Grand Voyages
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Diane Ritchey
Seattle, WA Travel Agent
Diane Ritchey
Seattle, WA Travel Agent· 25+ Years of Experience
Cruise Specialists, a Travel Leaders Network Affiliate Agency
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107 reviews
100% Recommended
25+ Years of Experience
4.9
(107)
100% Recommended
My husband and I have used Diane as our crusie travel agent for several years. she is always helpful and responsive to whatever our needs... Read More >
About
Reviews
My Places
Travel Stories & Media
Client Testimonials
Areas of expertise
Destinations:
Africa, Australia & New Zealand, South America, WorldwideInterests:
Luxury Cruises, World Cruises, Small Ship CruisesSuppliers:
Regent Seven Seas Cruises, Oceania Cruises, Holland America Line, SilverseaAbout Me
Silver Muse Butler Service
A Grand Voyage is simply a longer voyage, that affords you the opportunity to explore a vast diversity of cultures on one vacation. You’ll settle into your shipboard home and fill your days with shore tour adventures and savor the comforts of your beautiful ship as you see the world. It only gets better when you join a hosted Grand Voyage, where our Voyage Host adds another dimension of community with group get-togethers, private shore tours and tips about the ports visited.
For the past 35 years, Cruise Specialists has been the leader in hosted Grand Voyages. Our most interesting hosted sailings in 2023-2025 include Africa, South America and Australia. Grand Voyages have grown in popularity, to avoid disappointment, plan well in advance.
When booking a Grand Voyage, work with a specialist that understand all of the details involved to make your cruise a carefree experience. Clients have entrusted their Grand Voyage plans with me for over 20 years. I look forward to assisting you plan a Grand Voyage. Thank you!
Reviews
My Places
Travel Stories & Media
Client Testimonials
Areas of expertise
Destinations:
Africa, Australia & New Zealand, South America, WorldwideInterests:
Luxury Cruises, World Cruises, Small Ship CruisesSuppliers:
Regent Seven Seas Cruises, Oceania Cruises, Holland America Line, SilverseaREVIEWS
Rating: 4.9
107 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 107 reviews
Wonderful Agent!
Reviewed By Candace - Cincinnati, OH | Traveled to Mediterranean
My husband and I have used Diane as our crusie travel agent for several years. she is always helpful and responsive to whatever our needs or requests are. She is very knowledgeable about cruising and all the ins-outs of what makes a great cruise experience.
✓ I would recommend this agent to my family and friends.
352 of 643 people found this review helpful. Was this review helpful to you?YES|NO
Great Help
Reviewed By Darline - Hilton Head Island, SC | Traveled to Mediterranean
Diane is helpful and prompt with replies. When I have a question she either has the answer or gets it for me quickly. She is always pleasant.
✓ I would recommend this agent to my family and friends.
342 of 637 people found this review helpful. Was this review helpful to you?YES|NO
Our advisor
Reviewed By Larry - Woodinville | Traveled to Canada
Fantastic! Diane is and has to be a Miracle Worker so much of the time. I will ask her to put together things sometimes well in advance and other times at the last minute and she always comes through for me.
✓ I would recommend this agent to my family and friends.
252 of 462 people found this review helpful. Was this review helpful to you?YES|NO
Recommend this travel agent
Reviewed By Gerald - Poquoson | Traveled to Mediterranean
Diane Ritchey is a delight to work with. She helps select a cruise that matches your style. Diane pays attention to detail and follows up to ensure a seamless vacation. She is pleasant and takes the time to get to know you as a person. I highly recommend working with Dianevon your next cruise vacation.
✓ I would recommend this agent to my family and friends.
343 of 645 people found this review helpful. Was this review helpful to you?YES|NO
My travel agent
Reviewed By Helen - Santa Rosa | Traveled to South America
Terrific. Very easy to talk with about any concerns you have about your travel plans.
✓ I would recommend this agent to my family and friends.
317 of 597 people found this review helpful. Was this review helpful to you?YES|NO
She Is Amazing!
Reviewed By Kim - White Plains | Traveled to Mediterranean
Diane can do anything. She saved the trip for us!
✓ I would recommend this agent to my family and friends.
321 of 611 people found this review helpful. Was this review helpful to you?YES|NO
Cruise Specialist
Reviewed By Donna - Phoenix | Traveled to Alaska
Very good. She is competent and efficient.
✓ I would recommend this agent to my family and friends.
314 of 597 people found this review helpful. Was this review helpful to you?YES|NO
Super travel agent!
Reviewed By Nathan - Indio, CA | Traveled to Galapagos Islands ~ Ecuador ~ South America
Special, great travel agent. We have used Diane for our cruise bookings for years. Definately recommend Diane!
✓ I would recommend this agent to my family and friends.
290 of 550 people found this review helpful. Was this review helpful to you?YES|NO
Great travel Advisor
Reviewed By Sherry - Thousand Oaks | Traveled to Caribbean
Couldn't be better. Attentive, informed and most friendly
✓ I would recommend this agent to my family and friends.
327 of 625 people found this review helpful. Was this review helpful to you?YES|NO
Working with Diane Ritchey
Reviewed By Terri - Indian Wells | Traveled to World Cruise
Diane Ritchey continues to be a 1st Class cruise adviser. BOTTOM LINE....SHE IS THE BEST!!! and oh so knowledgeable
✓ I would recommend this agent to my family and friends.
280 of 532 people found this review helpful. Was this review helpful to you?YES|NO
LeRoy and Vialula's excellent adventure
Reviewed By Evandro - Miami Beach | Traveled to Tahiti
Diane was always easy to approach, She always either had an answer or was quick to reply when she learned the answer. Most of the time she had the problem solved before we had asked about it.
✓ I would recommend this agent to my family and friends.
314 of 602 people found this review helpful. Was this review helpful to you?YES|NO
Review Your Advisor
Reviewed By Vincent - Oceanside | Traveled to Mediterranean
Diane is fantastic to work with. She is so willing to bend over backwards to see that everything goes the way it should . We couldn’t ask for a better Advisor. Diane is always available and if not at the time we call, we leave a message for her to call us and she does call us back before the end of the day. We couldn’t ask for a more conscientious person. We were on a cruise and I emailed her a challenge we were having with gratuities and she took care of it immediately. So she doesn’t just help before we go, she even assists while we are on vacation. She is like a best friend who really cares, it’s not just her job, she genuinely cares. Love her dearly. She deserves a ten fold raise.
✓ I would recommend this agent to my family and friends.
343 of 662 people found this review helpful. Was this review helpful to you?YES|NO
only one glitch
Reviewed By Angela - Irving, TX | Traveled to Canada
She has been wonderful to work with...very knowledgeable. Seems she is very busy and has had some computer and phone issues but she handled it well Our cruise had an itinerary change and she and I were never notified, luckily Viator was wonderful to switch and not charge us extra
✓ I would recommend this agent to my family and friends.
309 of 595 people found this review helpful. Was this review helpful to you?YES|NO
Seabourn Cruise Booking
Reviewed By Elsie - Little Neck | Traveled to Europe
Excellent as usual. Did a great job helping us book the cruise! Thanks for the great work. Made everything super easy.
✓ I would recommend this agent to my family and friends.
275 of 529 people found this review helpful. Was this review helpful to you?YES|NO
Helpful
Reviewed By Antoinette - Lakewood | Traveled to Danube ~ On the River ~ At Sea
Diane was very helpful in planning, booking and handling many details. Always available to answer questions
✓ I would recommend this agent to my family and friends.
264 of 508 people found this review helpful. Was this review helpful to you?YES|NO
Excellence!
Reviewed By OnTheGoT - Oregon | Traveled to Columbia River Gorge | Oregon | USA
Once again Diane Ritchey and her assistant helped insure our American Cruise Snake/Columbia River tripwent off without any hiccups.
We had a good 9 days counting the pre-cruise shore excursion. The cruise line itself needs some work though. A large numers of their crew had less than two weeks onboard and the lack of experience showed. Luckily their onboard leaders were excellent!
✓ I would recommend this agent to my family and friends.
105 of 191 people found this review helpful. Was this review helpful to you?YES|NO
Agent
Reviewed By Bonnie - Tucson, AZ | Traveled to Europe
Have usd her for many years and she k'nows everything I need when i travel
✓ I would recommend this agent to my family and friends.
311 of 603 people found this review helpful. Was this review helpful to you?YES|NO
My Viking Ocean Cruise
Reviewed By Adelia - Vernon Rockville | Traveled to Europe
Wonderful. She is very personable, friendly and patient with all my questions. She will find the answer if she doesn't know it. I don't know how many times I've emailed or called about something and she will answer me or call me back every time. She even let's me know when she will be out of the office and who to contact if I need help. She even apologizes when she doesn't get back to me quickly when she got sick. I've been using her for years and will continue to do so.
✓ I would recommend this agent to my family and friends.
334 of 649 people found this review helpful. Was this review helpful to you?YES|NO
Detailed Planning and Insights
Reviewed By Daryl - Hilton Head Island, SC | Traveled to Mediterranean ~ At Sea ~ At Sea
I contacted Diane while trying to decided between several different trips. She helped me weigh my options from both the price-point perspective, and based upon additional insights into the different cruise lines and ships and their respective ‘shipboard cultures’. Once we settled on a cruise, she helped to arrange all of the details for an amazing trip from start to finish. I look forward to working with Diane to plan future adventures.
✓ I would recommend this agent to my family and friends.
278 of 539 people found this review helpful. Was this review helpful to you?YES|NO
Great service
Reviewed By Ron - Los Angeles | Traveled to Europe
Diane was great....informative, responsive, had patience with us, and all around helpful. She has helped us with two cruises and will help with more.
✓ I would recommend this agent to my family and friends.
311 of 606 people found this review helpful. Was this review helpful to you?YES|NO
The prefect cruise in every way. It was fun, relax
Reviewed By Laurence - East Wenatchee, WA | Traveled to Panama Canal | Panama | Central America
We were very impressed with the organization of embarking and disembarking and how relaxed we felt.. The onboard staff was terrific the entire cruise and the food was delicious. Diane was wonderful to work with. She was very knowledgeable about the cruise and she was very assessable to our inquires. Thank you so much.
✓ I would recommend this agent to my family and friends.
156 of 297 people found this review helpful. Was this review helpful to you?YES|NO
Diane
Reviewed By Alex - Austin, TX | Traveled to Scandinavia ~ Europe
She was knowledgable about my travel destination
Working with this agent was convenient and easy
The agent provided added value in the planning process
Working with this agent was convenient and easy
The agent provided added value in the planning process
✓ I would recommend this agent to my family and friends.
303 of 591 people found this review helpful. Was this review helpful to you?YES|NO
Cruises
Reviewed By Onesime - Vista | Traveled to Mediterranean
Very pleasant. Courteous and professional
✓ I would recommend this agent to my family and friends.
305 of 595 people found this review helpful. Was this review helpful to you?YES|NO
singapore to sydney
Reviewed By Melford - Middleton | Traveled to Japan
Excellent, as always
✓ I would recommend this agent to my family and friends.
323 of 634 people found this review helpful. Was this review helpful to you?YES|NO
My agent Diane
Reviewed By Logan - Sun Lakes | Traveled to Europe
She knows what I need
✓ I would recommend this agent to my family and friends.
304 of 596 people found this review helpful. Was this review helpful to you?YES|NO
Superb Customer Service
Reviewed By Barbara B - Oro Valley, AZ | Traveled to Tahiti | French Polynesia | South Pacific
Diane and Cruise Specialists have helped me and friends with numerous cruises over the past 25 years and her record of great service has been amazing! She is always on top of everything and that means she is able to juggle a lot of clients really well. All our trips have gone smoothly and enjoyably. On top of her excellent service and efficiency, she is very personable, too!
✓ I would recommend this agent to my family and friends.
35 of 59 people found this review helpful. Was this review helpful to you?YES|NO
Diane is the best!
Reviewed By Rileysmom - Georgia | Traveled to Antigua | Antigua & Barbuda | Caribbean
We couldn't be happier with the attention Diane gives to every booking we make with her. From early questions about a cruise to the final details, Diane is a welcome source of information and is a joy to work with. We have booked numerous cruises and land tours with her and always appreciated her attention to detail and the fact she is just a genuinely nice person. It's always a pleasure working with her.
✓ I would recommend this agent to my family and friends.
20 of 30 people found this review helpful. Was this review helpful to you?YES|NO
We've worked with Diane on many cruises
Reviewed By Will - Boca Raton, FL | Traveled to World Cruise ~ Other
We have worked with Diane on a lot of cruises - all on Holland America. She has always been so helpful and spot on with follow-ups. We've not had many problems while travelling but feel secure in knowing that she is there to help us if we do.
✓ I would recommend this agent to my family and friends.
266 of 522 people found this review helpful. Was this review helpful to you?YES|NO
Diane Ritchey
Reviewed By Roy - Indianapolis, IN | Traveled to Greece
Diane Ritchey Is easy to work with. She is very friendly, on top of things and goes out of her way to be helpful I have recommended her to many of our cruising friends and they think she is great too. .
✓ I would recommend this agent to my family and friends.
296 of 582 people found this review helpful. Was this review helpful to you?YES|NO
Great cruise!
Reviewed By Carolyn - Eugene. Oregon | Traveled to Hawaii | USA
Diane handled the reservation quickly and perfectly. Been cruising for over 20 years and Diane has been our travel agent for most of them. She is professional but friendly as well as most accommodating. I consider her a friend. She is a gem and will always use her as my travel agent! She deserves at least ten stars!! ??
✓ I would recommend this agent to my family and friends.
169 of 329 people found this review helpful. Was this review helpful to you?YES|NO
32-day South Pacific Cruise to Australia/New Zealand
Reviewed By Russell - Mississauaga | Traveled to South Pacific
Working with Diane was fine. She was responsive to our questions along the way.
✓ I would recommend this agent to my family and friends.
306 of 603 people found this review helpful. Was this review helpful to you?YES|NO
Alaska cruise
Reviewed By Henry - Seattle | Traveled to Alaska
Great to work with!
✓ I would recommend this agent to my family and friends.
305 of 601 people found this review helpful. Was this review helpful to you?YES|NO
Such a great experience!
Reviewed By Ali P - Lutz, Florida | Traveled to Caribbean
From beginning to end working with Diane is always a pleasure. She takes care of every detail and is so good at making sure we are kept up to date on any new information or changes that might be happening. I can’t recommend Diane highly enough if you are looking for an agent to work with on travel planning. We have taken many trips and have always been able to relax and know that everything will go smoothly.
✓ I would recommend this agent to my family and friends.
20 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Travel Wiz
Reviewed By Kimberly - Coventary | Traveled to World Cruise ~ Other
I love working with Diane. We've become friends and I look forward to working with her on my next adventure.
✓ I would recommend this agent to my family and friends.
223 of 438 people found this review helpful. Was this review helpful to you?YES|NO
A Week in Ireland and A Week in Scotland
Reviewed By Lise - Columbia, SC | Traveled to Ireland ~ Europe
She's great. Always on top of things.
✓ I would recommend this agent to my family and friends.
285 of 562 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Cruise
Reviewed By Barry - Edmonds, Washington | Traveled to Panama Canal | Panama | Central America
Had a wonderful cruise thru the Panama Canal and Central America.
✓ I would recommend this agent to my family and friends.
14 of 21 people found this review helpful. Was this review helpful to you?YES|NO
Rewarding
Reviewed By Randall - Redmond, WA | Traveled to Alaska
Excellent and very comfortable
✓ I would recommend this agent to my family and friends.
288 of 569 people found this review helpful. Was this review helpful to you?YES|NO
Advisor review
Reviewed By Delbert - Atlanta, GA | Traveled to Mexico
excellent. Very responsive
✓ I would recommend this agent to my family and friends.
291 of 575 people found this review helpful. Was this review helpful to you?YES|NO
Pleasure working with Diane
Reviewed By Peter - Austin | Traveled to Panama Canal
This is the second time we have using Diane Ritchey and Cruise Specialist. She is very helpful and a pleasure to work with. Also, even if she is not available immediately She is always quickly gets back to us when we have questions. The staff at Cruise Specialist are always pleasant, easy to work with and very knowledgeable. I highly recommend Diane and plan to continue to use her for our next cruise.
✓ I would recommend this agent to my family and friends.
306 of 605 people found this review helpful. Was this review helpful to you?YES|NO
Expert, Efficient, and Personable
Reviewed By Susan L. - Florida | Traveled to South America
I’ve been with Diane for several years and can honestly say that she’s fantastic. Answering emails or phone calls, she’s always on top of things. She makes herself available even when she’s not ‘on the clock’. LOVE HER!!!!!
✓ I would recommend this agent to my family and friends.
305 of 603 people found this review helpful. Was this review helpful to you?YES|NO
A renewal of our trip 20 years ago
Reviewed By Rae - Pleasant Grove Utah | Traveled to Ammassalik | Greenland | Greenland
We had a great time. Weather co-operated for the most part. Tom Mullins is a great Host and we enjoyed our Cruise Specialists gatherings, and shore excursions.
✓ I would recommend this agent to my family and friends.
101 of 196 people found this review helpful. Was this review helpful to you?YES|NO
One complaint
Reviewed By Jean Vick - Portland, OR | Traveled to Panama Canal | Panama | Central America
We just got off the Eurodam in Seattle after a 31 day cruise. Aside from the fact that we both got the Norovirus along with a lot of others, our one gripe shared with other five star mariners like we are, was that whille we had technically booked two cruises, it was booked as one and our perks were limited to that. There are so many segments to a cruise nowadays that we ought to be able to take advantage of them when we book - like extra specialty dinners, visits to spa etc. which isn't much to ask for when we've spent as much as we have with HAL. We didn't know enough to ask before, but we do now. Thanks
✓ I would recommend this agent to my family and friends.
109 of 212 people found this review helpful. Was this review helpful to you?YES|NO
Trusted travel advisor
Reviewed By Windycitywriter - Rolling Meadows, Il | Traveled to World Cruise ~ Other
Always responds quickly. Very helpful. Excellent advice.
✓ I would recommend this agent to my family and friends.
219 of 433 people found this review helpful. Was this review helpful to you?YES|NO
Alaska
Reviewed By Sylvia - Jupiter, FL | Traveled to Alaska
Very pleasant and easy....
✓ I would recommend this agent to my family and friends.
301 of 597 people found this review helpful. Was this review helpful to you?YES|NO
Personal Service for cruising
Reviewed By Lexa - Lumberton | Traveled to Mediterranean
I have uesd Diane for many years and she is always a step ahead of what I need ! Knows what size ship I want and can always find one !!!
✓ I would recommend this agent to my family and friends.
306 of 607 people found this review helpful. Was this review helpful to you?YES|NO
Trip review
Reviewed By Garry - Sacramento, CA | Traveled to Europe
We have worked with Diane many times in the past. I guess that says a lot about how much we like her. she is very through and pays close attention to all the details.
✓ I would recommend this agent to my family and friends.
305 of 605 people found this review helpful. Was this review helpful to you?YES|NO
Late booking
Reviewed By Kristin - Seattle, Wa | Traveled to Singapore | East and Southeast Asia
We signed up for the cruise just a couple months before departure. Diane and assistants helped as they could.
✓ I would recommend this agent to my family and friends.
18 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Diane Ritchie Is Fabulous!
Reviewed By Baron - Pinellas Park, Florida | Traveled to Atlantic Ocean | At Sea | At Sea
Diane Ritchie goes well beyond being helpful at all times. I can’t recommend her enough!
✓ I would recommend this agent to my family and friends.
40 of 76 people found this review helpful. Was this review helpful to you?YES|NO
Diane is wonderful to work with!
Reviewed By Sherri D - Tacoma | Traveled to Alaska | USA
Diane is very knowledgeable about all things related to cruises! She helped me navigate the options and confirm everything for our Alaska cruise. She was always available and very patient with all of our questions. Highly recommend Diane and Cruise Specialists!
✓ I would recommend this agent to my family and friends.
104 of 204 people found this review helpful. Was this review helpful to you?YES|NO
Always Dedicated
Reviewed By Mary - Beverly Hills | Traveled to Mediterranean ~ At Sea ~ At Sea
EXCELLENT! Diane is always working for her client. She is friendly and fun to work with. She has been doing my cruise plans now for 5 or more years. She is aware of things about cruising that I had never considered!
✓ I would recommend this agent to my family and friends.
303 of 602 people found this review helpful. Was this review helpful to you?YES|NO
Transatlantic cruise
Reviewed By Cyd - Harlingen, Texas | Traveled to Trans-Atlantic | Other
Terrific as always Have used Diane for many years and will continue to use her for many more
✓ I would recommend this agent to my family and friends.
69 of 136 people found this review helpful. Was this review helpful to you?YES|NO
From booking to cruising!
Reviewed By Calvin - Green Bay, WI | Traveled to Europe
It was a pleasure working with Diane. She was very helpful and our trip went off without any hitches. Our travel packet was efficient and the trip Was everything and much more than we expected!! I would highly recommend Diane.
✓ I would recommend this agent to my family and friends.
308 of 614 people found this review helpful. Was this review helpful to you?YES|NO
Diane Knows Cruises!
Reviewed By Blake - Murrieta | Traveled to World Cruise
We have worked with Diane on many cruises and she always does a great job of handling all the details to make sure our cruise is successful. We are very happy to have her as our main travel agent.
✓ I would recommend this agent to my family and friends.
305 of 608 people found this review helpful. Was this review helpful to you?YES|NO
Rest, Relax and Enjoy
Reviewed By Debbie - Miami | Traveled to Aruba | Netherlands Antilles | Caribbean
Thank you, Diane- we had a wonderful time on the Oceania insignia visiting, mostly though Western Caribbean islands. We loved our concierge veranda room as you know that we like to be midship-all of our documents came on time and we can’t thank you enough.
✓ I would recommend this agent to my family and friends.
25 of 49 people found this review helpful. Was this review helpful to you?YES|NO
Diane is theee best.
Reviewed By No Nickname - Las Vegas | Traveled to Mediterranean | At Sea | At Sea
Very kind, and well informed she signed many cruises for us. allways Knowledgeable, when there were changes or cancellations she did an excellent job. from one to ten, she is ELEVEN.
✓ I would recommend this agent to my family and friends.
29 of 58 people found this review helpful. Was this review helpful to you?YES|NO
Great advisor!
Reviewed By Sailor1 - San Francisco, CA | Traveled to World Cruise ~ Other
Diane is always available and will call back very quickly if she’s busy. She usually has the answer or will find the answer quickly. She is very kind and cares about your trip.
✓ I would recommend this agent to my family and friends.
282 of 564 people found this review helpful. Was this review helpful to you?YES|NO
Our cruise to Cuba
Reviewed By Bernard - Tampa, FL | Traveled to Europe
Diane was absolutely excellent! She was responsive, made great suggestions and helped us think through all of the elements of the trip. She became a very valued asset to our process, and became a friend. I've worked with other travel agents before and Diane surpassed all of my expectations in terms of service and going over and beyond. We will definitely use her again and recommend her to friends and family members.
✓ I would recommend this agent to my family and friends.
326 of 652 people found this review helpful. Was this review helpful to you?YES|NO
Mexican Riviera
Reviewed By MB - Palos Verdes Peninsula, CA | Traveled to Puerto Vallarta | Jalisco | Mexico
Great trip
✓ I would recommend this agent to my family and friends.
33 of 67 people found this review helpful. Was this review helpful to you?YES|NO
YOU ASKED
Reviewed By Melonie - Brooklyn, NY | Traveled to Panama Canal
Been working with her for ages and always accomodating to all my requests Sometimes when I call she has a phone in her ear already but returns calls asap
✓ I would recommend this agent to my family and friends.
308 of 617 people found this review helpful. Was this review helpful to you?YES|NO
advisor review
Reviewed By Kenneth - Bonita Springs | Traveled to World Cruise
Great ! Prompt, well-informed, trust-worthy professional
✓ I would recommend this agent to my family and friends.
319 of 639 people found this review helpful. Was this review helpful to you?YES|NO
Great cruise
Reviewed By Natsolbb - Panama City beach, fl | Traveled to Mediterranean | At Sea | At Sea
Diane was great to work with. Helped us pick a great cruise & cruise line! Highly recommend Diane & Regent. Their service is fabulous!
✓ I would recommend this agent to my family and friends.
105 of 212 people found this review helpful. Was this review helpful to you?YES|NO
Adventure to remember
Reviewed By Happychappy - Cape Town, South Africa | Traveled to South America
Diane was recommended by our friend Mary Wood and our experience with her has been lovely. We were impressed with her quick response to our queries and with the unexpected onboard credit. Thank you Diane. We have already passed your name to a friend!
✓ I would recommend this agent to my family and friends.
101 of 204 people found this review helpful. Was this review helpful to you?YES|NO
positive experience
Reviewed By Sheri - Hilton Head Island, SC | Traveled to World Cruise
Diane went out of her way to insure that our trip was optimal which included a pre-cruise stay. As usual there were zero mistakes when working with Cruise Specialists as they have a high level of expertise. Diane responds to any inquiry promptly and with attention to detail
✓ I would recommend this agent to my family and friends.
295 of 592 people found this review helpful. Was this review helpful to you?YES|NO
Regent, is an excellent cruise line, really tops!
Reviewed By ! - Seattle | Traveled to Alaska | USA
Diane is highly competent, and quick to respond.
✓ I would recommend this agent to my family and friends.
99 of 201 people found this review helpful. Was this review helpful to you?YES|NO
Great Advisor
Reviewed By Anna - Miami Beach | Traveled to Norway ~ Europe
Perfect. I couldn't have bee happier with her advice and service
✓ I would recommend this agent to my family and friends.
255 of 513 people found this review helpful. Was this review helpful to you?YES|NO
Cathay pacific
Reviewed By Ilse - Seattle | Traveled to Japan
Absolutely the best,
✓ I would recommend this agent to my family and friends.
305 of 613 people found this review helpful. Was this review helpful to you?YES|NO
Mexican Riviera on Holland.
Reviewed By Molly - Coral Gables, FL | Traveled to Mexico
We have planned multiple cruises thru Diane. She is excellent in making sure all goes well. She is prompt in getting back to you and readily answers all questions.
✓ I would recommend this agent to my family and friends.
320 of 643 people found this review helpful. Was this review helpful to you?YES|NO
None
Reviewed By Alan - Saint Petersburg, FL | Traveled to Alaska
She's very friendly and fun to work with!
✓ I would recommend this agent to my family and friends.
305 of 613 people found this review helpful. Was this review helpful to you?YES|NO
Diane is great help when planning a cruise
Reviewed By mjcruise 101 - North Tustin, CA | Traveled to Copenhagen | Denmark | Europe
Diane Ritchey is the best ! Until 5 years ago we always planned trips on our own until someone recommended Cruise Specialist when we decided to take a cruise to Alaska in 2017 or 2018. Diane was very helpful and we have been using her ever since. While she is always busy, she always returns my calls and provides any help we need. We planned another cruise this spring and she has already helped us with the pre-cruise and post cruise hotel + transfer packages. I have recommended her to several of my friends and family when they plan a cruise..
✓ I would recommend this agent to my family and friends.
35 of 74 people found this review helpful. Was this review helpful to you?YES|NO
Absolutely Terrific Expedition with my sister
Reviewed By Cyd - Harlingen,Texas | Traveled to Galapagos Islands | Ecuador | South America
Silversea does a great job of making the expedition memorable. From the very beginning everything was taken care and back again. One minor hiccup though I didn’t have a return hotel but Silversea fixed that and I was able to complete my cruise. Diane goes out of her way to help me with anything I ask or need. I love working with her and I did book another expedition with Silversea in July 2027. My sister did too.
✓ I would recommend this agent to my family and friends.
29 of 63 people found this review helpful. Was this review helpful to you?YES|NO
our first river cruise
Reviewed By dont have one - Nashville Tennessee | Traveled to Aachen | Germany | Europe
While we have taken several long ocean cruises, this was our first river cruise. We didn't know what to expect exactly but Diane was always there to answer any questions we might have and help us set things up.
✓ I would recommend this agent to my family and friends.
34 of 73 people found this review helpful. Was this review helpful to you?YES|NO
The worst of 6 world cruise
Reviewed By No Nickname - Las Vegas | Traveled to World Cruise ~ Other
She is Numero uno. Helpful friendly.
✓ I would recommend this agent to my family and friends.
193 of 391 people found this review helpful. Was this review helpful to you?YES|NO
Detailed Planning and Insights
Reviewed By Karen - Park City, UT | Traveled to Rhine River ~ On the River ~ At Sea
I contacted Diane while trying to decided between several different trips. She helped me weigh my options from both the price-point perspective, and based upon additional insights into the different cruise lines and ships and their respective ‘shipboard cultures’. Once we settled on a cruise, she helped to arrange all of the details for an amazing trip from start to finish. I look forward to working with Diane to plan future adventures.
✓ I would recommend this agent to my family and friends.
274 of 553 people found this review helpful. Was this review helpful to you?YES|NO
Held our hands!
Reviewed By Barry - Green Bay, WI | Traveled to Scandinavia
We are more tourists than trek travelers. We need all the help we can get. Diane did an outstanding job as usual. She made sure that all the fine details were addressed so that we had to do was just travel.
✓ I would recommend this agent to my family and friends.
304 of 613 people found this review helpful. Was this review helpful to you?YES|NO
Love Diane
Reviewed By Lise - Alamo CA | Traveled to Atlantic Ocean | At Sea | At Sea
We always call Diane when we plan a great trip. She always delivers and we are confident that she has our best interest at heart.
✓ I would recommend this agent to my family and friends.
25 of 56 people found this review helpful. Was this review helpful to you?YES|NO
The relax, restore and explore 14 days we really n
Reviewed By OrcasPioneers - Minnesota | Traveled to Canada
Diane has helped us plan several cruises - short 7 day to 53 day Legendary adventures. Always available, quick to problem solve (airline issues, shipboard questions) and fun to talk with. We have referred a number of friends to her and all have had the same positive experiences. Returned yesterday for 14 day New England Canada cruise - Ft. Lauderdale to Montreal. on the Volendam. Half were sea days which we love for kicking back, dining in specialty restaurants. Cellar Master Dinner was a highlight as usual. Small town exploring much fun. Husband is a racing sailor and had been to a number of the ports but was virgin territory for me. Great itinerary. Diane helped us with post cruise details as we stayed in Montreal 3 days after disembarkation. Airline ticketing especially helpful and good hotel suggestions.
✓ I would recommend this agent to my family and friends.
110 of 226 people found this review helpful. Was this review helpful to you?YES|NO
Awesome cruise travel agent!
Reviewed By Joseph - Wilmington | Traveled to World Cruise
Diane is easy to work with. She pays careful attention to detail. Diane knows our preferences after working with her for 10 years. She is knowledgeable of all cruise lines and recommends based on what she knows about my husband and me. Diane is personable and friendly and a pleasure to work with!
✓ I would recommend this agent to my family and friends.
304 of 614 people found this review helpful. Was this review helpful to you?YES|NO
Positive
Reviewed By Jessica - Scottsdale | Traveled to South America
Excellent always prepared knowledgeable courteous and reliable
✓ I would recommend this agent to my family and friends.
311 of 628 people found this review helpful. Was this review helpful to you?YES|NO
Hassle Free Cruising
Reviewed By John - Benicia | Traveled to Scandinavia | Europe
Diane is extremely knowledgeable, and answered all my questions quickly, with the level of detail I needed. Diane is very responsive. I didn't have to wait long for a response. Diane is friendly and professional. I enjoy working with her.
✓ I would recommend this agent to my family and friends.
103 of 213 people found this review helpful. Was this review helpful to you?YES|NO
Baltic
Reviewed By Joellen - Prescott, AZ | Traveled to Baltic
Awesome as always
✓ I would recommend this agent to my family and friends.
287 of 581 people found this review helpful. Was this review helpful to you?YES|NO
YOU ASKED
Reviewed By Warren - Madison, WI | Traveled to Danube ~ On the River ~ At Sea
One of the most proffesional agents I have ever worked with
✓ I would recommend this agent to my family and friends.
278 of 564 people found this review helpful. Was this review helpful to you?YES|NO
Special adviser
Reviewed By Celia - Raleigh | Traveled to Caribbean
Very easy. She is prompt and efficient.
✓ I would recommend this agent to my family and friends.
287 of 584 people found this review helpful. Was this review helpful to you?YES|NO
Greece cruise
Reviewed By Warren - Durham, NC | Traveled to Greece ~ Europe
excellent she always helped me
✓ I would recommend this agent to my family and friends.
268 of 547 people found this review helpful. Was this review helpful to you?YES|NO
Regent SE Asia
Reviewed By Mathew - Jupiter, FL | Traveled to Japan
Great! Diane is very responsive and we feel she has our best interests in mind when she makes recommendations.
✓ I would recommend this agent to my family and friends.
255 of 521 people found this review helpful. Was this review helpful to you?YES|NO
Diane Ritchey is FABULOUS!
Reviewed By Baron - Pinellas Park, FL | Traveled to Bali | Indonesia | East and Southeast Asia
Diane Ritchey goes above and beyond to be helpful. She deserves a BIG RAISE!
✓ I would recommend this agent to my family and friends.
114 of 240 people found this review helpful. Was this review helpful to you?YES|NO
A great trip!
Reviewed By TLe - Woodland Hills, California | Traveled to South America
My husband and I had a wonderful cruise to South America on the Regent Splendor. It was our first time on a Regent cruise and we had a great time. From beginning to end Diane was there to guide us with the booking process . She gave us her professional advice when needed and was very patient with us. She helped made the whole process seamless. We will definitely recommend Diane to all our friends and family.
✓ I would recommend this agent to my family and friends.
126 of 264 people found this review helpful. Was this review helpful to you?YES|NO
A professional and a pleasure
Reviewed By Gary - Miami, FL | Traveled to Trans-Atlantic ~ Other
Many thanks to Diane for planning our crossing on Oceania’s Riviera from Barcelona to Miami. The transactions were a little tricky this time as we were traveling for 2 months before taking the crossing. Our documents had to reach us not at our home address but en route. It did. We have worked with Diane several times before. She has been very professional answering any question we had and giving a clear answer. She is also very personable. We look forward to working with her in the future.
✓ I would recommend this agent to my family and friends.
289 of 590 people found this review helpful. Was this review helpful to you?YES|NO
Voyage of the Vikings
Reviewed By Gloria - Columbus, OH | Traveled to Norway ~ Europe
Diane did a wonderful job for us. It was our first time with Cruise Specialist and the first time with a hosted voyage. Our hosts Henk and Lucia took care of everything on board the ship. We hope to travel again with Cruise Specialists and will highly recommend you to all our friends. Diane is very professional, knowledgeable, and attentive to details. Thanks for a great trip!!
✓ I would recommend this agent to my family and friends.
288 of 589 people found this review helpful. Was this review helpful to you?YES|NO
JOB
Reviewed By Gaylen - Ocala | Traveled to Trans-Atlantic
She knows how to get things done without any hesitation and keeps me on top of everything
✓ I would recommend this agent to my family and friends.
291 of 595 people found this review helpful. Was this review helpful to you?YES|NO
Agent Review
Reviewed By Jacquelyn - Bend | Traveled to Caribbean
Terrific. She is friendly, professional, helpful with all aspects of my cruise. Even the silly questions or what I consider dumb questions that I sure she heard a thousand times. I’ll email or call her and she will answer that day or the next day. I’ve worked with her for a few years now and I wouldn’t change a thing. As you can tell I love working with her.
✓ I would recommend this agent to my family and friends.
290 of 593 people found this review helpful. Was this review helpful to you?YES|NO
Easy to work with
Reviewed By Hannelore - Breckenridge | Traveled to Europe
Diane is very helpful in the planning stages and gust us the flights and ships we need. She keeps us up to date on all schedule changes and crticial sign up dates
✓ I would recommend this agent to my family and friends.
298 of 610 people found this review helpful. Was this review helpful to you?YES|NO
Gem of a Travel Agent
Reviewed By Rebecca - Rolling Hls Estates, CA | Traveled to Iceland
Always responsive, always kind and considerate and always a hard worker to assure our cruises are perfect. We have been planning trips with Diane for many years now and are never disappointed.
✓ I would recommend this agent to my family and friends.
300 of 614 people found this review helpful. Was this review helpful to you?YES|NO
Would Never Use Anyone Else!
Reviewed By Rudolf - Phoenix, AZ | Traveled to Indonesia ~ East and Southeast Asia
Diane knows her stuff. She is on top of things. She is the cruise guru. Wonderful and easy to talk to and work with. We have used her services for several years and can't imagine ever swapping her for anybody else?
✓ I would recommend this agent to my family and friends.
261 of 537 people found this review helpful. Was this review helpful to you?YES|NO
Fred
Reviewed By Betty - Indio, CA | Traveled to Caribbean
It went easy, and she was thorough
✓ I would recommend this agent to my family and friends.
290 of 595 people found this review helpful. Was this review helpful to you?YES|NO
so-so
Reviewed By Sonia - Carmel, CA | Traveled to Caribbean
Felt a little disappointed.
✓ I would recommend this agent to my family and friends.
320 of 656 people found this review helpful. Was this review helpful to you?YES|NO
Caribbean
Reviewed By Geraldine - San Diego, CA | Traveled to Caribbean
She was on the b all, very helpful and prompt, got our boarding passes to us without asking for them.
✓ I would recommend this agent to my family and friends.
239 of 496 people found this review helpful. Was this review helpful to you?YES|NO
Rocky Mountaineer
Reviewed By R William - Myrtle Beach | Traveled to Canada
Very responsive and helpful
✓ I would recommend this agent to my family and friends.
302 of 622 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic Viking Greece Odyssey cruise
Reviewed By Jdgn20 - Tustin, CA | Traveled to Greece | Europe
As we have never cruised with Viking before Diane recommended a certain class of cabin that she felt wasn't too small based on her own experiences and she was correct. We had a nice size cabin for us to enjoy. Also, much to our surprise after checking our onboard account balance we saw that she had given us a very substantial cruise credit to enjoy while we were on the ship. We have already booked another Viking cruise with Diane and will always turn to her for her wise suggestions for our future travel.
✓ I would recommend this agent to my family and friends.
127 of 274 people found this review helpful. Was this review helpful to you?YES|NO
Alaska
Reviewed By Lou - Bar Harbor, ME | Traveled to Alaska ~ USA
She is an outstanding person to work with
✓ I would recommend this agent to my family and friends.
290 of 601 people found this review helpful. Was this review helpful to you?YES|NO
Another good cruise
Reviewed By Cruising Oldies - Gainesville, Florida | Traveled to Canada
From start to finish Diane has always been there. She is quick to respond to our questions and goes the extra mile to keep us informed. Thank you to Diane and Cruise Specialists.
✓ I would recommend this agent to my family and friends.
92 of 207 people found this review helpful. Was this review helpful to you?YES|NO
River Cruise
Reviewed By Brandy - Bellevue | Traveled to Douro River ~ On the River ~ At Sea
Diane is a true professional, responsive, and looks out for your well being.
✓ I would recommend this agent to my family and friends.
248 of 519 people found this review helpful. Was this review helpful to you?YES|NO
Hawaii on Holland America
Reviewed By Georgia - Beverly Hills, CA | Traveled to Hawaii
Excellent, she is always willing to go the extra mile when necessary.
✓ I would recommend this agent to my family and friends.
286 of 595 people found this review helpful. Was this review helpful to you?YES|NO
Silversea
Reviewed By Col. Warren - Texas | Traveled to Alaska ~ USA
I have used Diane for years and she has always been top notch agent I can always depend on her to keep me advised and take care ofall my requests
✓ I would recommend this agent to my family and friends.
301 of 625 people found this review helpful. Was this review helpful to you?YES|NO
Mighty fine!
Reviewed By Earl - Round Rock, TX | Traveled to Scandinavia ~ Europe
Diane was just wonderful in getting us to and from all of our places in our cruise and trip itinerary. We travel with assurance that all has been well thought out in advance. We like to travel stress free, so we tend to fret over flight layovers that we consider to be too tight or too short. She works with us to find flight connections that are work for our temperament and walking ability. We will be making our travel arrangements with her again!
✓ I would recommend this agent to my family and friends.
257 of 538 people found this review helpful. Was this review helpful to you?YES|NO
OUR VERY SPECIAL TRAVEL AGENT
Reviewed By Myrthel - Boca Raton, FL | Traveled to Europe
Working with and planning trips with Diane is a very special time. We have planned many many special trips with her. We start with a plan and everything always seems to work to be a very super vacation. My questions always have answers and they are in a short period of time. We have never met in person but we will always be happy with the work she has done for us. Thanks Diane
✓ I would recommend this agent to my family and friends.
297 of 618 people found this review helpful. Was this review helpful to you?YES|NO
Cruise to Arctic Circle
Reviewed By Dennis - Miami, FL | Traveled to Arctic Ocean ~ At Sea ~ At Sea
As always, Diane is a caring, reliable, and responsive cruise consultant who is very knowledgeable about Holland America itineraries. We can and have recommended her highly for her professionalism and personal attention. We plan to continue to avail ourselves of her expertise and high quality service in the future.
✓ I would recommend this agent to my family and friends.
268 of 562 people found this review helpful. Was this review helpful to you?YES|NO
Amazon Cruise
Reviewed By Harry - Denver, CO | Traveled to Japan
Diane is a true professional. Easy to work with and very responsive to our needs
✓ I would recommend this agent to my family and friends.
299 of 625 people found this review helpful. Was this review helpful to you?YES|NO
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Africa
Booked It 29 Times
Diane Ritchie goes well beyond being helpful at al...
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World Cruise, Other
Booked It 76 Times
Great ! Prompt, well-informed, trust-worthy profes...
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Caribbean
Booked It 84 Times
Been There 4 Times
Couldn't be better. Attentive, informed and most f...
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Alaska, USA
Booked It 90 Times
Been There 2 Times
Very good. She is competent and efficient.
South America
Booked It 37 Times
Terrific. Very easy to talk with about any concern...
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Canary Islands, Africa
Booked It 57 Times
Diane was very helpful in planning, booking and ha...
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Cape Verde, Africa
Booked It 44 Times
excellent she always helped me
Egypt, Africa
Booked It 17 Times
Had a wonderful cruise thru the Panama Canal and C...
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Cairo, Egypt, Africa
Booked It 17 Times
Very good. She is competent and efficient.
Nile River, Egypt, Africa
Booked It 8 Times
Diane Ritchey is the best ! Until 5 years ago we ...
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Suez, Egypt, Africa
Booked It 45 Times
Perfect. I couldn't have bee happier with her advi...
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Kenya, Africa
Booked It 21 Times
I’ve been with Diane for several years and can hon...
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Madagascar, Africa
Booked It 38 Times
She is Numero uno. Helpful friendly.
Mauritius, Africa
Booked It 23 Times
Wonderful. She is very personable, friendly and pa...
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Morocco, Africa
Booked It 47 Times
She is an outstanding person to work with
Reunion Island, Reunion, Africa
Booked It 18 Times
Very easy. She is prompt and efficient.
Seychelles, Africa
Booked It 32 Times
I have used Diane for years and she has always bee...
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South Africa, Africa
Booked It 26 Times
Always responsive, always kind and considerate and...
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Cape Town, South Africa, Africa
Booked It 68 Times
Thank you, Diane- we had a wonderful time on the O...
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Durban, South Africa, Africa
Booked It 31 Times
Diane has helped us plan several cruises - short 7...
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St. Helena, Africa
Booked It 26 Times
This is the second time we have using Diane Ritche...
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Victoria Falls, Zimbabwe, Africa
Booked It 35 Times
Many thanks to Diane for planning our crossing on ...
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Antarctica
Booked It 15 Times
Excellent as usual. Did a great job helping us boo...
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Arctic Ocean, At Sea, At Sea
Booked It 14 Times
As always, Diane is a caring, reliable, and respon...
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Newfoundland, Canada
Booked It 41 Times
Been There
She has been wonderful to work with...very knowled...
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Nova Scotia, Canada
Booked It 41 Times
Been There
She has been wonderful to work with...very knowled...
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Japan, East and Southeast Asia
Booked It 52 Times
Been There
Excellent, as always
England, Europe
Booked It 68 Times
Been There 3 Times
Wonderful. She is very personable, friendly and pa...
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France, Europe
Booked It 83 Times
Been There 2 Times
Wonderful. She is very personable, friendly and pa...
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Germany, Europe
Booked It 78 Times
Been There
While we have taken several long ocean cruises, th...
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Greece, Europe
Booked It 91 Times
Been There 2 Times
Diane Ritchey Is easy to work with. She is very fr...
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Ireland, Europe
Booked It 59 Times
Been There
She's great. Always on top of things.
Netherlands, Europe
Booked It 74 Times
Been There
Wonderful. She is very personable, friendly and pa...
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Norway, Europe
Booked It 98 Times
Been There
Diane did a wonderful job for us. It was our first...
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Portugal, Europe
Booked It 82 Times
Been There
Wonderful. She is very personable, friendly and pa...
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Scandinavia, Europe
Booked It 86 Times
Been There 2 Times
We are more tourists than trek travelers. We need ...
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Scotland, Europe
Booked It 32 Times
Been There
Wonderful. She is very personable, friendly and pa...
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United Kingdom, Europe
Booked It 94 Times
Been There 3 Times
Wonderful. She is very personable, friendly and pa...
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Mexico
Booked It 46 Times
Been There 2 Times
We have planned multiple cruises thru Diane. She i...
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Argentina, South America
Booked It 48 Times
Terrific. Very easy to talk with about any concern...
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Buenos Aires, Argentina, South America
Booked It 52 Times
Terrific. Very easy to talk with about any concern...
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Glacier National Park, Argentina, South America
Booked It 26 Times
Terrific. Very easy to talk with about any concern...
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Tierra Del Fuego, Argentina, South America
Booked It 41 Times
Terrific. Very easy to talk with about any concern...
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Ushuaia, Argentina, South America
Booked It 37 Times
Terrific. Very easy to talk with about any concern...
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Brazil, South America
Booked It 88 Times
Terrific. Very easy to talk with about any concern...
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Manaus, Brazil, South America
Booked It 36 Times
Terrific. Very easy to talk with about any concern...
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Rio de Janeiro, Brazil, South America
Booked It 63 Times
Terrific. Very easy to talk with about any concern...
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Chile, South America
Booked It 73 Times
Terrific. Very easy to talk with about any concern...
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Cape Horn, Chile, South America
Booked It 69 Times
Terrific. Very easy to talk with about any concern...
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Chilean Fjords, Chile, South America
Booked It 51 Times
Terrific. Very easy to talk with about any concern...
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Ecuador, South America
Booked It 17 Times
Special, great travel agent. We have used Diane fo...
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Galapagos Islands, Ecuador, South America
Booked It 17 Times
Special, great travel agent. We have used Diane fo...
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Lima, Peru, South America
Booked It 38 Times
Terrific. Very easy to talk with about any concern...
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Machu Picchu, Peru, South America
Booked It 57 Times
Terrific. Very easy to talk with about any concern...
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Venezuela, South America
Booked It 23 Times
Terrific. Very easy to talk with about any concern...
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South Pacific
Booked It 67 Times
Been There
Working with Diane was fine. She was responsive to...
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Fiji, South Pacific
Booked It 42 Times
Been There
Diane was always easy to approach, She always eith...
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Denali National Park, Alaska, USA
Booked It 34 Times
Been There
Very good. She is competent and efficient.
Glacier Bay, Alaska, USA
Booked It 61 Times
Been There
Very good. She is competent and efficient.
Juneau, Alaska, USA
Booked It 88 Times
Been There 3 Times
Very good. She is competent and efficient.
Ketchikan, Alaska, USA
Booked It 73 Times
Been There 2 Times
Very good. She is competent and efficient.
Sitka, Alaska, USA
Booked It 74 Times
Been There 2 Times
Very good. She is competent and efficient.
Skagway, Alaska, USA
Booked It 68 Times
Been There 2 Times
Very good. She is competent and efficient.
Hawaii, USA
Booked It 71 Times
Been There 3 Times
Excellent, she is always willing to go the extra m...
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My Photo Albums and Videos
Regent Seven Seas Cruises
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Regent Seven Seas Cruises
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Regent Seven Seas Cruises
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Regent Seven Seas Cruises
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Client Testimonials
Expert, Efficient, and Personable
I’ve been with Diane for several years and can honestly say that she’s fantastic. Answering emails or phone calls, she’s always on top of things. She makes herself available even when she’s not ‘on the clock’. LOVE HER!!!!!
Susan L.