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Tsvetana Vaynshteyn

Penfield, New York Travel Agent
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Tsvetana Vaynshteyn

Tsvetana Vaynshteyn

Penfield, New York Travel Agent
An independent agent with Cruises & Tours, Unlimited in Jacksonville, FL, a Travel Leaders Network affiliate agency
91 Reviews | 99% Recommended
If you see the text box to the right do not fill it in
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www.grandturizmo.com

I specialize in Mexico and Caribbean travel and have been in travel business for over 20 years. I guarantee to beat any price and offer the best personalized service possible before, during and after (if needed). Looking forward to helping you.Thank you.

Best travel agent!

We are so thankful to have found Tana to help get our party of 45 safely to Mexico. Our travel was seamless, and we are so thankful for that!

 

Tana was absolutely exceptional for us. We had a long delay that caused us to miss our connecting flight to Saint Lucia but she was with us every step of the way. Couldn't have done it without her! 

CERTIFICATES & AWARDS

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My Reviews

Rating: 5 91 Reviews | 99% Recommended

Best all inclusive vacation ever!

Reviewed By cc - IRVINE | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana is so great to work with. Gets us great pricing every time and doesn't leave out any details.
Finest playa mujeres was a dream and we can't wait to go back!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Corie! Looking forward to working with you again!
7 of 9 people found this review helpful
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Always exceeding expectations

Reviewed By Nataliya - Penfield, NY | Traveled to Cancun ~ Quintana Roo ~ Mexico
We have been booking with Tana at GrandTurismo for the last 10 years, and she always found us the best prices compare to anywhere else we looked. And with a top-notch service (what other travel agent would be replying to my questions at 11 pm?) and a piece of mind (we can always contact her during the trip) you would never find a better agent.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Nataliya! Love working with you!
8 of 11 people found this review helpful
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Loved my vacation at Riu Palace Peninsula. Cancun!

Reviewed By Lucy - HACKENSACK n j | Traveled to Mexico ~ Mexico
Working with Tsna is always easy n pleasant experience. I've had the pleasure of using her company for over 5 years n have never been disappointed...always tried hard to get best price . She delivers!!!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Karin! It was very nice meeting you too:)
5 of 6 people found this review helpful
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Tsvetana took great care of us!!!!

Reviewed By Tommer1961 - Tinley Park, Illinois | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Tsvetana was wonderful from the start. She answered all of my questions as they came up and also provided recommendations that are very helpful. The flights she booked us on were perfect , we arrived early to start and she booked us on an afternoon return flight at end of vacation so we could get as much time at the resort as possible. We also referred 2 friends of ours to her and she did great job for them to . She is my go to going forward !!! I would use no other agent
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Tom! Glad you enjoyed your trip!
3 of 3 people found this review helpful
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Great Experience from Start to Finish.

Reviewed By Debra - South Wellfleet | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
It was a delightful experience from start to finish. Tana helped expedite the travel arrangements for a large group for our daughter's wedding. Very accommodating and responded quickly with any question or concern. I have never used a travel agent prior as I book all my own travel. Would definitely work with Tana again.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Debbie! Pleasure working with you!
5 of 7 people found this review helpful
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No hassle Trip!

Reviewed By Kim - West Warwick, RI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana was a huge help in planning our trip! I hate doing the planning. I told her when I wanted to go and she did it all. When my flights changed, I wanted a better flight. She took care of it. She was always prompt and professional, with all my questions. I have friends and family that referred her to us! We will definitely be using her services again!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thanks so much Kim!
4 of 5 people found this review helpful
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One of our best trips to Mexico

Reviewed By Andee - Edgewood Texas | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana booked our Thanksgiving Getaway to Live Aqua in Cancun and it was a wonderful experience.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much for booking with me!
5 of 7 people found this review helpful
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Thank you so much!

Reviewed By Kristi A - Ontario, CA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Thank you so much for your outstanding customer service. This was my first all-inclusive trip and the first out of the country for at least 10 years. I was so impressed by your service that you provided, we are going to Cabo in June, for a wedding , and will definitely be calling you to help with Arrangements. Thank you so much for helping us to have a most enjoyable and memorable vacation!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Kristi so much for working with me! Looking forward to working with you in the future.
4 of 5 people found this review helpful
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Simply the best!

Reviewed By LinaLina - Webster, NY | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana took the gamble out of our vacationing. There is no more guessing and worrying if the resort we chose will be good for our kids or if it is going to be overbooked. Tana always has the best suggestions for resorts, that are just right for us, the best prices, and is always on top of any problem, no matter how small. Love working with her!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Such a pleasure working with you. Thank you!
8 of 13 people found this review helpful
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Best travel agent!

Reviewed By Marina - Pittsford | Traveled to Mexico
It is always a pleasure working with Tana. She is thorough, attentive, and knowledgeable. She is easy to get a hold of and is invested in making every trip a great one
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much!
8 of 13 people found this review helpful
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Great time

Reviewed By Natasha - Lewisville | Traveled to Cancun ~ Quintana Roo ~ Mexico
Very good and easy and simple.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Natasha! Looking forward to working with you again!
3 of 4 people found this review helpful
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The trip was the best vacation ever!!!!!!

Reviewed By Wardell - Ruston, Louisiana | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Working with Tsvetana was a very informative, smooth, and easy process.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Wardell! Pleasure working with you!
2 of 2 people found this review helpful
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Trip Of A Lifetime!

Reviewed By Jan - Chariton Iowa | Traveled to Cancun ~ Quintana Roo ~ Mexico
Excellent! Always responded immediately to any questions and was patient with me with things I want sure about!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Jan! So happy you enjoyed your trip!
2 of 2 people found this review helpful
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Flawless Vacation

Reviewed By Yoganut - Canonsburg, PA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Everything was perfect. Accommodations at the resort exceeded our expectations. Private transportation to and from the resort was prompt and professional.


I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Roy! Glad you enjoyed your trip!
3 of 4 people found this review helpful
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Amazing family trip

Reviewed By Amy - Wetumpka, Al. | Traveled to Mexico
This is my second time working with Tana and she has been amazing both times! Always responds quickly (and I always have a million questions) and provided us with exactly what we needed to have a wonderful vacation!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much! Looking forward to working with you again!
3 of 4 people found this review helpful
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We had a wonderful trip!

Reviewed By Carolyn A - Detroit, MI | Traveled to Cancun ~ Quintana Roo ~ Mexico
We recently returned from our third adults-only getaway that we booked through Tana. I can't say enough about her responsiveness and service. Even when I am indecisive and change my mind on details, she works with me and responds quickly. Most importantly, I have shopped around, comparing prices for each trip, and every time Tana comes in lower. We sent several family members and friends to her in the past few years, and each time they also ending up booking through Tana due to excellent pricing and service. We will not hesitate to contact Tana for all of our future travel needs!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Carolyn! Great working with you! Looking forward to helping your plan your next trip soon!
5 of 8 people found this review helpful
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BEST agent, BEST trip

Reviewed By Jennifer T - Kansas City, MO | Traveled to Mexico
OMG, Tana is the BEST agent I've ever worked with. So knowledgeable, professional, detail oriented. I will never book any trips on my own again.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Jennifer so much! Great working with you!
3 of 4 people found this review helpful
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Great trip

Reviewed By Dan - Elizabethton Tn | Traveled to Cancun ~ Quintana Roo ~ Mexico
She did a great job.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Dan!
1 of 1 people found this review helpful
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Visits to Riveria Maya

Reviewed By Jeff - St. Louis | Traveled to Mexico
She is thorough and very prompt with her communications. She's helped us go to Mexico multiple times and the trips have been wonderful and easy. I can't imagine using anyone else.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Jeff! Hope you enjoyed your trip!
1 of 1 people found this review helpful
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Most memorable anniversary trip

Reviewed By Rachaelqns - Fishkill, NY | Traveled to Jamaica ~ Caribbean
Tsvetana was a pleasure to work with. She was extremely fast with her responses and worked to get us the best prices.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Rachel! Looking forward to working with you again!
1 of 1 people found this review helpful
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Best trip ever!

Reviewed By Melissa - St Joseph, MO | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Tana did a great job making travel planning process go smoothly.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thanks so much Melissa!
2 of 3 people found this review helpful
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Trip #16 to Cancun area

Reviewed By Chris - HOBART, IN | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Working with Tana was GREAT! Outstanding communication from booking to take off. Will defiantly use for travel needs again
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Chris! Such a pleasure working with you!
1 of 1 people found this review helpful
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Always great working with Tana

Reviewed By rgreener77 - Durham | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Always great working with Tana. She's responsive, listens and always gets us as good of a deal or better than we can find elsewhere.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Rob!
2 of 3 people found this review helpful
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Amazing 30th Anniversary

Reviewed By Donna - Knoxville | Traveled to Jamaica ~ Caribbean
when we needed to change our resort Tana made it so easy. Anytime I paniced she calmed me down.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Donna! Love working with you!
2 of 3 people found this review helpful
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Great vacation, thanks to a great agent - Tana!

Reviewed By Molly - Portland, Maine | Traveled to Cancun ~ Quintana Roo ~ Mexico
Once again, I cannot say enough about Tana and how AMAZING her services are! She got an incredible deal with our airline of choice, including the best seats we've ever had! On our last day, I received an alert from the airline that our flight was delayed by two hours. Instead of spending an additional two hours at the airport, I contacted Tana ON A SUNDAY to let see what we should do. She reached out to our transport service, and bought us two more hours of vacation! We had an amazing vacation, and cannot wait to ask Tana for her help again. Brava, Tana!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Molly! So glad you guys had a great trip!
1 of 1 people found this review helpful
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Awesome trip! Excellent and smooth process.

Reviewed By Lisa - Hollow Rock, TN | Traveled to Cancun ~ Quintana Roo ~ Mexico
Very easy process. She takes care of everything!!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Lisa!
2 of 3 people found this review helpful
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this truly was the best trip of our lives...

Reviewed By Stephen - Hamburg, New York | Traveled to Mexico
Melissa, my youngest daughter is familiar with Tana from Facebook...she highly recommended her...I had never worked with a travel agent strictly by email messaging before...had no idea what to expect...so glad I found Tana, the entire experience was excellent!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Stephen! Glad you guys enjoyed your trip!
3 of 5 people found this review helpful
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Best, most relaxing trip ever!!

Reviewed By Christie - Valley View, Texas | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
She was a dream!! She made things so easy and replied promptly to each and every email!! This was my first experience using a travel agent and it could not have gone better!! I will use Tsvetana for all my travel needs in the future!! I highly recommend!!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Christie! Glad you guys enjoyed your trip!
2 of 3 people found this review helpful
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Always Great Service!

Reviewed By Gina Chia - Naperville, Illinois | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana has helped plan the last few trips for us to the Valentin Riviera Maya in Mexico. Tana was able to get us a great price and everything went according to plan. Prior to our arrival, Tana requested a 3rd floor room in Building 5. When we checked in, the concierge was going to put us in a different building on the first floor. As soon as I mentioned Tana's name, they magically found a room on the 3rd floor of building 5. The room also had a partial ocean view!! Tana also let the resort know that we were celebrating our anniversary so we received a special welcome treat. Tana is always available to answer our questions and will always try to find the best price. We are so happy with her services that we have recommended her to many of our friends and family!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much! Pleasure working with you.
4 of 7 people found this review helpful
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Wonderful Destination Wedding

Reviewed By Kara Rose - Paxton, Ma | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana was very great for our large group of 30 people. She worked with the resort and also with out wedding coordinators to make sure everything was smooth. She was quick to reply, beat the price of all of our searches, and accommodated our numerous requests for changes and add-ons. We will definitely be contacting her for our next trip.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Kara for letting me be part of your special day!
3 of 5 people found this review helpful
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Excellent first trip and recommendation

Reviewed By MNDapa2 - Lonsdale, MN | Traveled to Cancun ~ Quintana Roo ~ Mexico
We have used Tsvetana (Tana) from Grand Turizumo travel the last 3 vacations and she has provided excellent service all three times. This was the first I booked myself and she found and recommeded vacation travels last minute for my kids and I to Mexico. She had patience working with me as my passport renewal came at the last minute and she was still able to complete our booking and had a fabulous vacation. We only use Tana now for our travel needs.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Dave! Great working with you!
4 of 7 people found this review helpful
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Made it easy to travel, no stress.

Reviewed By Bradski - Leicester, MA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Very informative. Gave up to date changes right away. Answered any questions without delay.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much! Pleasure working with you!
4 of 7 people found this review helpful
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Second trip to VIM

Reviewed By Riveria - Rochester Y | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana always does an outstanding job and has a great attention to detail to ensure the trip is perfect!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Cece! Glad you had a great trip!
2 of 3 people found this review helpful
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Mexico!!!

Reviewed By Mando - St. Louis, Mo | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I worked with Tana and she seriously is the best! Great to work with and made our planning stress free! Any requests we had she took care of with no problem. Definitely going to use them again next trip.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much!
4 of 7 people found this review helpful
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Highly recommend

Reviewed By Charlie - Dewey, Delaware | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Our trip that we booked with Tana was SO easy, streamlined, and pleasant. She always got back to us quickly when we had questions and made changes upon request with ease. Tana was a pleasure to work with and we would definitely use her again!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank so much Maria! Glad you guys enjoyed your trip!
2 of 3 people found this review helpful
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BEST TRAVEL AGENT EVER!!!!

Reviewed By CAROL JEAN CAMPBELL - EAU CLAIRE, WISCONSIN | Traveled to Cancun ~ Quintana Roo ~ Mexico
We have used Tana several times for travel arrangements & she makes you feel like you are her only client. She is prompt, super friendly & thorough. Tana has become more like "family" than a business relationship. She is FANATASTIC 5
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you So much Carol! XOXO
7 of 13 people found this review helpful
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Best getaway vacation

Reviewed By Melis - Milwaukee, Wi | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Quick, and very helpful
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much for booking with me!
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Amazing Return Trip

Reviewed By Charles - Marshall | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Super fast, always ready to answer any questions, very knowledgeable. We will never use anyone but her for travel plans!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Charles! Always a pleasure working with you!
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Great Service!

Reviewed By B Clendenin - Metamora, IL | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana was exceptional to work with! She responded very quickly to our requests and questions, which we greatly appreciated!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much for your business! Great working with you!
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Another Seamless Trip with Tana!

Reviewed By Katie & Tim - Oconomowoc, WI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana again was a great TA to work with! Super responsive to questions (even the little things) and literally no hiccups - which is a lot to say in 'Covid Travel' world. Each trip we book she beats any price we can find. It's so nice to have a real person on our side so we can focus on travel and relaxing! Thank you!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Tim and Katie! Love working with you guys! Happy Holidays!
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Great trip and a much needed break from reality

Reviewed By Brandon - Lawrence, Kansas | Traveled to Cancun ~ Quintana Roo ~ Mexico
She was very prompt in getting back to me with all my questions. When our resort of choice had problems with their beach she recommend a nicer resort that we really enjoyed.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Brandon! Glad you enjoyed Secrets!
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Great service and great trip

Reviewed By Amy - NC | Traveled to Mexico
Great service!!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Amy! Glad you enjoyed your trip!
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Grateful we used a TA, Tana was our choice!

Reviewed By DA - Austin | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana was our first experience working with a TA. I'm so glad we did for this trip and also that it was Tana. We had a one two punch with Covid and then 2 Hurricanes right before our trip to Mexico. Tana was wonderful booking our first hotel with a great price and flights. Then our flights were canceled and she was able to find flights for just a few hundred more than our cheap charter that wasn't flying. Then right before our trip a hurricane hit and our hotel closed for half of our travel! Tana found us 2 other equivalent amazing all-inclusives to choose from. We went with her suggestion and tried Excellence Riviera Cancun. We loved it! We are excited to use Tana again for our adult travel but also to help book our first out of country family of 7 trip.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Dawn! Glad you enjoyed ERC. Looking forward to working with you again soon.
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Most comforting trip because of Tana!

Reviewed By MiMi of 10 - Waco, Texas | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
We just got back from our 10 day trip to VIM and Tana was the BEST at all of the items you would look for in an agent! She was not only the best in price (which I would always pay a little more if needed to have an amazing agent) but she was the BEST in attention to details and is so supportive in answering any questions or concerns. We will use Tana and actually told several people on our vacation about her.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Such a pleasure working with you Melissa! Thank you so much!
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End of summer vacation

Reviewed By VIMlover - Colorado | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana did very well with keeping within our budget after having to move dates blue to flight changes. She had to work extra hard to get it to work but in the end it came together perfectly and we had a stress free vacation.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much! Please working with you!
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We had the time of our life!!!

Reviewed By Valerie - Stillman Valley Illinois | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana was very professional and prompt! I WILL be using her services in the future.
Tsvetana Vaynshteyn responded:
Thank you so much Valerie!
1 of 2 people found this review helpful
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very wonderful time

Reviewed By fun -n- the sun - Laconia, NH | Traveled to Tulum ~ Mexico ~ Mexico
awesome, very professional, , have booked with her for 4 trips and recommend friends she is the best!! and if you ask her a question, she will answer in a NY Minute! very knowledgeable, and caring!!! will be booking again soon!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much! Love working with you!
2 of 4 people found this review helpful
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Best trip ever!

Reviewed By Donut77 - Runnells, IA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Super responsive and very knowledgeable!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Pleasure working with you!
1 of 2 people found this review helpful
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Great job

Reviewed By Beck - Silver Spring | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tsvetana was very responsive to all of my questions, and was able to get a better price than I could find on my own.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much! Very nice working with you!
1 of 2 people found this review helpful
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Was our 4th trip booked; ready for the 5th!

Reviewed By Kelly - Burlington, Vermont | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Very helpful, works hard, especially with my many changes and finds us the best prices.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Kelly! Looking forward to working with you again!
1 of 2 people found this review helpful
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Our travel agent was the best!!

Reviewed By Love2Travel - Chesterfield, VA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana was a pleasure to work with! She was knowledgeable in all aspects of planning, she was patient with my 845 questions, and she was there when we needed her most (on our travel date when we missed our connecting flight). We will most certainly be working with her again!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much! Looking forward to working with you again!
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It was awesome, can't wait to go back

Reviewed By Linda S - Boise, ID | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana is great to work with, and got me an amazing deal on trip.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Linda! Looking forward to working with you again!
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Best trip Ever!!!!!!!

Reviewed By Kev & jenny - Illinois | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana was incredible!!!!!!!! Our trip was booked with more than we expected!!!!! Tana was quick to respond and fulfilled all of our requests!!!!!!! When our return flight was delayed, Tana guided us thru it!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Jenny! You found a new home away from home:) Glad you enjoyed your trip. Looking forward to working with you again!
1 of 2 people found this review helpful
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Tana Is Amazing

Reviewed By MattGaylor - Baltimore, MD | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana is the best. We have used her two years in a row and has had the best prices hands down. Our trips have been amazing, especially this year to Excellence Playa Mujeres. Everything we requested was met and we had a perfect vacation. We will be using Tana and Grand Turizmo Travel again very soon. Thank you all for making our trip amazing. You can expect an email in the next week about booking our next trip.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Matt! Looking forward to working with you again.
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Awesome Honeymoon!

Reviewed By Pete - Rochester, NY | Traveled to Maui Island ~ Hawaii ~ USA
This was our first time using a travel agent and would definitely recommend Tana to anyone! We told her what we were looking for and within a few hours she had our whole tripped booked for us (flights/hotel/rental car). Seamless process!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Stephanie! It was great working with you!
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Our Return Trip to Mexico

Reviewed By Shawn - Kansas City, MO | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana helped book a great trip for my wife and me to Valentin Imperial Riviera Maya. She made sure indicate to the resort this was a return trip and we were celebrating our anniversary so we were welcomed with a bottle of champagne, a plate of dessert, and a decorated bedroom.

Tana was quick to communicate but didn't overwhelm me with messages. I could always reach out to her for a quick response to any questions I had. There was no pressure or hectic payment reminders, just timely communication as needed.

Tana's all-inclusive price beat every price I could find online. She found us the perfect company for transfer to/from the airport at a great price.

We will book with her again for sure.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much! Glad your trip was successful!
1 of 2 people found this review helpful
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Another Wonderful Trip to Cancun!

Reviewed By Barbara - Chicago | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana took excellent care of us as we planned our vacation. She answered every question promptly and thoroughly and made me feel completely confident that our trip would be trouble-free.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Barb! Such a pleasure working with you!
2 of 4 people found this review helpful
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Most Awesome Vacation Evahhh!

Reviewed By Kelly - Missouri | Traveled to Mexico
Tana is awesome. If you have a question, She has an answer. Even if it is off hours. Super professional.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Kelly! Loved working with you!
1 of 2 people found this review helpful
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Great New Experience

Reviewed By Sunshine - Randleman, NC | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana is always quick to respond and works very hard to meet the needs of her customer. Every time I send her a message, she responds immediately.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Sunshine! Glad you enjoyed the new resort.
1 of 2 people found this review helpful
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We had a blast!

Reviewed By Tara - Columbus, Ohio | Traveled to Aruba ~ Caribbean
Tana got us a better deal than we could in the website!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Tara! Such a pleasure working with you!
1 of 2 people found this review helpful
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Another great trip in the books

Reviewed By Janie - Nebraska | Traveled to Cozumel ~ Quintana Roo ~ Mexico
This is my second trip booked with Tana and both trips were seemless!!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much!
4 of 8 people found this review helpful
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It was magnificent

Reviewed By Skip - Southport | Traveled to Dominican Republic ~ Caribbean
everything went smoothly on our trip
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Skip!
4 of 8 people found this review helpful
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Great trip

Reviewed By BC - Mountainside, NJ | Traveled to Cancun ~ Quintana Roo ~ Mexico
Replies promptly - willing to deal with multiple date changes.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Elizabeth!
2 of 4 people found this review helpful
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Awesome resort!

Reviewed By Yohanne - Virginia | Traveled to Cancun ~ Quintana Roo ~ Mexico
I loved working with Tana. She was patient with my endless questions and knowledgeable.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Joanna!
2 of 4 people found this review helpful
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5th trip to Valentin Imperial Maya

Reviewed By Dean - Mount Pleasant, Iowa | Traveled to Mexico
Tana does an exceptional job.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thanks so much Dean!
2 of 4 people found this review helpful
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Beat trip ever

Reviewed By Rl - Brooklyn, CT | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Tana is the best TA I have ever worked with. She will do everything she can to get you the best price as well as making sure your stay there is amazing.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Ron! Such a pleasure working with you.
3 of 6 people found this review helpful
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I am happy to share this with the world!

Reviewed By Monica R - Freeport, ME | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
We had an incredible time at the Valentin Imperial Riviera Maya! Ten nights of pure bliss… we managed to miss Hurricane Michael altogether, but there was so much comfort in knowing that I had you as my lifeline, should anything go wrong. Having never used a Travel Agent before, I was unsure what to expect from the experience. I will never travel without you again! From our initial contact to our return, you were attentive, proactive, responsive, and a true pleasure to work with. I am happy to share this with the world!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Monica, It's been a pleasure working with you! Looking forward to helping you with your future trips. Glad you had a great trip!
4 of 8 people found this review helpful
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Great prices

Reviewed By Leah - Newnan, Ga | Traveled to Mexico
Tana got us the lowest price and always emailed us back quickly when we had questions.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thanks so much Leah! Great working with you!
0 of 1 people found this review helpful
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Great trip!

Reviewed By Dano - Tulsa, OK | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tana is always prompt and answers any questions I have
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Dan!
0 of 1 people found this review helpful
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Amazing mother/daughter trip!

Reviewed By Trish - Duluth, MN | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Tana is outstanding! Great service and great prices. I refer her to everyone I know who is thinking of traveling.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Trish!
1 of 3 people found this review helpful
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An amazing time at Excellence Playa Mujeres!

Reviewed By Charley's Mom - Schuyler NE | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana does an amazing job with any questions, getting reservations, changing transfer times and any other issue that may have come up. She does a GREAT job!!! Best rates were with Tana when I was making our reservations.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
So glad you had a great trip! Thank you so much for booking with me!
0 of 1 people found this review helpful
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First out of country trip

Reviewed By Andy - Flintville, Tn | Traveled to Mexico
Excellent. Tana made all our arrangements prior to the trip and kept us posted with updates on our itinerary as they happened. She responded immediately to any questions or problems we encountered both prior to and during our trip.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thanks so much Andy! Pleasure working with you!
1 of 3 people found this review helpful
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Christmas Family Trip

Reviewed By Liki - Massachusetts | Traveled to Aruba ~ Netherlands Antilles ~ Caribbean
Tsvetana was amazing... she always responded to my emails/concerns within a few hours...We had an issue upon checking in to the hotel which Tana took care of in a matter of hours upon receiving an email from me from Aruba... she was excellent! I would not hesitate to work with her again on our next trip...
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Angela! So happy you had a great trip! Happy New Year!
0 of 1 people found this review helpful
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Best Trip to Mexico Yet!

Reviewed By Joni Sue - New MarketVA, | Traveled to Mexico
Tana is excellent to work with and get us the best rate for the resort
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Joni! Glad you guys enjoyed it!
1 of 3 people found this review helpful
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Will definitely be going back next year!

Reviewed By Miller - Lincoln NE | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
We were very pleased with the service we received. Everything was seat up exactly how we wanted things.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
So glad you enjoyed your vacation. Thank you!
1 of 3 people found this review helpful
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Excellent trip

Reviewed By Katie - Iowa | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Very good to work with very fast at responding to us if we has questions !!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thanks so much Katie! Great working with you!
1 of 3 people found this review helpful
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Great trip to Mexico

Reviewed By AAFD127 - Commerce Township, MI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
She was great from the start. She is always reachable with prompt responses back, very important!! We had an issue at the resort and were getting the run around, she had it resolved within 30 minutes. When they came down to move our rooms they mentioned specifically that, "TANA CALLED" HAHA, AWESOME!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thanks so much Chris! Great working with you guys!
1 of 3 people found this review helpful
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A Really Great Trip to Riviera Maya

Reviewed By candktravels - Gray, TN | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
The overall booking experience was very smooth and everything was taken care of. We did not have any issues and would highly recommend using her in the future.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much! Great working with you!
1 of 3 people found this review helpful
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Best trip to Rivera Maya

Reviewed By Jeff - Brandon, MS | Traveled to Cancun ~ Quintana Roo ~ Mexico
Tana is a wonderful agent and beat any price I could find by a lot. She was very informative and handled all of our trip needs. Highly recommended her services.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much for booking with me! Looking forward to working with you again!
0 of 1 people found this review helpful
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Amazing trip and easy process

Reviewed By Sam - Lady’s island, SC | Traveled to Tulum ~ Mexico ~ Mexico
Excellent
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you!
1 of 3 people found this review helpful
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Need Vacay

Reviewed By CH - Ann Arbor, MI | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Wonderful! Quick booking, follow-ups before trip and after. I soooo use again!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Cindy! Looking forward to working with you again!
1 of 3 people found this review helpful
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Amazing trip!!!

Reviewed By Lauren - Columbus, OH | Traveled to Aruba ~ Caribbean
She was awesome!! She responded to every email in record timing, booked our entire trip without any flaws or hiccups, and was patient with us while booking!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much!
2 of 5 people found this review helpful
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No matter where we go Tana makes it happen!

Reviewed By Maria G - Rehoboth Beach, DE | Traveled to Jamaica ~ Caribbean
We have worked with Tana for previous trips and as always she was delightful to work with. She makes the process smooth from beginning to end!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Maria! Always a pleasure working with you!
3 of 7 people found this review helpful
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Book with Tana!

Reviewed By JoAnne - Fort Collins, Colorado | Traveled to Cozumel ~ Quintana Roo ~ Mexico
The process was so smooth and Tana got us the best rate!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Joanne!
2 of 5 people found this review helpful
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One of the best trips that we took was going to It

Reviewed By Anna - Rochester | Traveled to Italy ~ Europe
I’ve been working with Tsvetana for 20 years. She has been an exceptional agent. She always finds the best deals, and very knowledgeable about the destinations we travel to. She can always be reached and answers all the questions that we have. If there are any issues during the travel she is always there to fix them. I would recommend her to anybody who wants a personal approach to make your travel dreams become a reality.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thanks so much Anna! Always a pleasure working with you.
4 of 9 people found this review helpful
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The Perfect Trip

Reviewed By Jessica - Chesapeake Beach, MD | Traveled to Mexico
Tana provides excellent customer service. She found us excellent prices that beat all the competition. We had a flawless trip that was just perfect from start to finish.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Jessica! Looking forward to working with you again!
0 of 2 people found this review helpful
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Family Fun!

Reviewed By Maria - Delaware | Traveled to Mexico
Our experience was as wonderful as always! She is always so thorough and professional. We will use her again.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Maria! Glad you guys enjoyed your trip
1 of 4 people found this review helpful
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Perfect!!

Reviewed By Mimi - DE | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Tana is hard-working, patient and very thorough when booking a trip for me and my family.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Mimi!
1 of 4 people found this review helpful
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ANOTHER incredible Cancun vacation!

Reviewed By Molly - Portland, ME | Traveled to Cancun ~ Quintana Roo ~ Mexico
Working with Tana is an absolute pleasure. She is quick to respond, always available, incredibly professional, and gets the BEST deals! Why would you travel with anyone else?
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Molly! Glad you guys had a great trip!
0 of 2 people found this review helpful
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Another awesome trip to the VIM!

Reviewed By Russell - Cypress, Texas | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Tsvetana is awesome to work with, she handles everything. It is a pleasure to not have to worry about anything.
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you Russell! Such a pleasure working with you!
0 of 2 people found this review helpful
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Spectacular trip!!

Reviewed By Lisa - Saint Nazianz | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Excellent service by Tana Vaynshteyn! This was the second time going through Tana and she did not disappoint! She was fast at replying to any questions I had, and very professional. I will definitely be using her to book future trips!! Thank you so much Tana Vaynshteyn!!
I would recommend this agent to my family and friends
Tsvetana Vaynshteyn responded:
Thank you so much Lisa! Glad you enjoyed your trip!
0 of 4 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.

Customer Testimonials

Always great working with Tana

Always great working with Tana. She's responsive, listens and always gets us as good of a deal or better than we can find elsewhere.

Provided by Robert G, Durham, NC

ANOTHER incredible Cancun vacation!

Working with Tana is an absolute pleasure. She is quick to respond, always available, incredibly professional, and gets the BEST deals! Why would you travel with anyone else?

Provided by Molly R, Portland, ME

HONESTY

Tana is a straight shooter. Completely honest and sincere. If its that expensive, then it's that expensive - NO BS and running around trying to figure out what the real deal is. She coordinated everything for our 50 something guests at our wedding in Cancun. It was done so smooth, I never had to worry about anything the moment I passed my friends info to her - everything was done right and not a single complain from any of our guests. I am personally looking forward in booking more projects with her. So Tana Vaynshteyn - HERE WE COME!Love,

Provided by Reggie Goco, LA

Another Awesome trip to VIM

Tana is awesome to work with, she handles everything. It is a pleasure to not have to worry about anything.

Provided by Russell, Cypress, TX

Tana is Amazing!

Tana is the best. We have used her two years in a row and has had the best prices hands down. Our trips have been amazing, especially this year to Excellence Playa Mujeres. Everything we requested was met and we had a perfect vacation. We will be using Tana and Grand Turizmo Travel again very soon. Thank you all for making our trip amazing. You can expect an email in the next week about booking our next trip.

Provided by Matt G, Baltimore, MD