us plan/book our honeymoon. With all of the other wedding details that were on our mind, it was comforting to know that Shane was taking care of all of the details of our honeymoon trip to Sandals Royal Planation in Ocho Rios, Jamaica. The fights worked perfectly together as far as timing, and we are also pleased that Shane shared the Club Mobay information with us and that we took advantage of that. It made customs/security that much faster for us, and put us at ease in Jamaica when we were at an unfamiliar airport. We can't wait to work with Shane on another vacation in the future! He was kind, knowledgeable, and always prompt in replying to our calls/emails. Thanks so much, Shane!!
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

Great trip by Shane!

Reviewed By The Johnson's - Des Moines | Traveled to
Shane was very kind throughout the entire booking process, and even up to the day we left. Great job, Shane!
I would recommend this agent to my family and friends
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5 of 11 people found this review helpful

Made planning our trip easy!

Reviewed By Angi - Altoona, IA | Traveled to
This was our first all-inclusive trip. Shane gave us all the information and helped with all the little details in transportation. Never felt pressured at anytime ( really appreciated this)!
I would recommend this agent to my family and friends
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4 of 9 people found this review helpful

Very knowledgeable and fun to work with

Reviewed By Margaret - Iowa | Traveled to
We have gone on 3 cruises so far that Shane has set up for us..Shane was very helpful in lining up the cruises and answering all of our questions for it. He also made sure we had flights, hotel and transfers set up. He made sure we were comfortable with everything planned and if we emailed him or phoned with last minute questions he got back to us ASAP. We will continue to use Shane for all of our travel plans.
I would recommend this agent to my family and friends
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4 of 9 people found this review helpful

Wonderful Travel Agent

Reviewed By Kami - Granger, IA | Traveled to
My husband and I were planning our honeymoon and weren't quite sure where we wanted to go, we just knew somewhere warm. Due to all of Shane's travel experience, we were able to tell him what we were looking for and based off of that he narrowed it down to a few places we would really enjoy. Shane was very helpful in the planning process as well as the day of the flight down to Jamaica. Our first flight was delayed and I was able to talk to Shane and let him know that and he was working on backup flights just in case. I would highly recommend Shane as the agent to book your next dream vacation and we will definitely be using him in the future!
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

He took all the stress away!!!!

Reviewed By Relaxed before I leave - Des Moines, IA | Traveled to
I first contact Shane when I was planning my wedding. I was beyond stressed and over whelmed with the wedding and then remembered we needed a honey moon, I told Shane what I was looking for and he gave me a couple options. Even after we picked the resort he handled everything. Shane made sure we known exactly what we needed to do and have for the trip. We have since used him again to book another trip for January 2016 with 3 other couples and again I have not had to stress about anything. Would never use anyone else!!!!!
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Best trip of our lives!

Reviewed By Madi - Dallas, TX | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Shane was super helpful as an agent when my fiancé and I were looking for honeymoon places. He helped us book our honeymoon resort and it was the best we have ever been too in Mexico! Amazing food, service, and the resort was very clean. He is super easy to talk to and has quick response time! I would recommend to anyone looking for help with travel, especially out of the country.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

The PERFECT trip!

Reviewed By Felts Fam - Webster City, IA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Shane made our whole travel experience easy & stress-free!! From beginning of the planning to the day we got home from out trip, Shane was always quick to answer questions & help when needed! Shane helped pick a destination that was perfect for our teenagers & us- Our vacation was PERFECT!
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Best trip and experience ever

Reviewed By J &J - Bondurant, Ia | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Best experience with a Travel Agent ever!!! Shane was very detailed and prompt in putting together our trip to the Dominican. I planned a surprise Wedding Vow Renewal for my wife and he went above and beyond to make this a special/memorable trip for my family. We will never use anybody else to plan our future vacations. He's already working on our next adventure and can't wait for what he comes up with next! Thanks Shane!
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Wonderful Family Trip

Reviewed By Schellermom - Blairsburg, Iowa | Traveled to Jamaica ~ Caribbean
My husband and I had a great time working with Shane! He was very knowledgeable and helped us to pick the best place for our needs! Our son is about to enlist in the army and graduate in the next year and a half so this trip was very important to us to spend some quality family time together!! Thanks to Shane it was perfect - we will be using his skills and knowledge again soon!!
I would recommend this agent to my family and friends
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3 of 9 people found this review helpful

Travel made easy & memories to last a lifetime!

Reviewed By Mr. and Mrs. Bell - Altoona, IA | Traveled to
My first experience with a travel agency was when Shane helped us book our first international trip in 2014 for our 10th wedding anniversary. We knew we wanted to go to Jamaica but that was about it. Shane introduced us to the concept of all inclusive travel and the world of Sandals. He listens to what you want out of a vacation and gets to know you as a personally. We couldn't be any happier with the trips he has assisted us with and now we book every year through him and New Horizons Travel. Highly recommend Shane and New Horizons Travel to all our friends and family for a hassle free and fun travel experience.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Great guy! Great trip!

Reviewed By Old Folks - Polk City, IA | Traveled to
I had worked with Shane for a few years on corporate travel within my company and was very impressed so decided to contact him to help plan a personal vacation. He was amazing from start to finish and doesn't miss a thing! There were 3 couples in our group celebrating 30 years of marriage. With his experience and expertise he walked through the pros and cons of numerous options and price points. He never tired of our many questions - on everything! He really knows the ins and outs of all of it - he is a wealth of information! He is very genuine and helps you make plans as if he was going himself. We decided on Jamaica and he was spot on with every piece of advice along the way! It was very refreshing to see someone so involved and excited about what he "gets" to do for a living. We had so much fun getting to know him through all of this we thought maybe he should go along on our next trip! ;) We will, without a doubt, be planning future vacations with Shane!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

He's our Go-To Guy!

Reviewed By JJ's Girl - Ankeny, Iowa | Traveled to
We used Shane to schedule a vacation and went to an all-inclusive based on his recommendation. We figured since he's taken the time to get his certification with travel resorts and companies that offer them, he must take his job seriously. The resort he recommended was everything he said it was. He knew every minute detail about it and gave us the dos and don'ts up front. He's a wealth of knowledge. We had a couple snafus with the airline through no fault of his, but when he got home, we stopped in to say hi and tell him how much fun we had. We mentioned the snafus, he apologized for them, took the ball and went running with it. He contacted the airline on our behalf and got us credits towards another flight. It was no easy task, but he stayed on it and really went the extra mile. We've booked another trip for this summer already and are currently discussing a European vacation for next year with him. Won't use anybody else.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Shane handled all the details and made our trip worry-free!

Reviewed By Kathy - Webster City, IA | Traveled to
I contacted Shane inquiring about a family vacation to a warm destination. He gave me multiple destination ideas and was attentive to the key areas that we desired. Throughout the planning process, he was prompt in returning my emails and phone calls. We were all thrilled with our vacation spot in Playa del Carmen. Even though we had access to other resorts, we elected to stay within our resort during our stay. I will not hesitate to use Shane again to plan our next destination vacation. We went into this trip as a "once in a lifetime" experience, to now "can't wait to go back" type trip.
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

Very helpful & knowledgable!

Reviewed By darends - Southwest Iowa | Traveled to
I emailed Shane, told him about what I wanted to spend, I gave him a few different sets of dates and told him we wanted the beach. I told him it didn't have to be Mexico but Mexico would be good. The same evening (after office hours) he replied with a few different choices. When you finally decide to take the next step and actually start planning, you are very grateful to that fast of response! We reviewed the locations, googled them, looked up info about them and had a hard choice about which one to choose. I asked Shane a several questions, locations, what the differences were in the locations, etc. Shane was very helpful. In the end we LOVED our 8 night stay at Sandos Playacar Beach Resort in Playa del Carmen, Mexico. From my first email, the payments, the transportation to our return flight home, we have a VERY POSITIVE experience! Even a few days before our trip I had emailed Shane asking how do we cancel, our son might have surgery. Since we had purchased trip insurance we could cancel up until our flight was to leave without any worries. He told me he would be in the office to just give him a call and he would start the refund process. Obviously we were able to go on our trip but it was comforting to know if needed, help was just a phone call or email away! We really appreciate Shane being so knowledgable from the very beginning. Thanks again Shane!!
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

A Rockstar vacation for 12!

Reviewed By KennaMarple - Des Moines, IA | Traveled to
My husband and I have used Shane Klaver for years and have been very happy with our relationship. This year, Shane planned a big vacation for 12 friends. All of us had different needs and wants, and I wanted to plan a big event at the end of the trip. He was there for us every step of the way. I told him what I envisioned, and he made it reality somehow! Shane takes the time to listen to the kind of trip you want, and uses his expertise to give you a vacation that is the perfect fit.
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

The best at what he does!

Reviewed By Tropic Traveler - Des Moines IA | Traveled to
Shane gave us the best advice of Cabos San Lucas. He was very helpful in picking the best place that matched our needs. He is fast in response and knows his stuff. This was my 3rd trip to Mexico and he has always delivered! I will be planning all of my trips with him.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Amazing Help and Great Recommendations

Reviewed By Ashley - Independence, IA | Traveled to
Shane was very helpful and knowledgeable with helping my husband and I plan for our Honeymoon! He was recommended by a family friend and have passed his name along to many of our other newly wed friends and family members! Keep up the wonderful job, Shane. We will be back for sure to book another trip with him.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Very Helpful

Reviewed By Gwen - Des Moines, Iowa | Traveled to
Shane was a great travel agent. We will be using him again for sure!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Great quick service. We enjoyedo our trip so much.

Reviewed By Stolt - Cancun Mexico | Traveled to
It was so easy, we just give him our dates and possible destination, in less than a day we had optons to pick from.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

He knew the resort and the area and answered our questions

Reviewed By Kayla - Clarion, Iowa | Traveled to
This was my first experience booking a trip with an agent. Shane made it so simple and met with us at our convenience. We loved our honeymoon and would gladly work with Shane again on our future trips.
I would recommend this agent to my family and friends
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2 of 9 people found this review helpful

Shane fulfilled all of our expectations and more!

Reviewed By Nelsons - Blairsburg,IA | Traveled to
Shane listened to us and helped us to plan exactly what we personally would enjoy. Every step of our dream vacation was great from the booking and payment plan to the trip itself. We were able to relax and enjoy each day knowing that everything was already taken care of. The flights were well timed and the hotels were top notch! We are already dreaming of the next trip Shane can help us check off of our bucket list!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Shane made planning so easy!

Reviewed By Aida - Independence, IA | Traveled to
Shane was so wonderful from the start of planning our honeymoon trip! He was always there and responded quick to all of questions! We will definitely recommend Shane to anyone looking to go on a trip. We are already super excited to start planning our trip to Mexico next year! Thanks Shane! You rock!!
I would recommend this agent to my family and friends
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2 of 9 people found this review helpful

He knew everything we ever needed to know!

Reviewed By Cassie - Webster City, IA | Traveled to
Shane helped make our trip so easy. This was our first trip together and he helped with every single question we had and responded very quick. We plan on booking another trip in the future with Shane!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Shane helped us choose the right cruise!

Reviewed By Rose - Ankeny, IA | Traveled to
He helped with excursions, cruise details and due dates. I would highly recommend him!
I would recommend this agent to my family and friends
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2 of 9 people found this review helpful

Hassle free trip!

Reviewed By KM - Austin, TX | Traveled to
My husband and I went on our first all inclusive trip for our honeymoon. We didn't know what to expect. Shane made the trip easy and hassle free. He made sure everything was in its place for the resort to take care of us. We will definitely be using Shane for all of our future trips!
I would recommend this agent to my family and friends
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2 of 9 people found this review helpful

Very helpful!!

Reviewed By The Maxwells - Collins, Iowa | Traveled to
Shane is an excellent travel gent! HE planned a wonderful cruise to the Panama Canal for us. When weather delayed our plane he called us at the airport with alternate plans even before the airline announced the delay. Shane also checked with uss when we were back home to make sure everything went well and helped us get a refund on a missed hotel reservation.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Shane was WONDERFUL!

Reviewed By Christin - Webster City, Iowa | Traveled to
This was my first time on a vacation on my own! Shane helped me every step of the way! He helped me out so much that he inspired me to want to become a Travel Agent! He did a great job! Made my first trip unforgettable! I can't thank him enough!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Perfect trip to the Exumas

Reviewed By bk6264 - Iowa | Traveled to
Shane planned an amazing trip for us to Sandals Emerald Bay! His recommendation was spot on and the resort was everything he said it was. He took all the stress away and we didn't have to figure anything out. He took care of booking our excursions, spa treatments as well as my husbands tee times at the golf course. He also set us up with a candle light dinner. Shane also took care of coordinating our preferences for our Butler prior to arrival. We have used Shane several times in the past and have had wonderful experiences and will continue to use his services! He always makes us feel comfortable with his extensive travel knowledge as well as he takes time to actually visit these resorts so he knows each resort so well and he has awesome contacts to make sure we are always well taken care of! If you are looking for an expert to handle the details of your next vacation look no further than Shane!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Always so helpful!

Reviewed By melanie - ankeny iowa | Traveled to
shane always gets back to me promptly and is so helpful with all my questions. I'm so appreciative for his help and we had the best vacation in the Dominican...exactly everything we wanted and more in a resort!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Shane is very helpful and prompt with requests from us.

Reviewed By Paul and Sandi - Iowa | Traveled to
Shane Klaver is very prompt and knowledgeable with any e-mails I send him. I asked him for ideas and he has had a lot of travel experience so he knows what is good and what is not. This is the second time we have used him in our travels and he has not disappointed us at all. He's very good at what he does!
I would recommend this agent to my family and friends
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