Christmas Market Expert
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Joel Cartagena
Las Vegas, NV Travel Agent
Joel Cartagena
Las Vegas, NV Travel Agent· 11 Years of Experience
JCC Travels LLC, an independent agent with KHM Travel Group, a Travel Leaders Network Affiliate Agency
5.0
(114)
100% Recommended
For my 50th, birthday, I decided to do a cruise to Hawaii for a "Hawaii 5-0" theme. Not knowing what to do, and where to... Read More >
About
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Destinations:
Greece, Switzerland, Italy, Spain, PortugalInterests:
Groups, Cruises, Escorted Tours, River Cruises, Air TravelSuppliers:
Viking, Celebrity Cruises, AmaWaterways, Globus, CosmosAbout Me
Let's make Memories not just Dreams
Joel Cartagena has spent over a decade immersing himself in the enchanting world of European Christmas markets and river cruises, specializing in some of the continent’s most magical holiday destinations — Germany, Prague, Vienna, and Budapest. His passion for festive travel goes beyond just visiting these incredible locations; Joel’s expertise lies in crafting seamless, unforgettable experiences that celebrate the rich culture, traditions, and joyful spirit of the holiday season.Having guided countless travelers through the sparkling stalls of Dresden’s Striezelmarkt, the cozy lanes of Prague’s Old Town Square market, Vienna’s grand Rathausplatz Christmas wonderland, and the festive banks of the Danube in Budapest, Joel knows all the hidden gems and local favorites. From the best handcrafted ornaments and traditional foods to the perfect mulled wine spots, he ensures every moment is steeped in authentic holiday magic.Joel’s deep understanding of river cruises along the Rhine, Danube, and Elbe Rivers adds an extra layer of comfort and luxury to his clients’ itineraries. He expertly blends cultural excursions, holiday festivities, and scenic cruising, creating balanced trips where travelers can savor the festive traditions while soaking in breathtaking winter landscapes.What sets Joel apart is his knack for personalizing each holiday journey. Whether orchestrating a romantic getaway, family adventure, or group celebration, he designs tailored experiences that fit his clients’ unique wishes and travel styles. His clients appreciate his meticulous attention to detail, insider knowledge, and genuine enthusiasm for seasonal celebrations.Over the years, Joel’s dedication and expertise have helped JCC Travels earn recognition as a top agency for holiday travel, especially in the Christmas market and river cruise niche. His warm approach and ability to bring holiday cheer to every trip means clients return year after year, trusting him to create new festive memories.If you’re dreaming of strolling snowy medieval squares, sipping Glühwein by candlelight, and cruising historic rivers lined with dazzling lights, Joel Cartagena is the travel expert who will turn your Christmas market dreams into reality. With Joel guiding your journey, your holiday season will sparkle with tradition, warmth, and adventure — making memories to cherish for a lifetime.
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Areas of expertise
Destinations:
Greece, Switzerland, Italy, Spain, PortugalInterests:
Groups, Cruises, Escorted Tours, River Cruises, Air TravelSuppliers:
Viking, Celebrity Cruises, AmaWaterways, Globus, CosmosREVIEWS
Rating: 5.0
114 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 114 reviews
Best Travel Agent Experience!
Reviewed By Dexter - Las Vegas Nevada | Traveled to Hawaii Island ~ Hawaii ~ USA
For my 50th, birthday, I decided to do a cruise to Hawaii for a "Hawaii 5-0" theme. Not knowing what to do, and where to start, I decided to contact Joel and booked my trip with him. I told Joel what I wanted and wanted him to organize everything....We started with doing monthly payments to him December 2017 to May 2018 when everything had to be paid in full. We had a fantastic time! So many questions arose prior to the trip and Joel pretty much "held our hand" to the day of the trip. He was easy to get a hold of for any last minute questions, and even took time out of his regular schedule to meet for dinner to finalize plans and answer questions and remove all uncertainty.
Unfortunately, Hurricane Lane shortened the trip. Norwegian said they would reimburse us 2 days of lost cruise time. Upon return, Joel was very diligent in making calls, sending emails and doing what he can to pursue our refund and he came through!
Joel is AWESOME! I strongly recommend him to all
Unfortunately, Hurricane Lane shortened the trip. Norwegian said they would reimburse us 2 days of lost cruise time. Upon return, Joel was very diligent in making calls, sending emails and doing what he can to pursue our refund and he came through!
Joel is AWESOME! I strongly recommend him to all
Joel Cartagena responded
"It was my pleasure helping you make wonderful memories. Thank you for trusting me with your vacation. I am looking forward to your next adventure. "
✓ I would recommend this agent to my family and friends.
21 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Take me back to Europe
Reviewed By Cindy L. - Monterey Park, CA | Traveled to Europe
Joel was a delight to work with. I have already recommended him to everyone who asks me about the trip. I enjoyed working with Joel because it felt like we were working with a family friend instead of a person we barely met. Joel took the time to listen to our many questions and got back to us with answers very quickly . I appreciated his insight, suggestions, pointers, and shared personal experiences of Europe. He helped take care of all of the planning so when it came time for the trip, all we had to do was enjoy and explore. I plan on working with him again in the future. I have a long list of destinations in mind!
Joel Cartagena responded
"It's my pleasure helping you with your vacation. Like I always say "let's make memories and not just dreams". I wish I can be of service again. Please don't hesitate to call, email or text me for any vacation needs."
✓ I would recommend this agent to my family and friends.
20 of 28 people found this review helpful. Was this review helpful to you?YES|NO
A personal touch
Reviewed By Dino - Las Vegas | Traveled to South America
This is my first time to use a travel agent, I thought it would cost me more but on the contrary Joel helped me save more money. He even upgraded our room as a surprise for us. He even went out of his way to send me a birthday balloons . This service, you can not find on the online booking.
Joel Cartagena responded
"Thank you so much for trusting me with your birthday vacation, I am very happy that I can help. An amazing vacation is what you truly deserves."
✓ I would recommend this agent to my family and friends.
28 of 44 people found this review helpful. Was this review helpful to you?YES|NO
Unforgettable Tour
Reviewed By RM - Philippines | Traveled to Israel ~ Middle East
I would like to thanks Joel for inviting me to join this tour. Without his invitation I wouldn't have this opportunity and experience of a life time. He is so easy to work with and you can feel that he is on your side.
Joel Cartagena responded
"It's my pleasure and I am so happy that you where able to come join my group to the Holy Land. I will see you in Greece next year."
✓ I would recommend this agent to my family and friends.
23 of 35 people found this review helpful. Was this review helpful to you?YES|NO
So Happy !!!!!!!!!!!
Reviewed By Chris - Las Vegas | Traveled to Europe
Perfect vacation, I'm very grateful that I was able to do this trip and Joel was very helpful. This is my second time booking a vacation with him and he didn't disappoint me at all. I will do it again and looking forward to my vacation.
Joel Cartagena responded
"Than you for your continued support and I will always be her to help you with your next adventure."
✓ I would recommend this agent to my family and friends.
25 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Best Trip Ever
Reviewed By Mar - Lake Forest, CA 92630 | Traveled to Ensenada ~ Baja California Norte ~ Mexico
Very Accomodating and helpful
Joel Cartagena responded
"It's my pleasure to assist you on your family vacation. i hope to earn your future business"
✓ I would recommend this agent to my family and friends.
17 of 24 people found this review helpful. Was this review helpful to you?YES|NO
Best European experience
Reviewed By Crystal - Los Angeles, CA | Traveled to Europe
Working with Joel was painless and great because he gave us his personal experiences on what and what not to do/go. Which is essential in a travel agent because we are spending a high amount of money and would want to make sure it was worth it.
Joel Cartagena responded
"It was my pleasure working with you. Thank you for trusting me with your vacation and I am looking forward to your next adventure. "
✓ I would recommend this agent to my family and friends.
24 of 38 people found this review helpful. Was this review helpful to you?YES|NO
The Europe trip was the best trip I’ve ever had so
Reviewed By Chris O - NV | Traveled to Europe
Joel provided such an excellent service and was able to find us a the exact trip and deal we were looking for. We are definitely considering him as our regular travel agent and we will refer him to our friends, family, and coworkers.
Joel Cartagena responded
"Thank you for trusting me with your vacation. As I always say “ Let’s make memories and not just Dreams” I hope you had lots of memories from your trip and will see you again for your future trips."
✓ I would recommend this agent to my family and friends.
25 of 40 people found this review helpful. Was this review helpful to you?YES|NO
Joel Cartagena is a top rate travel agent.
Reviewed By Millie - Los Angeles, California | Traveled to Italy ~ Europe
I give Joel Cartagena a 5 star rating because he is the ultimate travel agent. I had used several travel agents in the past, but no one comes close to Joel's caliber..
Joel attends and cares for his clients fully well. He is fast to respond to inquiries, and always do thorough research before he provides needed travel information, I was fortunate to have Joel with us during our Europe travel and what a fun loving, enthusiastic and compassionate fellow traveler he is. As a travel agent, he made sure we, his clients were enjoying, informed, attended to, and needs taken cared of.
I had already recommended Joel to my two relatives and had already taken trips through Joel.
I will use Joel again in my future travels and will continue to recommend his services to friends and relatives.
Joel attends and cares for his clients fully well. He is fast to respond to inquiries, and always do thorough research before he provides needed travel information, I was fortunate to have Joel with us during our Europe travel and what a fun loving, enthusiastic and compassionate fellow traveler he is. As a travel agent, he made sure we, his clients were enjoying, informed, attended to, and needs taken cared of.
I had already recommended Joel to my two relatives and had already taken trips through Joel.
I will use Joel again in my future travels and will continue to recommend his services to friends and relatives.
Joel Cartagena responded
"Thank you so much, I always strive to give a great customer service and in the process as I told you I also gain friends. I hope I can be of service in the near future and please don't hesitate to ask me anything. Thank you again for giving me the chance to help you with your travel. I hope to see you in our next travel."
✓ I would recommend this agent to my family and friends.
26 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Love working with Joel
Reviewed By Dexter - Las Vegas, Nevada | Traveled to Greece ~ Europe
I was initially hesitant I using a travel agent for my travel needs and I decided to do this last year when I went to Hawaii for my cruise. I had such a great experience that I decided to do it again this year to Greece. Joel is very reliable and easy to talk to and is always willing to resolve any issues that may arise. He will follow up with the vendors he is working with and give you updates on the status of the issues and he always seems to do it with a "smile" even when talking to him over the phone. You can just hear his enthusiasm over the phone. No headaches on your part. Will definitely continue to keep coming to him for all my travel needs. Although he is my first experience using a travel agent, I doubt any other travel agents will bend over backwards to make sure you have a pleasant experience on your trip.
Joel Cartagena responded
"I am very happy for the chance to prove to you that I can give more value to your vacation. Thank you for trusting me with your travel needs. Let's continue making memories. Looking forward to your next adventure."
✓ I would recommend this agent to my family and friends.
23 of 38 people found this review helpful. Was this review helpful to you?YES|NO
Best summer vacation
Reviewed By Gigi - San Dieho, CA | Traveled to Europe
Excellent service
Joel Cartagena responded
"Thank you for trusting me with your vacation. I hope to be of service in the near future."
✓ I would recommend this agent to my family and friends.
18 of 28 people found this review helpful. Was this review helpful to you?YES|NO
Alaska Cruise
Reviewed By Marie - Los Angeles, CA | Traveled to Alaska ~ USA
JCC travel is highly recommended to all. We have peace of mind booking a travel to JCC travel. Joel answers all the questions and he makes sure that we always had an enjoyable travel experiences. JCC travel is a 5 star ratings from me and Joel will be my travel agent always.
Joel Cartagena responded
"Thank you so much for your trust and confidence. I hope to be of service again."
✓ I would recommend this agent to my family and friends.
20 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Experience
Reviewed By Visaka - Fresno,CA | Traveled to Rome ~ Italy ~ Europe
This tour exceeded our expectations! Everything was top notch from beginning to end. Our agent, Joel, set up the best vacations of our lives. He made sure our needs were met. Once on the tour, our guides, were extremely knowledgeable. The hotel we're comfortable. All had amazing views! Overall, the trip was more than we expected. We'll now plan one every year.
Joel Cartagena responded
"Thank you so much and I'm looking forward to your next vacation."
✓ I would recommend this agent to my family and friends.
21 of 34 people found this review helpful. Was this review helpful to you?YES|NO
From Rome to London is one of my favorite travels.
Reviewed By Cleo - Los Angeles, California | Traveled to Europe
Joel is knowledgeable in this area. He has answered all my concerns and questions without hesitation. He is very helpful and is compassionate.
I will surely recommend him to my friends and will join one if his travels in the near future.
I will surely recommend him to my friends and will join one if his travels in the near future.
Joel Cartagena responded
"Thank you so much and see you on our next group vacation."
✓ I would recommend this agent to my family and friends.
19 of 31 people found this review helpful. Was this review helpful to you?YES|NO
A Fantastic Experience at the Carribean
Reviewed By Anthony - Maryland | Traveled to Puerto Rico ~ Caribbean
He’s very accommodating and very reliable.
Joel Cartagena responded
"Thank you for your business, I hope to be able to help you on your next adventure."
✓ I would recommend this agent to my family and friends.
9 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Great experience
Reviewed By Marie - Los Angeles | Traveled to Alaska ~ USA
JCC travel is highly recommended to all. We have peace of mind booking a travel to JCC travel. Joel answers all the questions and he makes sure that we always had an enjoyable travel experiences. JCC travel is a 5 star ratings from me and Joel will be my travel agent always.??
Joel Cartagena responded
"Thank you so much for the kind words, I do appreciate your business and i hope to assist you on your next travel."
✓ I would recommend this agent to my family and friends.
14 of 22 people found this review helpful. Was this review helpful to you?YES|NO
Best Trip
Reviewed By Geoven - Menifee, Ca | Traveled to Mexico
Outstanding
Joel Cartagena responded
"It's great to hear that you has so much fun on your vacation. I hope to be of service again in the future."
✓ I would recommend this agent to my family and friends.
21 of 36 people found this review helpful. Was this review helpful to you?YES|NO
From Rome to London is one of my favorite travels
Reviewed By Cleo - California | Traveled to Europe
Joel is knowledgable in this area. He has answered all my concerns and questions without hesitation. He is very helpful and is compassionate. i will surely recommend him to my friends and family and will join one if his travels in the near future.
Joel Cartagena responded
"I am very happy to be able to assist you. Looking forward to our next adventure."
✓ I would recommend this agent to my family and friends.
21 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Alaska Cruise
Reviewed By Marie - California | Traveled to Alaska ~ USA
JCC Travels is highly recommended to all. We have peace of mind booking with JCC Travels. Joel answers all our questions and he makes sure that we always has an enjoyable travel experience. JCC Travel is a 5 star rating from me and Joel will be my travel agent always.
Joel Cartagena responded
"It is so nice to know you and be able to assist you on ur vacation. Hope to hear from you soon."
✓ I would recommend this agent to my family and friends.
16 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Priceless
Reviewed By Joseph - California | Traveled to Mexico
Joel has been helping me and my group ever since we start conceptualizing this tour. His input help us decide what's best for us. I used JCC Travels for almost 2 years now and i ma very happy with his service.
Joel Cartagena responded
"It's my pleasure helping you and your group. I hope to be of service on ur next adventure."
✓ I would recommend this agent to my family and friends.
15 of 24 people found this review helpful. Was this review helpful to you?YES|NO
It was awesome trip.
Reviewed By Terry - Las Vegas NV | Traveled to Hawaii Island ~ Hawaii ~ USA
Very nice guy, helpful and professional.
Joel Cartagena responded
"I am so happy that you had a blast. Let me know what else can I do for your future travel"
✓ I would recommend this agent to my family and friends.
22 of 38 people found this review helpful. Was this review helpful to you?YES|NO
First cruise experience.
Reviewed By Bles - Brawley, California | Traveled to Alaska ~ USA
We travelled as a group and Joel was able to work out our travel plans within our budget and available schedule. He also provided us with useful travel tips.
Joel Cartagena responded
"Thank you so much for trusting me with your vacation, It's been a pleasure assisting your group. I hope I will be of service again in the future."
✓ I would recommend this agent to my family and friends.
15 of 24 people found this review helpful. Was this review helpful to you?YES|NO
the best experience we had.
Reviewed By jeffrey - cherry hill | Traveled to Alaska ~ USA
Joel is helpful,smart,honest,and professional.
Joel Cartagena responded
"Thank you for joking our Alaska North Cruise from Princess Cruises. I am so happy that I was able to help out. I know, you had so much great experience and I am so happy that I was a part of that, "
✓ I would recommend this agent to my family and friends.
20 of 34 people found this review helpful. Was this review helpful to you?YES|NO
The Best Fun-filled Trip Ever
Reviewed By Nerissa - Murrieta, Ca | Traveled to Baja ~ Baja California Sur ~ Mexico
Joel was extremely a professional agent. He did the booking so quickly at a very reasonable price. He answered all our questions and inquiries about our cruise. He was clearly working behind the scenes throughout our trip to ensure that we were safe and well taken care of and enjoying every minute of it. He organized our trip into perfect accommodations which include a side trip to La Bufadora with private transportation. We had a wonderful lunch in a perfect seafood restaurant with a terrific view of the ocean. The strawberry and mango Margaritas were so good! Cheers and Thumbs Up! I will never think of booking any future vacation trip with anyone else. Thank you Joel for an unforgettable experience.
Joel Cartagena responded
"Thank you for sharing this experience with me as well. "
✓ I would recommend this agent to my family and friends.
24 of 42 people found this review helpful. Was this review helpful to you?YES|NO
Great experience
Reviewed By Christee - Los Angeles, CA | Traveled to Alaska ~ USA
He was great answered all of our questions.
Joel Cartagena responded
"Thank you so much and I hope to be of service again."
✓ I would recommend this agent to my family and friends.
17 of 28 people found this review helpful. Was this review helpful to you?YES|NO
Awesome
Reviewed By Bong - Hawaii | Traveled to Paris ~ France ~ Europe
The whole experience is awesome from planning to the post vacation i can't imagine doing it myself, im so happy to have him helped me. Way better than online travel company. He is very attentive to details and guided me thru the whole processe. I will recommend him total vacation experience is awesome
Joel Cartagena responded
"Thank you for your trust in me. I am happy to help you with your vacation and make sure that it is smooth. Again, Thank you for business and as I always say I didn't gain a client but I gain a friend. "
✓ I would recommend this agent to my family and friends.
19 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Details matter
Reviewed By Chris - Las Vegas | Traveled to Bahamas ~ Caribbean
I am one of those traveler that wants everything laid out. Joel provided me this service. His attention to details is great. I know I will not be able to get this kind of service if I did book online.
Joel Cartagena responded
"Thank you for your business and trusting in me. I hope to be of service again in the near future. "
✓ I would recommend this agent to my family and friends.
23 of 40 people found this review helpful. Was this review helpful to you?YES|NO
Rome to London was my best tour ever
Reviewed By Cleo - Los Angeles | Traveled to Rome ~ Italy ~ Europe
Joel is knowledgeable in this area. He has answered all my concerns and questions without hesitation. He is very helpful and is compassionate. I will surely recommend him to my friends and will join one if his travels in the near future.
Joel Cartagena responded
"Thank you so much for trusting me with your vacation. As your travel agent i do try to be informative so you can make an inform decision as you make memories a reality. Looking forward to your next vacation."
✓ I would recommend this agent to my family and friends.
17 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip
Reviewed By Dee - Las Vegas | Traveled to Vancouver ~ British Columbia ~ Canada
Exceptional!
Joel Cartagena responded
"Thank you so much for your kind words. I always make it a point that I can give an exceptional service. This is the main difference between me and online booking site. It’s personal, it’s the connection that we made. Knowing your likes and preferences make a big difference."
✓ I would recommend this agent to my family and friends.
18 of 31 people found this review helpful. Was this review helpful to you?YES|NO
best trip that we had in our life
Reviewed By jeffrey - cherry hill | Traveled to Alaska ~ USA
the best of the best
Joel Cartagena responded
"Thank you joining us in this adventure and hope to see you again on our next ... "
✓ I would recommend this agent to my family and friends.
18 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Memorable First
Reviewed By Twosome traveler - Los Angeles | Traveled to Europe
We haven't even left for our trip, and we have recommended Joel already to some of my friends. And I've heard from our daughter that while we were traveling, more got Joel's number when they heard about the good deal that we got. Joel had been very patient from the very beginning considering the many changes we have requested.
What stands the most in our experience with Joel was that he was actually the one stopping us from buying prepaid tours knowing our physical limitations. Instead of being greedy, he put our safety and saving money first than his own personal gain. Up to the day before our flight, he's been in contact with us making sure all were in order.
We love his Trip Plans app. We suffered a glitch in London and I messaged him about it just as an FYI to him. Amazing that midnight US time, he took care of the matter and resolved it in a very timely manner. He showed concern and sincerity and went the extra mile for us.
What stands the most in our experience with Joel was that he was actually the one stopping us from buying prepaid tours knowing our physical limitations. Instead of being greedy, he put our safety and saving money first than his own personal gain. Up to the day before our flight, he's been in contact with us making sure all were in order.
We love his Trip Plans app. We suffered a glitch in London and I messaged him about it just as an FYI to him. Amazing that midnight US time, he took care of the matter and resolved it in a very timely manner. He showed concern and sincerity and went the extra mile for us.
Joel Cartagena responded
"Thank you so much for all the kind words, and I am glad everything went well. Looking forward for your next adventure. "
✓ I would recommend this agent to my family and friends.
17 of 29 people found this review helpful. Was this review helpful to you?YES|NO
One of the happiest and best trips
Reviewed By Gemma - Glendale | Traveled to Europe
Joel is a very good travel agent. He gave me as ever an excellent service.
I have recommended my friends to him.
I have recommended my friends to him.
Joel Cartagena responded
"Thank you and I really appreciate your support. Thanks for recommending me to your friends."
✓ I would recommend this agent to my family and friends.
22 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Lucky I visited a sacred place like Holy Land
Reviewed By Helen - Fresno, CA | Traveled to Jerusalem ~ Israel ~ Middle East
Attend to you ASAP when asking questions
Joel Cartagena responded
"Thank you for trusting me with your vacation and I do my best to answer all questions. That's why you have a travel consultant so that you will be advice on what's the best for you."
✓ I would recommend this agent to my family and friends.
14 of 24 people found this review helpful. Was this review helpful to you?YES|NO
JCC rock
Reviewed By CO - Nevada | Traveled to Tennessee ~ USA
Joel is very patient and engaged with my vacation, He is always there to answer all my questions and he can’t answer it he will get back to me ASAP. I can’t imagine getting the vacation online by myself.
Joel Cartagena responded
"Thank you so much for your feedback. I do appreciate your trust by letting me handle your vacation. Again, I will always be here for you if you have any questions or inquiries. "
✓ I would recommend this agent to my family and friends.
20 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Best tour ever
Reviewed By JB - Las Vegas, NV | Traveled to Europe
Joel is accommodating to us. It was our first time to join a group tour and the experiences we had was phenomenal not becuase of the places and culture we experienced but becuase Joel made it easy for all of us his client especially with us as first timers. He is organized and knows well how to deal with clients and sensitive enough to accommodate their needs. One of the asset he possessed is professionalism. He never failed to help and guide us by answering our concerns and questions regarding our tour. Best agent ever.
Joel Cartagena responded
"Thank you and I am so glad that everything went well. Looking forward to you next adventure."
✓ I would recommend this agent to my family and friends.
19 of 34 people found this review helpful. Was this review helpful to you?YES|NO
The best trip I've ever had
Reviewed By Chryss - Las Vegas,NV | Traveled to Europe
Excellent customer service,
Joel Cartagena responded
"My pleasure and looking forward to your next adventure"
✓ I would recommend this agent to my family and friends.
19 of 34 people found this review helpful. Was this review helpful to you?YES|NO
Alaska cruise
Reviewed By Marie - Los Angeles Ca | Traveled to Alaska ~ USA
JCC travel is highly recommended to all. We have peace of mind booking a travel to JCC travel. Joel answers all the questions and he makes sure that we always had an enjoyable travel experiences. JCC travel is a 5 star ratings from me and Joel will
be my travel agent always.??
be my travel agent always.??
Joel Cartagena responded
"Thank you so much and hopefully I can be of service again. I am so happy that everything went well."
✓ I would recommend this agent to my family and friends.
17 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Job
Reviewed By Jas - Dallas, Texas | Traveled to Los Cabos ~ Baja California Sur ~ Mexico
He works hard to find us an excellent deal
Joel Cartagena responded
"Thank you so much for trusting me again with your vacation. Looking forward to your net adventure."
✓ I would recommend this agent to my family and friends.
7 of 11 people found this review helpful. Was this review helpful to you?YES|NO
The best trip for me, and get to know new friends
Reviewed By Visa - Fresno , California | Traveled to Greece ~ Europe
Excellent
Joel Cartagena responded
"i am so happy that everything turns well. Thanks for joining the Greek island hopper and just let me know if you need anything. it’s been my pleasure assisting you with your vacation. "
✓ I would recommend this agent to my family and friends.
19 of 35 people found this review helpful. Was this review helpful to you?YES|NO
The best Trip Ever
Reviewed By Myla - Lake Elsinore Ca | Traveled to Ensenada ~ Baja California Norte ~ Mexico
Very Helpful and good personality .. Thanks Joel looking forward for another cruise
Joel Cartagena responded
"You are welcome and hope to see you on our next cruise."
✓ I would recommend this agent to my family and friends.
16 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Holy Land Family Ever
Reviewed By Israel - Tel Aviv | Traveled to Jerusalem ~ Israel ~ Middle East
As part of the group we really enjoy very much l. Since this is our first time to join group usually we travel most of the with family and I can compare that we need to join a Group especially Joel's company to learn and gain more experience
Joel Cartagena responded
"Thank you so much for the kind words. I do enjoy having you in my group. Doing group travel gives us the opportunity to gain not only the knowledge and experience of the places we visited but also gives us the opportunity to meet and gain new friends. Looking forward to our next adventure."
✓ I would recommend this agent to my family and friends.
16 of 29 people found this review helpful. Was this review helpful to you?YES|NO
A great trip
Reviewed By Luis - Las vegas | Traveled to Alaska ~ USA
This is my first cruise and i am so happy that joel heped me out . My picture would speak for itself. I had the best time and will do another one in the near furure
Joel Cartagena responded
"I am so glad that you had a blast. Yes, I saw your pictures and FB posting and it speaks for itself. Again, thank you for considering me as your Travel Agent"
✓ I would recommend this agent to my family and friends.
18 of 33 people found this review helpful. Was this review helpful to you?YES|NO
A Check In my Bucket List Because of Joel
Reviewed By RMM - Los Angeles, CA | Traveled to Alaska ~ USA
Joel is an excited planner. I need not worry anything with our trip. He responds to email and texts immediately and has a positive attitude! I truly enjoyed my vacation and will do it again with Joel in the future! Kudos to Joel without him this Alaska trip might have been impossible!
Joel Cartagena responded
"Thank you for trusting me with your vacation. Till next time..."
✓ I would recommend this agent to my family and friends.
22 of 41 people found this review helpful. Was this review helpful to you?YES|NO
Vest trip to Grand Canyon via Las Vegas.
Reviewed By LENA - 503 Lassen WY Oakley Ca 94561 | Traveled to Las Vegas ~ Nevada ~ USA
Joel is extremely professional polite and goes out of his way to help me. I am extremely satisfied with Joel and look forward to working with him in the future.
Joel Cartagena responded
"It was my pleasure assisting you with your travel needs. I hope I can assist you more in your travel in the future."
✓ I would recommend this agent to my family and friends.
7 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Best trip ever
Reviewed By Yolanda bolanos - Las vegas nv | Traveled to Athens ~ Greece ~ Europe
Great person, easy to work with. Recomend to anyone.
Joel Cartagena responded
"Thank you for the kind words and looking forward to your next vacation."
✓ I would recommend this agent to my family and friends.
14 of 26 people found this review helpful. Was this review helpful to you?YES|NO
All trips I had were the best.
Reviewed By Fred - Queens, New York | Traveled to Greece ~ Europe
He always there to assist whenever it needs and a perfect companion to travel.
Joel Cartagena responded
"Thank you so much for the kind words. Customer excellence is what my goal is. I do appreciate your business and your friendship and looking forward to more adventures. "
✓ I would recommend this agent to my family and friends.
13 of 24 people found this review helpful. Was this review helpful to you?YES|NO
It was beautifully place to visiting ,It 'best.
Reviewed By Nan - Bangkok , Thailand | Traveled to Jordan ~ Middle East
It's great experience , that was my first trip in Greece .
Joel was a nice persons ,he take care all of us .Thank you for your services.
Joel was a nice persons ,he take care all of us .Thank you for your services.
Joel Cartagena responded
"Thank you for trusting me with your travel needs. I do appreciate your business and specially your friendship. Looking forward to more travel."
✓ I would recommend this agent to my family and friends.
13 of 24 people found this review helpful. Was this review helpful to you?YES|NO
First best vacation!
Reviewed By Nikkiology - Rancho Cucamonga | Traveled to Cancun ~ Quintana Roo ~ Mexico
He helped us from day 1 up until before our flight to Cancun. Gave us tips on what to dos and don'ts. He's our first travel agent and definitely won't be the last! Thank you kuya! We really had a blast!
Joel Cartagena responded
"It's my pleasure assisting you guys on your family vacation. Looking forward to your next adventure. Keep in touch"
✓ I would recommend this agent to my family and friends.
14 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Europe tour the best trip.
Reviewed By Yes - Fresno, California | Traveled to Rome ~ Italy ~ Europe
He is dependable to all questions asked.
Joel Cartagena responded
"Thank you so much for trusting me with your vacation. "
✓ I would recommend this agent to my family and friends.
16 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Extra Mile service!
Reviewed By Rodrigo - Valencia, CA | Traveled to London ~ England ~ Europe
We are a repeat customer of Joel for several years now. The first time we used his services to London, he promptly responded to our message to him about the unsatisfactory state of our hotel room. He immediately took action & we were so surprised to be called by the front desk assigning us to an upgraded room! When we went back to London this year, he assisted my wife when her phone was stolen. We always feel confident when we book our tours with Joel as we’ve proven so many times that he will take care of us through out the duration of our travels not just after booking it. God bless you Joel!
Joel Cartagena responded
"Thank you pastor for the kind words. I do take this seriously and for me i enjoy building a relationship with my client and eventually becoming friends. Thank you so much for your trust. God Bless"
✓ I would recommend this agent to my family and friends.
15 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Became a dear friend not just a Travel Agent
Reviewed By Von - North Hollywood, CA | Traveled to Philippines ~ East and Southeast Asia
We’ve been using the expertise of Joel for our vacation tours/travels for several years already. Last month, he went over & beyond in helping us secure tickets for bereavement. He didn’t even earn a single cent but spent hours on the phone helping us buy tickets directly from the airline. He even took my calls at 12 midnight just to acquire tickets. I’ve recommended him to friends and to our whole Church! And we haven’t even met :)
Joel Cartagena responded
"Thank you so much for the kind words. I do treat my clients as friends. I am here to give the best service. I do appreciate your friendship and hope to meet you and Pastor in person soon. God Bless po."
✓ I would recommend this agent to my family and friends.
12 of 23 people found this review helpful. Was this review helpful to you?YES|NO
Best Greek Island Hopper experience ever
Reviewed By JB - Las Vegas, NV | Traveled to Greece ~ Europe
Accommodating and always gets the tasks on time. He treated his clients in a professional manner.
Joel Cartagena responded
"Thank you for trusting me again with your vacation in Greece. I do appreciate your business and hope to assist you in your next adventure."
✓ I would recommend this agent to my family and friends.
14 of 27 people found this review helpful. Was this review helpful to you?YES|NO
Divertido y me sentí segura
Reviewed By Amy - Miami, Florida | Traveled to Greece ~ Europe
Profesional excelente persona
Joel Cartagena responded
"Thank you so much for the kind words. I do appreciate your business and specially the friendship that we have coming out of our tours. Looking forward to more tours together."
✓ I would recommend this agent to my family and friends.
10 of 19 people found this review helpful. Was this review helpful to you?YES|NO
Easy-peasy travel with JCC
Reviewed By Vesie and Mhar - NV | Traveled to Japan | East and Southeast Asia
We always had a great time when traveling with JCC travels because they gave us effortless solution from start of planning of our trip until the end, highly recommended and they are always very supportive on every queries we have, kudos to all the staff of JCC! Many thanks kuya Joel for helping us to explore the world, looking forward for future trips. More power to you all!
Joel Cartagena responded
"Thank you so much for your wonderful feedback! We’re truly grateful for your continued trust in JCC Travels. It means a lot to know that you had a great and hassle-free experience from planning all the way to the end of your trip.
We’re especially happy to hear that our team, JCC Travels were able to support you every step of the way and help make your travel experiences memorable. Your kind words inspire us to keep delivering the best service possible.
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best trip I ever had
Reviewed By Jean C - Las Vegas, NV | Traveled to Japan | East and Southeast Asia
Joel handled all complicated travel details concerning my flights, hotel and transportation, and excursions related to my Japan/Jeju Island cruise which is especially helpful for first time traveler like me.
Joel Cartagena responded
"Thank you so much for your kind words! It truly means a lot to know you felt supported and stress-free throughout your trip. I’m especially glad I could help make your first travel experience smooth and enjoyable—from flights and hotel arrangements to transportation and excursions. It was a pleasure assisting you with your Japan and Jeju Island cruise, and I hope it’s the first of many amazing adventures for you. Looking forward to helping you plan your next trip!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Cherry Blossom
Reviewed By Bhabes and Larry - California | Traveled to Japan | East and Southeast Asia
We were especially impressed with how JCC travels took care of every detail of our trip, allowing us to just relax and enjoy!
Joel Cartagena responded
"Thank you so much for your thoughtful feedback! We're delighted to hear that you were able to relax and fully enjoy your trip—that’s exactly the experience we strive to create. Taking care of every detail is something we’re truly passionate about, and it means a lot to know it made a difference for you. We look forward to helping you plan another seamless and memorable journey in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime!
Reviewed By Maura - Danvers | Traveled to Japan | East and Southeast Asia
Excellent planning! Joel and Heidi were very helpful and organized a trip of a lifetime!
Joel Cartagena responded
"Thank you so much for your kind words! We're thrilled to hear that you had such an amazing experience. It was truly our pleasure to help plan your journey, and we hope to assist you again with another unforgettable adventure in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Antarctica Cruise
Reviewed By Merle - Oceanside, California | Traveled to Antarctica | Antarctica
Mr Cartegena very respectful, helpful, listen to my concerns, and find to mingle with the group. He is fun to be with us.
Joel Cartagena responded
"Thank you for sharing your experience! We’re glad that we were able to assist you and connect well with the group. We appreciate your kind words."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
One of the best trip that I ever had
Reviewed By Joel - New York | Traveled to Antarctica | Antarctica
Excellent ??
Joel Cartagena responded
"So glad you had an amazing time! Thanks for being part of the trip. Looking forward to more trips with you. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Antartica cruise
Reviewed By Carma - Salinas, Ca | Traveled to Antarctica | Antarctica | Antarctica
Mr Joel Cartagena is a very knowledgeable agent, helpful, responsive, trustworthy, I will ask his help again if I ever need help in planning my travel, highly recommended
Joel Cartagena responded
"Thank you so much for your kind words and recommendation! I truly appreciate your trust and am very glad I could help make your travel planning smooth and enjoyable. It was a pleasure assisting you, and I’ll be more than happy to help again whenever you plan your next trip. Safe travels and thank you again for your support!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best agent
Reviewed By Gigi123 - San Diego, CA | Traveled to Portugal | Europe
Working with Joel was amazing—he planned a flawless, budget-friendly trip and provided 24/7 support
Joel Cartagena responded
"Thank you so much for your wonderful feedback! We're thrilled to hear that Joel helped plan a flawless, budget-friendly trip and was there for you every step of the way. Providing great support and memorable experiences is what we strive for, and your kind words mean a lot. We look forward to helping you plan your next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Nice time
Reviewed By Lorie - Stockton, UT | Traveled to Cannes | France | Europe
I had a nice time traveling with Joel. The only thing I’d suggest is to have a meet and greet with our group on the very first night.
Joel Cartagena responded
"Hi Ms. Loreta,
Thank you so much for your 5-star review! We truly appreciate your support. We will definitely take your suggestion into consideration as we plan our next cruise. Your feedback helps us continue improving and creating the best experience possible."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
unforgetable and best trip
Reviewed By Joji - Tustin, CA | Traveled to Italy | Europe
awesome experience i would recommend to friends and relatives??????
Joel Cartagena responded
"Hi Joji! We truly appreciate your 5-star review and your feedback means a lot to us. Thanks for choosing JCC Travels! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Bucket list come to reality with JCC travels??
Reviewed By Vesie - North Las Vegas | Traveled to Europe
Thank you so much JCC travels , to all the staff and especially to kuya Joel that helped us to make our journey so much easier and memorable ??. Kuya Joel is the best when it comes to travel arrangements that really help us BIG time, no worries and everything is going to be alright because JCC travels offers a lot of customer service we needed to travel smart and a lot of great deals, too! Thank you and God bless. Until next adventure ??
Joel Cartagena responded
"Hi Vesie! Thank you for the wonderful review! We're always here to make your travel smooth and enjoyable! We look forward to more trips with you in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
An Amazing Trip - Thank you Joel
Reviewed By MHR/KER - Simi Valley, Ca | Traveled to Italy | Europe
We just came back from an amazing European vacation
We took a 10 day Celebrity Cruise through the Italian and French Rivieras. The cruise and the itinerary were incredible and we definitely recommend it
We added three days in Rome before the cruise and finished off with three extra days in Paris
Joel brought the whole package together. Including hotels and special tours.
My whole family uses Joel’s services for all our travel needs
Trips are even better when Joel is on them too.
Joel and his staff are true professionals and fun to work with We already have three other vacations booked .
We’ll never use anyone else but JCC
Joel Cartagena responded
"Hi Mark,
Thank you so much for your wonderful feedback. We truly value the trust you placed in us to curate your vacation, and we are delighted to hear that you had such an amazing experience. Your satisfaction means a great deal to us, and knowing that you enjoyed every moment of your stay makes all our efforts worthwhile.
We are grateful for the opportunity to be part of your journey, and we look forward to creating more memorable travel experiences for you in the future."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Imperial Escape
Reviewed By Mel - Las Vegas, Nevada | Traveled to Budapest | Hungary | Europe
The planning was great. The Tour was awesome. Everything went well. Next trip I will definitely use JCC TRAVELS again.
Joel Cartagena responded
"Thank you Ms. Mel for your kind words.! We are happy that you enjoyed your Travel. Hope to see you again next travel destinations."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
One trip that I’ll cherish
Reviewed By Rose - Nevada | Traveled to Japan | East and Southeast Asia
This Japan trip was a memorable one for me! I’ve made new friends and really enjoyed everyone’s company! Joel made our excursions experience an enjoyable one!
Joel Cartagena responded
"Thank you, Rose for the 5 stars! We're grateful for your support and delighted you had a great trip with JCC Travels! We look forward to having you in our future trips to make more wonderful memories that will last a lifetime!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A Trip I Wish Never Ended
Reviewed By Ethan Woodard - Tulsa, Oklahoma | Traveled to Japan | East and Southeast Asia
This trip was beyond anything I could have ever expected. I miss the experience every day but I am so grateful to have spent it with one of the greatest travel groups ever alongside Joel. He was such an uplifting and kind man with a heart of gold and a drive to experience it all with every single one of us leaving no one behind. The locations were phenomenal and unbelievable. The excursions we were taken on were unlike any I have ever seen with culture bursting out the seems. The cruise experience was out of this world as well with delicious food, heartfelt crew members, and family activities. I give my thanks to Joel, my travel group, and JCC travels for the unforgettable vacation.
Joel Cartagena responded
"Thank you, Ethan for the 5-star rating! We're over the moon for your kind words and appreciation! We strive to provide excellent service to all of our clients. We hope to see you again in our future travels!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Vacation in Japan!!
Reviewed By paulw - Tulsa, OK | Traveled to Japan | East and Southeast Asia
My son and I had the absolute best trip with JCC Travels throughout Japan. Joel coordinates the best excursions for a memorable time. His friendly and attentive service makes you feel like a VIP. I've been on many trips with Joel and JCC Travels and plan to continue. I highly recommend Joel.
Joel Cartagena responded
"Thank you, Paul for your 5-star rating! We intend to continue to provide VIP treatment and service to all our clients! 'Til our next travel together!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
An Unforgettable Japan Cruise Experience – Elevate
Reviewed By Joanne, Brian and Jaja - Tokyo | Traveled to Tokyo | Japan | East and Southeast Asia
Our recent cruise through Japan was nothing short of extraordinary – not only because of the breathtaking destinations and once-in-a-lifetime experiences, but because we had the incredible privilege of having our travel agent travel with us every step of the way.
Flawless Planning:
From the very beginning, Joel of JCC demonstrated unmatched professionalism, attention to detail, and genuine care. He handled every element of our journey – from flights and pre-cruise accommodations to port excursions, cruise check-ins, and post-cruise transfers – with absolute precision.
What truly made this experience exceptional was having our travel agent actually join us on the cruise. Joel’s presence added an entire layer of comfort, insight, and joy to our journey. At each port, he arranged seamless excursions, and were always available for support – His passion for travel, culture, and people radiated through every moment.
It was the little things that made a big impact from organizing special din
Joel Cartagena responded
"Thank you, Joanne, Brian & Jaja for this very heartwarming review! Your appreciation means so much to us and it fuels us to always provide the best customer service and experience to all of our clients. Thank you for being with us over the years! All of our travels together are truly memorable! We hope to explore more travel destinations with you guys in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
JCC, You are the best!
Reviewed By Che - Pasadena, USA | Traveled to Japan | East and Southeast Asia
I enjoyed the cruise with Joel. He is funny and made our trip very enjoyable. I was a wonderful experience having Joel in our trip. I met new friends and still communicating in What’s up group. Joel, til next trip!
Joel Cartagena responded
"Thank you, Che for the 5 stars! We're glad you enjoyed exploring the beauty of Japan with JCC Travels! Keep in touch!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Japan cruise
Reviewed By Ben C - Orange, California | Traveled to Tokyo | Japan | East and Southeast Asia
My wife and I gained a lot of new friends????
Joel Cartagena responded
"Thank you, Ben for the 5 stars! One of the highlights of this trip was how we became friends with everyone as if we've known each other for so long! We would like to create an atmosphere where everyone can be comfortable with each other and we are happy to reach out to everyone and make sure that no one's left behind. We value your trust and we wanted to provide the best service that you all deserve. See you in our next trip!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
wonderful trip
Reviewed By Mild - RHE, CA 90274 | Traveled to Japan | East and Southeast Asia
Exemplary travel agent/unofficial guide
Joel Cartagena responded
"Hi Mild! Thank you for the 5 stars and for always trusting JCC Travels over the years. I will always be more than happy to be your "unofficial guide"
'til our next!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
12 Night Best of Japan Cruise
Reviewed By CECILLE FRANCO - Chino, CA | Traveled to Japan | East and Southeast Asia
I had a wonderful experience with JCC Travels. Enjoyed every minute of our Japan/Korea Cruise. Joel and Heidi were great. Very professional, efficient and helpful. They were on top of things from booking till the end. They made sure that we were having a grand time. Joel would check on us occasionally if our needs were met. Heidi kept us informed of our daily activities.
JCC Travels - Organized, Excellent Service, Reliable.
Joel Cartagena responded
"Hi Cecille!! Thank you for your awesome feedback and for the 5-star rating! We appreciate it very much! We are truly glad that we made this trip memorable for you. We hope to have you again in our future trips! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
An amazing experience like no other!
Reviewed By Melle - Tokyo, Japan | Traveled to Japan | East and Southeast Asia
Timing was perfect. It was the best season to enjoy Japan, the cherry blossoms and cool weather.
The scenic destinations included in sightseeing trips ashore were significant - historically, culturally and aesthetically. Having lived in Japan for 34 years, revisiting these places with new friends (I now call family), and catching up with friends I have not seen for decades were all worth the trip.
The heartwarming service rendered during the 12-day cruise by Celebrity Millennium and JCC Travels provided a pleasant respite and a joyful experience for keeps.
Joel Cartagena responded
"Hi Melle! Thank you for the 5 stars!!! We are very happy to be with you as you re-explore Japan. The cherry blossoms season is really mesmerizing which made the scenic spots of Japan even more beautiful! We are truly delighted to know that not only good memories were gained but friends too! We hope to see you again real soon!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The Best of Japan & Korea
Reviewed By AmyCartagenaRL - Philippines | Traveled to Japan | East and Southeast Asia
One of my unforgettable trips with JCC Travels & my first time to join a cruise was truly an experience of a lifetime. I had the chance to bond with my sister Grace, cousin Joel and meet old & new friends & ofcourse see the iconic places ,learn important history of Japan & Jeju island. Our excursion arranged by Joel was excellent, I am truly proud of his expertise. As JCC always said travel now while you can and create your own adventures. For me, its not where you go but its who you travel with, do it with JCC Travels & you wont regret it??
Joel Cartagena responded
"Hi Amy!! Yay for the 5 stars!! We're very happy to know that you enjoyed your first time cruising and we're honored to be chosen as your travel partner for this memorable trip with your sister. We hope to see you again on your next sister-bonding trip!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Japan Cruise
Reviewed By Sali - Mandaluyong City, Philippines | Traveled to Japan | East and Southeast Asia
I had the most wonderful experience ever!! The Japan cruise was a dream come true!! Thank you JCC Travels for making one of my bucket list happen!! Highly recommended travel agency!! Congrats JCC Travels and more power!! Hope to travel with you soon!!
Joel Cartagena responded
"Hi Sali! Thank you for the 5 stars!!! We appreciate it! We're glad to be a part in ticking off one of your bucket list! We hope to see you in your next travel goal!"
✓ I would recommend this agent to my family and friends.
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Cherry blossoms , Temples, Torrii gates and Jeju I
Reviewed By Grace - San Diego ,Ca | Traveled to Japan | East and Southeast Asia
My experience planning a trip to Japan/Korea with JCC Travel was outstanding, thanks to Joel and Heidie's expertise. They listened attentively to my preferences and created a tailored itinerary that fully met my requirements. I was impressed by their attention to detail, including hotel arrangements in Japan and a private tour. Joel and Heidie were also highly responsive and available to answer my questions throughout my journey. I strongly recommend JCC Travel for a hassle-free and memorable travel experience.
Joel Cartagena responded
"Thank you, Grace for your 5-star rating! We value your appreciation and we're glad to provide you with the best service you deserve! Thanks for the wonderful experience we shared with you on this trip!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Europe tour
Reviewed By Gigi - NV | Traveled to Milan ~ Italy ~ Europe
Responds quickly, very helpful, pleasant and fun talking to. We love the hotels he recommended.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
BEST TRIP
Reviewed By ARLENE - LAS VEGAS | Traveled to Portugal ~ Europe
EXCELLENT
✓ I would recommend this agent to my family and friends.
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Best trip! Worth it!
Reviewed By marriene - Philippines | Traveled to Spain ~ Europe
Joel is very friendly and easy to deal with. Our tour was very smooth and we enjoyed it. Looking forward to more travels with this group ??
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Memories that I will never forget
Reviewed By Gracey - San Diego Ca | Traveled to France ~ Europe
He was very energetic , funny and always willing to help with our travel
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great
Reviewed By Marilou - Carson, CA | Traveled to Ensenada ~ Baja California Norte ~ Mexico
Excellent
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Pilgrimage to see Fatima, Lourdes & SagradaFamilia
Reviewed By Len - Fresno, CA | Traveled to Spain ~ Europe
I love/like him as my agent. He is accommodating, organized, enthusiastic, a leader, joyful, commendable and dedicated to his job.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Memorable moments added to treasure box.
Reviewed By Dolly - Henderson, NV | Traveled to Portugal ~ Europe
It's been always a good experience working with Joel. He lets me know ahead of time when payment is due, I liked that he did a zoom meeting with the group of travellers so questions are answered and heard by everyone at the same time.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
My European Pilgrimage Experience 2022
Reviewed By JR Caoile - Las Vegas , Nevada | Traveled to Europe
Joel Cartagena is the Best Travel Agent I ever had the privilege of working with. Joel is now one of my Best Friends!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Unforgettable trip that I had
Reviewed By Amy - Philippines | Traveled to Spain ~ Europe
smooth and fun
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Most tiring yet rewarding & meaningful trip ever.
Reviewed By Tay&Nay - Las Vegas, NV | Traveled to Portugal ~ Europe
Accommodating, approachable and go above and beyond just to help us especially during our delayed flight going to Lisbon Portugal. Open comminication despite of different time zone.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Very memorable trip and good experience.
Reviewed By Fred - New York City | Traveled to Lisbon ~ Portugal ~ Europe
Excellent choice of itinerary , punctual and very organized.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A very memorable one, faith enhancement trip
Reviewed By Fil - Anamosa | Traveled to Portugal ~ Europe
Joel is easy to talk to regarding your travel concerns, direct to the point answers is what you will get from him, if he doesn't know the answer he'll direct you the right places.
✓ I would recommend this agent to my family and friends.
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The memorable and best trip
Reviewed By Jessica - Las Vegas | Traveled to Lisbon ~ Portugal ~ Europe
Joel is the best travel agent so far. He's always ahead of time and very approachable and understanding. It's my first time doing the group tour and he did everything to make it easier and enjoyable and memorable for me. He knows what he is doing from ticketing, what luggages to bring,best food /restaurant, good shopping place/mall, and he always make it a point to keep us all updated.
✓ I would recommend this agent to my family and friends.
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The best trip of our lives!
Reviewed By Jean - Las Vegas, NV | Traveled to Fatima ~ Portugal ~ Europe
Joel is very pleasant to work with and he made the whole trip worth remembering. He is strongly recommended.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Unforgettable trip that I had
Reviewed By Amy - Philippines | Traveled to Spain ~ Europe
Very smooth and fun
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Tour!!!!
Reviewed By Jen - Las Vegas, NV | Traveled to Fatima ~ Portugal ~ Europe
Joel found a way to get me a cheaper plane ticket so I can join the tour (July 9-19, 2022). He was very pleasant to work with and fun hanging around with. No dull moment with him!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Unforgettable trip that I had
Reviewed By Amy - Philippines | Traveled to Spain ~ Europe
Very smooth, fun to be with
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Over and beyond my expectations!
Reviewed By Nerissa - Murrieta Ca | Traveled to Lourdes ~ France ~ Europe
Professional and Excellent service! Fun filled experience
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Phil and Fatima tours
Reviewed By Remy and Lauro - Las Vegas,NV | Traveled to Philippines ~ East and Southeast Asia
Very heplful,friendly,patient and knows well his job
Joel Cartagena responded
"Thank you so much for trusting us with your vacation. "
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Trip to.Phil. and Fatima
Reviewed By Lauro -Phil . Remy and Lauro to Fatima tour - Las Vegas,NV | Traveled to Philippines ~ East and Southeast Asia
Very helpful ,patient and knows very well his job.
Joel Cartagena responded
"Thank you and I hope to be able to assist you again in the near future."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent for your travel needs…
Reviewed By Dimples - Ca | Traveled to Alaska ~ USA
Joel assisted me with planning and provided expert advice about the trip. He is very knowledgeable of the things he saying because he always takes time to experience it first hand so he can give you a truthful advice base on his actual experience..i like that he followsup with you after your booking making sure that everything is ready and even provides you with a checklist of things that you need to prepare for the trip…u really feel like you have a personal vacation planner with Mr. Joel Cartagena..will definitely go to him with all my travel needs…
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best trip in Spain
Reviewed By Mami Chula - Las Vegas, Nevada | Traveled to Spain ~ Europe
Joe took care of us and we were very happy with the service. We had a great time in Spain and was able to travel to different cities.
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Top notch service
Reviewed By George - Jacksonville, FL | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Joel is the best. Easy to work with and he took care of all the details for our trip. Definitely will use JCC Travels again
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Lot of memories
Reviewed By Vangie - Lake Forest, CA 92630 | Traveled to Ensenada ~ Baja California Norte ~ Mexico
Very helpful
Joel Cartagena responded
"It’s my pleasure assisting you. Alaska cruise is on the pipe line."
✓ I would recommend this agent to my family and friends.
15 of 30 people found this review helpful. Was this review helpful to you?YES|NO
From Rome to London is one of my favorite travels
Reviewed By Cleo - Los Angels, CA | Traveled to Europe
Joel is knowledgeable in this area. He has answered all my concerns and questions without hesitation. He is very helpful and is compassionate. I will surely recommend him to my friends and will join one if his travels in the near future.
Joel Cartagena responded
"Thank you for trusting me with your vacation. I hope to see you in our next adventure."
✓ I would recommend this agent to my family and friends.
18 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Fun Fun Fun love it!
Reviewed By Mitch - Garden grove | Traveled to Ensenada ~ Baja California Norte ~ Mexico
Friendly , helpful and nice
Joel Cartagena responded
"Thank you so much for trusting me with your vacation and hope to be able to assist you again in the future."
✓ I would recommend this agent to my family and friends.
18 of 37 people found this review helpful. Was this review helpful to you?YES|NO
Can count on
Reviewed By NV CA - Henderson, Nevada | Traveled to California ~ USA
Every time I need to travel, I always partner with Joel. His insights are note taking. He helps me by giving me all the options so I can decide what is best for me.
Joel Cartagena responded
"Thank you for your trust and looking forward to your next vacay"
✓ I would recommend this agent to my family and friends.
20 of 41 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of our lives it truly is
Reviewed By Jason - Melbourne | Traveled to Alaska ~ USA
Our trip was our first cruise and Joel made this possible and worry free. We had the best time/experience of our lives. We enjoyed every minute of it.
Joel Cartagena responded
"It was my pleasure working with you guys. See you again soon"
✓ I would recommend this agent to my family and friends.
18 of 37 people found this review helpful. Was this review helpful to you?YES|NO
Priceless
Reviewed By Weng - Nevada | Traveled to Greece ~ Europe
He listens and thats the most important. Joel does gives suggestions based on what I want, he doesn't insist his idea but gives me option so I can decide for myself.
Joel Cartagena responded
"As your personal travel agent i want to make sure that your are well inform about your travel so you can make the right decision based on your travel needs. Well informed person decide better and can save more. I am very happy that you trusted me with your travel needs and looking forward to assisting you with your future travel."
✓ I would recommend this agent to my family and friends.
8 of 18 people found this review helpful. Was this review helpful to you?YES|NO
My most memorable trip with my family!
Reviewed By Dessie - Los Angeles, California | Traveled to Alaska ~ USA
He is one of the best travel agent I have worked with. Very accommodating, friendly, helpful and most of all no pressure from him.
Joel Cartagena responded
"Thank you so much for allowing me to assist you and your group. Doing this I gained a friend and not just clients. I am looking forward to your next adventure."
✓ I would recommend this agent to my family and friends.
15 of 32 people found this review helpful. Was this review helpful to you?YES|NO
First and not the last
Reviewed By BL - Las Vegas, NV | Traveled to Alaska ~ USA
First time to do a cruise and he is very informative and always there if I have questions.
Joel Cartagena responded
"Thanks and I happy to be of help. "
✓ I would recommend this agent to my family and friends.
18 of 38 people found this review helpful. Was this review helpful to you?YES|NO
The most majestic glacier experience of our lives.
Reviewed By Riza - Melbourne~Australia | Traveled to Alaska ~ USA
From the beginning until the end of the trip was amazing. He was always there to answer my endless questions, guiding us every step, coming from Melbourne to Vancouver boarding the cruise ship to the East Coast & back to Canada & finally going back home to Australia.
Joel Cartagena responded
"Thank you for sharing this experience with me."
✓ I would recommend this agent to my family and friends.
12 of 27 people found this review helpful. Was this review helpful to you?YES|NO
Greek Island Hopper
Reviewed By Dessie - Los Angeles, CA | Traveled to Greece ~ Europe
This is the second time that Joel has put together a tour for me. My expectations far exceeded as far as reliability, sincerity and caring for his customers. He treats everyone as a family!
Joel Cartagena responded
"Yes you are part of my family now. The friendship that we build is priceless. I do appreciate your business and thank you for trusting me with your travel needs. Looking forward for more travel."
✓ I would recommend this agent to my family and friends.
18 of 40 people found this review helpful. Was this review helpful to you?YES|NO
BEST TRIP EVER !!!!!!
Reviewed By Dolly - Nevada | Traveled to Greece ~ Europe
first time and definitely not the last one
Joel Cartagena responded
"Thank you so much for trusting me with your travel needs. I am looking forward to your next adventure and as to how I can be of help."
✓ I would recommend this agent to my family and friends.
17 of 40 people found this review helpful. Was this review helpful to you?YES|NO
Very awesome trip!
Reviewed By Poochzilla - Pasadena, Ca | Traveled to Alaska ~ USA
Joel was very accommodating and tries to liven things up.
Joel Cartagena responded
"Thanks and i really enjoyed the Alaska cruise with you and the group. Hope to see you again in our future tour."
✓ I would recommend this agent to my family and friends.
18 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Love, love, love Greece!
Reviewed By Filgie - Anamosa | Traveled to Greece ~ Europe
Joel is an easy to get along with kind of travel leader. He lets you make your own decisions on what activities you want to involve yourself in, he does not impose. He's a fun loving person, thus the trip experience was fun and enjoyable because of his presence.
Joel Cartagena responded
"Thank you so much and I do appreciate you. It's my pleasure hosting this tour and hopefully we can travel the world ASAP lol. Thank you foir your business and your friendship."
✓ I would recommend this agent to my family and friends.
16 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Certifications & Awards
Platinum Agent of the Year
Viking Specialist
Celebrity Cruises Specialist
Globus Family of Brands Specialist
Amawaterways Specialist
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Japan, East and Southeast Asia
Booked It 5 Times
We always had a great time when traveling with JCC...
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Fukuoka, Japan, East and Southeast Asia
Booked It 3 Times
We always had a great time when traveling with JCC...
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Hakataku Fukuoka, Japan, East and Southeast Asia
Booked It 3 Times
We always had a great time when traveling with JCC...
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Kyoto, Japan, East and Southeast Asia
Booked It 5 Times
We always had a great time when traveling with JCC...
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Nagasaki, Japan, East and Southeast Asia
Booked It 3 Times
We always had a great time when traveling with JCC...
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Nagoya, Japan, East and Southeast Asia
Booked It 3 Times
We always had a great time when traveling with JCC...
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Naha Okinawa Island, Japan, East and Southeast Asia
Booked It 3 Times
We always had a great time when traveling with JCC...
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Okayama, Japan, East and Southeast Asia
Booked It 3 Times
We always had a great time when traveling with JCC...
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My Photo Albums and Videos
My Travel Stories
??? Journey Along the Enchanted Rhine & Moselle
Last December 2024, I had the incredible privilege of captaining a festive adventure that truly embodied the magic of the holiday season—a 10-day Christmas Icon river cruise along the legendary Rhine and Moselle rivers with AmaWaterways. This wasn’t just any trip; it was an immersive, heartwarming journey through Europe’s most enchanting Christm...
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