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Lacey Veenstra-Gay

Ankeny, Iowa Travel Agent
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Lacey Veenstra-Gay

Lacey Veenstra-Gay

Ankeny, Iowa Travel Agent
A Full-Service Travel Leaders Associate Agency
28 Reviews | 100% Recommended
If you see the text box to the right do not fill it in
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Destination Wedding, Honeymoons & Alaska Vacations

As a specialist in Destination Weddings & Honeymoons, I can help you plan the perfect celebration in your dream location! I also have first hand knowledge for Alaskan Dream Vacations!

My Travel Specialties

Alaska Cruise & Tour Expert

I recently experience and amazing journey by sailing through the inside passage on an Alaska cruise!  The sights you see from the sea and in port are truly one of a kind.  When arriving into the ports of Skagway, Juneau and Ketchikan, ... Read more from my Alaska Cruise & Tour Expert bio.

Vacation Travel Specialist

As a specialist in destination weddings and honeymoons, I focus all my energy on creating exquisite and unique experiences for  my clients. Because it can take more than six months to plan a destination wedding, I usually end up developing a ... Read more from my Vacation Travel Specialist bio.

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Certified Sandals and Beaches Specialist
Disney College of Knowlege
Collette Specialist

My Travel Stories

Alaska

My Reviews

Rating: 4.9 28 Reviews | 100% Recommended

Travel the easy way!

Reviewed By Jill - MN | Traveled to
Lacey did a great job finding us the best rates, just by changing our dates by one. She is very quick to respond to emails and questions. We would use her again for sure!
I would recommend this agent to my family and friends
118 of 137 people found this review helpful
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AMAZING Honeymoon!

Reviewed By cLatcham - Grinnell, Iowa | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lacey made this whole experience stress free and fun! She was always there to answer whatever questions I had and walk me through what needed to be done. I would work with her again in a heartbeat!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Very Relaxing Honeymoon!

Reviewed By NicAndJosie - Ankeny | Traveled to Saint Lucia ~ St. Kitts and Nevis ~ Caribbean
Lacey was super helpful when we were very indecisive about where to go for our honeymoon. She offered pros and cons of several different options and was never pushy with anything. We'll definitely be going to her for our future trips!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Another great trip

Reviewed By DOUG - Oskaloosa | Traveled to Barbados ~ Caribbean
Awesome
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Amazing

Reviewed By Riley - St Joseph, Missouri | Traveled to Negril ~ Jamaica ~ Caribbean
She was very knowledgeable and helpful, and made the process very easy.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Amazing honeymoon trip!

Reviewed By Lauren - Elkhart, IA | Traveled to Jamaica ~ Caribbean
Our experience was great! When I first met Lacey she introduced a few resorts to me that she thought my fiancé and I would enjoy for our honeymoon. Then helped us through the process of what we absolutely wanted for our resort or could live without. At the end of the process we picked a great resort that we loved.
I would recommend this agent to my family and friends
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Awesome trip

Reviewed By Don't know - Huxley Iowa | Traveled to Panama Canal ~ Panama ~ Central America
She is awesome. I will use her again and again. and tell my friends to use her.
I would recommend this agent to my family and friends
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10/10 would recommend!

Reviewed By Ashley - Ames, Iowa | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Great customer service, very friendly and knowledgeable about the topics. Gave great recommendations!
I would recommend this agent to my family and friends
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Honeymoon

Reviewed By Megan Johnson - Waukee, IA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Easy to work with, responsive to emails, will definently work with her again on future travels
I would recommend this agent to my family and friends
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Very relaxing and good food.

Reviewed By Fun - Ottumwa, Iowa | Traveled to Cozumel ~ Quintana Roo ~ Mexico
A good one. We did feel disappointed with the lady whom said she would call us back to verify arrangements because of flight messes. We really had no idea if we had been taken care of or not. Iberostar was excellent all the time!
I would recommend this agent to my family and friends
Lacey Veenstra-Gay responded:
Hello, Thank you for your review, I am glad to hear you had a wonderful time with your family at Iberostar. I am sorry Funjet 24 hour desk didn't get you called back in a timely manner. Thank you for booking with me!
1 of 4 people found this review helpful
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Amazing Trip

Reviewed By Renee - Montezuma, Iowa | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lacey is an amazing agent to work with. She listens and is very accommodating with finding the best vacation that suits your needs. I highly recommend letting Lacey help you with booking your next travel needs. She is the best to work with!
I would recommend this agent to my family and friends
3 of 8 people found this review helpful
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Honeymoon to remember

Reviewed By Berdette Davis - Mt. Pleasant | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Lacey is wonderful. She has all the details of flights, day trips, incidentals, transportation worked out so their is no effort on my part other than to show up. She even told the cruise staff it was our honeymoon and had a special surprise desert waiting for us at dinner.
I would recommend this agent to my family and friends
1 of 5 people found this review helpful
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Best Trip

Reviewed By Brian - Ankeny, IA | Traveled to Hawaii ~ USA
She was great, answered all our questions and easy to work with
I would recommend this agent to my family and friends
3 of 9 people found this review helpful
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Wonderful Trip!

Reviewed By Mindy - Ankeny, IA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I have had the good fortune of having Lacey plan a couple of my trips now since moving here and will always use her for future trips as she really listens to what you are looking for in a destination and finds the perfect resort! She is very good at making sure your travel time isn't spent for hours in the airport, but that you also have enough time, so that you aren't scrambling. I have nothing, but good things to say about Lacey and would recommend her services to anyone!
I would recommend this agent to my family and friends
2 of 8 people found this review helpful
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Best trip of our lives!

Reviewed By Kolby - Oskaloosa, Iowa | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lacey was super helpful, the whole process was seamless thanks to her.
I would recommend this agent to my family and friends
1 of 6 people found this review helpful
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The best trip we have taken of this kind.

Reviewed By Tami - Oskaloosa Iowa | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
We love working with Lacey. She is so helpful and knows just what we want and she is always on her toes.
I would recommend this agent to my family and friends
1 of 6 people found this review helpful
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Awesome Trips; Best Travel Agent Ever!!

Reviewed By Eric G. - Carlisle, IA | Traveled to Jamaica ~ Caribbean
Lacey has helped us plan and book multiple trips; from domestic theme park family vacations to Caribbean island couples only getaways. Lacey has been and continues to be a phenomenal and trusted partner when booking travel. She has worked to understand our tastes, preferences, and budget and takes that into account when recommending a location and property. The service she provides doesn't stop after booking travel either. She follows up during and after to ensure our trip was everything we expected and more. On a recent, surprise birthday trip, when discussing what I was looking for in a location with Lacey, I simply stated, "my wife likes turtles." Lacey knew the EXACT resort to where we should travel! And we were indeed able to swim with sea turtles in the ocean! We value our partnership with Lacey and would unequivocally recommend her for any travel needs.
I would recommend this agent to my family and friends
3 of 10 people found this review helpful
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Great experience!

Reviewed By Jamie Van Renterghem - Oskaloosa, IA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lacey Veenstra-Gay is incredible! She went above and beyond to give us options to choose from when deciding to go on a trip and took care of everything for us when we decided! I would recommend her 100% and every time you wish to travel anywhere!
I would recommend this agent to my family and friends
2 of 8 people found this review helpful
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Awesome Trip!

Reviewed By Cass - Ankeny, IA | Traveled to Fort Myers ~ Florida ~ USA
Lacey has helped us plan many successful trips! She is easy to talk to and understands what my husband and I are looking for in a vacation. She has even suggested fun activities for us to do with our budget in mind. On our most recent trip to Florida she was able to get us the best flight times and travel insurance! Whenever I'm planning a vacation, I just contact Lacey because I know she will take good care of us!
I would recommend this agent to my family and friends
4 of 12 people found this review helpful
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Lacey was great

Reviewed By martha - Oskaloosa, IA | Traveled to
I'm not sure when I first contacted Lacey about arranging a trip to take my 4 kids and their spouses to Hawaii but she was great all the way through. Always ready to answer my questions and explain what I wanted to know. She arranged our air flights, transfers, hotel, cruise ship and every thing worked out great. We had a wonderful trip.
I would recommend this agent to my family and friends
13 of 30 people found this review helpful
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Destination Wedding

Reviewed By Ashley - Bondurant, IA. | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
We worked with Lacey for a little over a year and a half planning our destination wedding and really couldn't have done it without her. She helped us pick out the destination for our wedding and offered a lot of insight to the different locations that allowed us to make an informed choice. She was always willing to provide us quotes, answer questions, and give us her honest opinion. She contacted the resort on our behalf when we needed her to. She took care of booking our guests, making sure to put friends and family on the same flights when she could. She booked a catamaran tour for us and even took care of getting them to the hotel on time when they said they were running late on our wedding day! She took the time to meet with us after we got home as well to make sure everything went well and to find out how we liked everything. I don't know how anyone does this without a travel agent! She made it so much easier on us and we will definitely be using her again for future vacations.
I would recommend this agent to my family and friends
3 of 11 people found this review helpful
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You'd be Silly Not To Use Lacey

Reviewed By CheekyInCabo - Des Moines, IA | Traveled to
Lacey is the best. She helped me organize travel for my destination wedding to Cabo for nearly 75 people. She was so organized, so helpful and got us really good deals. She even flew down to Cabo and toured my resort for me. A big snowstorm hit the week that everyone was suppose to fly out and she worked around the clock and was able to rearrange schedules to ensure that everyone made it out on time. Her communication skills are a 10! I will always use her when we travel. I highly recommend Lacey!
I would recommend this agent to my family and friends
11 of 29 people found this review helpful
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Lacey Is a life saver

Reviewed By Kelsi - Des Moines | Traveled to
Lacey has been incredible to work with. Our first trip we booked with her was our honeymoon a couple months ago. Our honeymoon was everything that we expected and more! Without her helping us our honeymoon would not have been as perfect as it was. Since the minute we left Des Moines we had nothing to worry about. Everything was already taken care of. We had such a great experience with her that I am working with her again to plan a trip to Las Vegas for a group of our friends. We plan on working with Lacey from here on out!
I would recommend this agent to my family and friends
10 of 28 people found this review helpful
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Lacey will take care of all your travel needs

Reviewed By Deb - Des Moines, IA | Traveled to
Lacey has helped us with several vacations. I love working with her. She gives us comparisons, listens to our wants/needs, gets us the flight times we want and takes care of the whole package. Lacey is very prompt and efficient to work with.
I would recommend this agent to my family and friends
11 of 31 people found this review helpful
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Great Customer Service

Reviewed By Cattle09 - Iowa | Traveled to
She did a great job planning our vacations to Sandals Grande Riviera
I would recommend this agent to my family and friends
8 of 25 people found this review helpful
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Lacey did everything but carry my bag to the hotel!!!!

Reviewed By CW - Oskaloosa, Iowa | Traveled to
Lacey has now planned 9 vacations for my family and I. Twice she has arranged for 14 of us to travel for a week, including 14 airline tickets, 4 rooms and 4 cars. She is sensational! I even found a special deal on a travel website for a getaway week on a beach and she could beat those prices. Plus, she always gets us fantastic arrival and departure times at airports! If you need a travel agent, Lacey is your Lady!!!!!!!!!!!!!!
I would recommend this agent to my family and friends
8 of 27 people found this review helpful
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Lacey is the best!

Reviewed By Kali M - Ankeny, IA | Traveled to
Lacey has been our trusted travel agent for over 10 years. She's knowledgeable, smart, savvy and always willing to help make our vacation unforgettable. From the Virgin Islands to Mexico, she always has great recommendations and advice. We trust her with all our family (and girls only!) vacations. I don't know what I'd do with out her and the great team at New Horizons Travel!!
I would recommend this agent to my family and friends
6 of 24 people found this review helpful
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Exceeded expectations

Reviewed By Alf - Wichita, KS | Traveled to
Lacey was very easy to work with. She was quick to answer any questions we had. Always exhibited a great attitude. Missed a connecting flight and Lacey jumped right on it and let us know what our options were. The vacation was tremendous and much of that can be attributed to Lacey making sure we had all the info and signed up for the right services. Will definitely be using New Horizons Travel (515)965-3775 and Lacey Veenstra-Gay for future trips!
I would recommend this agent to my family and friends
9 of 31 people found this review helpful
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