Costa Maya, Cozumel, Mexico Travel Specialist

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Susan Joo, Travel Agent in Sarasota, FL

Susan Joo

Sarasota, FL Travel Agent
Super Agent

Susan Joo

Sarasota, FL · 20 Years of Experience

Global Travel, an independent agent with Travel Leaders Davis, CA
5.0
(22)
100% Recommended
That was our second time using Susan's service. She is such a pleasure to work with. We take her recommendation, because we trust her. At the... Read More >
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Areas of expertise

Destinations:

Costa Maya, Cancun, Playa Del Carmen, Tulum, Riviera Maya

Interests:

All Inclusive, Beach Vacations, Bachelorette Parties & Girlfriend Getaways, Family Vacations, Honeymoons

Suppliers:

Playa Resorts, InterContinental Hotels Group, Shore Excursions Group, Hyatt Hotels, Marriott Hotels

About Me

Costa Maya All inclusive resort
Costa Maya All inclusive resort
  • Mexico Beyond the Beach

Culture, adventure, and authentic experiences-- recommended from real travel, not brochure When I recommend Mexico to my travelers, I’m not just suggesting a destination- I am sharing a country I’ve experienced deeply and return to often. 

Mexico is vibrant, welcoming, rich in culture, and incredibly diverse. Every visit adds another layer to why I love recommending it with confidence. Much of my travel has taken me along the Caribbean coast- Cancun, Playa del Carmen, Cozumel and Costa Maya-within the breathtaking Riviera Maya. The water here is surrealistically crystal clear, turquoise, and alive. Snorkel, swimming, sailing and water sports feel effortless when the sea is this inviting. Mexico is also a dream for adventure lovers. I shared unforgettable moments here- banana boat rides that turn into pure laughter and adrenaline, snorkel through underground cave systems or in cenotes, ATV rides in narrow streets of Puerto Penasco at the Sea of Cortez, or horseback riding along the beach, and soaring on ziplines above jungle landscapes. These experiences are thrilling, sometimes exhausting in the best way, and incredibly memorable. One of the most powerful moments of my travels was in Xel-Ha Park  swimming in underground water holes, sacred to ancient Maya.The water was so clear that it felt unreal, fish swam all around me, so close I could almost touch them. Knowing these underground waterholes were once places of ritual, healing and fertility beliefs made the experience extremely moving. Sitting quietly in that water felt like stepping into living history. In that mentioned Xel-Ha Adventure Park one can test his own strength and bravery in many adrenalin boosting challenges. Balancing on two parallel ropes suspended over the river, called Trepachanga was one of them, I tried.

I have also strong passion for Mexico ancient Maya and Aztec civilizations. Visiting the ruins of Tulum, perched above the Sea, exploring sites throughout Quintana Roo, climbing to the top of the Pyramid of Kukulcan, and standing on another sacrificial platform in Chichen Itza were unforgettable. I was lucky to climb up to the top of the pyramids before access was closed- a moment that still gives me chills. Another time from Mexico City we drove to Teotihuacan with my Mexican friend, and again I could climb to the Pyramid of the Sun, its 248 uneven steps leading to the top. That feeling-as standing, where 1000 years earlier Aztecs were standing-, just indescribable. Walking above the Avenue of the Dead was simply awe-inspiring. Mexico City itself left a lasting impression. I spent several days there, and I highly recommend it to travelers who love architecture, history, and art. Its wide boulevards are perfect for walking and I always felt safe. I experienced indigenous cultural performances, visited historic landmarks like Mexico largest catholic church the Basilica of Our Lady of Guadeloupe, that is visited approximately 10 to 20 million people every year, and the Templo Mayor, or Mexico City Metropolitan Cathedral. I also enjoyed live music from traditional sounds to famous mariachi bands and even danced at Midnight on the Zocalo with locals and visitors alike. I also visited the Palacio de Bellas Artes, where I was lucky enough to see an exhibition by one of my favorite artists, Frida Kahlo- a terrific cultural highlight I will remember forever. I’ve also spent time in Acapulco, which I truly love for its dramatic Pacific coastline watching seasoned surfers riding on high waves, also the iconic cliff diver's Midnight show at La Quebrada, a truly thrilling show that I will never forget. The Mexican charm, artsy villages, shops along the Sea of Cortez are reflection of the warm hospitality I enjoyed everywhere I went.

Even though I haven't yet visited places like Cabo San Lucas, that's part of Mexico’s magic- there are countless regions still waiting to be discovered. From colonial cities and cultural heartlands to Pacific beaches and hidden natural wonders, Mexico offers something meaningful for every kind of traveler. Mexican cuisine deserves special mention. What you eat in Mexico is nothing like what we know in the US. It’s not tacos or burritos- it's an entirely different culinary world. I was amazed by tasting delicacies like ant eggs, salted apple slices, and many regional specialties. The food is authentic, fresh, and surprisingly healthy with plenty of vegetables, herbs and tastefully spiced. Oh, and Mexican desserts are to die for!

What truly sets Mexico apart is its people. The culture is deeply family-centered, warm, and welcoming. Everywhere I’ve gone people were friendly, helpful even though I don't speak Spanish, Mexican hospitality is incredible. I never had safety concerns either.This is why I love recommending Mexico. It's a country that invites you to explore, connect, and experience something real- and there is a side of Mexico that resonates with every traveler.    

Additional Languages
German,
Hungarian

REVIEWS

Rating: 5.0
22 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 22 reviews

Fantastic trip
Reviewed By Bella - Miami, FL | Traveled to Belize | Central America
That was our second time using Susan's service. She is such a pleasure to work with. We take her recommendation, because we trust her. At the beginning she ask lots of questions, that's how she knows what kind of travelers we are, our hobbies, interests, likes and dislikes. She takes care of our budget too, never pushes our limit just to sell. That is a big concern for us (these days everyone wants to sell sell sell, that can be very annoying.) Not with Susan. She respects our request, and we really appreciate it. Our travel was fantastic, we enjoyed every moment. That's the reason we keep coming back to Susan knowing we don't have to worry, only focus on to have the best time. We kindly recommend her to our friends, family.
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Here we come Nashville, TN
Reviewed By Yee haw - Lakewood Ranch, FL | Traveled to Nashville | Tennessee | USA
One that loves country music must go to Nashville. Right? So thankful to Susan that dream became a reality. Susan planned for me every logistics, recommendations to must see, must go places, and booked me to the luxurious Gaylord Opryland Resort. Yee-haw! I love the fact, that Susan is very professional and knows exactly her customer's needs and she delivers it. I would not work with anyone else, when it comes to travel, and have a stress free, fun filled time. I keep recommending her to my family and friends.
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Last minute weekend getaway
Reviewed By FunnyChef - Naples | Traveled to Marathon | Florida | USA
I use Susan's service for awhile, because she always finds great deals, last minute vacation and she is only a phone call away. Requesting a trip with such short time energizes her, because she is so passionate about sending her clients to a wonderful vacation, short or longer time. She is pleasure to talk with, very reliable and knowledgeable. I called her up to find me something exciting, also relaxing ( if I wanted to) for a quick weekend getaway. She had some idea, we decided to go to one of the Florida keys best Resort and Spa. Susan jumped in to book a garden room with private patio (knowing that I may bring my girlfriend), ordered a bottle of Champagne and sweet bites to our room. It was such a nice touch from her. Needless to say we had an amazing, unforgettable weekend. Thanks again Susan! As always I recommend her service to everyone I come contact with.
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best family trip in Disney
Reviewed By EvaZnB - Easton, PA | Traveled to Walt Disney World | Florida | USA
I called Susan to help me with a trip to Orlando, since she lives in Florida not far from Orlando. I expected she knows the whole area, specifically Walt Disney World, what was dream of my five years old little son. After the initial phone call Susan started to plan our vacation. She suggested a few resorts keeping in mind that our son loves water, so the resorts must have nice pool area, more pools are the better. Distance to the Magic and Animal Kingdom from the Resort should be just a short shuttle ride, since we didn't want to rent a car. Susan carefully paid attention to our request, helped with all the small details and gave recommendation, and useful tips how to make our vacation more fun less stress. She was very professional really knowing her craft. We had an exhaustingly good time in Orlando, trip that we never will forget. Many thanks to Susan! We highly recommend her and will book our next trip with her too.
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Surprise birthday trip
Reviewed By TravelAgentFan - Poughkeepsie, NY | Traveled to Miami | Florida | USA
Loved working with Susan for my wife's surprise birthday trip. Susan is a gem in the travel business. She knows how to deliver a fun-filled trip, where every little details are taken care of. Susan have been very approachable and knows her stuff. I wouldn't trust anyone else with my travel needs but her. Highly recommended to my family, friends, neighbors.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

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Costa Maya, Cozumel, Mexico
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