Disney!
Reviewed By Scanady - Independence, Ia | Traveled to Bahamas | Caribbean
Kelsi is PHENOMENAL! I would trust her with any of your vacation needs. Attentive, patient, responsive… all of the above. She made the process so much simpler. Can’t wait to use her again for our next family vacation!
Kelsi Donnelly responded
"Thank you so much for your kind words! I really enjoyed helping you plan your family vacation, and I’m so glad I could make the process a little easier for you. I truly appreciate you trusting me with your travel plans and look forward to helping with your next adventure!
"
✓ I would recommend this agent to my family and friends.
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Japan
Reviewed By Kathy - Independence | Traveled to Japan | East and Southeast Asia
She is currently helping me in planning my future trip to Japan’
Kelsi Donnelly responded
"I’m so excited to be helping you plan your trip to Japan! It’s such an incredible destination, and I can’t wait to help bring all the details together to make it an unforgettable experience. Thank you for trusting me to be part of your travel planning journey!
"
✓ I would recommend this agent to my family and friends.
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Winter Get Away
Reviewed By KKJ - Jesup IA | Traveled to Arizona | USA
kelsi was so helpful with our travel plans. She was wonderful about answering our questions and providing assistance throughout the whole process. She was knowledgeable, responsive, and made everything easy to understand. We will definitely recommend her to anyone needing assistance with their travel plans.
Kelsi Donnelly responded
"Thank you so much for your kind words and for taking the time to leave a review! I’m so glad I could help answer your questions and make the process a little easier. I truly appreciate you trusting me to assist with your travel plans, and your recommendation means so much to me! I can't wait to help with your future travels as well!
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✓ I would recommend this agent to my family and friends.
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Disney cruise
Reviewed By Kress Fam - Iowa | Traveled to Castaway Cay | Bahamas | Caribbean
Kelsi has been so helpful and attentive to our scheduled trip. She has taken care of everything, from trip ideas to picking a room, it makes it so I don’t have to worry. I am excited for our family “Christmas” trip and know I don’t have to worry about a thing with Kelsi helping us every step of the way!
Kelsi Donnelly responded
"Thank you so much for your sweet words! I’ve loved helping plan this trip, and I’m even more excited that we get to experience it together! I cannot WAIT to hear about the kids’ reactions when they “open” their surprise on Christmas morning! So many fun memories ahead, and I’m so excited we get to make them together!
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✓ I would recommend this agent to my family and friends.
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She does the best job!
Reviewed By AgentFan123 - Independence | Traveled to Turks and Caicos Islands | Caribbean
I may be a little biased, but I know how much time and effort Kelsi puts into making sure everyone has the best vacation possible. She works so hard every night and truly cares about everyone she helps. Couldn’t be more proud of the hard work she puts in and really everything she does. If you’re planning a trip, give her a call. I promise she’ll take better care of you than she does me!!!!????
Kelsi Donnelly responded
"Excuse me, sir! I plan your trips, pack your bags, and all you have to do is show up and have a good time! I’d say you’re getting the VIP treatment over here!
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✓ I would recommend this agent to my family and friends.
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Disney Cruise
Reviewed By DisneyFan - Jesup, IA | Traveled to Fort Lauderdale | Florida | USA
Kelsi has helped us plan our Disney cruise from day one - she has been quick to respond to any questions, provides extra detailed responses and has so given us many tips and tricks to allow us to have the best time. She hand delivered our travel packet, along side a few travel goodies for us too! It's been a great experience and we cannot wait to book our next vacation with her help!
Kelsi Donnelly responded
"I can't wait for you guys to go on your cruise!! I appreciate the kind words and trusting me to help plan your vacation! I thought the magnets turned out so cute, and I hope Wes and Sheila love theirs too! I hope you all make the best memories and I can't wait to hear all about your adventures when you get back :)!"
✓ I would recommend this agent to my family and friends.
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Awesome Agent
Reviewed By ErinBantz - Fairbank | Traveled to Punta Cana | Dominican Republic | Caribbean
Our group has never been out of the country before and she was able to answer every question and made us feel super informed on what to expect with customs and international travel!! Was super awesome to not have
✓ I would recommend this agent to my family and friends.
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Great time
Reviewed By R and P - Independence | Traveled to Las Vegas | Nevada | USA
Kelsi was extremely helpful with every question we had and she set up everything for us..
Kelsi Donnelly responded
"I loved helping you with your trip! I know traveling can be stressful and isn’t necessarily your favorite thing, so I’m especially glad I could take some of that stress off your shoulders and help make it a smooth and fun experience! Thank you so much for taking the time to leave a review! And hey, if you ever decide to take another bucket list trip, you know where to find me! :)"
✓ I would recommend this agent to my family and friends.
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Scotland & Ireland Adventure
Reviewed By mbell23 - Independence, IA | Traveled to United Kingdom | Europe
Kelsi did a great job providing us multiple trips to pick from that we were able to compare for budget and timings. She turned it around very quick and helped us lock in a trip with only a month before the date.
We had a very seamless experience with our travel, transfers, and the different tours.
It wasn’t overly booked and gave us a good mix of guided tours and our own explore time!
Kelsi Donnelly responded
"Thank you so much for the kind words! I loved helping you plan this trip, even with the short turnaround! I’m so glad everything went smoothly and that you enjoyed the balance of guided tours and time to explore on your own. I hope celebrating your birthday while traveling made the experience even more special! Thank you for trusting me with your vacation and taking the time to leave a review. I’d love to help plan your next adventure! :)
"
✓ I would recommend this agent to my family and friends.
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Incredible family trip!
Reviewed By amweston8 - Independence, IA | Traveled to Fort Myers | Florida | USA
We had the BEST time staying at Pink Shell Beach Resort — beautiful views, sunshine, beach days, pool time, the most amazing sunsets, and so many memories made together - and so good for kids!
Kelsi made this trip so easy and special! She was there for us EVERY step of the way! From planning, recommendations, and all the little details, we are so grateful. ????
Highly recommend booking a trip with Kelsi! We would have never had this amazing experience without her! ??????
We had so many people tell us that our travel agent is GOOD because Pink Shell is easily the best beach resort in SW Florida! And we had never heard of it. We had some travel delays on our way out which caused us to miss our connection but she had everything switched before we even landed. I didn't have to worry about a thing! We had the absolute best time.
Kelsi Donnelly responded
"This makes me so happy to read!! I loved helping plan this special getaway for your family, and I’m so glad you loved Pink Shell as much as I hoped you would! Hearing about all the memories you made is the best part of my job! And even though those flight delays weren’t ideal, I’m so glad I could help get everything taken care of so you didn’t have to worry! Thank you for trusting me with your family vacation and for such sweet words! I can’t wait to help you make even more memories! "
✓ I would recommend this agent to my family and friends.
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Great Trip with Wonderful Support
Reviewed By Erin - Rowley, Iowa | Traveled to Mexico
Kelsi did a great job of planning our trip and making sure we were prepared to travel. We had some weather issues the day we were supposed to leave however, with Kelsi’s support we were able to make it to Mexico with very little disruption.
Kelsi Donnelly responded
"Well, for my very first group booking, Mother Nature sure decided to put me to the test! Haha! I think just about everything that could go wrong with the weather did! I’m so thankful we were able to work through the hiccups and get everyone to Mexico! I truly appreciate you trusting me to plan your group’s getaway, and I’m so glad you all had a great time! Thank you for your support, your patience, and for taking the time to leave such a kind review! :)
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✓ I would recommend this agent to my family and friends.
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1st time out of the Country
Reviewed By MPeyton - Rowley, Iowa | Traveled to Dominican Republic | Caribbean
Kelsi put together an amazing vacation for us!! She took care of everything from reservations to flights and even calming this mommas nerves!! Any question I had she was on it, even emailed to let me know one of our flights was delayed but no worries because she had already contacted our ride to the resort to let them know! She is amazing!! Everyone tried new things and stepped out of their comfort zones!
Kelsi Donnelly responded
"I loved helping you plan this vacation for your family!! I absolutely love that everyone tried something new. Now that you've traveled outside of the country once, it only gets easier from here! Thank you for trusting me with your families vacation. I can't wait to plan the next amazing vacation!"
✓ I would recommend this agent to my family and friends.
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She took care of everything
Reviewed By P&R - Independence | Traveled to Las Vegas | Nevada | USA
She planned everything as we asked, and everything went very smooth. She checked in and answered any questions if needed.
Kelsi Donnelly responded
"Thank you for your review! I loved helping make this trip happen for you and Rick. "
✓ I would recommend this agent to my family and friends.
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So Detailed!
Reviewed By Travelin’Girl - Mount Auburn | Traveled to Cancun | Quintana Roo | Mexico
Kelsi organized a trip for a group of us, and she was so prompt, organized, and detailed! Even though she wasn’t going with us, you would’ve thought she was because of her care to planning! Kelsi got to know the resort we were headed to and gave us tips as to what to expect from the travel to and from the airport to what would be available at the destination. Kelsi even took the time to help us find different activities, excursions, and deals that weren’t necessarily on her typical list of recommendations, and she made a BINGO card of things to do try at the resort; which we definitely attempted to fill!
When it was time to head out for vacation, we did have some difficulty with getting to the destination because of weather and major disruptions to flights, but Kelsi worked tirelessly to help us get rebooked and on on our way. Kelsi was even on her own vacation and stopped her relaxation to make sure we got ours - dedicated is an understatement of her desire to serve her customers!
We will continue to work with Kelsi again and again!
Kelsi Donnelly responded
"Thank you so much for your kind review! I loved helping your group plan your trip! While it definitely got off to a rocky start, I'm so glad we were able to get everything rearranged and that you still had an amazing vacation!! Thank you for trusting me through it all. I can't wait to help you plan your next adventure!"
✓ I would recommend this agent to my family and friends.
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BEST TRIP EVER!!
Reviewed By kelsirocks - Fort Stockton, Texas | Traveled to Cancun | Quintana Roo | Mexico
Kelsi was phenomenal in planning our vacation to Cancun! She was there for us every second of the trip! She was always available when we needed her & she provided us with the best service! Will definitely be using her for future trips!
Kelsi Donnelly responded
"You are the sweetest! Thank you so much for your kind review. Love working with you!"
✓ I would recommend this agent to my family and friends.
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