SANDALS RESORTS & DISNEY VACATION SPECIALIST

Alston was fantastic. He made the process easy. The biggest thing for me was he listened to what we were wanting and he found us the perfect vacation. We have never used a travel agent before so we had a lot of questions he was patient with us and explained everything In detail. While we were on our honeymoon we didn’t have to second guess or worry about a thing because of him.

As a Walt Disney World "veteran" I was hesitant in using a travel agent. I didn't' think I really needed one because of my familiarity with the parks. I'm so glad that I got beyond my hesitation and enlisted Alston & Travelmation! Alston is prompt, knowledgable, and kind. Furthermore, with the current WDW cancellations, I have little worry on how to get refunded and or rescheduled (If needed!). From the moment I contacted him in January, he has been a travel stress reliever. To all of those WDW veterans out there, use a travel agent! It can save you some headache.

Alston planned our trip to Disney this past September. As you can imagine there are an overwhelming amount of things to do and see and eat at Disney so it was hard to decide what we actually wanted for our trip. Alston helped us immensely by recommending his favorites (which were phenomenal and I’m so glad we took his advice), letting us be as involved in the planning as much or as little as we wanted, and made sure that our top priorities for the trip were met. I’m so glad he’s branched out and is planning more than just Disney vacations. I cannot wait to have his help planning a trip again.

Fantastic and insightful from start to finish.

We've been to Disneyland before, but this was our first time to use a planner, and Alston and his team were amazing. After a brief introduction, we shared what kind of things we were looking to do and they made them all happen. We even made some last minute changes and they were handled with ease.

Second time having Alston guide us in planning our Disney vacation, as a family of 5 this time! LOVED all the support, the quick communication, and all the resources! The fact that we had two PERFECT AND SEAMLESS VACATIONS has a lot to do with this team!

Everything went perfectly. We never used a travel agent before and now I can’t imagine going without one. We are so happy with the help and the savings and the care that was shown to us. This was a very special trip and Alston was fantastic! Help us with getting tickets transferred from previous trip to making reservations for characters dining. He made it all possible and easy. All we had to do was have a good time. And we had a great time! Can’t wait to go back .

Alston and his team were exceptional at helping us plan our first Disney trip with our 2 year old son. We decided to do a quick 4th of July trip to Disney prior to departing for a cruise out of Miami on the 5th. Alston (and team) made the short trip worthwhile and memorable on all fronts + excellent advice for a great and effective experience for both toddler and adults :) The hotel was phenomenal. The booking & room location in the tower were PERFECT for stunning views. We ended our evening with watching the fireworks directly from our bed! Cannot wait for our next Disney trip with Alston! Will recommend to everyone!

We had a great experience and the best trip!

We are always so pleased with the communication and service we get from Alston and his team. We get updates from beginning of the trip, during and follow up afterwards. They are always so easy to work with and we are already ready for our next cruise!

I want to cry (happy tears!) every time I think about this trip. We reminisce on it often. It was our first time taking our two kids to Disney World and it was absolutely magical. However, there is sooo much to see and do and figure out, that we absolutely could not have done it without Alston! We are so grateful to him for all of his help and insight. It helped us to be able to lean into making the magic for our kiddos, rather than stressing about the planning details. Thank you thank you thank you, Alston!

Alston and his team have been helping us book Disney trips for years. Rooms, tickets, even last minute additions or subtractions are always handled promptly and professionally. We'll book again!

Great help in planning a trip to Disneyland! Always available for questions and prompt to reply!!

We took our family to the Caribbean with Celebrity Cruise Line. This was a one of our most memorable family vacations. We are so thankful to Alston for helping us make our Christmas 2024 so special. He was very attentive and knowledgeable about these cruises. We look forward to working with him again for future trips.

Alston was so personable and provided great customer service. He was willing to answer all my questions and did so promptly. He took the time to understand what our family hoped their Disney experience would look like and then made it happen. Alston made great recommendations and booked all the details. Our trip and planning could not have been better!

Alston was an excellent example of what you want in a travel agent helping you navigate all the phases of planning your trip. He helped us so much, especially since we had never been on a cruise and didn’t know what to expect. He sent us all the information we needed, when we needed it and was so responsive to all our questions. Unfortunately we did not get to go on our cruise because of a loved one at the end of life, but Alston helped us with cancelling the trip and the next steps with our travel insurance. He was so caring and compassionate through the process. We would highly recommend him! Thank you Alston. We hope to plan a trip again soon.

Allston was hands down the m0st awesome agent I have ever worked with. He was very knowledgeable and guided us through every step.could not have asked for more!

Alston Causey was amazing to work with for our group travel! He answered all of our questions so quickly and booked multiple families for our spring break trip! Alston was able to find lower airfares for us which helped immensely to stay in budget. Comments from our group after our trip... "Best Spring Break Trip Ever!"

Thank you Alston!

Alston was such an amazing travel agent for our trip! He made sure up until the moment we left that we were set to go, trying to do whatever he could to help things run as smooth as possible! I knew whatever we needed he was there to help! Never felt unsure of what to expect, everything was clear in our travel plans and I couldn’t recommend him enough!

We couldn’t have had a better travel planning experience than we did working with Alston and his team. They engineered a wonderful Disney experience for our family during one of the busiest times of the year. The magic of Disney truly begins with Travelmation. Their promptness and follow-up was terrific. They were the attentive architects of a lot of joy for our gang.

Alston and his team provide excellent customer service and are always responsive (even on weekends)! Alston even reached out to his contacts to make us a surprise reservation at a fantastic restaurant at Epcot that we all agreed was one of the highlights of our trip! He went above and beyond to provide all of us with a wonderful and magical experience at Disney!

Alston did a great job and followed up on every item regarding the trip. Loved having him plan our trip

Alston was very helpful in planning our first Disney Cruise. When we unexpectedly needed to change our vacation dates a few weeks after booking, he seamlessly made the changes without any stress! We had a wonderful trip and appreciated Alston's help and tips while planning. Thank you!

Alston is always professional and courteous. He asks the right questions in order to make sure our vacation is the best it can be. He also makes sure to follow-up when something gets wonky. For example, we had purchased a cruise with included flight. When Alston saw some issues with those flights happening, he called to let me know so that we could get a refund on the flight portion of the cruise and schedule our own flights.

Great job. Excellent communication and response time. Everything was perfect.

Alston is great to work with and very responsive. Anytime I had a question, he had an answer or did the research to find out. I never felt like I was bothering him. You can tell he loves his job. Our Disney Cruise and a day at Hollywood Studios was incredible.

Loved working with Alston! He is deeply knowledgeable in the "language of Disney" but also knows and understands the nuances of young families with kids (that's us!). His recommendations from the hotel stay, to dining details and even the overall strategy of Disney were beyond helpful! The trip would have been a planning disaster without his guidance and expertise!

Alston was helpful at every step of the way in planning our first Disney trip with our toddler. He provided so many helpful tips and made recommendations that truly made this trip a dream come true. He went above and beyond and made every effort to make our trip exactly what we wanted and stress-free in the planning process. We will absolutely be reaching out to Alston for our future Disney adventures.

I've worked with Alston several times and he is by far the easiest and most efficient travel broker I've ever worked with. I've worked with quite a few others, and Alston blows them out of the water.

Alston and Tiffany are my awesome Travelmation Team! Anytime you need to travel anywhere - contact them. Not only do they quickly find you the stay you want, they are there for you 100% of the way.
They ensured we had all that we needed: hotel and meal reservations as well as a group tour. They even added an extra family member at the last minute.
Tiffany, bless her heart dealt with all my concerns about ticketing in Disneyland. I was nervous about accessing park tickets on my phone. She knew when we would be entering and texted me to ensure we were in!
Once I did not book with Alston as he was on paternity leave. He knew we would be traveling as a hurricane approached. He reached out and offered to help reschedule my entire trip even though he did not book it! He is so helpful and loyal to his customers!
Thank you to this wonderful team!!!!

This is our 2nd vacation booking with Alston. He is amazing to work with. He helped make our Honeymoon a dream vacation. We can’t wait to book our next trip with him.

Alston Causey was very responsive and consultative at each stage of planning the travel. Adventures by Disney was the perfect way to experience the country, and Alston made it easy and seamless!

Alston was outstanding & did everything for us and answered any questions we had!

Easy. Prompt. Pleasant.

Alston made everything easy, from understanding how we like to travel, to destination, to responsiveness when there were concerns. Will definitely use again and recommend. Yes, you could probably do it all yourself, but why put yourself through the giant hassle that make you feel like you need a vacation from just planning the vacay! Every step, every box checked, information always ready, never felt adrift.

Alston was always very responsive and informative. He found exceptional deals and helped manage everything! We had a great time!

Everything Alston set up for us was excellent and I think he found us the best price!

Personal and attentive care. We felt like we were Alston’s only clients. He answered every question quickly and throughly. From start to finish Alston totally took care of us.

Alston was an amazing agent and would definitely recommend him to EVERYONE looking to vacation. He was very knowledgeable and I can tell he was always very happy to help. Another family we went to Disney with has 3 kids that were very scared about one ride (can’t remember which one it was) and ONE text from Alston had them relaxed and more confident about the ride. He genuinely cares and will go the extra mile to make sure you enjoy your vacation.
Alston has helped me and my family book 2 Disney cruises and Disney World vacation. I’m excited that he now books other non-Disney vacations and will for sure be our permanent travel agent.

Alston was so helpful in giving us budget friendly options to have a great trip!

Alston has always provided great service, is available at all times (even during his personal family vacations). He is always responsive by phone, text and email. He has great recommendations and informs me of any benefits that I may be able to take advantage of long after I have already booked plans with him. He cares more about his clients than his commissions and has personally directed me in decisions that were beneficial to me, costing him additional time and resources while sacrificing his own ability to make money from a choice that I would have made without his advise.
Most of all, Alston is just a great guy, he is caring , compassionate and kind. He has a true heart for travel and for Disney but his heart for his clients is what truly shines.

Alston was always willing to answer a question, help guide me through my crippling indecisiveness, provide personal experience recommendations, and do all the physical booking when applicable. I will never try to plan a trip to Disney without his help.

Having someone so well-versed within the travel industry has taken away the stress of planning vacations. Alston is knowledgeable and experienced and we are grateful for how he allows us to focus more on making memories than on worrying about logistics.

Excellent. I took a trip to Japan with 6 different places I was staying in 5 different cities and he booked all of them. One was a Ryokan with a hard to find website with barely any English. This guy knows his way around a travel site.

Alston was an excellent listener to our travel goals and priorities. He lead us in selecting experiences that our family would enjoy the most and we had a great vacation because of his expert advice!

This was our first booking with Alston. He accommodated every request and always reassured me by answering all questions thoroughly. Very knowledgeable, which was great because it was a special 2 year wedding anniversary trip. Thanks for all the help Alston!

Alston takes all the guess work out of our vacations. As a working women and mom of three boys, it's hard to plan a vacation that hits everything our family wants and yet Alston delivers every single time. He is intentional and detailed oriented and this winning combination makes booking with him a no-brainer! Take my word for it, this free service should cost you hundreds and will pay back ten fold when you find yourself on vacation enjoying your time versing planning it the whole time.

Alston, made planning this trip super easy for us! He was quick to respond to all of our questions and made great recommendations based on how we were looking to spend our vacation. We are definitely going to be using him again in the future! 10/10 would recommend.

Working with Alston was an excellent experience. Despite having to reschedule our trip (multiple times) because of COVID, he provided fantastic customer service. He was knowledgable, attentive, patient, and kind.

Very attentive, knowledgable and accessible. Alston always got back to me quickly with answers to all of my questions.

Alston is the constant professional! He’s helped curate Disney experiences for our family that created memories that will last our lifetimes! His kindness combined with his expertise is unparalleled!

Alston regularly assists our family in planning wonderful adventures! He makes it super simple and quick! He gathers our requests, completes his research and replies with several options that would meet our needs. I love this extra service ~ he’s not an order taker! He’s an adventure maker ??
We have enjoyed all our experiences with Alston!

2020 gave him quite the challenge with park closures. Alston was with us every step of the way! He ensured we experienced magic despite park closure challenges!!!

Honest as anyone can be. A complete friend at church life, in life and several business transactions. He even booked my honeymoon and was getting no credit for it-just so I didn’t have to do it! My brother also books through him now