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Mercy Matthews, Travel Agent in Brunswick, OH

Mercy Matthews

Brunswick, OH Travel Agent

Mercy Matthews

Brunswick, OH

An independent agent with KHM Travel Group, , a Travel Leaders Network Affiliate Agency
5.0
(5)
100% Recommended
Mercy was very helpful throughout the way. She responded to calls, texts, or emails timely. Her recommendations were impeccable because she did very extensive research Read More >
About
Reviews

Areas of expertise

Destinations:

Mexico, Dubai, Ghana, Liberia, Nigeria

Interests:

Adult Only, All Inclusive, Destination Weddings, Family Vacations, Religious

Suppliers:

Melia International, Preferred Hotels & Resorts, Marriott Hotels, Hilton Worldwide

About Me

A Memory That Sparked My Travel Passion-Bahamas
A Memory That Sparked My Travel Passion-Bahamas

 My name is Mercy Christine Matthews, I am a passionate travel advisor with a gift for transforming dream vacations into beautifully orchestrated realities. My journey in the travel industry began from a deep love of culture, connection, and adventures. A love that has taken me across the Caribbean, Africa, and beyond.

I hold a Master of Science in Leadership with an emphasis on Homeland Security and Emergency Management, and a Bachelor of Science in Applied Management from Grand Canyon University. These academic foundations have equipped me with exceptional organizational and strategic planning skills. With these qualities, I bring into every travel experience I design.

 I specialize in All-Inclusive Vacations, Family & Group Travel, Luxury Getaways, Destination Weddings & Honeymoons, Birthdays, Faith-Based Mission Travel, & Cultural Immersion Experiences.

My travels to Belize, Mexico, Jamaica, the Bahamas, Ghana, Nigeria, Liberia, Togo, Benin, and the Ivory Coast have given me firsthand insight into curating authentic, memorable journeys that go beyond sightseeing; they're about meaningful experiences.

I’m affiliated with Alpha Chi and the National Honor Society, reflecting my commitment to integrity, excellence, and service. Whether it’s a milestone birthday, a destination wedding, or a relaxing retreat, my mission is to ensure your journey is seamless, stress-free, and tailored to your story.

When I’m not planning dream getaways, you’ll find me exploring new destinations, creating travel content, or sharing travel inspiration through my vlog and social media platforms. Every itinerary I craft is more than a trip; it’s a story waiting to be lived.

 

My Travel Philosophy

I believe every journey should inspire the heart and refresh the soul. My mission is to make travel simple, meaningful, and unforgettable. Where every itinerary reflects the traveler’s unique dreams. With Gifted Hands, you’re not just booking a trip; you’re creating lasting memories crafted with love, precision, and purpose. 

REVIEWS

Rating: 5.0
5 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 5 reviews

Wedding anniversary trip
Reviewed By Harris - Minnesota | Traveled to Paris | France | Europe
Mercy was very helpful throughout the way. She responded to calls, texts, or emails timely. Her recommendations were impeccable because she did very extensive research
Mercy Matthews responded
"Thank you for the wonderful review! I know how important anniversary trips are, so I made it a priority to stay highly responsive and provide the most thorough research possible. I’m thrilled to hear you had a great experience, and I appreciate you trusting Gifted Hands Travel with your celebration!"
I would recommend this agent to my family and friends.
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Exceptional customer service!
Reviewed By Mel - CA | Traveled to Belize City | Belize | Central America
Mercy displayed excellent customer service! I was extremely satisfied and can’t wait to book another trip!
Mercy Matthews responded
"Thank you! Knowing that you’re excited to book your next trip is the best compliment I could receive. I strive to make the planning process as seamless as possible, and I’m so happy I could deliver that for you. See you for the next one!"
I would recommend this agent to my family and friends.
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Best trip
Reviewed By None - MN | Traveled to Mexico
I can honestly say this was one of the best travel experiences I’ve ever had, and it’s all thanks to this amazing travel agency. From the very first conversation, She were attentive, patient, and genuinely interested in making sure my trip to Mexico was exactly what I hoped it would be. Every detail was thoughtfully planned — from the accommodations to the excursions and transportation. Everything ran smoothly, which allowed me to truly relax and enjoy the beauty, culture, and warmth of Mexico without any stress. The hotel they selected was perfect, the tours were well-organized and memorable, and their recommendations made the entire experience feel authentic and special. What stood out most was their communication and care. They were always available to answer questions and made me feel supported throughout the entire trip. It didn’t feel like I was just another booking — it felt personal. This trip created memories I’ll cherish forever, and I’m so grateful for the effort and dedication she put into making it happen. I wouldn’t hesitate to book with her again and highly recommend her to anyone looking for a seamless and meaningful travel experience. Thank you for making my Mexico trip so unforgettable!
Mercy Matthews responded
"Thank you for trusting me with your Mexico trip! I am so glad to hear that the communication and care I provided made your experience feel authentic and special. Creating these kinds of cherished memories for my clients is exactly why I love what I do. I truly appreciate your recommendation and look forward to our next collaboration!"
I would recommend this agent to my family and friends.
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Hotel booking
Reviewed By Basketball Game - Sioux Falls | Traveled to South Dakota | USA
My experience was amazing; she helped to book a room for my son travel basketball out of town game last minute.
Mercy Matthews responded
"Thank you for sharing your experience! Helping clients navigate 'last-minute' situations is exactly what I'm here for. I'm thrilled the room worked out perfectly for the out-of-town game. See you for the next trip!"
I would recommend this agent to my family and friends.
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My Trip to Dubai 2025
Reviewed By Matt Jarba - Minneapolis Minnesota | Traveled to Dubai | United Arab Emirates | Middle East
I had an amazing experience working with Mercy as my travel agent. From start to finish, she was professional, patient, and extremely knowledgeable. She planned my Dubai trip so perfectly, paying attention to every detail and making sure everything was well organized and stress-free. She answered all my questions, gave great guidance, and made me feel confident and excited about my travel plans. Mercy truly goes above and beyond for her clients, and her communication was excellent throughout the entire process. I highly recommend her to anyone looking for a reliable, trustworthy, Affordable and top tier travel agent. Thank you so much, Mercy you were absolutely amazing! ???
Mercy Matthews responded
"It was an absolute pleasure planning your Dubai 2025 trip! I’m so happy to hear that my organization and communication helped make the experience seamless for you. Thank you for trusting Gifted Hands Travel with such a special journey. I look forward to working together again soon!"
I would recommend this agent to my family and friends.
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