We Highly Recommend Teena
Reviewed By SLF - Brampton | Traveled to Caribbean
We have booked several cruises with Teena and have always been highly satisfied with the superb service provided. Teena not only finds the very best cruise deals, she also monitors prices for price drops after booking. Be aware that not all travel professionals do this. We highly recommend booking with Teena!
Teena Dowd responded
"Thank you so much Sandra for your review!"
✓ I would recommend this agent to my family and friends.
13 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Too Notch Agent!
Reviewed By Sue - Kingston ON | Traveled to Caribbean
I am thrilled to have found Teena! She is always available and willing to assist. I know that if we have any issues with our upcoming travel, we will be be able to contact Teena and she will get it resolved.. We have had a bad experience with a travel agent in the past and know that Teena would never leave us stranded. Teena is the type of person that treats her clients like her close friends and we are fortunate to have her help with our vacation planning.
Teena Dowd responded
"Thanks Sue, you're right I would never leave you stranded! "
✓ I would recommend this agent to my family and friends.
12 of 24 people found this review helpful. Was this review helpful to you?YES|NO
Halloween cruise
Reviewed By Evelyn - Port alberni | Traveled to Caribbean
Excellent keeped us informed
✓ I would recommend this agent to my family and friends.
11 of 23 people found this review helpful. Was this review helpful to you?YES|NO
This is the way a travel agent should work!
Reviewed By zingg - Calgary AB | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Touched base on a FB note Teena posted on a Sunday morning. Within 20 minutes of corresponding back and forth on FB Messenger she was able to book our cabin. Easy and simple! A very responsive agent who provided great service and answered all questions and concerns promptly. Then three days later another option on the same cruise opened up and we were able to downgrade to that suite within minutes of writing her with our concerns and requests but not before she gave us a detailed review of the implications of the downgrade were vs saving the money. Again no issues, no pushback, just an honest and simple process dome promptly and professionally.
Teena Dowd responded
"Thanks Neil! Happy to find you the right option :)"
✓ I would recommend this agent to my family and friends.
12 of 25 people found this review helpful. Was this review helpful to you?YES|NO
Great Service!!!
Reviewed By Rob - Canada | Traveled to Alaska ~ USA
Teena Dowd is an execllent agent to deal with!!! Proactively looking for deals and upgrades - out of the blue Teena contacts our group and advises she can upgrade us fo $20!!! This was on a Saturday and by Monday its done!! Can't say enough about the customer service from Teena!!!
✓ I would recommend this agent to my family and friends.
11 of 24 people found this review helpful. Was this review helpful to you?YES|NO
Our Dream Cruise to Hawaii
Reviewed By Santa & Sam - ROCKWOOD | Traveled to Hawaii ~ USA
I want to give a big shout out to Teena Dagenais-Dowd. Thank you so much for the hassle-free booking with Cruise Deals for Canadians. During this pandemic, we were so reluctant to even look at cruising options but when I received a Facebook post from Teena about our dream cruise, we wanted to ensure that we would be able to book with confidence. All our concerns were addressed in a timely manner and she gave us a lot of suggestions and tips about our cruise to Hawaii in May 2022!! We cannot wait to book our flights, hotels, shore excursions, private transfers with Teena in the months to come.
Teena Dowd responded
"Hi Santa & Sam, It was my pleasure to help you find your dream cruise.
We are thrilled that you are happy with your experience. Thank you so much for taking the time to leave us this amazing review.
Teena"
✓ I would recommend this agent to my family and friends.
16 of 34 people found this review helpful. Was this review helpful to you?YES|NO
Looking forward to two cruises booked with Teena.
Reviewed By ninaslcpa - East Freetown, MA | Traveled to Caribbean
Very responsive, honest and straightforward. Best prices and amenities.
Teena Dowd responded
"Thanks Nina for your great review!"
✓ I would recommend this agent to my family and friends.
9 of 22 people found this review helpful. Was this review helpful to you?YES|NO
Best darn travel agent ever!
Reviewed By Mel - Ontario, Canada | Traveled to Caribbean
Always goes Above and Beyond. Extremely accommodating and gets back to you quickly...
Teena Dowd responded
"Thanks Melinda, I really appreciate this!"
✓ I would recommend this agent to my family and friends.
12 of 28 people found this review helpful. Was this review helpful to you?YES|NO
Amazing!
Reviewed By Nana B - Saskatchewan | Traveled to Caribbean
We have yet to sail on a cruise that we booked with Teena but have had topnotch service with cruises she has rebooked with FCC and one we rebooked because we got a way better deal.Love the extra OBC that Teena is able to offer. Response time is amazing and Teena always gets the job done in a timely matter.Wish we had Teena for our previous cruises but am sure happy we found her!
Teena Dowd responded
"That is so great to hear Christine! I really appreciate you taking the time to share your feedback."
✓ I would recommend this agent to my family and friends.
13 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Planning a trip
Reviewed By Annie - Vaughan,ON | Traveled to Baltic Sea ~ At Sea ~ At Sea
We would like to encourage others to book with Teena and her agents. Please follow her on Facebook to get so many deals that you would not be aware of. Amazing! Although our trip has been delayed due to Covid, we would commend you to have an agent like Teena. She keeps you posted on all the changes that will happen or do happen. She guides you on decisions you need. And most importantly, answer you questions always. There are so many changes that have happened with Covid, that you want Teena there to offer her expertise and help. We realize these are trying times and a travel agent is under pressure with all the changes happening with each cruise line. We thank Teena for all her help and time. This is the person you would like to arrange your trip!
Teena Dowd responded
"Thank you so much Anna! I really appreciate your feedback and understanding. It's certainly been a trying year and my wish is that we can get back to travelling soon, so we don't have to keep changing your plans."
✓ I would recommend this agent to my family and friends.
9 of 23 people found this review helpful. Was this review helpful to you?YES|NO
Best ever
Reviewed By Mel - Delta, Ontario | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Always on top of the best deals and ready to assist.. great sense of humour too.
Teena Dowd responded
"Aww thanks Melinda!!"
✓ I would recommend this agent to my family and friends.
11 of 27 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful and caring Agent
Reviewed By Don - Montreal, Quebec | Traveled to Venice ~ Italy ~ Europe
A true pleasure to deal with. Very easy communication.
Tenna listens and looks after you and any concerns you have as well as dealing with the Cruise lines on your behalf.
She will sift through any of the red tape you may encounter and in the end, you will be satisfied with both the results and her level of excellent service !
Teena Dowd responded
"Thanks Don I really appreciate your kind words. You are a pleasure to deal with as well!"
✓ I would recommend this agent to my family and friends.
10 of 25 people found this review helpful. Was this review helpful to you?YES|NO
100% satisfaction!
Reviewed By Mel - Delta, Ontario | Traveled to Caribbean
I have accessed many travel agents in my lifetime but have to say Teena is the best. I will definitely book through her for future travel. From day one she has went out of her way to find the best deals, best perks and best itineraries. If ever there are any issues she quickly will look i to them on your behalf and get things rectified...100% satisfaction. Cruise lines are lucky to have her supporting them as are us travelers. Thx for all you do Teena.
✓ I would recommend this agent to my family and friends.
9 of 24 people found this review helpful. Was this review helpful to you?YES|NO
Best trip so far
Reviewed By Paula - Hamilton | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
It was a very great experience. She answered to all the questions possible
Teena Dowd responded
"It was my pleasure!"
✓ I would recommend this agent to my family and friends.
37 of 80 people found this review helpful. Was this review helpful to you?YES|NO
Pending Alaska
Reviewed By Patient traveller - Canada | Traveled to Alaska ~ USA
A great start. First time I have worked with Teena and I had multiple questions. Teena was very quick to respond and explain. I am confident that everything will go as planned for my trip in May 2022.
Teena Dowd responded
"Thanks Elaine! I am sure you will have a great cruise to Alaska!"
✓ I would recommend this agent to my family and friends.
13 of 33 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip, for my 3 generation
Reviewed By EVA - Ancaster | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Love the way she worked with us, explains clearly, quick, best sugeston . 5 star
Teena Dowd responded
"Thanks! I am thrilled that your family had a great trip!"
✓ I would recommend this agent to my family and friends.
32 of 75 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Christmas
Reviewed By Pettes family - Millgrove Ontario | Traveled to Mexico ~ Mexico
Teena booked our Xmas cruise and had all paid for the tips included. It was wonderful
✓ I would recommend this agent to my family and friends.
36 of 84 people found this review helpful. Was this review helpful to you?YES|NO
Best trip so far
Reviewed By Paula - Hamilton | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
It was a very great experience. She answered to all the questions possible
✓ I would recommend this agent to my family and friends.
33 of 81 people found this review helpful. Was this review helpful to you?YES|NO
Beautiful location
Reviewed By Val - Trenton | Traveled to Samana ~ Dominican Republic ~ Caribbean
We found Teena to be both knowledgeable and professional. We are currently in Samana on a trip suggested to us by Teena. It is an amazing trip and a beautiful resort. Teena also helped us with our booking to Cuba this past July as well. Another great vacation!
✓ I would recommend this agent to my family and friends.
28 of 72 people found this review helpful. Was this review helpful to you?YES|NO
Beautiful location
Reviewed By Val - Trenton | Traveled to Samana ~ Dominican Republic ~ Caribbean
We found Teena to be both knowledgeable and professional. We are currently in Samana on a trip suggested to us by Teena. It is an amazing trip and a beautiful resort. Teena also helped us with our booking to Cuba this past July as well. Another great vacation!
✓ I would recommend this agent to my family and friends.
28 of 76 people found this review helpful. Was this review helpful to you?YES|NO
