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Matthew Alexander, Travel Agent in Copiague, NY

Matthew Alexander

Copiague, NY Travel Agent

Matthew Alexander

Copiague, NY · 2 Years of Experience

Professional Accessible Travel Hub LLC, an independent agent with Yeti Travel Co, a Travel Leaders Network Affiliate Agency
About
Certificates & Awards

Areas of expertise

Destinations:

New York City, Orlando, Miami

Interests:

Accessible Travel, Special Needs, Air Travel, Theatre & Music

Suppliers:

Beaches Resorts by Sandals, Disney Cruise Line, Disneyland Resorts, Royal Caribbean

About Me

I’ve always believed that travel is one of the best teachers we have. To me, the chance to see the world should be open to everyone, regardless of physical, sensory, or cognitive needs. I know that for many, the "what-ifs" can feel like a brick wall. The thought of navigating a confusing airport, vetting a hotel’s actual accessibility, or managing complex logistics is enough to make anyone want to stay home. That’s exactly why I do what I do. Since 2024, I’ve dedicated my career to tearing down those barriers so your only job is to enjoy the journey.

Why My Approach is Different

I’m firm on the idea that accessibility and luxury belong together. You shouldn’t have to sacrifice a high-end experience just because you have specific requirements. To make sure I’m giving you the advocacy you deserve, I’ve put in the work to get specialized certifications:

Certified Autism Travel Professional (CATP): Through IBCCES, I’ve been trained to look for the details you won’t find in a brochure. I scout out sensory-friendly spots, find quiet zones in busy resorts, and ensure the staff is ready to be supportive. My goal is for neurodivergent travelers and their families to focus on making memories, not managing anxiety.

Certified Accessibility Advocate: Working with the Special Needs Group, I handle the heavy lifting for mobility and medical equipment. Whether it’s coordinating rentals for a cruise or double-checking that a "luxury ADA suite" actually meets your standards, I’m the one asking the tough questions about doorway widths and elevator access so you don't have to.

Beyond the logistics, I’m also a bit of a strategist when it comes to your budget. As a point.me certified award travel specialist, I help you navigate the maze of credit card points and loyalty programs. I love helping my clients unlock "travel currency" to snag business-class seats or five-star stays that might have seemed out of reach. It’s all about getting you the absolute best value for your investment.

Planning a trip should feel like the exciting start of an adventure, not a source of late-night anxiety. I’m here to be your primary point of contact and your biggest advocate from the moment we first talk until you’re back home safe.Whether you’re dreaming of a quiet coastal retreat, a big multi-generational family trip, or a sophisticated city escape, I’m ready to help you architect that vision with the care you deserve. 

Testimonials

"I was scared to vacation with my autistic daughter, unsure how she’d handle new environments. Matthew gave me such hope by finding accommodating places that ensure she’ll have a great time; I’ll definitely book with him!"

"My husband and I were nervous about using a travel agent after a long hiatus, but Matthew exceeded every expectation. He truly cared, securing us a free hotel upgrade and better Broadway seats for less money. He went above and beyond, and we will definitely use him again!"

Certifications & Awards

Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
Seacademy - Violet Certification
Seacademy - Violet Certification
Certified Autism Travel Professional
Autism Double Checked Certified
SNG Certified Accessibility Advocate