“Hi Carol, I just want to thank you for everything you did to help make our trip to Japan absolutely perfect. We had an amazing trip and loved every minute of our time there! I can’t thank you enough for all the incredible hotel accommodations. Every one was outstanding, especially the Swissôtel in Osaka. It was perfectly located for us, and the views from the top floor overlooking the city were fabulous. The Kimpton in Tokyo was spectacular and such a great opening to our trip—especially being right near Shinjuku Station! The Hakone Ginyu Spa was absolutely breathtaking. We would highly recommend it to any travelers looking to unwind and relax. We only wish we had one additional day there to soak it all in. And of course, Rinn Gion was the perfect traditional ryokan experience. You’ve been truly exceptional to us, and after three amazing trips together, I can’t wait to see what magic you create for us in 2027! Thank you again for everything! ?? Tina and Scott Cappello”