Karla was amazing from planning the trip through to the follow-up after the trip! She was easy yet extremely professional to work with and found a great location for my family to do a "snow sports" vacation over Spring Break. The trip went smoothly because of her preparations (transportation, lodging, ski/snowboard rentals (and even an exchange), snowboard lessons, etc.). She even moved our whole first day after she'd made reservations when I realized we needed a day to acclimate. Karla verified all reservations right before we left and reminded me to check in for the air travel. She was in contact during the trip to make sure everything was going well, which it was. She even planned some special treats for me as the trip was over my birthday! Afterwards, she was receptive to my feedback about the resort and how I might do things differently next time. I can't say enough wonderful things about working with Karla and will definitely contact her when it's time to plan our next vacation!!

Karla listened to our needs as a family

She is very knowledgeable and easy to work with! She made the trip so easy because she took care of everything!

Karla was easy to work with, looked up several options that would work for our trips. Very responsive to silly questions that I needed to double check and sent us all of our travel documents a couple weeks before our trip. When our flight was cancelled she was easy to reach and she was in another country. She connected us with another agent we could work with in case her service got spotty and then helped us start all the claims for our travel insurance. She has so much knowledge and so helpful! I will absolutely go through her again.

Karla was great! This was my first time traveling out of the country other than being on a cruise. She kept our minds at ease and answered questions we didn’t know we had. Our vacation was everything we wanted! She is excellent at supporting you every step of the way and making sure that your vacation will fit what you are looking for.