Janice Neves
Woonsocket, Rhode Island Travel Agent
Seven Sea Journeys, an independent agent with Cruises & Tours, Unlimited, FL, a Travel Leaders Network Affiliate Agency
Years of Experience: 10
Email Me
Leisure Travel and First-Time Cruiser Specialist
Whether you are dreaming of an extended family adventure or a romantic getaway for two, let me be your one-stop vacation planner. I customize all types of vacations - river and ocean cruises, all-inclusive resorts throughout Mexico and the Caribbean, independent and guided European vacations, destination weddings, city stays, theme parks, and much more.
My true passion is planning adventures at sea. As a certified cruise planner and first-time cruiser specialist with over 25 personal experiences since 2002, the first thing I tell those seeking their first river or ocean voyage is that cruises are not one-size-fits-all vacations. Instead, it's about matching up the ship and destination to the client's vacation style, budget and personal preferences. With so many options, how do you choose? Booking your own cruise can be a real challenge, and choosing the wrong one could leave you disappointed. I’ll help you choose the cruise line, ship and destination, answer all your questions, and tell you what you can expect on your very first cruise vacation.
For repeat and seasoned cruisers, you’ve got a busy life and may not have the time to devote to vacation planning. Why not relax and leave the planning to me!
“Still around the corner there may wait a new road or a new secret gate.” - J.R.R. Tolkien
Talk with me today and discover what adventures await YOU!
Just ask my clients!
Glacier Bay, Alaska
"You have gone above and beyond for us not only on this occasion but in all our previous encounters with you, and we want you to know how appreciative we are of your professionalism, attention to detail, and most of all your patience!!!"
Jack & Mary Beth - Cranston, RI
My Areas of Expertise
CLIA: Accredited Cruise Counselor
Commodore: Princess Cruises
Advanced Freestyle Specialist-Norwegian Cruises
Certified Specialist-Uniworld River Cruises
Disney Cruise and Vacation Specialist
Private Tour of Cabot Trail in Cape Breton, NS
One of my favorite things about group travel is the ability to see places up close and personal in an intimate way. On a recent Canada/New England Princess Cruise, I organized a private mini-bus ride for my friends and I of the beautiful Cabot Trail in Cape Breton, Nova Scotia. With... Read more from my Private Tour of Cabot Trail in Cape Breton, NS story.
Horseback Riding in St. Maarten
One of my favorite shore excursions while on a Princess cruise was a trail ride on horseback along the beaches of St. Maarten, pre-arranged through the stables directly. My girls and I were first-time riders, and we were all a bit apprehensive. But the horses were very gentle and guided us safely... Read more from my Horseback Riding in St. Maarten story.
An Alaska whale watching excursion
Being from New England, I had seen many whales on boats out of Cape Cod, but nothing prepared me for the beauty of seeing these amazing creatures with a majestic glacier and mountain backdrop. We have experienced two amazing whale watching tours in Alaska, and both were incredible. This particular tour was... Read more from my An Alaska whale watching excursion story.
Great trip!
Reviewed By Bill - Georgia | Traveled to Alaska ~ USA
I have never been on a trip that was as well organized as this trip.
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for your comment, I appreciate it. A well organized trip makes for happy travelers!
Thank you for your comment, I appreciate it. A well organized trip makes for happy travelers!
24 of 35 people found this review helpful
Wonderful trip.
Reviewed By Diana - New Braintree | Traveled to Italy ~ Europe
Jan was great. This was our once in a lifetime trip.
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for the five stars and for commenting. I enjoyed all the photos you posted on social media - thanks for sharing. I can't wait to see what your next adventure brings!
Thank you for the five stars and for commenting. I enjoyed all the photos you posted on social media - thanks for sharing. I can't wait to see what your next adventure brings!
30 of 49 people found this review helpful
Freedom of the Seas, out new favorite ship!
Reviewed By Andrea - Cranston, RI | Traveled to Caribbean
Jan was easy to work with and helped take the stress out of the planning for our cruise!
I would recommend this agent to my family and friends
Janice Neves responded:
Andrea, thank you for being a loyal client over the years. It's always a pleasure planning your cruises!
Andrea, thank you for being a loyal client over the years. It's always a pleasure planning your cruises!
22 of 34 people found this review helpful
Amazing Key West Honeymoon!
Reviewed By Kevin - Warwick , RI | Traveled to Key West ~ Florida ~ USA
Jan was very easy to work with . She travels often so she has a personal experience of many of the places and cruises you might be considering . We traveled to Key West for our Honeymoon and she found us an amazing boutique inn right in the heart of Old Town Key West .
She also took care of our flights , and got us great prices , Times amd seats .
Jan had a nice itinerary packet made up for us , as well as keeping us posted via e mail , and even texts .
She went it if her way to keep us informed as hurricane Irma had passed by Key West, luckily not causing too much damage .
We couldn’t be happier with her service and the amazing trip we had because of her expertise. My family and hopefully all my friends will be using Jan for all of our trips from now on .
I would recommend this agent to my family and friends
Janice Neves responded:
It was a pleasure to have the opportunity to create a memorable honeymoon getaway for you both. I look forward to planning your next vacation, as well!
It was a pleasure to have the opportunity to create a memorable honeymoon getaway for you both. I look forward to planning your next vacation, as well!
31 of 54 people found this review helpful
Best First Cruise Ever!
Reviewed By Anastasia - Chicago, IL | Traveled to Caribbean
Would you like to be treated like VIP? Then you need to book your cruise with Janis!A friend recommended to contact Janis and our cruise planning became so much easier! Janis provided clarity to all conundrums. She was very responsive and every email she sent had great value! We were traveling with my husband, mom and 2-year old. Janis was able to advise on all available options and then we picked Norwegian Getaway! We went to Honduras, Belize and two ports in Mexico. It was the best trip ever and the ship was just outstanding.
When we entered our stateroom, we saw a pack of bottled water as a gift. What a nice gesture! Janis also made sure we received liquid exceptions for our baby. You will get a very personal treatment when you book with Janis!
Note that I am not the easiest person to deal with and sometimes I would send Janis multiple emails a day, but she was always professional, responsive and patient with us. She is a true gem in the world of cruise design and plann
I would recommend this agent to my family and friends
17 of 29 people found this review helpful
First cruise
Reviewed By B - Jax, FL | Traveled to Bahamas ~ Caribbean
Janice is on top of everything. She is very prompt, and looks into everything if there are additional questions.
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for your nice comments and recommendation. Much appreciated!
Thank you for your nice comments and recommendation. Much appreciated!
15 of 25 people found this review helpful
Janice is very knowledgeable and professional
Reviewed By Trusty - Washington, DC | Traveled to Bermuda ~ Caribbean
It was my second cruise planned by Janice and we had a great time
I would recommend this agent to my family and friends
30 of 56 people found this review helpful
great trip
Reviewed By begemoth - Chicago | Traveled to Trans-Atlantic ~ Other
Janice is amazingly patient, when it comes to booking/changing/cancelling trips. She always acts in the best interests of the travelers.
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for your kind comments. It’s great having loyal clients like you who appreciate the value and service of a good travel agent!
Thank you for your kind comments. It’s great having loyal clients like you who appreciate the value and service of a good travel agent!
18 of 33 people found this review helpful
Long awaited cruise!
Reviewed By OlgaP - Chicago, IL | Traveled to Caribbean
Janice is the best cruise travel consultant there is! Incredibly patient, attentive and caring to create the best vacation possible.
I would recommend this agent to my family and friends
Janice Neves responded:
I am so happy you found your way back to cruising, and I appreciate your kind words!
I am so happy you found your way back to cruising, and I appreciate your kind words!
19 of 35 people found this review helpful
Amazing experiences.
Reviewed By Happy customer - Pawtucket Rhode Island | Traveled to Dominican Republic ~ Caribbean
Janice made going away very easy. We left it all up to her, and glad we did. Jan made upgrades and our trip was perfect. Janice was outstanding on finding the place than making adjustments and we couldn’t have asked for anything else.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
Awesome First Cruise
Reviewed By Flynn - MA | Traveled to Caribbean
Janice made planning our cruise stress free! She responded promptly to any questions we had for her and told us everything we needed to know to feel confident going into our first cruise. I highly recommend Janice as a travel agent!
I would recommend this agent to my family and friends
Janice Neves responded:
So happy to hear your first cruise vacation was a success, and I bet it won’t be your last!
So happy to hear your first cruise vacation was a success, and I bet it won’t be your last!
17 of 32 people found this review helpful
Thanks Jan!
Reviewed By Rob - Rhode Island | Traveled to Zion National Park ~ Utah ~ USA
Jan nailed it! Our getaway to the desert southwest couldn't have been better. We wanted a nice non-casino hotel in Vegas for three nights (Vdara was awesome), a rental SUV, a week with no plans at all for us to drive wherever we felt like, and three days near Zion (Canyon Vista B&B).
I would recommend this agent to my family and friends
Janice Neves responded:
I was happy to help with your desert getaway!
I was happy to help with your desert getaway!
14 of 26 people found this review helpful
Another great trip booked by Janice
Reviewed By Miranda - Europe | Traveled to Panama Canal ~ Panama ~ Central America
Janice provides real and genuine service and keeps track of the changes of your booked vacatioon and makes sure it will be to your satisfaction.
I would recommend this agent to my family and friends
24 of 46 people found this review helpful
Viking Christmas Markets River Cruise
Reviewed By Ray Coley - Washington/Baltimore | Traveled to
Jan took care of all the details, including correcting a mistake the cruise line made in booking my air travel. She researched the trip, answered all of our questions, and gave us additional information, which made the trip one of the most enjoyable we have ever had.
Jan gets my highest rating!!!
I would recommend this agent to my family and friends
37 of 72 people found this review helpful
She takes the guesswork out of cruise planning
Reviewed By Cruise Guru - Seattle | Traveled to
Janice is such a professional. She knows her industry, is incredibly reliable and responsive, and is just as nice and personable as she is professional. Never hesitate to work with Janice - she's wonderful.
I would recommend this agent to my family and friends
35 of 68 people found this review helpful
By far one of the best trips ever!
Reviewed By KK - Dalton Georgia | Traveled to Anaheim ~ California ~ USA
Amazing! Very kind, patient with changes! Everything was perfect! Will definitely use Janice in the future! Hotel change was perfect for us!
I would recommend this agent to my family and friends
Janice Neves responded:
It was a pleasure assisting you with your trip plans and I look forward to working with you again on your next adventure!
It was a pleasure assisting you with your trip plans and I look forward to working with you again on your next adventure!
1 of 1 people found this review helpful
It was a business trip, like a vacation.
Reviewed By Preacher - Dalton, GA | Traveled to Anaheim ~ California ~ USA
Janice handled everything took care of ever detail. Even when I had to make changes she gladly made the arrangements.
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for your kind words. I'm so happy to hear your trip was a success. I look forward to planning another adventure in the future!
Thank you for your kind words. I'm so happy to hear your trip was a success. I look forward to planning another adventure in the future!
1 of 1 people found this review helpful
Best honeymoon we could ask for
Reviewed By Brandy - Orlando | Traveled to Europe
Jan was lovely in listening to what we wanted for our vacation/honeymoon. Even when we had questions on the actual trip she responded very promptly and was willing to help any way she could! I would definitely recommend!
I would recommend this agent to my family and friends
15 of 30 people found this review helpful
amazing agent: highly recommend
Reviewed By Begemoth - Chicago, IL | Traveled to Central America
Janice is an amazing travel agent, and it has been a pleasure working with her. She answers all questions and requests very professionally and in time manner. She is always help you to modify or cancel reservation. Just let her know what you want, and it will be done. Simply magnificent!
I would recommend this agent to my family and friends
14 of 28 people found this review helpful
Fantastic Voyage
Reviewed By Jack - Cranston, RI | Traveled to Bermuda ~ Caribbean
As always, a great experience working with Jan. Jan took the same trip we had planned two weeks prior and gave us some excellent tips.
I would recommend this agent to my family and friends
26 of 52 people found this review helpful
Excellent trip to Maine
Reviewed By Abby - Cumberland, RI | Traveled to Acadia National Park ~ Maine ~ USA
Jan helped me plan a two-week trip up and down the coast of Maine! I went to Ogunquit, Bar Harbor, and York Harbor. The inns Jan booked were excellent, cozy, clean, and had delicious food. She also made sure to recommend local attractions and tours, and helped book the rental car. I was not disappointed. This was my first vacation in many many years and I was very daunted by the prospect of planning a vacation after COVID - she made the whole process very easy, had an excellent and clear itinerary, was in communication, and was very responsive. Will definitely go with her again!
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for your kind words. It was a pleasure to help design a Maine road trip for you, and I am glad all the accommodation and itinerary worked out well! I look forward to working with you on your next travel adventure!
Thank you for your kind words. It was a pleasure to help design a Maine road trip for you, and I am glad all the accommodation and itinerary worked out well! I look forward to working with you on your next travel adventure!
0 of 1 people found this review helpful
An Absolutely Fantastic Vacation!
Reviewed By Feenagh4 - Warwick, Rhode Island | Traveled to Portugal ~ Europe
Jan was wonderful to work with and provided excellent information on flights, destination attractions, insurance options and responded to any questions or concernspromptly. She is an excellent communicator and always pleasant to deal with. I enjoyed my experience working with her and would not hesitate to work with Jan again. As well I would highly recommend her to friends interested in travel.
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you so much for your kind words. Your appreciation, patience, and willingness to forge ahead during a pandemic, as well as the success of your Viking river cruise and Portugal land tour, are reassuring signs that travel has returned. I can't wait to help plan your next adventure!
Thank you so much for your kind words. Your appreciation, patience, and willingness to forge ahead during a pandemic, as well as the success of your Viking river cruise and Portugal land tour, are reassuring signs that travel has returned. I can't wait to help plan your next adventure!
2 of 5 people found this review helpful
Best trip of my life.
Reviewed By Kicky Karen - Overland Park, Kansas | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Janice is always helpful and responsive in a timely manner.
I would recommend this agent to my family and friends
26 of 53 people found this review helpful
Mediterranean Memories Forever!
Reviewed By Julie G - Johnston, RI | Traveled to Europe
Janice was the best! She was always readily available to help. Janice gave us great advice and good travel tips. All aspects of our trip came together perfectly. We are grateful we booked through Janice!
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for your kind words. I am happy to hear that everything about your cruise vacation went smoothly and that you had a great time. I look forward to working with you on your next adventure!
Thank you for your kind words. I am happy to hear that everything about your cruise vacation went smoothly and that you had a great time. I look forward to working with you on your next adventure!
1 of 4 people found this review helpful
First cruise, and Jan was so patient and helpful!
Reviewed By Anne S. - Cranston, RI | Traveled to
We had a great time and all the pre-planning was worth the effort. The tours were excellent, and we were very pleased with the choices. Glacier Bay was totally impressive and we felt like we were on a movie set--very surreal. The ship totally met our expectations, and we felt very comfortable as we were able to find our way only after a few days. The room was in a great location; very comfy. Once again, thank you for all your effort, time and patience."
I would recommend this agent to my family and friends
34 of 70 people found this review helpful
cruise vacation
Reviewed By lori - warwick | Traveled to Caribbean
very easy process and communication
I would recommend this agent to my family and friends
12 of 27 people found this review helpful
Relaxing First Cruise Trip!
Reviewed By Chloe - Cranston, RI | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
I was nervous about my first cruise but she made the whole process convenient and hassle free! She had the best tips on cruise, the islands, and the excursions that I'm glad we listened to.
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for your kinds words. It was a pleasure to help you learn your way around your first cruise experience, and I hope there will be another in your future.
Thank you for your kinds words. It was a pleasure to help you learn your way around your first cruise experience, and I hope there will be another in your future.
11 of 25 people found this review helpful
Great time & loved the Bliss,
Reviewed By Kathy - Warwick | Traveled to St. Thomas ~ Virgin Islands ~ Caribbean
Very helpful
I would recommend this agent to my family and friends
17 of 37 people found this review helpful
ALASKA!
Reviewed By Love to Travel - Chatworth, Ga. | Traveled to Alaska ~ USA
Janice is awesome! From initial planning to follow through she handles everything with speed and efficiency.
I would recommend this agent to my family and friends
24 of 51 people found this review helpful
Cruise #2
Reviewed By Jason - Clarksville | Traveled to Bahamas ~ Caribbean
Very easy to work with. Has plenty of personal experience regarding cruising, so can offer highly valued recommendations/suggestions.
I would recommend this agent to my family and friends
26 of 56 people found this review helpful
Awesome Cruise!!!
Reviewed By Victor - West Warwick, RI | Traveled to Caribbean
Janice was a great help when going through the process of booking my cruise. She was always available to answer any question(s) that I had, or to offer any advice. I will definetlely be utilizing her services again in the near future! Thanks for helping me cruise with ease!
I would recommend this agent to my family and friends
22 of 48 people found this review helpful
Fantastic, as always!
Reviewed By O&P - Chicago, IL | Traveled to Trans-Atlantic ~ Other
We've been cruising with Jan's help for years and have just returned from a transatlantic crossing on HAL for which Janice has gotten us a very good deal. Thank you for answering our million questions and dealing with our multiple tentative bookings!
I would recommend this agent to my family and friends
Janice Neves responded:
Thank YOU for being a valuable and loyal client!
Thank YOU for being a valuable and loyal client!
12 of 29 people found this review helpful
Outstanding trip!
Reviewed By Jack - Cranston, RI | Traveled to Sydney ~ Australia ~ Australia & New Zealand
Jan goes out of her way to make sure your trip is planned to your desires. She is top rate!
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for your flattering comments. I'm glad to hear your trip was a success and everything went well!
Thank you for your flattering comments. I'm glad to hear your trip was a success and everything went well!
20 of 45 people found this review helpful
She took the worry out of planning a difficult trip.
Reviewed By Pastor C. - Dalton, Georgia | Traveled to
I have always been skeptical of travel agents, especially someone I did not know. I begin by asking for info. and pricing just to compare with what I could find on websites. She was so prompt and informative I continue my requests and sharing what we would like to do, which was very aggressive for us, Alaska cruise, 4 airlines in and out, 8 states, hotels, rental car, transfers, excursions, are the main things I can think of. Her advice, suggestions, quick response, and terrific attitude won me over and I turned everything over to her. She did not disappoint. We received all necessary paperwork in plenty of time with constant email updates, even reminders the day before to print boarding passes. I cannot say enough good things concerning her care for us, even making sure a cancelled excursion was refunded to us before we returned home, while SHE was on vacation herself! My advice; do business with Janice Neves, you'll not regret it. Thanks Janice
I would recommend this agent to my family and friends
27 of 59 people found this review helpful
Perfect Honeymoon
Reviewed By April - Milwaukee, WI | Traveled to Jamaica ~ Caribbean
Janice helped us with every step of the way and delivered beyond our expectations. She gave us a peace of mind and a really awesome rate too! We wanted our honeymoon to be stressfree and enjoyable and she did exactly that— our trip was perfect. She even answered a few questions via email while we were abroad quickly and timely and so I always felt like I had an extra someone there in case of a trip emergency. Thank you Janice! Can’t wait to book our next 5-year trip with you. I would highly recommend Janice!!!
I would recommend this agent to my family and friends
21 of 48 people found this review helpful
First Trip to NYC was A+
Reviewed By Rob - Scituate, RI | Traveled to
Janice was great, and so was our trip! We'd been living in RI for 19 years and never "visited" New York (I know, right?), and it could not have been better. Tickets were great, and Janice's suggestion to take the Circle Line cruise around Manhattan Island was perfect. We did a lot of walking, which I wanted, but found cab or subway when we wanted to. The number of "big things"each day wasn't overdone, leaving us time to wander some of the neighborhoods and eat a little here, a little there. And GREAT job arranging for perfect weather, too!!!
I would recommend this agent to my family and friends
24 of 54 people found this review helpful
A Perfect Canal Cruise
Reviewed By AndiD - Montgomery, IL | Traveled to Panama Canal ~ Panama ~ Central America
Janice is so easy to work with; she listens carefully to what you want/need and then responds promptly with options and solutions. She keeps in touch up until the last minute to make sure we have the information we need and that all is proceeding smoothly. There was a small group of us who belong to the CruiseCrazies online community and Jan made our cruise special with planned get-togethers and surprise gifts. She went above and beyond to make everyone feel connected, but not obligated. A perfect blend of newfound and old friends with independent cruising.
I would recommend this agent to my family and friends
21 of 49 people found this review helpful
Bermuda - Norwegian Dawn - Great Family Vacation
Reviewed By SBud - Warwick | Traveled to Bermuda ~ Caribbean
Janice was terrific to work with! She consistently provided exceptional customer service and always took the time to address if the silliest of questions. I would absolutely recommend her and use her again!
I would recommend this agent to my family and friends
18 of 43 people found this review helpful
A trip of a lifetime
Reviewed By Arielle - New Hartford, CT | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Janice was very understanding with some delays and issues we went through. She also was a huge help our last day with the impending snow storm and keeping us updated. She set my friends and I up with a wonderful vacation!
I would recommend this agent to my family and friends
Janice Neves responded:
Thanks so much for your comments. I was very relieved (as I know you were!) that the snow storm did not impact your flight home. Glad to hear you had a great time at Majestic resorts, and I look forward to planning your next adventure!
Thanks so much for your comments. I was very relieved (as I know you were!) that the snow storm did not impact your flight home. Glad to hear you had a great time at Majestic resorts, and I look forward to planning your next adventure!
21 of 49 people found this review helpful
Janice takes care of everything!
Reviewed By Alycia W - Litchfield, CT | Traveled to
This is my 2nd time working with Janice. She was my 1st call after my fiancée and I decided to have a destination wedding. Janice took care of everyone and everything. When I had an issue at the resort, she quickly took care of it. Janice is an overall joy to work with. She is our travel agent for life!
I would recommend this agent to my family and friends
20 of 47 people found this review helpful
Fantastic trip and even better travel agent
Reviewed By Kaitlyn - Meshoppen, PA | Traveled to Caribbean
She is such an amazing woman! Any questions I ever had she always answered as best she could. She got us an amazing deal on our honeymoon cruise, she even watched the flight costs for months to get us the best deal. She sent us a gift for our wedding and a $50 giftcard for the spa onboard. If we ever take another big vacation she will definetly be the one we want to plan it. Any one who tells me they are going on vacation I always mention her name. Because of her we got 2 ultimate beverage packages, 250 minutes of internet, $100 on board credit, and $50 per port excursion credit for free. All we had to pay was the gratuities for the drink package. She's the best!
I would recommend this agent to my family and friends
Janice Neves responded:
Wow - thanks for your kind and thoughtful words. My goal is to make happy travelers, especially newlyweds. Weddings are stressful enough, and I am always happy to make the honeymoon planning easier. I appreciate your sharing my information to your family and friends. Congratulations again. P.S. Love the photos!!
Wow - thanks for your kind and thoughtful words. My goal is to make happy travelers, especially newlyweds. Weddings are stressful enough, and I am always happy to make the honeymoon planning easier. I appreciate your sharing my information to your family and friends. Congratulations again. P.S. Love the photos!!
16 of 40 people found this review helpful
A Very Memorable Cruise to Norway
Reviewed By Cruising with Newfound Friends - Montgomery, IL | Traveled to Norway ~ Europe
Janice has planned two cruises for myself and other participants of an online cruise board, one of which was just completed: a cruise to Norway that began and ended in Amsterdam. She worked with each participant individually to determine likes/dislikes, budget, timeline, etc. She made sure that each of us had the experience that we wanted and expected. She had all the right connections abroad for good transportation, hotel stays, and sightseeing options, which made the whole trip run smoothly and efficiently.She also planned special events for our group, such as a private canal cruise in Amsterdam with wine and appetizers, and a gathering onboard our ship that revealed a special surprise! These special events turned out to be the highlight of our trip.
We look forward to our continued relationship as we plan our second cruise through the Panama Canal. We know that Janice will make sure everything is done well and just the way we like it!
I would recommend this agent to my family and friends
22 of 52 people found this review helpful
New Year Cruise
Reviewed By Travel Bum - Chatsworth | Traveled to Caribbean
Janice is awesome! A joy to work with and a sixth sense when helping make decisions. Always available and very responsive. She's the best!
I would recommend this agent to my family and friends
Janice Neves responded:
Thank you for your kind and thoughtful words. I especially like the reference to my having a "sixth sense"! It's what makes a good agent stand out in a crowd. I look forward to assisting with your next adventure!
Thank you for your kind and thoughtful words. I especially like the reference to my having a "sixth sense"! It's what makes a good agent stand out in a crowd. I look forward to assisting with your next adventure!
12 of 34 people found this review helpful
First-time Fun and Magical Disney Trip!!!
Reviewed By JH - Cranston, RI | Traveled to
My sister and I just came back from Disney World few days ago and I usually do not leave reviews but I felt that this is a must! Because it was my first trip to WDW, I was clueless on where to start, but Janice made it super easy to plan the trip and book the flight. She took care of it all, gave us good traveling tips, and we ended up having such wonderful time in Orlando, stress-free! Never had I ever had a vacation that went this smoothly. She is very reliable, friendly, professional and fast in response. I came across flight scheduling issues due to it overlapping with my sister's last college class before spring break and she was swift in changing flight times fast and without a problem. Highly recommended!! I will definitely look forward to her help on my cruise trip with my boyfriend in the near future!
I would recommend this agent to my family and friends
16 of 42 people found this review helpful
First time cruise...
Reviewed By Jason - Clarksville, MD | Traveled to Bermuda ~ Caribbean
Very professional and extremely helpful! Answered all of my questions and gave me very helpful tips for a first-time cruise passenger. Was also quick to respond to questions at boarding time!
I would recommend this agent to my family and friends
18 of 47 people found this review helpful
Janice made it so simple and easy
Reviewed By Kathy - Punta Cana | Traveled to
Janice was so responsive to what my husband and I were looking for in a vacation. It had been quite a few years and she was "all in" to make this vacation memorable and it was. She provided choices for me to review along with options so we could make the best decision. She took care of the details including the fact that it was a vacation to celebrate my husbands birthday. An incredibly delicious chocolate cake was provided and he was so surprised. It just went perfectly. I would and plan to have Janice involved in my future vacation planning. Cant' thank you enough!!
I would recommend this agent to my family and friends
40 of 91 people found this review helpful
She planned an amazing Alaska cruise!
Reviewed By Sally D - East Greenwich, RI | Traveled to
Thank you so much for making our trip so amazing, we would have gone mad if you hadn't upgraded us, no kidding! I managed to eat a great deal plus take all the tours, and it was great fun. Met alot of very nice people and would do it again in a NY minute! Nan and I ate and laughed our way through Alaska! Thank you so very much for all your hard work, it went very smoothly for us...and especially thank you for the gift of dinner at Sabatini's ..."
I would recommend this agent to my family and friends
26 of 63 people found this review helpful
She took the nerves out of our first cruise!
Reviewed By Petra - Louisville, KY | Traveled to
Janice helped with everything from booking the cruise to making suggestions of what would be good excursions for the entire family. This was our first cruise and she made it so easy. I plan on booking another cruise and will definitely use Janice. I would recommend her to anyone! She is great and knows exactly what she is talking about. Very knowledgeable lady
I would recommend this agent to my family and friends
25 of 61 people found this review helpful
She coordinated a family reunion cruise for us!
Reviewed By Deb - St Petersburg, Florida | Traveled to
Janice was awesome in helping us plan a New Year's getaway for the family. It started out as a cruise for my husband and I, but when we told family members on Thanksgiving, everyone got excited about joining us. Jan very quickly set up a family cruise page where everyone could see the options and book directly with her - she took care of payments, passports and cabin locations with each individual family. Everything was done with great efficiency and it was all pulled together in a couple of weeks, which was a HUGE relief to me, as I didn't want to have to coordinate everything, especially on such short notice! She made recommendations for cabin location for each couple based on their individual needs (for example, my daughter gets motion sickness easily, so Jan recommended she and her husband have a cabin in mid-ship, which was perfect for them!; my husband and I got a large ocean view picture window, etc). Jan also gave us some great suggestions on shore excursions and a link to a private company if we didn't want to use Carnival's shore excursions (they always have such big groups!) Most of the family split up for the excursions and then we shared stories at dinner. It was the perfect way to start off the New Year; a fun and relaxing cruise reunion without all the work that most reunions create! A BIG THANKS to Janice for all her effort in helping us have such a great trip!
I would recommend this agent to my family and friends
23 of 58 people found this review helpful
Whole Process was SUPER easy........
Reviewed By Jeannie - New Hartford, CT | Traveled to
Janice was super easy to work with as she planned the best way for my family of 5 to go to my brothers destination wedding in Dominican. SUPER SIMPLE & EASY. We made the plans approx 5 months prior to destination whereas a minimal deposit was requested for our trip. We were then updated on our trip as the date approached. And final payment was made. We had never traveled to Dominican before and she gave us the heads up about traveling to this country, so we were well prepared. Our (2) Rooms were joined together just like requested with an additional bed. And we were also greeted with a Huge Birthday Banner to celebrate my sons 18 Th Birthday too. We definitely would recommend. 2 Thumbs Up :)
I would recommend this agent to my family and friends
31 of 74 people found this review helpful
Stress Free Planning
Reviewed By MB - Cranston, RI | Traveled to
We have taken several cruises which Jan expertly handled. Each booking was effortless on our part. All we had to tell her was when and which cruiseline we wanted to explore. Jan handled the rest, even getting us upgrades that didn't know were available.
We have never had a problem, snage or hiccup and we usually travel during Christmas and February school vacation weeks. The craziest times of the year.
We are planning to contact her soon to book our next cruise - my daughter's gradution gift in June of 2016.
I highly recommend her to anyone considering booking a vacation.
I would recommend this agent to my family and friends
27 of 66 people found this review helpful
Mediterranean Cruise Made Easy
Reviewed By KCK - Philadelphia, PA | Traveled to
Janice did an amazing job finding the perfect cruise with the ports we wanted for our honeymoon. She listened to all our requests and her recommendations were exactly what we were looking for. The cruise was great and the room she booked for us had an amazing view of every sunrise and sunset. Janice though really came through for us on the last day of our cruise. Due to a storm we were unable to dock and had to spend an extra unexpected day at sea. This meant that we missing our flights home. The first thing we did was contact Janice and she quickly booked a new hotel and flight out of Barcelona for us. Without Janice we would have spend our last day panicking. She truly went above and beyond and we look forward to working with her in the future.
I would recommend this agent to my family and friends
21 of 58 people found this review helpful
She made cruising a breeze!
Reviewed By Travel Junkie - Lenexa, KS | Traveled to
I had gone on one previous cruise, but that was years ago. Janice made the whole process of selecting a cruise, finding specials, and arranging air transportation so easy. I probably drove her crazy with my questions, but she never showed it. She was always helpful, patient and responsive. I really appreciated her help when the airline changed our flight three different times! Her list of cruise tips that she provides prior to departure was invaluable. There were so may handy & creative tips that I never would have thought of. If you are looking for someone who really knows about cruising, I highly recommend Janice!
I would recommend this agent to my family and friends
26 of 68 people found this review helpful
Great and very trustworthy agent
Reviewed By Miranda - The Netherlands | Traveled to Norway ~ Europe
Janice did a great job! She made sure everything was taking care of and made sure that everyone was informed properly everytime something changed (mostly for the better ;-)). That's why I already booked two more cruises with her. She makes sure you get the best deal and is honest about everthing. I really respect that and that's what makes me trust someone and come back.
I would recommend this agent to my family and friends
23 of 63 people found this review helpful
Amazing Trip
Reviewed By Abby - Newington, CT | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
My experience working with Janice has been nothing but enjoyable. She is extremely reliable and always made an effort to check in with us. I would definitely book another trip with her. Thank you for anything!
I would recommend this agent to my family and friends
Janice Neves responded:
Thanks so much for your feedback. I am happy to hear you liked Majestic resorts in Punta Cana and appreciated the service you received from me. I look forward to assisting you with your next trip!
Thanks so much for your feedback. I am happy to hear you liked Majestic resorts in Punta Cana and appreciated the service you received from me. I look forward to assisting you with your next trip!
16 of 51 people found this review helpful
We are anti-travel agent and we still work with Janice and will always do!
Reviewed By wingy - Chicago, IL | Traveled to
Janice is the best travel professional. Period. In this online mobile connected age you do not really need a travel agent, or at least we thought so... When it comes to cruising things are a little bit different, as with the pax volumes cruise lines do not really talk to you or do any hand holding. Well, Janice will do both, and will get you the best deal, will monitor the price and will re-book you if it goes down, she is also an expert when it comes to finding activities and tours ashore, and every time we get to our cabin, there is always little something from her, to make the start of our voyage even more special. We cruise twice a year on average and book all our cruises through Janice. Definitely happy customers here!
I would recommend this agent to my family and friends
12 of 43 people found this review helpful
You can count on Jan.
Reviewed By Cruise Newby - Overland Park, KS | Traveled to
I was new to cruising, but I could count on Jan. She is extremely knowledgable and responsive. No matter how many questions or requests you have, she is there to help you. She goes the extra mile to ensure that your cruise is everything you hope it will be. I was fortunate to find her and will definitely use her services in the future.
I would recommend this agent to my family and friends
20 of 62 people found this review helpful
You are in good hands with Jan
Reviewed By Joanne O - North Scituate, R.I. | Traveled to
Janice has been extremely helpful in so many ways. We tend to plan our trips , but Jan has come to our rescue numerous times. She has found us lodging and a car in the west of Sweden, and also the best B & B on Nantucket. She is very knowledgable, competent, and relaxed. You can ask her anything about travel and feel comfortable because you know you have asked the right person. We are planning to travel again soon and we will definitely call on Janice to help plan our trip.
I would recommend this agent to my family and friends
23 of 70 people found this review helpful