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Lacey Veenstra-Gay

Ankeny, Iowa Travel Agent

New Horizons Travel, a Travel Leaders Network affiliate agency

Vacation Travel Specialist

As a specialist in destination weddings and honeymoons, I focus all my energy on creating exquisite and unique experiences for  my clients. Because it can take more than six months to plan a destination wedding, I usually end up developing a deep friendship with the couples, which allows me to better understand their particular needs and desires from sand ceremonies to string quartets to private moments before the ceremony.

While I have earned a degree in Travel and Hospitality and Business Administration, along with a number of travel-related education and seminar certificates, I believe that my most valuable education has come from visiting vacation destinations and properties. Seeing the properties really helps to sell it.

How can you explain the crystal clear water or white sand beaches or cuisine if you’ve never visited a property? That is why I have spent a significant amount of time personally traveling to Antigua, Panama, Mexico and Costa Rica.
Because I have traveled extensively throughout the Caribbean, I can give you exceptional insights into the differences between the various destinations. For example, I can tell you why you and your guests might prefer laid-back Jamaica over ritzy St. Barts or vice versa.

My travels have also allowed me to get to know the properties I book for you intimately. When I recommend a resort, I have more than likely walked its beaches, checked out its pools and visited its rooms. Over the years, I have also developed very important friendships with the managers and wedding coordinators at a number of resorts, which has helped me to create extra special celebrations for my clients.
I am also more than happy to help your destination wedding guests with their travel itineraries and with booking amazing adventures for them before and after your big day.

Lastly, you can be assured that I will do everything within my power to make your destination wedding and honeymoon an incredible dream come true.
 

My Reviews

107 of 111 people found this review helpful

Travel the easy way!

Reviewed By Jill - MN | Traveled to
Lacey did a great job finding us the best rates, just by changing our dates by one. She is very quick to respond to emails and questions. We would use her again for sure!
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Lacey Is a life saver

Reviewed By Kelsi - Des Moines | Traveled to
Lacey has been incredible to work with. Our first trip we booked with her was our honeymoon a couple months ago. Our honeymoon was everything that we expected and more! Without her helping us our honeymoon would not have been as perfect as it was. Since the minute we left Des Moines we had nothing to worry about. Everything was already taken care of. We had such a great experience with her that I am working with her again to plan a trip to Las Vegas for a group of our friends. We plan on working with Lacey from here on out!
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Lacey will take care of all your travel needs

Reviewed By Deb - Des Moines, IA | Traveled to
Lacey has helped us with several vacations. I love working with her. She gives us comparisons, listens to our wants/needs, gets us the flight times we want and takes care of the whole package. Lacey is very prompt and efficient to work with.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

You'd be Silly Not To Use Lacey

Reviewed By CheekyInCabo - Des Moines, IA | Traveled to
Lacey is the best. She helped me organize travel for my destination wedding to Cabo for nearly 75 people. She was so organized, so helpful and got us really good deals. She even flew down to Cabo and toured my resort for me. A big snowstorm hit the week that everyone was suppose to fly out and she worked around the clock and was able to rearrange schedules to ensure that everyone made it out on time. Her communication skills are a 10! I will always use her when we travel. I highly recommend Lacey!
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Lacey is the best!

Reviewed By Kali M - Ankeny, IA | Traveled to
Lacey has been our trusted travel agent for over 10 years. She's knowledgeable, smart, savvy and always willing to help make our vacation unforgettable. From the Virgin Islands to Mexico, she always has great recommendations and advice. We trust her with all our family (and girls only!) vacations. I don't know what I'd do with out her and the great team at New Horizons Travel!!
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Lacey did everything but carry my bag to the hotel!!!!

Reviewed By CW - Oskaloosa, Iowa | Traveled to
Lacey has now planned 9 vacations for my family and I. Twice she has arranged for 14 of us to travel for a week, including 14 airline tickets, 4 rooms and 4 cars. She is sensational! I even found a special deal on a travel website for a getaway week on a beach and she could beat those prices. Plus, she always gets us fantastic arrival and departure times at airports! If you need a travel agent, Lacey is your Lady!!!!!!!!!!!!!!
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Lacey was great

Reviewed By martha - Oskaloosa, IA | Traveled to
I'm not sure when I first contacted Lacey about arranging a trip to take my 4 kids and their spouses to Hawaii but she was great all the way through. Always ready to answer my questions and explain what I wanted to know. She arranged our air flights, transfers, hotel, cruise ship and every thing worked out great. We had a wonderful trip.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Great Customer Service

Reviewed By Cattle09 - Iowa | Traveled to
She did a great job planning our vacations to Sandals Grande Riviera
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Exceeded expectations

Reviewed By Alf - Wichita, KS | Traveled to
Lacey was very easy to work with. She was quick to answer any questions we had. Always exhibited a great attitude. Missed a connecting flight and Lacey jumped right on it and let us know what our options were. The vacation was tremendous and much of that can be attributed to Lacey making sure we had all the info and signed up for the right services. Will definitely be using New Horizons Travel (515)965-3775 and Lacey Veenstra-Gay for future trips!
I would recommend this agent to my family and friends
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