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Shelley Morse

Burleson, Texas Travel Agent
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Shelley Morse

Shelley Morse

Burleson, Texas Travel Agent
Horizon Vacations, a Travel Leaders Network affiliate agency
Years of Experience: 25+
21 Reviews | 95% Recommended
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Luxury Travel Advisor

My experience in the travel industry spans twenty-five years. Over the course of this time, I had the opportunity to serve in different positions in the industry, including corporate travel, leisure travel and briefly worked as a hotel sales manager. My broad range of positions in the industry over the course of my career has helped shape my business as it is today - the owner of Horizon Vacations, LLC.

I arrange groups large and small for families and friends traveling together on vacation, as well as corporate incentive groups, destination weddings, and multi-generational trips. After taking a short break from leisure travel, I spent several years booking corporate travel in the late 1990s for several Fortune-500 companies. I returned to booking leisure travel in 2002 and many of my most loyal clients have trusted me with their yearly family vacations for over 20 years. 

I am a Charter Member of Destination Wedding & Honeymoon Specialist Association, a Certified Sandals Specialist, Jamaica Travel Specialist, and many other resorts and cruise certifications. I earned my certification as a Hawaii Destination Specialist through the Hawaii Convention & Visitors Bureau and love to plan detailed multi-island itineraries. I earned my Certified Travel Associate certificate through the Travel Institute. Along with these certification courses, I continuously attend training sessions and conferences to stay educated in the industry. Most recently I attended GTM West (Global Travel Marketplace) in Nevada, connecting with the best cruise lines, hotels, and tour operators worldwide. 

I also enjoy creating multi-country trips throughout Europe, with customized itineraries featuring fascinating cities such as Rome, Florence, Venice, Amalfi Coast, Santorini, Barcelona, Amsterdam, Munich, Prague, and Budapest. 

One of my great passions is working with engaged couples to plan their once-in-a-lifetime honeymoon vacation. I am honored to be a part of my clients' special trip and I enjoy spending time working with each couple to recommend the right resort or destination for their dream honeymoon.

I can't wait to help you plan your next dream vacation!

Recent Compliments

Capri's Faraglioni, Italy
Capri's Faraglioni, Italy

From a business perspective regarding the services you provided and facilitated, you executed perfectly.  I will, and have already referred many people to you, and will continue to do so.

Brandon E. (Greece honeymoon, July 2015)

_________________________________________________________

Shelley, I just wanted to thank you for planning our trip to Ireland. It was perfect.   The hotels were incredible, people were so nice, food fantastic. The tour at the end in Dublin was incredible. We absolutely had a blast.  

Christina C (Ireland, July 2015)  

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Book with Confidence
Certified Travel Associate by the Travel Institute

My Travel Stories

Faraglioni - Capri, Italy
Italy

My Reviews

Rating: 4.9 21 Reviews | 95% Recommended

20th Anniversary trip

Reviewed By Kim - Fort Worth, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Shelley is so easy to work with. She was very helpful in the planning...I told her what we wanted to do and she took care of everything. She gave me several options. I will use her for all of my vacation planning!!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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GREAT TRIP TO JAMAICA

Reviewed By Rachel - Jamaica | Traveled to
Shelly was recommend to us by a friend. We wanted something special for our 25th anniversary. We told her what we liked and our budget. She did all the work and research for us and came back with several options. She was very quick to respond to our questions and concerns. Our trip was wonderful! We had such a great time and are already trying to decide where to go next. I trust Shelly and would use her again!
I would recommend this agent to my family and friends
25 of 49 people found this review helpful
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Paris Paris Paris!!!!

Reviewed By Erik - Dallas | Traveled to
Never used a travel agent previously but since this trip was an anniversary gift threw caution to the wind and enlisted the help of Shelley - AM SO GLAD I DID!!!! Giving her a rough outline of what we wanted she not only searched out the many options but through the course of a couple, brief conversations she presented us with the best options. Having never been to Paris previously, she made seasoned suggestions that truly enhanced our trip. Her commitment to service and professionalism shone through as she willingly accommodated a last minute request. I unequivocally recommend Shelley to assist with your travel needs!
I would recommend this agent to my family and friends
20 of 39 people found this review helpful
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Mexico Trip

Reviewed By John D - Fort Worth, TX | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Shelley is by far the best agent I have ever worked with. She goes above and beyond to ensure you have an amazing vacation for the best possible price. I could not ask for any better!
I would recommend this agent to my family and friends
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Amazing Experience

Reviewed By Nicole - Burleson, TX | Traveled to Negril ~ Jamaica ~ Caribbean
She was absolutely amazing!!! American Airlines cancelled our flight to Jamaica at 7 pm 12 hours prior to our departure time. Almost all the flights out of DFW were full due to bad weather the several days prior and it was looking like it was going to be a couple days before we could get out.
Shelley sat on the phone for 2+ hours after normal business hours working with American Airlines to get us flights out. She was giving us a play by play via text and texted us the entire time until we made it through security and we’re sitting on the plane. Then she called the resort to make sure we made it safely the next day. ??
She’s the BEST!
I would recommend this agent to my family and friends
Shelley Morse responded:
Thank you for your feedback! We do quite a bit behind the scenes of a trip to make sure it all goes as planned. Unfortunately, we cannot control flight delays and cancellations. But what we can do is put on our super hero cape and try to get you re-accommodated and that's exactly what I did. I am so happy you made it to Jamaica and enjoyed your trip! It was also your preparedness of being ready to walk out the door 10 hours earlier that helped the situation.
1 of 2 people found this review helpful
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Best Anniversary trip ever

Reviewed By RRobles - Cleburne Tx | Traveled to Maui Island ~ Hawaii ~ USA
Shelley was great. I told her what I wanted and she took care of everything. We had to reschedule/ cancel and rebook because of covid but she took care of it all. I will definitely use her services again.
I would recommend this agent to my family and friends
Shelley Morse responded:
It was a great pleasure planning your special trip, Rosalinda. I look forward to planning your next vacation.
1 of 2 people found this review helpful
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The BEST Honeymoon!

Reviewed By TheMunekatas - Arlington, Texas | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Shelley was amazing!! She provided detailed options for us for our honeymoon. We have never been to Cabo, but she worked up options and prices for us to help us decide on the best package and destination for our honeymoon. Then COVID hit. She was incredible! She handled everything and kept us up-to-date with changes and options. We decided to move our wedding date, in-turn our Honeymoon date. She worked with the resort and airlines to make all the changes with minimal to no extra costs. We even saved enough on our rebooking, where she got us an extra night at the resort and airline credits! Lastly, we arrived at the resort and found they did not apply a "resort credit". We contacted Shelley and she worked on an US holiday to contact the travel agency and hotel to fix the credit. She was extra communicative and let us know when things were handled. Our travel and stay was just perfect.
Shelley is the absolute best and I highly recommend!!!
I would recommend this agent to my family and friends
Shelley Morse responded:
Congratulations Mr. & Mrs. Munekata! Thank you for your valuable feedback and I am so glad you enjoyed your stay at Le Blanc! You were a pleasure to work with and I look forward to planning your next vacation!
2 of 4 people found this review helpful
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Very helpful planning our perfect Honeymoon!

Reviewed By Taylor - Fort Worth, TX | Traveled to
Shelley tirelessly worked with me to help pick and plan our perfect honeymoon trip to Jamaica. I'm in my mid-twenties and have never had to plan a trip out of the country on my own, so it was definitely a little overwhelming trying to pick which country to visit and where to stay. I can't count the number of phone calls we had as we talked through all the different options to narrow down where I wanted to spend my honeymoon. Shelley was always very helpful and knowledgable, and made a stressful process far less stressful! I highly recommend using her!
I would recommend this agent to my family and friends
29 of 58 people found this review helpful
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Awesome trip!

Reviewed By hlackey - Cleburne, Tx | Traveled to Dominican Republic ~ Caribbean
Super easy to work with and very knowledgeable!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Never doubt the value of a travel agent

Reviewed By Shelly Anderson - Joshua, TX | Traveled to Dominican Republic ~ Caribbean
Travel during COVID is an adventure all on it's own, regardless where you are going. We are not what I would consider novice travelers, but every country seems to have different requirements and forms and having someone provide us a check list of what is needed for our specific destination was very helpful.

Shelley has been our go to resource for travel for several years and continues to provide 5 star service every time. The long term relationship also allows her to continue to build her understanding of our likes and dislikes and offer recommendations that are spot on. And it's not just the locations that she's able to recommend, but the additional services. She knows exactly what level of service we expect from the time we walk into our home airport until we walk out and she makes sure that we know what our options are to have the best experience possible.

Working with a seasoned travel agent like Shelley might be no additional cost to us, but the value is priceless.
I would recommend this agent to my family and friends
Shelley Morse responded:
Shelly, you are such a wonderful, loyal client. You make planning your trips easy and fun! Thank you for your kind words and valuable feedback.
0 of 1 people found this review helpful
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Pura Vida in Costa Rica!

Reviewed By Olivia - Buna | Traveled to Costa Rica ~ Central America
Amazing! She did such a great job, I literally was able to relax because she had every piece of our trip taken care of and she also checked in with us regularly. She provided amazing tips and travel advice. I will definitely be using her again for our next!
I would recommend this agent to my family and friends
Shelley Morse responded:
Olivia, it was a pleasure working with you on your honeymoon and I appreciate your business. I can't wait to plan more trips for you in the future.
2 of 5 people found this review helpful
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COVID can't keep us down!

Reviewed By Shelly - Joshua, Tx | Traveled to Cancun ~ Quintana Roo ~ Mexico
As always, Shelley goes above and beyond in making sure that proper expectations are set and met for any vacation she coordinates for us. She asks questions we wouldn't think about and makes sure that we are prepared for everything.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Unbeatable Service!

Reviewed By Scott - Burleson, TX | Traveled to
Shelley has flawlessly handled all of our Caribbean vacations for the last 5+ years. We had never booked through a Travel Agent prior to this and all I can say is that I wished that I had called Shelley sooner! Her knowledge and experience has made for great vacations and amazing memories! I've recommended Shelley to friends, family and would highly recommend that you give her a call to handle your travel needs as well - you will be happy that you did.
I would recommend this agent to my family and friends
23 of 48 people found this review helpful
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Bora Bora was Amazing

Reviewed By JenT - Texas | Traveled to
I can now mark Bora Bora off my bucket list thanks to the help of Shelley! She did a wonderful job booking and staying in communication with me. And answered any questions I had. Overall the trip was amazing! I have already recommended her to friends who want to book the same trip.
I would recommend this agent to my family and friends
21 of 48 people found this review helpful
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New York to Mexico

Reviewed By Dusti - Texas | Traveled to
Shelley was super wonderful at arranging back to back trips for me to New York then to Playa. The hotel in NY was AMAZING! The all inclusive she recommended in Play del Carmen was also awesome. It is wonderful to work with an agent that keeps your budget and interests in mind when making suggestions. I will never book a vacation without using Shelley!
I would recommend this agent to my family and friends
22 of 50 people found this review helpful
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Ten-plus years of professional service

Reviewed By Matt - Decatur, TX | Traveled to
Shelley Morse is top-notch in every way. She has arranged each of our family's vacation travel plans for more than ten years and has done so with the highest level of professionalism and care. From domestic, European, and river cruises to all-inclusive stays, from Disney vacations to New York City Thanksgiving trips, and from business travel to travel with family and friends, Shelley's been there. I routinely recommend Shelley's impecable services to business associates, family, and friends. Simply stated, you can't go wrong with this talented, personable, and knowledgable travel professional.
I would recommend this agent to my family and friends
30 of 66 people found this review helpful
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You won't be disappointed!!

Reviewed By Connie - Bella Vista, AR | Traveled to
Shelley Morse has provided us over the course of several years, with her wonderful services & expertise. She is such a pleasure to deal with, & her knowledge has always served us well. Shelley & Horizon are much appreciated, & we have many memorable trips to be thankful for because of her!! This is for sure.....we'll be back for more!!
I would recommend this agent to my family and friends
21 of 53 people found this review helpful
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Shelley is awesome!

Reviewed By G-Man - Ft Worth, TX USA | Traveled to
We just returned from a family trip arranged by Shelley to Puerto Rico. The resort was outstanding & she found us a great deal during a typically expensive Spring break week. Air, hotel & car were all outstanding thanks to Shelley's efforts!
I would recommend this agent to my family and friends
15 of 41 people found this review helpful
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Another successful trip in the books!

Reviewed By Scott - Burleson, TX | Traveled to
I worked with Shelley to plan a December 2016 vacation to Mexico where I would be proposing to my now fiance. Shelley is simply amazing and has always done everything possible to make our vacations a success. I would (and do) recommend Shelley to anyone looking to book a trip!
I would recommend this agent to my family and friends
22 of 56 people found this review helpful
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No Secrets to a Poor Resort and Avg Service

Reviewed By Richard - Texas | Traveled to
The Secrets Maroma Beach was a Poor location to visit on vacation. Although the resort was layed out ok and the beach and Spa were nice, the food was fair at best and the menu was poor. The service was poor as well, always had to push to get anything. The staff tried to take the fun out of the trip whenever possible. We were one of several groups that were not even allowed to have music in the pool. Don't get me wrong, our group of 22 along with a few opther groups (16 and 10) had a great time together, but it had little to do with the service and personnel of the resort. Our travel agent wasn't very accomidating either. She never tried to do help put our group together, as many booked at different times. She also did nothing to try to help us with any potential upgrades based on our group size, which our past agents always did. Disappointing.
Shelley Morse responded:
It is unfortunate that you were not satisfied with the service at Secrets Maroma Beach. As for my service, I worked closely with your group leader and the hotel, arranging a nice discount for the entire group instead of a room upgrade, which was in the group contract. With group travel, travelers are required to book at the same time. This is the only way the hotel knows you are part of a group.
19 of 52 people found this review helpful
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She was able to recommend things I hadn't even thought of

Reviewed By Karen - Austin, TX | Traveled to
Shelley was great to work with! She had everything arranged down to the last detail! I didn't need to worry about a thing which was not easy when traveling to a foreign country with 4 children! I would absolutely recommend Shelley to anyone and everyone in need of travel. I don't think I would try to travel again without her knowledge and assistance.
I would recommend this agent to my family and friends
18 of 50 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.