Spa & Wellness Specialist
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Rosemary Mondo
Skaneateles, NY Travel Agent
Rosemary Mondo
Skaneateles, NY Travel Agent· 25 Years of Experience
Via Mondo Travel & Wellness, a Travel Leaders Network Affiliate Agency
5.0
(82)
96% Recommended
Great working with Rosemary! Made the whole process super easy! Read More >
About
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Travel Stories & Media
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Destinations:
Caribbean, Europe, USA, Australia & New ZealandInterests:
All Inclusive, Luxury, Outdoor Activities & Sports, Spa & Fitness, WellnessAbout Me
Soaking in Sound
Whether you are traveling with family, on a honeymoon, or enjoying a couples' getaway, wellness is often a central motivation for a trip. It is a broad term that means something different to every traveler; in my opinion, travel itself is wellness. We embark on active vacations, sightseeing tours, or dedicated medical and spa retreats to break our routines, step out of our comfort zones, and explore new cultures.
I believe that the more we travel, the more informed and better citizens we become. As Mark Twain eloquently noted—which is why I include his quote in my bio—we are shaped by what we experience. Wellness helps us recharge and rejuvenate mind, body and soul.
There are many types of wellness vacations. Some are medical in nature and require careful vetting; I do not recommend booking these without expert advice. Others include spa and wellness retreats, both stateside and overseas, which are perfect for girls' getaways, yoga groups, couples, and multi-generational family trips. Many travelers are now incorporating wellness components into their journeys to Europe, Asia, and South America, as these destinations offer exceptional spa properties and resorts. When I travel, I personally like to add a spa day or two at the end of the itinerary to soak up the final moments of vacation and prepare for the journey home. I find that my clients truly appreciate this "down day" before their return flight.
Reviews
My Places
Travel Stories & Media
Client Testimonials
Areas of expertise
Destinations:
Caribbean, Europe, USA, Australia & New ZealandInterests:
All Inclusive, Luxury, Outdoor Activities & Sports, Spa & Fitness, WellnessREVIEWS
Rating: 5.0
82 reviews
96% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 82 reviews
Great time, beautiful island, beautiful resort!
Reviewed By sara - East Syracuse NY | Traveled to Bahamas ~ Caribbean
Great working with Rosemary! Made the whole process super easy!
Rosemary Mondo responded
"It's super easy to work with great clients! I'm so grateful! Look forward to helping with your next travel destination. Happy Holidays! "
✓ I would recommend this agent to my family and friends.
23 of 37 people found this review helpful. Was this review helpful to you?YES|NO
Great trip through Scotland and Ireland
Reviewed By joan - Philadelphia | Traveled to Scotland and Ireland
Rosemary listened to my needs and wants. I have a disability and needed accommodations with elevators and handicapped bathrooms.
Rosemary put together a great itinerary that took my son and through Glasgow and Edinburg Scotland and all over Ireland!
It was a wonderful trip and I plan on going to Rosemary for my new vacation. I highly recommend her.
Also, she was really great about getting back to me promptly. Communication can often be difficult, but it wasn't with Rosemary.
She took great care of us!
Rosemary put together a great itinerary that took my son and through Glasgow and Edinburg Scotland and all over Ireland!
It was a wonderful trip and I plan on going to Rosemary for my new vacation. I highly recommend her.
Also, she was really great about getting back to me promptly. Communication can often be difficult, but it wasn't with Rosemary.
She took great care of us!
Rosemary Mondo responded
"Knowing you had a great time with your son in Scotland and Ireland means the world to me. Thank you, Joan! I can't wait to wrap my arms around your next adventure! Happy trails! "
✓ I would recommend this agent to my family and friends.
24 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Perfect Honeymoon!
Reviewed By Missy and Sam - Auburn, New York | Traveled to St. Lucia ~ Caribbean
Rosemary was wonderful to work with! She is very friendly and knowledgeable about traveling! After talking to her about what we were looking for on our honeymoon, Rosemary was able to give us options and she helped us find an incredible spot to visit!
Rosemary Mondo responded
"I am so glad everything worked out so beautifully for you two! It was a pleasure working on the honeymoon with you. I look forward to assisting you with other travels. Welcome back home as Mr. & Mrs. P. "
✓ I would recommend this agent to my family and friends.
16 of 25 people found this review helpful. Was this review helpful to you?YES|NO
Family Trip to Italy
Reviewed By Kathleen - Nanuet, NY | Traveled to Florence ~ Italy ~ Europe
Rosemary listened to us attentively and created a personalized, individualized trip for us with activities based on our interests and preferences. We would not have been able to find the combination of activities that suit us so well without her help and knowledge. All the activities she chose for us were enjoyable and of high quality.
Rosemary Mondo responded
"Thank you Kathy. At times I don't get it right, but I've been working on my craft for 17 years. Over the years, I've learned to listen, which helps me create unforgettable packages. I take great pride and joy in my work. I look forward to planning your next vacation! Travel wisely! "
✓ I would recommend this agent to my family and friends.
26 of 46 people found this review helpful. Was this review helpful to you?YES|NO
Father - daughter Italy trip
Reviewed By , - Canastota NY | Traveled to Siena ~ Italy ~ Europe
Excellent planning and support during the trip
Rosemary Mondo responded
"Benvenuto! Thank you, Dr. Picciano. I look forward to working with you in the future. It was a pleasure planning your father, daughter trip. Ciao for now! Rosemary "
✓ I would recommend this agent to my family and friends.
16 of 27 people found this review helpful. Was this review helpful to you?YES|NO
Best 20th anniversary trip ever!
Reviewed By Gina - Syracuse | Traveled to Negril ~ Jamaica ~ Caribbean
Working with Rosemary was amazing. She put everything together for us without any issues. We had no hiccups during our trip at all.
Rosemary Mondo responded
"Gina - I am so glad you loved the resort, the island, and had an amazing time. Thank you so much for choosing Via Mondo. I'm looking forward to planning next year's trip! Rosemary "
✓ I would recommend this agent to my family and friends.
5 of 6 people found this review helpful. Was this review helpful to you?YES|NO
The best (and easiest!) trip to Florence
Reviewed By Ginny - Morristown NJ | Traveled to Florence ~ Italy ~ Europe
Rosemary did it all - found a great airfare to Florence, a fabulous B&B in the heart of downtown Florence within a stone's throw of the Duomo, and all the excursions we wanted, thoughtfully planned to make a great trip for our family. She made itinerary suggestions and really listened to what we wanted. She helped us have a far better experience than we would have had if we tried to book it on our own. Thank you, Rosemary! We'll be working with you again soon.
Rosemary Mondo responded
"Ginny - It's been a pleasure!! After living in Florence for over a year and spending my childhood summer's in Italy, I love to send people to Italy and really soak up the culture and come to love Italy as much as I do. It truly makes me happy to hear! Thank you and I can't wait to plan your next adventure. Ciao for now! Rosemary "
✓ I would recommend this agent to my family and friends.
20 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Best trip ever!
Reviewed By Amy McKay - Auburn, NY | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Rosemary was excellent to work with in planning our trip to to Punta Cana, Dominican Republic. This was our first international trip and it was very helpful to have someone with her knowledge to assist with the flight reservations and to make recommendations in choosing our all-inclusive resort. She listened to what our interests were and planned our trip accordingly with a detailed itinerary and fun excursions. I will be using her when it's time to book our next trip. Highly recommended!
Rosemary Mondo responded
"Yeah!! You made it to Punta Cana and had a great time on your family vacation. I love the photos, your stories, and thank you for sharing your family experience. It was such a pleasure working with you during the planning process. Next time, Hawaii! "
✓ I would recommend this agent to my family and friends.
4 of 5 people found this review helpful. Was this review helpful to you?YES|NO
An amazing Christmas!
Reviewed By Kathleen - Liverpool, New York | Traveled to Dominican Republic ~ Caribbean
I asked Rosemary to plan a complete trip, from airfare to location and resort. She put together a fantastic trip, at a top resort in the Dominican Republic. The resort was beautiful and the location excellent. It was a perfect vacation.
Rosemary Mondo responded
"Kathy,
You know me. It's important that I get it right for you and give you an memorable experience with your girls. To new beginnings and many more family memories together! I hope this Christmas vacation is the start to many more family gatherings. I think it was your reset button and I'm so happy I could give you a chance to press that button. You ended the year on a high note! Your Aunt would be so proud! "
✓ I would recommend this agent to my family and friends.
21 of 40 people found this review helpful. Was this review helpful to you?YES|NO
Great trip and wonderful service
Reviewed By Lisa - Watertown, ma | Traveled to Italy ~ Europe
Expert advice, very responsive and flawless service
Rosemary Mondo responded
"Lisa, Thank you so much!! We really appreciate it. We look forward to your next adventure. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The best vacation out West
Reviewed By Kayla - Jordan, NY | Traveled to Wyoming ~ USA
Working with Rosemary was super easy. She helped me plan out my vacation from the flights to the hotels. If I needed something changed she was right on it. All around a very good experience and the vacation was absolutely amazing!
Rosemary Mondo responded
"Kayla - You were a pleasure to work with!! Your excitement was contagious and your sense of adventure too. I would like to thank you for the photos and for putting your trust in me. It is much appreciated. Your trip sounds so wonderful, I think I'm gonna plan the same one for myself. I look forward to the next adventure! "
✓ I would recommend this agent to my family and friends.
4 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Via Mondo to the rescue
Reviewed By Mike - Syracuse | Traveled to Orlando ~ Florida ~ USA
Very professional, friendly and genuinely interested in helping.
Rosemary was there at late hours trying to bail us out of a very difficult situation. She was who I called in my time of need and she responded!
Rosemary was there at late hours trying to bail us out of a very difficult situation. She was who I called in my time of need and she responded!
Rosemary Mondo responded
"Thank you for thinking of me. That means a lot. I'm glad you made it home safe and sound. "
✓ I would recommend this agent to my family and friends.
5 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic service, doesn’t disappoint
Reviewed By Michelle - North Syracuse, NY | Traveled to St. Croix ~ Virgin Islands ~ Caribbean
Amazing! She’s the real deal. I needed an agent to help me with a last minute trip during a pandemic and she exceeded my expectations. My mother in law had an accident right before our trip and couldn’t go—she was on the phone with American Airlines for a long time and managed to get my sister in law subbed in without forfeiting the ticket.
She advised me on covid travel requirements, where I could get tested quickly and jumped through hoops to answer my random questions about requirements about wearing a mask on the beach, etc.
She confirmed all my reservations, book an incredible private charter for snorkeling, and made an excellent hotel recommendation, all within my budget.
She has an excellent response time and was always available and ready to help with anything I needed. Our trip was amazing and I will be using her again in the
She is also super bubbly and very pleasant to talk to. I’m so glad I used her for this trip.
She advised me on covid travel requirements, where I could get tested quickly and jumped through hoops to answer my random questions about requirements about wearing a mask on the beach, etc.
She confirmed all my reservations, book an incredible private charter for snorkeling, and made an excellent hotel recommendation, all within my budget.
She has an excellent response time and was always available and ready to help with anything I needed. Our trip was amazing and I will be using her again in the
She is also super bubbly and very pleasant to talk to. I’m so glad I used her for this trip.
Rosemary Mondo responded
"Oh, thank you, Michelle! It was a pleasure working with you. I look forward to your next adventure. I can't wait to chat and plan another trip just so we can share some laughs. I'm glad we connected!"
✓ I would recommend this agent to my family and friends.
8 of 15 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Experience Working with Rosemary!
Reviewed By Christie - Austin, TX | Traveled to Italy ~ Europe
Rosemary is a dream to work with! She's extremely responsive, considerate of our needs, patient with challenging requests, and eager to help.
Rosemary Mondo responded
"Ditto! I feel the same way about working with you, Christie! It's a joy! Let's keep laughing! "
✓ I would recommend this agent to my family and friends.
22 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Snow Much Fun in Chamonix!
Reviewed By SkiMom - Skaneateles, NY | Traveled to Chamonix | France | Europe
We recently took our family of 5 to Chamonix, France for a ski trip. Our kids are ages 8,11, and 13 and it was their first trip to Europe. Rosemary spent countless hours working with our family to find the right destination that suited our family's ski level and interests. We also have dietary needs/allergies and Rosemary worked with us closely to find a location that would easily accommodate this. It can be tough traveling abroad with little kids, all the while making sure that everyone can eat safely. I felt like Rosemary really heard and understood this concern, and worked to make sure we would be eating delicious, safe food. She also listened to me talk about past vacations that we had been on and what made them fun and memorable for our family, and took that information to help curate an amazing experience for this vacation. I would highly recommend ViaMondo travel to anyone. Rosemary listens to what you want, researches, suggests cultural experiences, circles back frequently while the trip is being curated, and is in contact during the trip should you need any further assistance while traveling. Excellent experience overall.
Rosemary Mondo responded
"I was delighted to hear that you enjoyed your family ski trip in France. Thank you so much for the glowing review.
As a skier myself, it was a pleasure to assist you. I know how important it is to find the right fit for the whole family to ensure everyone has a great time. I am thrilled that the food, the mountain, and the overall experience were just right.
I look forward to helping you with your next family adventure."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Trip
Reviewed By PCH - Oswego NY | Traveled to Charleston | South Carolina | USA
We recently traveled as a family to Charleston, SC
Rosemary was instrumental in setting up a smooth and enjoyable itinerary.
Rosemary Mondo responded
"Thank you for your feedback! I am so happy to hear that you enjoyed your family vacation in Charleston. It warms my heart to know that I helped create lasting memories for you."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Sicily experience
Reviewed By Gord - Toronto | Traveled to Sicily | Italy | Europe
Rosemary very quickly understood our travel objectives and likes and dislikes. She quickly put together an itinerary that truly matched our needs. Our transfers, local guides, and hotels were fantastic. Thank You Rosemary!
Rosemary Mondo responded
"It was a true pleasure working with you and your wife on your recent trip. Now that I have a better understanding of your travel preferences and style, I am very much looking forward to helping you plan your future journeys."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A fantastic trip through northern Italy
Reviewed By Gard Lorey - Pinehurst, North Carolina | Traveled to Italy | Europe
We spent multiple days in Venice, Verona, Bologna, and the Tuscany region. Our itinerary was laid out perfectly! We learned a tremendous amount about the history of the regions we visited and the culture. We enjoyed fabulous meals and wine! The scenery and views we experienced were continually stunning.
Rosemary Mondo responded
"So stoked you had an epic trip! Can’t wait for your next adventure! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Bike across Italy, father and 2 sons
Reviewed By Skip - Vero Beach, Florida | Traveled to Abano Terme | Italy | Europe
Ciclismo Classico’s great trip, fabulous guides, wonderful accommodations, amazing food, unbelievable views, quaint towns and introductions to historic places.
Rosemary Mondo responded
"Skip - I am so glad everything worked out so spectacularly. This was a very special trip and I'm sure you had many special moments with your sons. I would like to thank you for taking me along for the ride. Buon Ciclismo! :)"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great first trip to Italy
Reviewed By Linda S. - Syracuse, NY | Traveled to Italy | Europe
Rosemary provided valuable guidance in helping us plan our trip. She is very knowledgeable about Italy and was on top of every detail before and during our stay. We had a great trip!
Rosemary Mondo responded
"Fantastico!! Italy is the #1 destination for travelers! I'm so glad you had a chance to take in the major sites. We'll need to plan your next visit, but this time venture a bit more North or South to explore some towns and cities off-the-beaten-path. Italy is one of the smallest countries but packed with tons of beauty and history. A dopo! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip to Ireland
Reviewed By Cindy - Liverpool, NY | Traveled to Ireland | Europe
This is our second booking with Rosemary and we have been very pleased with the attention to details that we received both times. It is comforting to know that when we leave the country that Rosemary has helped us think of anything we need and taken care of all details (like getting to/from the airport). While on this trip we found it necessary to come home a day earlier than booked and I contacted Rosemary for help. She quickly provided us with alternate travel options and helped arrange for us to be able to make the change in a very easy way to accommodate our needs. I highly recommend Rosemary for all your travel needs!
Rosemary Mondo responded
"Cindy - It's a joy to plan trips with you and Joe. I'm glad I could be of assistance and here for you 24/7. I look forward to your next adventure. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
We had a great time!!!
Reviewed By Amyo - Portland, OR | Traveled to Mexico
We had a great time at Rancho La Puerta. Rosemary helped us with every detail. We spent the week hiking, exercising, and trying new things. I have absolutely no complaints. I'm already looking forward to next time!!
Rosemary Mondo responded
"I am so glad you did, Amy!! It was such a pleasure meeting you and look forward to assisting you on your next wellness adventure. Be well."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Italy/Netherlands trip
Reviewed By Bob Burchsted - Dover NH | Traveled to Europe
We had a destination wedding to go to in Ravello Italy. Since we would be in Europe, we wanted to extend our vacation, and asked Rosemary for various ideas on what we could do. She came up with a 5 night stay in Amsterdam and then an 8 day/7 night sailing and bicycle tour in northern Netherlands and islands. She arranged all the flights and hotels (except for the hotel for the wedding which was done through the wedding planner) and gave us suggestions and recommendations for the hotels and things to do. We had a wonderful trip, and could not have done it without her expertise.
Rosemary Mondo responded
"Wonderful! I am so pleased you two took the opportunity to extend your trip to the Netherlands and put your trust in me. I wholeheartedly appreciate it. Love your spirit to explore. It was a joy to put this trip together for you. To more out of the way non-city travels!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Rancho La Puerta
Reviewed By Wellness - Skaneateles, NY | Traveled to Acapulco | Guerrero | Mexico
Rosemary planned and executed a perfect trip. When the airlines threw her a curveball she was able to regroup and get us to where we had to be on time.
She is a professional.
Rosemary Mondo responded
"Joyce - It was an adventure and I'm so glad you were able to make the trip. It was a special place. I hope you get the chance to go back and take advantage of the credits and discounts the ranch allowed the agency to extend to the group. See you around town! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime in Italy
Reviewed By Janna - Rome ny | Traveled to Italy | Europe
As a first time international traveler, I am 100% glad I had Via Mondo and Rosemary for guidance. This was going to be a graduation and 20 yr anniversary excursion. Rosemary’s personal knowledge and connections in Italy help us tremdsly. We knew if a few things to see, she help us understand each area we stayed on the first day. These private tours help us understand the area from a local. Where to it not to go. Tips for the area. Then currareted the places she recommended and at the same time, addressing our requests from the trip. When we needed her while we were there, someone was always available to help.
Rosemary Mondo responded
"Me too! I am so happy you enjoyed Italy and Sicily, and the activities planned for your family. I shared your experience with my partner, Barbara in Italy. She's not only a business partner but a friend. We are both so grateful and overjoyed that you had a great time. Now that you are experienced travelers, to more family fun adventures! Ciao. Ciao. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great trip to Denmark and Iceland
Reviewed By Flip - Charleston, South Carolina | Traveled to Denmark | Europe
Rosemary did a wonderful job setting up our trip for us – – she took care of everything! We have already referred to additional clients to her and would happily recommend more
Rosemary Mondo responded
"Tak, Phil! I'm so glad everything worked out so well. I appreciate the accolades and the referrals. Welcome back home and looking forward to your next adventure. Bless! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
First trip to Italy
Reviewed By Deb - Western MA | Traveled to Naples | Italy | Europe
Rosemary did a great job in incorporating pre and post activity with our group tour. Our Naples experience was culturally educating and our private guides had a wealth of knowledge and flexibility. It was the perfect way to end our stay in Italy.
Rosemary Mondo responded
"They are such a great operation! I'm so glad you enjoyed your time in Naples. Look forward to chatting with you soon. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful European Bike Tour
Reviewed By Jen - Verona to Salzburg | Traveled to Europe
We did a bike tour for 10 days and Rosemary arranged all our fights, shuttles and extended stays at hotels on our tour. Rosemary was efficient and detailed with her arrangements and available when we ran into a glitch at the airport. She is very knowledgeable and helpful when planning trips abroad.
Rosemary Mondo responded
"I look forward to planning your next active adventure. Thank you for putting your trust in me and allowing me to tag along."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of our lives!
Reviewed By Emily - Boston, MA | Traveled to Europe
Rosemary made our dream become a reality by creating the perfect trip through Western Europe. We explained to Rosemary our dream trip unsure if it would be possible to do, but she made it happen. We traveled through London, Paris, Brussels, Amsterdam, Cologne, Triberg, Zurich, Verona, and Venice. It was everything we imagined and so much more! Beyond grateful for all her kindness, time, and hard work she put into making this trip happen for us from the very beginning, and for making sure every last detail was perfect! This trip would not have been possible without her!
Rosemary Mondo responded
"Emily & Andrew - Planning your dream trip was a joy. I love being a part of your travel story. Cheers to your beautiful journey together. Wishing you countless adventures ahead! I am grateful for your trust. Thank you. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Trip to Paris!
Reviewed By Tom & Eileen - Minnesota | Traveled to Paris | France | Europe
This is our third time working with Rosemary and there will be many more trips we plan with her. Most importantly, she really knows her stuff. She is well connected and has a deep understanding of travel to many countries. She is super organized and gets all the details right. She works with wonderful companies to provide top-notch guides. Beyond that, she listens carefully to what we want and develops a plan that is comprehensive, but yet works within our constraints. As we work through the plan, a few adjustments are necessary. Rosemary is always there to listen and adjust as necessary. She works incredibly hard to make sure our vacation is perfect. We give her our strongest endorsement.
Rosemary Mondo responded
"Ah, thank you so much!! I really, really appreciate the accolades. I adore you and Eileen. It's always a pleasure putting together your trips. Until your next adventure, happy trails! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Northern Italy
Reviewed By Raym - St Petersburg FL | Traveled to Italy | Europe
Pisa to San Ruffino for a wedding. Then to Rapallo for 4 great nights with side trips to Portofino, Genoa and Cinque Terre. Then to Stresa on lake Maggiore for 3 nights - beats lake Como. Then closed with 3 nights in Verona which is now one of our favorite cities. Thanks Rosemary.
Rosemary Mondo responded
"My pleasure! Verona is my favorite city, too. I'm so glad you and Mar had a fabulous time in N. Italy. I look forward to chatting with her later about it. Welcome home. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A Wonderful Trip
Reviewed By Babs45 - Fredericksburg, VA | Traveled to London | England | Europe
Rosemary helped us plan a cruise to England via the Queen Mary 2. She was able secure a stateroom with a lovely view. She also arranged for transportation to London from Southampton that was very helpful.
The hotels she booked for us in London and Paris were excellent. Their locations were ideal for what we had planned to do.
Also she secured upgraded tickets for the Eurostar and a window table at the Sky Garden restaurant.
All in all, her planning helped to make this a most memorable trip.
Rosemary Mondo responded
"Thank you so much for including me in your sisterhood celebration. It was such a joy going on this adventure with you two. It was a joy to plan and follow your journey. I appreciate it. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Most amazing trip ever!!!!
Reviewed By Laurie - Auburn, NY | Traveled to Switzerland | Europe
I could never have planned this trip myself. Rosemary took care of every little detail and ensured everything went smoothly. It was definitely the trip of a lifetime!!!!
Rosemary Mondo responded
"You warmed my heart. I can't wait to talk with you and hear all about it. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great trip guidance
Reviewed By SF - MA | Traveled to Europe
I've used Rosemary for a couple of trips. She is detailed, pleasant, and follow up is quick and thorough.
Rosemary Mondo responded
"Thanks, Scott. I appreciate your input. It's always a pleasure to assist you. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our Wonderful Trip to Paris
Reviewed By Marcus and Susan - Auburn, New York | Traveled to Paris | France | Europe
It was an absolute pleasure working with Rosemary, and we couldn't recommend her more highly! She made everything easy! Her warm, friendly, enthusiastic personality put us at ease right away. She was so patient with all of our questions and planned the perfect itinerary for us based on our discussions. She was sure to include tours and visits to all the spots we wanted to see and left plenty of time to wander on our own. She managed all the transportation for us, which was a huge relief! All her recommendations and insights were spot-on! She was timely with all her responses and tickets to events. It is clear that she loves her job! Our trip to Paris was parfect, and we thank Rosemary for all her attention to detail that made it so. We will definitely be contacting her again when we plan our next adventure!
Rosemary Mondo responded
"Merci beaucoup!! You made it all very easy and it was a pleasure planning this trip with you two. I appreciate the time taken and the kind words. I can't wait to plan your next adventure! Bienvenue. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous Multi Country Trip
Reviewed By EvieL - Yarmouth, Maine | Traveled to Athens | Greece | Europe
My husband and I did a three country--Greece, Slovenia and Italy-- trip in April/May and Rosemary was of enormous help. She found great travel options for each leg of our trip and identified lovely, centrally located hotels. She also had offered great advice about booking tours in advance for our visit to Athens.
Rosemary Mondo responded
"Thank you so much!! It's always a pleasure planning adventures with you. The next time you circle the globe or hit multiple European countries, take me with you. I'm coming! "
✓ I would recommend this agent to my family and friends.
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Family Trip to Italy
Reviewed By Family Traveler - Syracuse, NY | Traveled to Florence | Italy | Europe
Our family just returned from two weeks in Florence, Italy where one of our college age daughters was completing a semester abroad. After months of research regarding what cities to see, flights, excursions, & accommodations, I felt overwhelmed by all the choices and decisions. I turned to Rosemary who put me at ease and planned the trip of our dreams. She booked our flights, trains, accommodations, and excursions. All were organized on a useful app that kept us on track before and during the trip. The accommodations she chose were perfect for us including an apartment where we were even able to host a dinner party for our daughter and all the college friends she made while in Italy. The excursions she booked included walking tours, museums, wineries, and cooking classes. The locations, staff & companies that ran those were stellar. We know we will return someday, and will turn to Rosemary at Via Mondo to help once again.
Rosemary Mondo responded
"Thank you for trusting me with your family trip to Florence. Creating unforgettable family memories was a blast. I appreciate you letting me take the wheel on your dream trip. Can't wait to chat!"
✓ I would recommend this agent to my family and friends.
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First time using a travel agent
Reviewed By Brenda - Ocho Rio | Traveled to Jamaica | Caribbean
I would use Rosemary again in a heartbeat! It was so luxurious to have everything planned and booked for us. We also had to plan with two weeks to spare and everything came within our budget and timeframe. Plus we had an excellent time at the resort!
Rosemary Mondo responded
"It was meant to be! I'm glad I was here to make it happen. You two have a pretty hectic schedule and I appreciate you taking the time to leave me a review. A well deserved vacation! Thank you so much for putting your trust in me and I look forward to your next getaway. "
✓ I would recommend this agent to my family and friends.
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Winter getaway to Turks and Caicos
Reviewed By Mike and Lisa - Provo, Villa Del Mar | Traveled to Turks and Caicos Islands | Caribbean
Rosemary did a good job planning for our trip on rather short notice. She answered all of my questions before the trip. We liked the condo (Villa Del Mar) that she recommended. It was a very short walk to the beach. The staff there was very helpful and accommodating. The provided breakfast was just OK, being heavy on carbs with not much in the way of fruits or proteins. We booked a sailboat ride as well as snorkeling which was fun. The beach (Grace Bay) was very pretty, which we thoroughly enjoyed. We ventured out to the restaurant scene that Rosemary recommended. The meals on the island are rather expensive and then a tax and service charge of 22% is added. We did find a very nice local restaurant (Flamingo Cafe) off the beaten path. Even though it took over an hour, it was well worth the wait. I had the best grouper fish dinner of my life there. All in all a good trip.
Rosemary Mondo responded
"I think we did a great job putting together this trip within a couple of weeks! From many islands, to Turks and Caicos in only a few days. I'm so glad you enjoyed T&Cs. It's one of my favorite Caribbean islands. I'll add your restaurant to the list and share with other Via Mondo Travelers. Thank you for your input. I really appreciate it. For your next adventure, let's plan sooner rather than later. Chat soon! "
✓ I would recommend this agent to my family and friends.
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Amazing trip
Reviewed By Brent - Skaneateles, New York | Traveled to St. Thomas | Virgin Islands | Caribbean
This was my first time using a travel agent. It was fantastic. Place I stayed was on st Thomas and had a true island feel. The people were very welcoming. I decided to stop vacation earlier to make it to my wife’s Christmas party and rosemary was able to get me a flight in 2 days so I could be home on time.
Rosemary Mondo responded
"Yeah, you made it!! I'm so glad everything worked out and you enjoyed St. Thomas: the island feel and resort. Welcome back home! "
✓ I would recommend this agent to my family and friends.
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Wonderful Experience
Reviewed By Carla - Fayetteville, NY | Traveled to Italy ~ Europe
Rosemary was excellent to work with. She listened to what I wanted from the trip and worked with her partners in Italy and Sicily to make it happen. We had an amazing, unforgettable trip, and we didn't have any stress in planning it. We can't thank Rosemary and her team enough!
Rosemary Mondo responded
"Our pleasure. Thank you for taking the time to review the services and sharing your vacation with us!! It was fun from start to finish! To many more memories together. "
✓ I would recommend this agent to my family and friends.
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Everything we dreamed of!
Reviewed By Nancy - Buffalo, NY | Traveled to Italy ~ Europe
Rosemary worked with us for months customizing our trip to the specifications we asked for. When we had questions she returned mail within a day or less.
Rosemary Mondo responded
"Benvenuti!! The photos, the family heritage, and the memories pulled at my heart strings. You are the reason I love what I do. Thank you for sharing. I enjoyed traveling along with you. "
✓ I would recommend this agent to my family and friends.
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Bravisimo! Bel Viaggio. Great Trip.
Reviewed By Harry & Debbie - Syracuse, New York | Traveled to Italy ~ Europe
Our first trip to Italy was a success thanks to via mondo travel. From flights, to transport, to accomodations and to recommendations - everything was artfully planned and exceeded our expectations.
Rosemary Mondo responded
"Grazie mille! I'm so glad you enjoyed your trip right from take off. Love the photos and look forward to your next adventure. A dopo! "
✓ I would recommend this agent to my family and friends.
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BEST Vacation Ever!!
Reviewed By Partyof3 - Pensacola, Florida | Traveled to Australia & New Zealand
Rosemary was always available to answer my numerous questions. All of the tours selected were amazing. Our accommodations were wonderful with locations that were great to coordinate with our outings.
Rosemary Mondo responded
"Yeah!! I am so happy you decided to go on this journey and share these memories with your family. It was a pleasure planning this trip with you and thank you for taking me on this journey. "
✓ I would recommend this agent to my family and friends.
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Dream Italy and Greece Honeymoon
Reviewed By The new Mr. & Mrs. Dillon - Syracuse, NY | Traveled to Italy ~ Europe
Rosemary helped us plan our dream honeymoon to Italy and Greece! We wanted to do a 2 week trip and had lots of destinations we wanted to go, so Rosemary helped us plan a trip that was well organized and allowed us to see a lot without moving locations every day! It was a great mix of adventure and relaxation, and she picked amazing hotels for us! She gave us great tips when planning the trip, along with packing and travel tips once it came closer to our trip. She was attentive and quick at responding, and gave us great input. We would definitely recommend Rosemary and hope to use her again in the near future!
Rosemary Mondo responded
"It was a pleasure! Keep me posted as you begin your life together. I hope to be a part of your anniversary and other celebrations. Love the photos. You did it all! What fun?!?! "
✓ I would recommend this agent to my family and friends.
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Norway- our first cruise
Reviewed By GBM - Grosse Pointe Woods, MI | Traveled to Norway ~ Europe
We had an excellent experience working with Rosemary. We came to her with a very vague idea for a "trip to Norway." After investigating several options, we choose a Viking cruise. We had never been on a cruise and were a little nervous about it. Rosemary's experience helped with our decision making process. Everything worked out great and we had a wonderful trip. We are already looking into another cruise.
Rosemary Mondo responded
"I am so glad everything worked out so well! I'll have to send a thank you to Viking for making me look so good. Let's chat about down under. There are so many ways to experience the area. I can't wait to get started! Stay safe and well. "
✓ I would recommend this agent to my family and friends.
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We can't wait to go back!
Reviewed By Amy - Tully, NY | Traveled to Italy ~ Europe
Have you ever felt like you needed a vacation from your vacation? When you travel abroad, keeping track of all the details can be so stressful and take up a ton of mental space. When you work with Rosemary she takes care of all the big and small details and helps you make your trip easy, fun and stress free. She even has a fantastic app that you can use during your travel that has EVERYTHING all in one place for you. We literally just showed up and left the hassle at home.
Rosemary is prompt, thorough, knowledgeable, and great to work with. We highly recommend having her help you plan your trip!
Rosemary is prompt, thorough, knowledgeable, and great to work with. We highly recommend having her help you plan your trip!
Rosemary Mondo responded
"It was such a pleasure to assist and plan this trip with you!! You made it so easy and effortless. I really appreciate it. I always try to convey to travelers to have a good time and I'll worry. Well, that's my job! You articulated my intention and efforts wonderfully. Thank you. Italy is a country travelers go back to over and over again. So much to experience and explore! Italy makes me look good. LOL To your next visit! "
✓ I would recommend this agent to my family and friends.
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Best trip Ever!
Reviewed By Julie C - Chester NJ | Traveled to Italy ~ Europe
It has been 35 years since I used a travel agent for my honeymoon! Due to a very busy time in my life with planning my daughter’s wedding and working full time we decided it was best to have a professional plan our trip! The trip was planned from our flight, where Rosemary tried to find us the best deal to our pick up in Rome Italy and every hotel, resignations and rental car reservation! Rosemary is very familiar with Italy and the best hotels for our money!
Rosemary Mondo responded
"Thank you so much for putting your trust in me! It was so much fun planning this trip with you and Lisa. I'm so glad everything worked out. The Italy Bound Crew went and concurred Italy! I look forward to your next adventure! Enjoy the wedding and summer. Ciao for now! "
✓ I would recommend this agent to my family and friends.
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The perfect trip
Reviewed By Fran and mark - Skaneateles ny | Traveled to Italy ~ Europe
Rosemary was a pleasure to work with. Everything we wanted in this trip was perfect from hotels to travel to restaurants! And besides that she was with us all the way checking in and making sure all was good. Can’t thank her enough for making this a fantastic trip . No question we will be calling her for future travel.
Rosemary Mondo responded
"You are such a joy to plan trips with! It was fun right from the start. Your travel sense and demeanor are refreshing. I look forward to your next adventure. I'm overjoyed and thrilled you had such a fabulous time! Grazie and see you soon. ..A presto! Rosemary "
✓ I would recommend this agent to my family and friends.
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Great Anniversary Trip
Reviewed By Beautiful Waterfalls - Jordan, NY | Traveled to Hawaii ~ USA
It was a pleasure working with Rosemary Mondo. She listened to what we liked to do and eat. She kept us informed during the planning and anytime something popped up for our anniversary trip.
Rosemary Mondo responded
"I am so glad you had such a wonderful anniversary trip to Hawaii. It means so much to me! When Duane came to me with this surprise anniversary gift for his wife, I was overjoyed and couldn't wait to get started. We all should be so lucky to have a union as yours. Thank you for putting your trust in me in what was a special trip. I hope you have many, many more memories and stories together. Fondly, Rosemary "
✓ I would recommend this agent to my family and friends.
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The Best Trips Begin with Rosemary!
Reviewed By Tracie H. - VA | Traveled to Amsterdam ~ Netherlands ~ Europe
Rosemary provides exceptional customer service. She listens to you then creates a trip specifically for you. Iv used her services for multiple international trips to different countries and ever trip has been remarkable. No detail is missed, she checks in several times before and after the trip and is even available for questions/ concerns during the trip. The best customer service!! I wouldn’t go abroad without consulting and planning without Rosemary!!
Rosemary Mondo responded
"It's important to me that my guests feel supported throughout their experience. I'm there for you every step of the way. Your job is to have fun and experiences, so you can return with memories and stories. This brings me joy. I'm not just saying that. It warms my heart and fuels the next trip I plan. Thank you very much for your support and commitment."
✓ I would recommend this agent to my family and friends.
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Amazing Italian Vacation
Reviewed By Leah D. - New York, NY | Traveled to Italy ~ Europe
I was skeptical at first to book a trip through an agent as it was my first time but as soon as I spoke to Rosemary on the phone for the initial consultation, I knew she was the real deal. She has so much experience and such a deep knowledge of the history of Italy that I truly felt there was no better choice I could have made. The entire process was so simple from start to finish, she was always available for any questions that I had. The trip was phenomenal, there was not a single experience or tour that we took that we felt was not exceptional. The detailed itinerary and app that she provides make it so easy to stay on schedule while on your trip and eliminate all of the guesswork. Rosemary went the extra mile at every turn to make sure that our trip was one of the best travel experiences of our lives and I would not hesitate to recommend her to anyone who wants to truly experience all Italy has to offer.
Rosemary Mondo responded
"Grazie mille for the accolades. It was such a pleasure planning this trip with you. It warms my heart to hear you had the time of your life. As a first timer, you traveled to Italy as a true professional. I found it so refreshing. Your ears must have been ringing cause I was singing your praises. Thank you so much!! I really enjoyed knowing you and look forward to more adventures. A presto! "
✓ I would recommend this agent to my family and friends.
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Best Trip Ever!!!
Reviewed By Gabrielle - New Rochelle, NY | Traveled to Italy ~ Europe
I actually received Rosemary’s name from my cousin, whose family used her for their vacation a couple of years ago and she certainly didn’t disappoint! It was an absolute pleasure working with her from the start. She was 100% on top of our (very) last minute booking and was extremely communicative throughout the entire process. She was accommodating to our needs, and made sure that we saw everything we wanted to see while in Italy. Rosemary could not have possibly made this trip any more enjoyable!
Rosemary Mondo responded
"You were an absolute joy to work with. I laughed so much planning this vacation with you. Setting up the surprise visit with your bestie to coordinating the car museums. It was fun and what I love to do.
Thank you!! "
✓ I would recommend this agent to my family and friends.
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Sicily trip, West to east!
Reviewed By Andy & Angela - Central New York | Traveled to Sicily ~ Italy ~ Europe
Rosemary was attentive to our needs before, during and after our Sicily adventure. We were confident that even though a continent away, we were sure to get a response to a question by the time we woke up.
Using her extensive local knowledge, she was able to craft a unique and memorable vacation experience!
Using her extensive local knowledge, she was able to craft a unique and memorable vacation experience!
Rosemary Mondo responded
"Andy - I am so glad you and Angela decided to go to Sicily. It's my favorite island. I attribute that to my childhood memories. You two were a joy to work with. I want to thank you for being such wonderful guests. It's been a pleasure every step of the way! It warms my heart that you two had memorable experiences with more to come! Ciao for now. "
✓ I would recommend this agent to my family and friends.
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Another Daddy Daughter Travel in the books!
Reviewed By TJ - Syracuse NY | Traveled to Anaheim ~ California ~ USA
Rosemary is awesome. She is really good at her job and covers all the bases. It makes me feel confident to travel and know I have nothing to worry about. If something were to pop up I know she’ll be there to help and correct if needed.
Rosemary Mondo responded
"Oh, thank you! I really appreciate it. It's important you enjoy your time with your daughter. I love the quote, “Not everything that weighs you down is yours to carry.” It's mine to carry. Thank you for putting your trust in me. It means the world to me. These trips are special and I'm fortunate to be a part of them. Rosemary "
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Family memories in Italy
Reviewed By PNW Mom - Bainbridge Island, WA | Traveled to Italy ~ Europe
Rosemary designed our dream first trip to Italy with a pre-schooler in tow. We visited three different regions and each transfer, stay, and detail was a perfect fit for our needs. With her planning and priceless help, we were able to focus on making memories and enjoying the incredible destinations without being bogged down by logistics and easy travel mistakes one can make if they haven't adventured with their children in Europe before. I was impressed by how she merged multiple travel itineraries and I was also amazed and how simple it was to work with her from the start.
Rosemary Mondo responded
"This was a fun trip to plan! I know how much you were looking forward to it. Even though this was a logistic challenge, I was determined to make it work and work well. It gives me great pleasure to hear you had experiences that you'll reminisce about for years to come. That's what it's all about! I look forward to planning your next family adventure. Thank you for being so easy going and wonderful to work with. It made my job super simple. "
✓ I would recommend this agent to my family and friends.
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An Unforgettable Adventure!
Reviewed By C. Johnston - Livingston, NJ | Traveled to Italy ~ Europe
Of all the travel agents we spoke to before we booked our two-week trip to Italy, Rosemary was the only one who asked us delving questions, took the time to allow us to explain exactly what we wanted, knew the destinations, intimately, enhanced our experience with helpful and well-informed suggestions, & truly listened to what we wanted.After a few slight itinerary tweaks, we had the major sites in Rome, Florence & Venice, along with two bucket list items – Capri/the Amalfi Coast and walking the unforgettable Cinque Terre, covered. She worked impressively within our budget to give us a top-end experience at a reasonable price point. We referred to her app throughout the trip so that all the details we needed were always at our fingertips. She did a superb job of booking the tours we wanted with the most knowledgeable tour guides and balancing that against free time to explore on our own. Rosemary eliminated every worry and made our trip truly magical!
Rosemary Mondo responded
"I am overwhelmed with joy, Carolyn. I can't tell you how nice it was to receive your email and now this review. Thank you for reminding me why I became a travel advisor and why I love travel so much. I take every itinerary and every request seriously. I put my heart and soul into it. My goal is too make sure you get exactly what you want and deserve as well as provide the support and assistance. You made my day, week, month, no year! I'm beaming with gratitude. Grazie mille, cara! "
✓ I would recommend this agent to my family and friends.
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Hawaii trip of a lifetime!
Reviewed By Captain and Mrs. tastebud! - port Byron ny | Traveled to Hawaii ~ USA
Rosemary was excellent! She heard all of our wants on our trip to Hawaii! She kept in constant contact while planning. We couldn’t have been happier! Thanks Rosemary!
Rosemary Mondo responded
"My pleasure! We need to meet so I get the inside scope behind the name, Captain Tastebud. I can't wait to plan your next adventure. Thank you! "
✓ I would recommend this agent to my family and friends.
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Flawless Bucket List Trip to Down Under
Reviewed By Jack - Tampa, FL | Traveled to New Zealand ~ Australia & New Zealand
Working with Rosemary is a dream come true for those once in a lifetime experiences where you need everything to go smoothly and flawlessly. She is a real professional and communicates every step of the way. Hand her all your problems and concerns, and just go enjoy!
Rosemary Mondo responded
"Jack - Thank you so much for expressing the value I bring to travelers. It's exactly what I want those who travel through Via Mondo to feel and know. Planning this trip was a joy. I look forward to planning more vacations with you and Leslie. "
✓ I would recommend this agent to my family and friends.
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Adventure of a Lifetime - 3 Months Abroad
Reviewed By Tom & Nancy - Skaneateles, NY | Traveled to Europe
Our 2022 finished with great adventures traveling, thanks to Rosemary at Via Mondo Travel! We even did the Christmas in Killarney charity dip in Muckross Lake for mental health/suicide awareness. The adventures Rosemary planned for us were exciting and everything ran smoothly, EVERYTHING, beyond our expectations! We had an unbelievable, once in a lifetime riverboat cruise on the Seine River, bus tour through Scotland and Ireland and extended stay in Ireland through Rosemary’s hard work. Having her available to support us whenever and wherever we were located gave us great peace of mind. Thank you, thank you, thank you Rosemary!
We will definitely contact Via Mondo Travel for our next trip abroad and highly recommend Rosemary to others for her service and friendship during ‘adventure’ planning and travel.
We will definitely contact Via Mondo Travel for our next trip abroad and highly recommend Rosemary to others for her service and friendship during ‘adventure’ planning and travel.
Rosemary Mondo responded
"You two are the best!! The world needs to clone the two of you. Simply a pleasure to plan this trip with you. Your zest for life is infectious. Your partnership is a work of art. I can't wait to hear about your next adventure. I hope I get to tag along. I thank you! Peace and joy always. Rosemary "
✓ I would recommend this agent to my family and friends.
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Every step of the way
Reviewed By MES - Skaneateles, NY | Traveled to Italy ~ Europe
Thanks to Rosemary we had an amazing Italian adventure! My husband and I usually plan our trips but with 8 adults and 2 children under two, we needed help.
Rosemary was with us every step of the way from building an itinerary to logistics to getting us from one place to another and keeping everyone happy! The Via Mondo app kept everyone up to date on what was happening next and Rosemary was able to update things as needed.
We spent our time in Rome and Sicily touring the sights, the food, the wine, took a gelato and pizza making class and spent a day boating and dining on delicious local dishes.
A great trip!
Rosemary was with us every step of the way from building an itinerary to logistics to getting us from one place to another and keeping everyone happy! The Via Mondo app kept everyone up to date on what was happening next and Rosemary was able to update things as needed.
We spent our time in Rome and Sicily touring the sights, the food, the wine, took a gelato and pizza making class and spent a day boating and dining on delicious local dishes.
A great trip!
Rosemary Mondo responded
"It's my pleasure!! I can't tell you how happy I am that you and the family had such a wonderful trip. All of you have such a fantastic outlook on life and crapped me right up! Loved all the messages on the APP. Next time, I'm coming with you! Thank you for being so easy to work with. It's been a joy right from the beginning. A dopo! (Until next time!) "
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The Best Honeymoon Every!
Reviewed By Laura - Syracuse, NY | Traveled to St. Lucia ~ Caribbean
Rosemary was wonderful! Was very informative with helping us choose where we wanted to take our honeymoon and provided us with her own experience! We had the absolute best time on our trip and loved the suggested excursions she told us to take. 10/10 experience!
Rosemary Mondo responded
"Yeah, Laura!! I am so happy you enjoyed your honeymoon. A beautiful wedding followed by a lovely trip to St. Lucia. It only gets better! Thank you so much for choosing Via Mondo. You two were a pleasure to work with. I look forward to the anniversary trips! "
✓ I would recommend this agent to my family and friends.
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An awesome vacation!
Reviewed By KellyW - Syracuse, NY | Traveled to Costa Rica ~ Central America
All the moving parts, from transportation to the hotels, excursions etc, fell into place seamlessly. Our drivers were prompt, courteous and always concerned with our health and well-being. The hotels were modern and clean in beautiful settings with superb front-desk capability. The excursions were most enjoyable with seasoned and informative guides. Rosemary readily availed herself to us via email/text when needed. She was very responsive and made contact with her ‘team’ in CostaRica to address any issues/concerns in a timely manner. It was clear that Rosemary was invested in all elements of planning this trip, tailoring it to our interests and desires. I would highly recommend ViaMondo Travel.
Rosemary Mondo responded
"Thank you so much, Kelly, for your review and kind words. Thank you for taking the time to discuss your trip yesterday evening over the phone. It was such a pleasure planning this trip for you and Mark. It's important to me to get it right and it's important to me for you to feel safe and security when traveling. I look forward to your next adventure. Pura Vida! "
✓ I would recommend this agent to my family and friends.
5 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Our trip was better than we imagined.
Reviewed By TJ - Syracuse NY | Traveled to Hawaii Island ~ Hawaii ~ USA
Rosemary was wonderful. Very attentive to our needs and cared about understanding exactly what we were looking for and trying to experience,
Rosemary Mondo responded
"Thank you. It was such a pleasure planning this father-daughter trip with you. I'm so glad you had a wonderful time together. She's fortunate to have a father like you. "
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Traveling Again
Reviewed By Cgilmore - Auburn | Traveled to Ireland ~ Europe
It’s been a very long time since my husband and I have traveled. Rosemary was extremely helpful with our planning. She answered all questions immediately and was very patient with the multitude of questions we had. We will plan on using her expertise for our next trip.
Rosemary Mondo responded
"Thank you so much Cinda! It was my pleasure, really. I look forward to many more trip planning with you."
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
To Italy!
Reviewed By Bruce W. - Baldwinsville, NY | Traveled to Italy ~ Europe
Excellent! Pleasantly surprised with the attention to detail and the special treatment we received. The app was great and contained everything we needed including suggestions. Great experience. I would use Rosemary again for our next trip!
Rosemary Mondo responded
"Thank you so much, Bruce. Grazie mille. Now that you've been to Italy, you're Italiano! I really appreciate the review and I am so happy your first trip to Italy was so memorable. I look forward to sharing a drink with you and Lisa to hear all about it. I can't wait! A presto! Rosemary "
✓ I would recommend this agent to my family and friends.
3 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Best Honeymoon Ever!
Reviewed By The Fitz's - Manlius, New York | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Rosemary was absolutely essential in planning our honeymoon. She was so helpful in learning about our options, selecting our destination and booking the trip itself with excursions. She made us feel so comfortable in our decision being our first vacation together. We could not thank her enough for all she did to help us have the best week of our lives in paradise. She is wonderful and knowledgeable, so flexible given the ever-changing travel rules and a true pleasure to work with.
Rosemary Mondo responded
"Thank you, The Fitz (I love it), for taking the time to share your feedback with me. "
✓ I would recommend this agent to my family and friends.
4 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Beer and Hiking were the best!
Reviewed By Denise VP - Baldwinsville | Traveled to Stowe ~ Vermont ~ USA
Rosemary's customer service was impeccable, from start to finish her attention to detail and to our needs created a beautiful vacation for our family and we cannot thank her enough!
Rosemary Mondo responded
"Ah, thank you! It's my pleasure. I'm so glad your family had such a great time in Vermont. I appreciate the accolades. "
✓ I would recommend this agent to my family and friends.
5 of 11 people found this review helpful. Was this review helpful to you?YES|NO
A great trip to Italy!
Reviewed By Cindy - Liverpool, NY | Traveled to Italy ~ Europe
Great experience. Rosemary listened to our requests for our trip and put together a package that met all of our needs.
Rosemary Mondo responded
"Cindy,
Thank you! I look forward to sitting down with you and Joe to hear about the trip face to face. I'm so glad you enjoyed the trip. It means a great deal to me! Rosemary "
✓ I would recommend this agent to my family and friends.
15 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Via Mondo rocks as a travel agency.
Reviewed By USS Midway Event - Boca Raton florida | Traveled to San Diego ~ California ~ USA
Amazingly easy to coordinate a bi-coastal trip for10 staff members.
Rosemary Mondo responded
"Thank you!!! It's always pleasure. I love the work you do and love to support your organization. "
✓ I would recommend this agent to my family and friends.
12 of 26 people found this review helpful. Was this review helpful to you?YES|NO
All Inclusive is the way to go!
Reviewed By Tina - Baldwinsville, NY | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Rosemary was amazing...she was always available to answer our questions!
Rosemary Mondo responded
"Tina - After everything you had to endure before the trip, I am delighted that you had a wonderful time with your family. I hope it was all worth it! It means a lot to me that you, yourself, enjoyed the vacation with your family. Thank you very much for the kind words. Rosemary "
✓ I would recommend this agent to my family and friends.
15 of 33 people found this review helpful. Was this review helpful to you?YES|NO
Via Mondo rocks as a travel agency.
Reviewed By USS Midway Event - Boca Raton florida | Traveled to San Diego ~ California ~ USA
Amazingly easy to coordinate a bi-coastal trip for10 staff members.
Rosemary Mondo responded
"Thank you so much, Judy!! I feel the same way about you! You rock, too! "
✓ I would recommend this agent to my family and friends.
20 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Totally enjoyable experience from planning to exec
Reviewed By Jill - Hamilton, New Jersey | Traveled to Italy ~ Europe
Rosemary has been EXCELLENT! She planned a trip for us last year and we are utilizing her services again this year. I have recommended her to many friends. She can plan your trip from start to finish and you will have absolutely nothing to worry about when you arrive.
Rosemary Mondo responded
"It's been a privilege and a joy. I look forward to planning, executing and sharing your travels now and in years to come. "
✓ I would recommend this agent to my family and friends.
23 of 49 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous trip!!!
Reviewed By Liz - Auburn, N.Y. | Traveled to Grand Canyon ~ Arizona ~ USA
Rosemary was great! She listened to our list of our favorite things and planned a fantastic trip!
Rosemary Mondo responded
"Welcome home! I can't wait to hear all about it! "
✓ I would recommend this agent to my family and friends.
16 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Beat cruise vacation of our lives!!!
Reviewed By Gary & Maureen - LIVERPOOL, NY | Traveled to Caribbean
Rosemary was very helpful in suggesting several options that really made our vacation wonderful, the cruise line, Windstar, was amazing.
Rosemary Mondo responded
"That is fantastic!! I can't wait to hear all about it! Talk to you later, Gary! "
✓ I would recommend this agent to my family and friends.
17 of 38 people found this review helpful. Was this review helpful to you?YES|NO
Had a fabulous vacation to Italy!!
Reviewed By Sandy - Baldwinsville, NY | Traveled to Italy ~ Europe
Rosemary was extremely knowledgeable and very responsive and planned activities that fit our family interests. When our bags were lost when we landed in Italy, she rearranged activities and diligently contacted the airlines/airport to make sure that our bags were found and that we received them. She went above and beyond what I would ever have expected from a travel agent. She was an absolute pleasure to work with. I highly recommend her!!
Rosemary Mondo responded
"I want you to worry about having a great time and leave the rest to me! I'll sweat the small stuff, while you cool down with a gelato. I'm so glad things worked out. It means the world to me! Welcome back!! "
✓ I would recommend this agent to my family and friends.
14 of 32 people found this review helpful. Was this review helpful to you?YES|NO
A Great Trip Thanks To The Best Travel Agent
Reviewed By Helen - Laguna Niguel, Ca | Traveled to France ~ Europe
I was planning a trip to France and was too busy to do anything. I talked to Rosemary over the phone as we live in different states. On our initial conversation I explained what I wanted and didn't want. She asked great questions and went to work on the entire trip. We modified her plan very little.
I can say that Rosemary nailed it for me!! From hotels to tours to the travel. I will use her on every trip from now on! Very professional and personable.
I can say that Rosemary nailed it for me!! From hotels to tours to the travel. I will use her on every trip from now on! Very professional and personable.
Rosemary Mondo responded
"Love Helen! We just clicked right from the start. Thank you so much for your fabulous review. I so appreciate it. Happy travels! "
✓ I would recommend this agent to my family and friends.
17 of 38 people found this review helpful. Was this review helpful to you?YES|NO
Life is short, go now!
Reviewed By Dianne - Syracuse NY | Traveled to Rome ~ Italy ~ Europe
Working with Rosemary and Via Mondo Travel and Wellness Vacations to plan our family vacation to Italy was so easy and such a pleasure! Rosemary is an expert and knows, loves, and lives Italian culture. She took such good care of us! No detail was overlooked. She asked what was important to us; what we hoped to see and experience during our time in Italy. She then created a customized itinerary with travel suggestions and tips. We had the trip of a lifetime and made so many memories as a family. I highly recommend Rosemary and Via Mondo! She is in an experienced traveler professional and also creates other trips and experiences. Let Via Mondo create memories for your family. Life is short, go now!! Dianne and John Rizzo and Family
Rosemary Mondo responded
"Thank you for the beautiful note. I am so touched. It means a lot to me, especially coming from you and John. It has been my pleasure."
16 of 38 people found this review helpful. Was this review helpful to you?YES|NO
Life is short, go now!
Reviewed By Dianne - Syracuse NY | Traveled to Rome ~ Italy ~ Europe
Working with Rosemary and Via Mondo Travel and Wellness Vacations to plan our family vacation to Italy was so easy and such a pleasure! Rosemary is an expert and knows, loves, and lives Italian culture. She took such good care of us! No detail was overlooked. She asked what was important to us; what we hoped to see and experience during our time in Italy. She then created a customized itinerary with travel suggestions and tips. We had the trip of a lifetime and made so many memories as a family. I highly recommend Rosemary and Via Mondo! She is in an experienced traveler professional and also creates other trips and experiences. Let Via Mondo create memories for your family. Life is short, go now!! Dianne and John Rizzo and Family
Rosemary Mondo responded
"Thank you for the beautiful note. I am so touched. It means a lot to me, especially coming from you and John. It has been my pleasure."
16 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Travel Agent
Reviewed By Sheri - Livingston, NJ | Traveled to Italy ~ Europe
Rosemary is a very knowledgeable travel agent who is flexible and aims to provide high customer satisfaction. We could not have been more pleased with the arrangements she made. We made changes in the itinerary multiple times and she always provided expert guidance with a sweet disposition. We are very grateful she had so much patience with us to plan the perfect trip!
Rosemary Mondo responded
"I love what I do and when I work with extraordinary travelers, the job no longer becomes work, but a pleasure. Always a pleasure providing travel advise and service to Sheri. I'm grateful our paths have crossed.
Thank you! Happy trails! "
✓ I would recommend this agent to my family and friends.
15 of 37 people found this review helpful. Was this review helpful to you?YES|NO
Our trip was fantastic from start to finish!
Reviewed By The Sullivan Family - Arlington, VA | Traveled to Italy ~ Europe
Our family has worked with Rosemary for several years now and she has been extremely helpful and professional.
Rosemary Mondo responded
"I feel very fortunate to help the Sullivan family with their travel needs and look forward to assisting them in the future. It's always a pleasure. A great family! Thank you so much! "
✓ I would recommend this agent to my family and friends.
17 of 42 people found this review helpful. Was this review helpful to you?YES|NO
First Class Professional
Reviewed By Susan - Rochester, NY | Traveled to Italy ~ Europe
You simply did an outstanding job tailoring our trip to our groups unique interests and needs. The hotels were all very clean, comfortable, friendly and accomodating. And equally as important, they were all in excellent locations- safe and within walking distance from so many main attractions. The transportation service we used- again outstanding. All the activities you helped us choose were educational, interesting and sooo much fun for the entire group (including seven 18-23 year olds). I can't say enough about them. We had 11 days worth of truly magical moments. You are a first class professional and we are so grateful for your guidance and help. This trip was reasonably priced and was far superior to the large group tour (Perillo) I went on years ago. It will truly be forever etched in all of our hearts. Mille grazia!
✓ I would recommend this agent to my family and friends.
15 of 39 people found this review helpful. Was this review helpful to you?YES|NO
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Caribbean
Booked It 32 Times
Been There 25 Times
Rosemary was very helpful in suggesting several op...
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Europe
Booked It
Been There
We had a destination wedding to go to in Ravello I...
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Italy, Europe
Booked It 100 Times
Been There 55 Times
Rosemary has been EXCELLENT! She planned a trip f...
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On the River, At Sea
Booked It 16 Times
Been There 6 Times
All the moving parts, from transportation to the h...
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New Zealand, Australia & New Zealand
Booked It 23 Times
Been There 5 Times
Working with Rosemary is a dream come true for tho...
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Aruba, Caribbean
Booked It 20 Times
Been There 4 Times
Great working with Rosemary! Made the whole proces...
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Bahamas, Caribbean
Booked It 5 Times
Been There
Great working with Rosemary! Made the whole proces...
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Barbados, Caribbean
Booked It
Been There
Great working with Rosemary! Made the whole proces...
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Bermuda, Caribbean
Booked It 10 Times
Been There 3 Times
Great working with Rosemary! Made the whole proces...
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Cayman Islands, Caribbean
Booked It 3 Times
Been There
Great working with Rosemary! Made the whole proces...
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Dominican Republic, Caribbean
Booked It 9 Times
Been There
I asked Rosemary to plan a complete trip, from air...
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Jamaica, Caribbean
Booked It 9 Times
Been There 2 Times
I would use Rosemary again in a heartbeat! It was ...
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St. Lucia, Caribbean
Booked It 5 Times
Been There
Rosemary was wonderful to work with! She is very f...
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Turks and Caicos Islands, Caribbean
Booked It 12 Times
Been There
Rosemary did a good job planning for our trip on r...
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Virgin Islands, Caribbean
Booked It 6 Times
Been There
Amazing! She’s the real deal. I needed an agent to...
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Central America
Booked It 15 Times
Been There 4 Times
All the moving parts, from transportation to the h...
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Belize, Central America
Booked It 4 Times
Been There
All the moving parts, from transportation to the h...
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Costa Rica, Central America
Booked It 6 Times
Been There
All the moving parts, from transportation to the h...
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Central Asia
Booked It
Been There
This is our third time working with Rosemary and t...
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Maldives, Central Asia
Booked It
Been There
Rosemary is a dream to work with! She's extremely ...
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East and Southeast Asia
Booked It
Been There
Rosemary was amazing...she was always available to...
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Indonesia, East and Southeast Asia
Booked It
Been There
Amazing! She’s the real deal. I needed an agent to...
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Bali, Indonesia, East and Southeast Asia
Booked It
Been There
Rosemary was always available to answer my numerou...
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Austria, Europe
Booked It 10 Times
Been There
Rosemary listened to us attentively and created a ...
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Vienna, Austria, Europe
Booked It 8 Times
Been There
Rosemary listened to us attentively and created a ...
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England, Europe
Booked It 7 Times
Been There 2 Times
Rosemary helped us plan a cruise to England via th...
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France, Europe
Booked It 23 Times
Been There 10 Times
I was planning a trip to France and was too busy t...
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Greece, Europe
Booked It 25 Times
Been There
My husband and I did a three country--Greece, Slov...
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Athens, Greece, Europe
Booked It 16 Times
Been There
My husband and I did a three country--Greece, Slov...
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Crete, Greece, Europe
Booked It 14 Times
Been There
My husband and I did a three country--Greece, Slov...
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Santorini, Greece, Europe
Booked It 7 Times
Been There
My husband and I did a three country--Greece, Slov...
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Budapest, Hungary, Europe
Booked It 5 Times
Been There
Rosemary listened to us attentively and created a ...
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Ireland, Europe
Booked It 9 Times
Been There 3 Times
It’s been a very long time since my husband and I ...
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Dolomites, Italy, Europe
Booked It 22 Times
Been There 4 Times
Rosemary listened to us attentively and created a ...
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Florence, Italy, Europe
Booked It 73 Times
Been There 36 Times
Rosemary listened to us attentively and created a ...
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Sicily, Italy, Europe
Booked It 30 Times
Been There 60 Times
Rosemary very quickly understood our travel object...
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Portugal, Europe
Booked It 20 Times
Been There 4 Times
Rosemary listened to us attentively and created a ...
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Scotland, Europe
Booked It 8 Times
Been There
Rosemary listened to my needs and wants. I have a...
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Spain, Europe
Booked It 18 Times
Been There 3 Times
Rosemary listened to us attentively and created a ...
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Mexico
Booked It 37 Times
Been There 6 Times
We had a great time at Rancho La Puerta. Rosemary...
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Baja, Baja California Sur, Mexico
Booked It 6 Times
Been There
Rosemary was absolutely essential in planning our ...
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Middle East
Booked It
Been There
We had a destination wedding to go to in Ravello I...
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United Arab Emirates, Middle East
Booked It
Been There
Our family has worked with Rosemary for several ye...
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Dubai, United Arab Emirates, Middle East
Booked It
Been There
Rosemary was great! She listened to our list of ou...
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South America
Booked It 10 Times
Been There
Rosemary did a wonderful job setting up our trip f...
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Ecuador, South America
Booked It 9 Times
Been There
Rosemary was extremely knowledgeable and very resp...
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South Pacific
Booked It 7 Times
Been There 11 Times
Working with Rosemary and Via Mondo Travel and We...
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French Polynesia, South Pacific
Booked It 5 Times
Been There 3 Times
Rosemary was wonderful! Was very informative with ...
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Alaska, USA
Booked It 4 Times
Been There
Amazingly easy to coordinate a bi-coastal trip for...
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Arizona, USA
Booked It 7 Times
Been There 9 Times
Rosemary was great! She listened to our list of ou...
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California, USA
Booked It 13 Times
Been There 11 Times
Amazingly easy to coordinate a bi-coastal trip for...
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Colorado, USA
Booked It 5 Times
Been There 12 Times
Amazingly easy to coordinate a bi-coastal trip for...
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Connecticut, USA
Been There
Amazingly easy to coordinate a bi-coastal trip for...
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Delaware, USA
Been There
Amazingly easy to coordinate a bi-coastal trip for...
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District of Columbia, USA
Booked It 5 Times
Been There 19 Times
Amazingly easy to coordinate a bi-coastal trip for...
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Florida, USA
Booked It 13 Times
Been There 25 Times
Very professional, friendly and genuinely interest...
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Georgia, USA
Booked It 6 Times
Been There 2 Times
Amazingly easy to coordinate a bi-coastal trip for...
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Hawaii, USA
Booked It 20 Times
Been There 5 Times
It was a pleasure working with Rosemary Mondo. She...
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Illinois, USA
Booked It
Been There
Amazingly easy to coordinate a bi-coastal trip for...
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Maine, USA
Booked It 10 Times
Been There 23 Times
Amazingly easy to coordinate a bi-coastal trip for...
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Maryland, USA
Booked It 7 Times
Been There 27 Times
Amazingly easy to coordinate a bi-coastal trip for...
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Massachusetts, USA
Booked It
Been There 39 Times
Amazingly easy to coordinate a bi-coastal trip for...
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New Hampshire, USA
Booked It
Been There 15 Times
Amazingly easy to coordinate a bi-coastal trip for...
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New Jersey, USA
Booked It
Been There 28 Times
Amazingly easy to coordinate a bi-coastal trip for...
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New York, USA
Booked It 11 Times
Been There 61 Times
Amazingly easy to coordinate a bi-coastal trip for...
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North Carolina, USA
Booked It 6 Times
Been There 8 Times
Amazingly easy to coordinate a bi-coastal trip for...
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Ohio, USA
Booked It
Been There
Amazingly easy to coordinate a bi-coastal trip for...
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Pennsylvania, USA
Booked It 4 Times
Been There 11 Times
Amazingly easy to coordinate a bi-coastal trip for...
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Rhode Island, USA
Booked It 5 Times
Been There 3 Times
Amazingly easy to coordinate a bi-coastal trip for...
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South Carolina, USA
Booked It 5 Times
Been There 9 Times
We recently traveled as a family to Charleston, SC...
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Texas, USA
Booked It 5 Times
Been There
Amazingly easy to coordinate a bi-coastal trip for...
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Utah, USA
Booked It
Been There
Amazingly easy to coordinate a bi-coastal trip for...
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Vermont, USA
Booked It 10 Times
Been There 17 Times
Rosemary's customer service was impeccable, from ...
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Virginia, USA
Booked It 6 Times
Been There 11 Times
Amazingly easy to coordinate a bi-coastal trip for...
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Washington, USA
Booked It 8 Times
Been There
Amazingly easy to coordinate a bi-coastal trip for...
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My Photo Albums and Videos
Luxury Travel Powerhouse
Luxury Travel Powerhouse
Luxury Travel Powerhouse
Luxury Travel Powerhouse
Client Testimonials
Italian Flavors Unleashed
What a fantastic trip we had. Thank you for all the hard work you did! Everything flowed very well.
To start, we loved Venice! The hotel in Venice was top notch, the best of the 3 hotels! Verona was awesome, and the winery tour was absolutely incredible! I think Bologna was my favorite! It has a significant university presence. Safe with spirit. The trip to the prosciutto, and parmesan factories was really good. Our guide was great! Our villa in Montelopio was beautiful. You just can't get a bad view in Tuscany! Marziana was a delightful host! The biggest treat was having her chef friend come and cook for us! Very special. We love Florence and it was great to see it again! The history of all the cities was amazing. Truffle hunting and the cooking class was over the top good. Great wines there also, great people! We loved Lucca also!
The whole trip was set up very well. A truly fantastic, memorable trip set up extremely well! All our travel plans went smoothly.
Gard L. N. Carolina
Our European Venture: Spain & Portugal
You did an amazing job planning our vacation. We were very impressed with your hotel selections and their locations. You wove everything together beautifully for us so we didn’t have to worry or stress. The tours were both very good and covered everything we wanted to see.
I absolutely loved Barcelona. I would go back in a heartbeat. That was the hottest part of our trip but the location you picked was so excellent that we got to see the Gothic quarter and El Baro. Despite reading how much they hate us American tourist, we thought the people were very friendly and polite and we had no issues and didn’t feel unsafe anywhere.
We are beach people so we really liked the Algarve. The hotel we stayed at was our favorite and my favorite town was probably Carvoeiro. Seeing the caves was a stand out.
We had an amazing time and thanks again for everything you did to make it that way!
Carolyn J. New Jersey
Ciao Bella: A Family Bike Odyssey
Just a note to thank you and let you know that out trip was wonderful! Great weather, very nice people, beautiful scenery, the best guides possible, complete support, fantastic bikes, well planned routes, top notch hotels, interesting activities, and the meals made this the trip of a lifetime. Being with my sons for two weeks was the highlight! There aren't words to convey the joy I experienced! Thanks again!
Skip D. Florida
Caribbean Motion: Spa & Wellness Adventure
Body Holiday was fantastic and just what we wanted. We worked out twice a day, walked up 100 steps 5 times a day, had a delightful spa treatment and ate healthy food. All in all, it was a wonderful trip — we would recommend to others — we may go back. There are people that have been going there for 20 plus years!
Dick A. Florida
Charleston: Where History Comes Alive
Trip was great.
Accommodations were in a beautiful location and conveniently located.
Everyone in our family enjoyed it immensely.
You do a great job communicating and setting us up for success.
Would highly recommend you to other potential travelers.
So refreshing to be out of Central NY during the winter months.
Look forward to working with you again soon.
Paul H. Syracuse, New York
European Adventure by Rail
Andrew and I had the trip of a life time and we are so incredibly grateful for you for making it happen! The trip was better than we could’ve ever imagined. Thank you so much again, we’re grateful beyond words!
Emily C, Boston, MA