Time in Barcelona
Reviewed By TMc - Torrington, Wyoming | Traveled to Barcelona | Spain | Europe
We had booked a cruise independently as we were not familiar with Juan's service. However, we neglected to book a hotel in the port city, so we called on Juan to help us out and find something in Barcelona. Our parameters included a place by the basilica within our budget. Very quickly I was sent links to three locations. I told Juan the one I wanted, and he booked it. He even took care of the details - such as the view and whether it included a balcony. Even after that, Juan contacted the hotel to ensure our requests would be met. And then....
We wanted an excursion to see the city and sights. Again, Juan came through with different choices for us - we chose one, and it was booked.
It was just that easy.
Not long after, I wanted to book a cruise that included a specific destination, and I contacted Juan. Again, every detail was attended to, and instead of having to scour the internet for hours looking for something I wanted, he was able to do it quickly and return the results I needed.
I will use Juan for all my travel needs in the future. He does all the legwork, secures the best prices, and completes the task quickly and efficiently.
Juan & Jessica Daza responded
"Thank you so much for the kind review! We truly appreciate you and are so glad your trip to Barcelona went so well! Thanks again for utilizing our services. We look forward to continue helping you book wonderful vacations. "
✓ I would recommend this agent to my family and friends.
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Our Amazing Caribbean Cruise!!
Reviewed By Letysunandsea - Hayward California | Traveled to Roatan | Honduras | Central America
Still smiling from such an amazing cruise! Spending time with family we haven’t seen in years was truly the highlight. Thank you for your patience on answering my many questions. You made planning the cruise so much easier. I am grateful for the memories, laughter, and time with family. I was able to board the ship knowing you took care of everything for us. Thank you!!! ??????
Juan & Jessica Daza responded
"Leticia,
Thank you so much for allowing us to book your vacations!! We are so glad you got to go and experience some new ports. We look forward to planning many more vacations for you!
-Jess & Juan"
✓ I would recommend this agent to my family and friends.
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Amazing trip!!
Reviewed By Tim and Karen - Denver CO | Traveled to Juneau | Alaska | USA
Jaun, and Jessica are the best!! We can't be more thankful to you guys really are the best! Thank you so much and looking forward to our next trip!! Tim and Karen
Juan & Jessica Daza responded
"Karen,
Thank you so much for letting us book your Alaska vacation! We are so happy you had such a good time and look forward to booking many more vacations for you!
-Jess & Juan"
✓ I would recommend this agent to my family and friends.
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Allllll the right cruise vibes
Reviewed By Greenpeace84 - Tucson, AZ | Traveled to CocoCay | Bahamas | Caribbean
I have been working with Juan (and Jessica) for a little less than a year now. I book everything through them now. The cruise we just went on as a family was absolutely incredible. It was a week of relaxing and not having to worry about a single thing. Juan was constantly making changes to my reservation and never had an issue helping us. In fact, three days before we were set to leave my dog became ill. I reached out and told them the situation. We were fully prepared to change the reservation and have me skip the trip. Juan was ready to make calls to the airlines and the cruise line so someone else could go in my place. Not only that, Juan and Jessica reached out every day to check in on my dog. This meant more than they know. I seriously am so grateful for Juan and Jessica. We look forward to the next adventure!!! They are simply amazing. I encourage everyone to reach out and book a trip with them. They are real people that really care.
Juan & Jessica Daza responded
"Christine,
We truly appreciate you so much!! You have allowed us to book such small and big trips for you and are so thankful for your business. Thank you for your support. We are so glad that your dog is okay and that he bounced back and you were able to still go! Look forward to booking many more vacations for you!
-Jess & Juan"
✓ I would recommend this agent to my family and friends.
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Fantastic graduation trip!!
Reviewed By Jenine - Bentonville | Traveled to Bahamas | Caribbean
They made it fantastic! Helping us at every turn. Scheduling. Reminding. Flights. Sending changes. Answering the most insane questions. While never missing a beat. Helping during the cruise. When we couldn’t get home they were sending emails and keeping in contact. We never felt alone. They are beyond incredible!!!
Juan & Jessica Daza responded
"Jenine,
Thank you so much for your kind review. We know there were hiccups during this trip so we appreciate your patience during all the hurdles. Hope overall you both had a great trip! We appreciate you very much!
-Jess & Juan"
✓ I would recommend this agent to my family and friends.
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The planners of our every vacation moving forward
Reviewed By Stefany H. - Fraser, Michigan | Traveled to Dorado | Puerto Rico | Caribbean
Thank you both for all of the time and effort you put in to giving us different quotes, dealing with unruly airlines and fighting for our refund and sending us to the most beautiful place. We will always use your services moving forward. Thank you so much for being someone we can put our trust in to plan the vacations we work so hard for all year.
Juan & Jessica Daza responded
"Stefany,
Thank you so much for the kind review. We were so thankful you let us plan your graduation trip and are also so proud of you! You did it!! Thanks for your patience as we navigated the chaos of Spirit Airlines. We look forward to planning many more trips for you!
-Jess & Juan"
✓ I would recommend this agent to my family and friends.
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Our First of Many Cruises
Reviewed By Matt - Denver, CO | Traveled to Alaska | USA
From the beginning, Juan's communication was excellent. He provided answers to all of my questions and provided all the info I needed. He was knowledgeable about the cruise and helped with the overall process. We already booked our second cruise and are looking forward to planning many more trips through Juan.
Juan & Jessica Daza responded
"Thank you so much Matt! We loved seeing pics of your Alaskan cruise. We look forward to helping you plan many more vacations! "
✓ I would recommend this agent to my family and friends.
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Hawaiian cruise
Reviewed By Veronica - Albuquerque, NM | Traveled to Honolulu, Oahu | Hawaii | USA
Hawai’i was awesome, Juan and Jessica were awesome and it was stress free dealing with them.
Juan & Jessica Daza responded
"Thank you Veronica! We appreciate your comment. We are so glad that you had a wonderful Hawaiian vacation!! Thanks for allowing us to help you book this.
-Jess and Juan"
✓ I would recommend this agent to my family and friends.
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Amazing cruise.
Reviewed By Jeanne M - Florida | Traveled to Caribbean
I have never had a travel agent as good as Juan. From day, one, he checked in with me, and kept me up-to-date on offers for different types of cruises. Once we decided on the cruise and booked, he continued to check in and followed up to see if I had any questions. When on the ship, I had an issue about the free drinks everywhere. I texted Juan and without hesitation, he checked into the matter and got back to me in a matter of minutes. He assured me everything was taken care of. And to my surprise, everything was taken care of! This was the best experience I have ever had when booking through a travel agent. I highly recommend Juan and Jessica. The process was totally stress-free, and Juan took care of every detail and constantly updated me. Juan and Jessica are my travel agents for life! I have already contacted Juan to schedule my next cruise. I know I am in very capable hands. I highly recommend Juan and Jessica with no hesitation. You will not be sorry.
Juan & Jessica Daza responded
"Thank you so much for the nice comment! We are so thankful that you allow us to be your travel agents. We appreciate your support and look forward to planning many more vacations for you.
-Jess and Juan"
✓ I would recommend this agent to my family and friends.
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Our son's 1st trip to Disneyland
Reviewed By Mickey & Minnie - Wichita, Kansas | Traveled to Anaheim | California | USA
This trip started out stressful, not due to anything Juan or Jessica had done. The airport delayed several of our flights, we ended missing our connecting flight and I wanted to cry! However at 10:45pm to almost midnight Juan and Jessica were right by our sides (on the phone) they helped guide us through the biggest airport in the US. They helped get us a shuttle to our unplanned hotel stay (not at our destination due to missing our flight). I felt 100% better knowing they were right there with us the whole way! They genuinely shared are concern about our trip. They checked up on us doing the trip and made everything convenient for us on the way home from the trip. They provided important info about our flight and making sure we had our boarding passes on hand. Even with the stress of the airport, I would say this trip was a success! My family enjoyed our trip stress free knowing we were in good hands. I felt like Juan and Jessica went above and beyond. Thank you and God bless you both for all your hard work! We will be returning customers and will recommend family members use your services, because I will know my loved ones are in good hands ??
Juan & Jessica Daza responded
"We appreciate you so much!! That trip was incredibly challenging from the start. We appreciate your positive attitude as we worked through the complications of airlines together!! We look forward to booking more trips for you. Thank you again!"
✓ I would recommend this agent to my family and friends.
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A fantastic vacation!
Reviewed By Jeanne M - 32905 | Traveled to Caribbean Sea | At Sea | At Sea
Juan set my friend and I up with an amazing cruise deal. We went on the Carnival Mardi Gras for 7 nights. Juan was very responsive to all of the questions I had. He never pressured me and was always professional and accommodating. He even checked in with me prior to the cruise to see if I had any questions. Juan made the experience stress free and enabled us to enjoy the entire process from pre trip through the return. He really cares about his clients and he will now be my only travel agent. I just communicated with him today about another trip and he emailed me options within two hours! I highly recommend Juan to anyone looking for an honest and trustworthy travel agent.
✓ I would recommend this agent to my family and friends.
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Best trip I have ever had!!!
Reviewed By Lani - Arizona | Traveled to Miami | Florida | USA
Jessica and Juan helped me book a trip that was for a 5 day cruise that included flights and a hotel and it honestly turned out to be the best trip I've ever had. The entire experience was so smooth and easy, and I truly felt taken care of the whole time.
Jessica checked in with me every step of the way to make sure I made it to each destination safely and that everything was going well. She made sure I had all of my documents ready and helped me completely prepare before the trip even started. It meant a lot knowing someone genuinely cared that I was having a good and safe experience.
We spent 5 days traveling and visited Cococay and the Bahamas, and it was such an amazing trip. Everything went perfect and I was able to enjoy and relax without worrying about any details because of Jessica and Juan. More than anything, they didn't just feel like people helping me book it trip, they felt like friends who truly cared and wanted us to have the best time. I am so grateful for everything they have done and I wouldn't book with anyone else. I will definitely be taking more cruises with their help in the future.
Juan & Jessica Daza responded
"We are so glad that you had the best time on your cruise vacation. We look forward to booking many more trips for you!! :) Thanks for your kind review.
-Jessica and Juan"
✓ I would recommend this agent to my family and friends.
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THE BEST TRAVEL AGENTS IN THE WORLD!!!!
Reviewed By Megin - Wyoming | Traveled to Colombo | Sri Lanka | Central Asia
Jess & Juan have traveled around the world and have such great information on all different beautiful places including hidden gems! Definitely recommend them for ALL vacations!!!! I have used them as travel agents since day 1, but my favorite trips have been to Colombia!
Juan & Jessica Daza responded
"Thank you so much Megin!! We appreciate your support in Juans life on land!! "
✓ I would recommend this agent to my family and friends.
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Best sister trip ever!!!
Reviewed By Greenpeace84 - Tucson, Arizona | Traveled to Tempe | Arizona | USA
This trip was very last minute. I would normally stress about having to find accommodations last minute, but I have Juan. Having a travel agent has made my travel life so much easier. It sounds outrageously privileged, but it is the truth. It can be for a quick overnight or a full family vacation, I can always count on Juan. I reached out and he was able to get me multiple hotel options near the Diablo Stadium in Tempe. He took care of it all. All I had to do was pick up my sister and check in. We saw the Dodgers play, got autographs and had an amazing sister weekend.
Juan & Jessica Daza responded
"Thank you so much Christine!! We look forward to continuing to help you book all your vacations. Thanks for your support in our business. We appreciate you!"
✓ I would recommend this agent to my family and friends.
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Incredible trip
Reviewed By Dudley Coe - Nacogdoches Texas | Traveled to Mexico
Juan and Jessica helped us every step of the way, once we got on the ship they continued to check with us on how everything was going! Will only use Juan and Jessica!
Juan & Jessica Daza responded
"Thank you so much Dudley!! It has been so great to have you as a customer and friend. We look forward to helping you plan all your vacations!"
✓ I would recommend this agent to my family and friends.
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