Luxury in Mexico, Caribbean, Costa Rica & Belize

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Pam MacIntyre, Travel Agent in Maple Grove, MN

Pam MacIntyre

Maple Grove, MN Travel Agent
Super Agent

Pam MacIntyre

Maple Grove, MN · 25+ Years of Experience

A full-service Travel Leaders Associate Agency
If you need immediate assistance, please contact the office at 763-231-8870. For vacation requests that are not time-sensitive, feel free to email me directly at [email protected] - Thank you!
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4.9
(453)
99% Recommended
Pam was great to work with and she made it super simple to book our honeymoon through her. We mentioned to her a couple of the... Read More >
About
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Certificates & Awards
My Places
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Client Testimonials

Areas of expertise

Destinations:

Mexico, Caribbean, Cancun, Punta Cana, Jamaica

Interests:

Luxury Hotels, All Inclusive, Adult Only, Honeymoons, Family Vacations

Suppliers:

Delta Vacations, Sandals and Beaches Resorts, Funjet Vacations, Pleasant Holidays, Inclusive Collection – World of Hyatt

About Me

Caribbean Vibes!
Caribbean Vibes!

Mexico & the Caribbean: Your Perfect Escape, Your Way

Ah, Mexico and the Caribbean—two of my absolute favorite places to escape to. I find myself traveling there multiple times a year, and honestly, I never get tired of the warm breezes, turquoise waters, and the kind of laid-back, approachable luxury that lets you unwind completely and feel at home wherever you stay.

There’s something truly special about stepping into an all-inclusive resort with thoughtful touches, where everything slows down and your only job is to relax. One of my favorite memories is from my boyfriend’s very first all-inclusive experience. As he strolled through the refreshing pool with a banana daiquiri in hand, he said, “This is the first time I’ve ever not once thought about work, and it’s beautiful.” That moment? Pure vacation bliss.

That said, I know every traveler is different. While I love helping clients find the perfect resort or boutique property that checks all the right boxes, I’m equally passionate about crafting trips that include boutique hotels, charming villas, or immersive local experiences. Whether you want to unwind in resort-style comfort or explore the culture, cuisine, and hidden gems beyond the resort walls, I’m here to help design the getaway so you can truly enjoy every moment of your trip.

Whether you’re drawn to the lively energy of Cancun, the relaxed vibes of Riviera Maya, the vibrant culture of Puerto Vallarta, or the stunning beaches of Los Cabos… or maybe the island rhythm of Jamaica, the crystal-clear waters of Turks and Caicos, the lush beauty of St. Lucia, the historic charm of Barbados, or the serene shores of the Dominican Republic—having visited all of these destinations firsthand, I can help you choose the one that fits your style best.

Caribbean Island Favorites: St. Lucia & Antigua

Of all the Caribbean islands I’ve explored, St. Lucia definitely ranks near the top. I like to call it the Hawaii of the Caribbean—with lush landscapes and jaw-dropping views in every direction, it’s no wonder it’s on so many “must-visit” lists.

Another favorite? Antigua. It’s been gaining popularity lately, and after visiting, I totally understand why. The beaches are stunning, the culture is rich, and the overall vibe is peaceful and welcoming. It might just be the perfect spot for your next island escape!

Of course, while I adore a great all-inclusive resort, I also understand it’s not the right fit for everyone. In fact, some destinations—and some travelers—are better suited to more immersive, hands-on experiences. Depending on your travel style and interests, I may recommend skipping the all-inclusive route in favor of boutique stays and authentic cultural adventures, and itineraries designed to let you fully experience each destination—and really make it your own.

Belize: The Underrated Gem of the Caribbean & Central America

Let’s talk about Belize—a place that totally surprised me in the best way! I explored Placencia, the Cayo District, Hopkins, and San Pedro on Ambergris Caye, and I loved every part of it. You’ll find so much to enjoy here, whether it’s the culture, nature, or beaches. 

Belize is unique: it’s part Caribbean, part Central America, and the only English-speaking country in the region. The cultural blend here is incredible—Kriol, Maya, Garifuna (Garinagu), Mestizo, Mennonite, Chinese, and Lebanese influences all come together in one vibrant place.

The food? Unforgettable. Think locally caught Red Snapper and homemade Key Lime Pie!

Adventure lovers, take note: from Mayan ruins to cave kayaking, birdwatching (500+ species!), and unspoiled beaches, Belize is a dream. With 80% of the country undeveloped and 60% forested, it’s the perfect escape for anyone wanting nature, culture, and thoughtfully curated adventure.

Costa Rica: Nature, Adventure & Pure Vida

Costa Rica had always been a dream destination for my boyfriend and me, and we finally made it happen with a stay at the incredible Nayara Resort in Arenal. We thought it would be a one-and-done trip—but we already know we’ll be back!

Costa Rica gives you the best of both worlds—relaxation and wild adventure. Whether it’s white-water rafting, zip-lining through treetops, trekking by Arenal Volcano, or soaking in hot springs, there’s something for every type of traveler.

This destination is perfect for anyone wanting a deeper connection with nature while still enjoying adventure, comfort, culture, and the sense of quiet luxury.

So... Where to first? Mexico, the Caribbean, Belize, Costa Rica? Wherever your dream destination may be, I’m here to help make it a reality. With firsthand travel experience and insider insights, I’ll help you plan a trip that’s just right for you—whether it’s laid-back luxury, thrilling adventure, or a little of both.

For more inspiration, check out my travel story blogs, resort reviews, and destination tips. And when you’re ready, I’ll help you plan your dream trip and turn it into the perfect escape!

 

REVIEWS

Rating: 4.9
453 reviews
99% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 453 reviews

Had an Amazing Time
Reviewed By Our Honeymoon - Minneapolis, MN | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Pam was great to work with and she made it super simple to book our honeymoon through her. We mentioned to her a couple of the resorts that we had in mind and she knew about every one of them and was able to answer any questions that we had about the resorts. We were very happy with Pam's service and we would definitely use her again int the future and recommend her to others.
Pam MacIntyre responded
"Happy to hear your honeymoon was memorable! Thank you again for your business, and I look forward to hearing from you in the future!"
I would recommend this agent to my family and friends.
144 of 229 people found this review helpful. Was this review helpful to you?YES|NO
Second Honeymoon
Reviewed By S&R - Mankato, MN | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Pam was very friendly and gave us advise based on personal experience. She listened to what kind of experience we were looking for and suggested the perfect place. She called before we left to make sure we didn't have any other questions and give us a couple more pointers before we took off!
Pam MacIntyre responded
"It's always very gratifying to know that you helped someone find the perfect place, for this once in a lifetime experience! I hope to work with you on future travels! "
I would recommend this agent to my family and friends.
107 of 167 people found this review helpful. Was this review helpful to you?YES|NO
Pam is the Best!!!
Reviewed By Molly Smith - Ramsey, MN | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Pam is very friendly, knowledgeable, funny, and very very helpful!! We have worked with Pam for all of our vacations since 2009 and we refer our friends and family to Pam as we have had such great experiences with her. Our last trip was to Play Del Carmen Mexico and we stayed at the Paradisus La Esmeralda on Pam's recommendation and we absolutely loved the resort! Pam is very upfront and honest with us about the resorts that we want to stay at as well as dates and months that we want to stay. Pam is great with emailing or calling about our reservations and when we should book and she is great with keeping us informed on any changes.

We will continue to work with Pam and continually refer her to our family and friends. I have talked with family and friends that have worked with Pam and they too will work with her again!! She is the best!!
Pam MacIntyre responded
"Molly, you've always been one of my most valued clients and friends! You've referred so many to me over the years, and I want you to know that it simply means the world to me that you always think of me immediately when you hear someone "Talk Travel". Thank you and here's to planning many more travel adventures together! "
I would recommend this agent to my family and friends.
111 of 184 people found this review helpful. Was this review helpful to you?YES|NO
Honeymoon
Reviewed By Ashlee - St. Paul | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I have worked with Pam twice and both times had a great experience. I originally decided to try using a travel agent to book our honeymoon. I told Pam our budget and the type of vacation we were looking for. She gave us several location options and we decided on Riviera Maya. She then gave us several resorts to choose from. She was able to tell us the pros and cons of each resort - their proximity to town, pools, spas, etc - which was very helpful. We picked a resort and from there Pam took care of everything. Flights, transportation to and from airport, and the resort were all booked for us. Fast forward to our vacation and we had a fantastic time. The resort was exactly what we were looking for. I saved so much time not having to research locations, looked at dozens of resorts, and get everything booked. It was definitely worth it.
Pam MacIntyre responded
"Thank you for the kind words, it's great to feel so valued and I look forward to working with you on your vacation next year! "
I would recommend this agent to my family and friends.
79 of 121 people found this review helpful. Was this review helpful to you?YES|NO
A great destination!
Reviewed By DGR - Wayzata, MN | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Pam was very easy to work with, responsive and communicated well.
She made sure we were well informed about some the hidden issues that can happen when traveling out of the country.
Pam MacIntyre responded
"I appreciate you taking the time in writing a review on my behalf and am glad that you had a great time in the Caribbean for the wedding! I do hope you'll keep me in mind for future travels. "
I would recommend this agent to my family and friends.
98 of 160 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
A Honeymoon Wishes Agent provides the only full service honeymoon registry for couples that expect a higher standard for their wedding.
Certified Caribbean Specialist
Certified Sandals & Beaches Specialist
Jamaica Wedding & Honeymoon Specialist
Aruba Romance Specialist
AM Resorts Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Natural Beauty in New Zealand
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Queenstown, New Zealand

My Travel Stories

Grand Velas Riviera Maya, Riviera Maya, Mexico

Top 12 Best Resort Pools in Cancun & Riviera Maya

Where Luxury, Views & Vibes Meet the Water Planning a luxury escape to Mexico’s Caribbean coast — and think the pool is just as important as the beach? You’re in the right place. As a travel advisor who’s experienced many of these resorts firsthand, I can tell you: the right pool doesn’t just elevate a trip — it de...
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Zoetry Casa Del Mar in San Jose Del Cabo, Mexico

Is It Safe to Travel to Mexico in 2025?

Is It Safe to Travel to Mexico in 2025? What You Need to Know When planning a trip to Mexico, one of the biggest questions on many travelers’ minds is: Is it really safe? With headlines highlighting crime or unrest, it’s completely natural to have concerns — and I want you to know those feelings are valid. Let’s address t...
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Avoid Mexico & Caribbean Resort Booking Mistakes

Booking the wrong resort can quickly turn a dream vacation into a disappointment. Every resort has its own unique vibe — some are lively and party-ready, perfect for travelers looking to dance the night away, while others are peaceful and serene, catering to those seeking quiet relaxation and wellness. But what if you want a bit...
Read more

When Is the Best Time to Book a Winter Vacation?

Thinking About Your Winter Getaway? Here’s Why Booking Early Pays Off! Winter might feel like a distant memory right now, but in my world, it’s always just around the corner. After all, planning the perfect winter vacation takes time—and that’s what I’ve been helping people do for a while now. I just wrapped up my ...
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Mom & I at MISTIK Show at Iberostar Grand Paraiso

Paradise Revisited: Iberostar Grand Paraíso

Iberostar Grand Paraíso: My Longtime Favorite in Riviera Maya I’ve been in the travel industry for 25 years, and the Iberostar Grand Paraíso in Riviera Maya has remained one of my all-time favorite repeat resorts. It’s a place I’ve returned to time and time again—starting with my first visit over a decade ago. Th...
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Client Testimonials

Amazing Travel Agent!
Pam has been our go-to travel agent for many years. She specializes in Mexico and has booked multiple vacations for us there. She is absolutely amazing. Very detail oriented and all is always perfectly organized. She is extremely personable, caring, and has great email communication. Any time we had an issue with the resort she has handled it for us excellently. One time we left a coat at the resort, and she coordinated between the resort and Delta Vacations to get the coat sent to us in America. Another time there was construction next to our room that we found out about a few days before going to the resort and Pam coordinated getting us a different room, which the hotel would not do for us until she got involved. We even had family who booked with a different travel agent, and they didn’t get involved or offer any support. After seeing the difference, our family has decided that moving forward, they’ll be working w/Pam. In summary, Pam is wonderful, and we strongly recommend her.
Loren & Igor S., Northville, MI
Pam is the BEST!!!
Working with Pam for our destination wedding was truly one of the best decisions we made. From start to finish, she was professional, responsive, and incredibly organized. Planning a wedding is stressful enough—but planning one in another country with a large group adds a whole new layer. Pam made everything feel seamless and manageable. She handled all the logistics—from securing the best group rates and coordinating transportation to answering every guest’s individual questions (and there were a lot!). She communicated clearly and frequently, keeping everyone informed and at ease. On top of her professionalism, Pam brought a warm, personal touch. It never felt like we were just another client—she genuinely cared about making our wedding trip perfect, and it was! I would 100% recommend Pam for any group travel, destination wedding, family vacation, or getaway. She truly goes above and beyond, and we’re so grateful to have had her as part of our wedding journey. Thank you, Pam!
Key & Zay B., Henrico, VA
Best trip of our lives!
I found Pam online and called her in which we spoke for roughly 45minutes. Pam was super transparent about how her business model works and answered any up front questions I had. Fast forward to booking our trip through her- we couldn't have asked for a better service. She was very friendly and professional. We were going on our Honeymoon and Pam went above and beyond to make sure our trip was special and we were taken care of. This is 100% a real review and I would recommend to her to anybody. Give her a call and see for yourself!
Hayden G. Atlanta, GA
Our Perfect African Safari Anniversary Celebration
Our Safari was absolutely phenomenal! We were able to see ‘The Big 5’ up close and personal without difficulty. We were privileged and lucky to watch the Wildebeest cross the Mara River and in to the waiting crocodiles. Our guides pointed out many not so obvious things like flowers, birds, and reptiles just to mention a few. The accommodations were very neatly clean with all the amenities you'd not even think of. The food was delicious and plentiful. A&K was always there to greet us making transitions to our locations seamless. They were, without exception, so friendly, courteous, knowledgeable & kind. The guides were amazing to say the least. They were always very professional, accommodating and went above & beyond to make sure our experiences were memorable ones. As well, staff at all the camps were exceptional. I have never been treated so well by anyone at any other destination. Best dime I ever spent. Thank you so much for your patience, efforts and attention to detail.
Floyd & Crystal N. Fargo, ND
Galapagos and Amazon Jungle - A Dream Come True!
My husband and I worked with Pam to plan a trip of a lifetime - visiting the Galápagos Islands for 7 nights by boat and then journeying to an Ecuadorian eco-lodge in the Amazon Jungle. Plus - we spent time exploring Quito - a dream come true! We snorkeled, hiked, sea kayaked, canoed, and explored with experienced guides. Words cannot due justice to the amazing things we saw, the diverse species we encountered, and the overall experience. Pam and her team patiently and graciously worked with us to ensure our trip was flawless and exceeded our expectations.
Ginny V & Jon L. - Cincinnati, OH
Perfect Honeymoon in Punta Cana
We recently got back from our honeymoon at Secrets Cap Cana in DR. Our trip was phenomenal & we couldn't have ended up at a better place! We had never stayed at a resort before & needed guidance; Pam was helpful from the get-go. She took the time to get to know us, our ideas, & gave us a good (but manageable) amount of options to help us get a better vision. She made suggestions based on what she thought fit best, but also considered our opinions. Pam took care of booking the resort, flights, & add-on packages for the resort. I'm very Type A, so not doing all the nitty-gritty myself is foreign to me, but Pam made this stress-free & everything went smoothly. It was great to not have to worry about planning a trip while planning a wedding. Pam was friendly, very responsive, & helpful the whole time. I can't say enough about how easy she made this & we will certainly use her in the future. So grateful for Pam, Highly recommend her if you want to have a wonderful trip with low stress!
Daniel D. & Ashley F. - Clifton Park, NY
Great service in good and bad times
We've felt taken great care of from the moment we reached out to Pam for help with choosing between different kinds of resort accommodations , to booking best flights for us, answering all our questions, following up on tours options through the time of great stress and confusion during trip cancellation process due to Corona Virus pandemic. Pam was always very personable, responsible, easily reachable, very professional, trustworthy and knowledgeable. She replied to all our inquiries promptly, gave us updates on every step of the process and made us feel comfortable and confident that everything will be taken care of. She works very hard and gets out of her way to reassure her clients personally and to provide best possible assistance in a timely manner. We are very pleased to recommend Pam to any traveler, who values their time and peace of mind while booking a quality vacation time for themselves.
Vicky F. Syosset, NY
Unable to Travel
I cannot say enough positives things about our experience with Pam. First off she is working with a bride , a destination wedding , all our guests and the resort. I could never have done even a small portion of the work she did for us all. Pam took each of our reservations and request and worked magic for us all and at the same time keeping my daughter ( the bride) calm. We could never have done it without her. Then came this Coronavirus and I thank God for Pam every day for all the work , and keeping people calm etc. she did. Not only did she handle every guests reservations she did all this and at the same time was trying to do everything possible to help my daughter stay calm knowing how upset she was. Pam seemed to take a personal interest in how my daughter was doing and me and our guests. We would never have had that without her! We are SO THANKFUL to have Pam at this time. I will book all my travels in future with Pam. One guest had a 42 hr. wait with Travelocity not us!
Rita B. Brooklyn Park, MN
Delayed Bride....of Covid-19
I travel for a living, on planes and in hotels several times each month. So when it came time to book my honeymoon, I initially had no intention of using a travel agent. THANK GOODNESS, I changed my mind when I looked at my hectic work schedule on top of all the wedding planning. Pam made the whole process so incredibly easy that I felt like a fool for ever trying to book a trip on my own. I thought I couldn't be more happy with my decision to use Pam. That is until coronavirus hit. Borders closing. Social distancing. And I was 2 weeks away from a wedding and honeymoon of my dreams. While others were posting on social media that they couldn't even reach customer service agents to try and reschedule their trips, Pam was in constant contact with me. All of the funds are being held and just waiting for all of this to pass and we will reschedule both our wedding and our honeymoon. I'm so thankful that I found Pam and used a travel agent. I'd hate to be dealing with this all on my own!!
Angel R. Overland Park, KS
Wedding without a Hitch!
I loove Pam! I can't say enough about her! Thanks to her, our wedding in Punta Cana went perfectly! I was so overwhelmed with options, I'm so glad we had Pam to help narrow things down. With all the resorts out there we didn't know what to choose. With Pam's experience and knowledge of many resorts, she was able to help us pick the perfect resort with a well oiled wedding machine and great vacation fun. She answered questions we didn't even know we had and gave us a wealth of info we didn't even think to need! With Pam, our communication with the resort was seamless. Pam was also very prompt in returning calls and emails. Our guests were all very pleased with the help Pam provided to them. Pam covered everything so well, there were no surprises when it came to travel and the resort.
Sarah H. Somerset, WI
Tahiti Client Testimonial
If you've dreamed of traveling to the French Polynesian Islands, we highly suggest following through with your dream and go. You will not be disappointed. The pictures are gorgeous to look at, but seeing the islands first hand is truly breathtaking and indescribable. The French Polynesian Islands are unlike anything we've ever seen. The views are stunning, the people are warm, and the water is peaceful. We were fortunate to spend 10 nights between Moorea and Bora Bora. The overwater bungalows are worth the money and give you an experience like no other vacation. They are intimate and romantic. Traveling to the French Polynesian Islands is not just a vacation, but a destination. We were fortunate to find Pam, whom has been there herself and was able to set up the perfect, smooth vacation. We recommend booking with an agent whose been there, as it's such a unique destination. We thought our trip to Tahiti was a once in a lifetime vacation, but now that we've been we must see it again!
Stan & Heather D. Brooklyn Park, MN
Destination Wedding Guest here!
Pam, Our trip to Jade Now in Cancun was AWESOME!! Thank you soooo much for setting it all up for us. If you don't mind, we would like to continue to use you for our vacation plans in the future even tho we live here in FL. Thanks again for a fabulous trip. This is the first real vacation we've had in many years, and we need to do more of them.......Thank you again SOOOOO much for the wonderful trip to Cancun. You rock!!!
Sandra F. Tamarac, FL
Friends Birthday in Mexico
We got invited to go on an All Inclusive trip to Live Aqua, Mexico for a friends birthday. All we had to do was call Pam to set everything up (only half of our expenses were due at that time). She was very friendly and knowledgable about the area and had traveled to this resort specifically. It was the easiest process we have ever experienced for any vacation and we saved a lot of money. We will be definitely using her again. - Thanks again Pam! We had a BLAST!
Amanda R. Woodbury, MN
The honeymoon was exactly what we wanted!
I had never worked with a travel agent before and wasn’t sure what to expect. The experience (and honeymoon) was great! We started by telling Pam the type of vacation we were looking for and our budget. She discussed several different locations with us, and we decided Riviera Maya in Mexico would be an affordable, yet luxurious option for our honeymoon. After settling on the location, Pam helped me narrow down resorts by going through their atmosphere, distance from the actual town, spas, restaurants, etc. She had actually been to several of the resorts and had great info. The actual vacation was, of course, amazing. The honeymoon was exactly what we wanted and the resort was even more beautiful in person than the pictures could capture. I definitely felt that having Pam’s travel knowledge and experience ensured we were booking a wonderful vacation. As I said, I will definitely be working with Pam for future vacations and truly feel having a travel agent’s expertise is well worth it.
Ashlee A. Saint Paul, MN
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