Rock Star Travel Agent
Reviewed By CW - Woodbridge, VA | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Shanell is the ultimate professional
Shanell Nero responded
"Thank you so much, we look forward to working with you in the future!"
✓ I would recommend this agent to my family and friends.
14 of 26 people found this review helpful. Was this review helpful to you?YES|NO
The best trip!
Reviewed By DESHNE 30th - Prince Frederick MD | Traveled to Negril ~ Jamaica ~ Caribbean
She was very helpful & made sure all my needs were met!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Agent
Reviewed By JM - Saint Leonard, MD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Always a pleasure to work with Shanell Nero very knowledgeable in all aspects of planning a vacation, her experience with resorts,airlines,excursions and overall experience is amazing customer service is A+, i will always seek her insight on my vacations, always makes each vacation memorable.
Shanell Nero responded
"Thanks! It is always a pleasure to work with you and your wife on your yearly anniversary trip! Can't wait until we nail down next year!"
✓ I would recommend this agent to my family and friends.
7 of 13 people found this review helpful. Was this review helpful to you?YES|NO
1st Solo Vacation
Reviewed By js4nita - Fairfax, Va | Traveled to Turks and Caicos Islands | Caribbean
Shanell helped me plan an awesome solo adventure for a much needed vacation.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Couples Negril
Reviewed By B Dub - Temple Hills, Md | Traveled to Negril | Jamaica | Caribbean
Great resort for relaxing.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing bday trip
Reviewed By suzyq - Clinton MD | Traveled to Aruba | Caribbean
Shanell provided great information and suggestions; responded timely to emails/questions
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
N/A
Reviewed By B Dub - Temple Hills, Md | Traveled to Negril | Jamaica | Caribbean
N/A
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Lovely Wedding Vow Renewal
Reviewed By Vicky - Washington, DC | Traveled to Trelawny | Jamaica | Caribbean
My family and I attended my nephew Tony and his wife Teria’s wedding vow renewal and everything was lovely! It was so nice vacationing at this beautiful resort with family and friends!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Iara's Grand Return Trip Home!
Reviewed By JSU 33 - Washington DC | Traveled to Brazil | South America
This was a grand trip indeed. The sites and views from some of the awesome locations we toured , were breathtaking. The suggestions of tours to take while in Rio by Shanell were outstanding. I've never seen more beautiful views than the locations which she recommended for us to see.
✓ I would recommend this agent to my family and friends.
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A Great Time Was Had by All
Reviewed By Dr. H - Norman, Oklahoma | Traveled to Jamaica | Caribbean
Thank you to Shanell for providing an amazing traveling experience for me and my entire family. She made the process seamless and was very responsive and supportive for the entire journey from land to sea and back. I highly recommend Shanell to manage all your travel needs. She left no stone unturned and was able to anticipate all my family's needs and included a few special touches along the way. I will continue to use Shanell for all my travel needs and Destination 365 Travel services. I am very pleased with the entire experience. Thank you Shanell. Until next time.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Experience w/ Shanell at Destination365 Tr
Reviewed By KP - Baltimore, MD | Traveled to Italy | Europe
I can't say enough great things about working with Shanell at Destination365 Travel! From start to finish, our trip was seamless. Shanell curated an incredible experience for us - our villa was studding, spacious, and perfectly located. Every detail was thoughtfully planned, from pre-stocked groceries, a private chef, to smooth and reliable transportation.
What really stood out was how easy everything felt. Excursions were well-organized and tailored to our interests, and we never had to worry about logistics. Shanell's attention to detail and dedication to making our trip enjoyable truly made all the difference. It was one of the most relaxing and enjoyable vacations I've had.
If you're looking for a travel agent who goes above and beyond, checks in on your during your trip, look no further !! Highly recommend.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Big Trip To Brazil
Reviewed By BTB - Washington DC | Traveled to Brazil | South America
Initially I considered panning the trip myself. Once I attempted to do the research for flights, hotels, rental cars and more, I realized I needed good professional assistance. I called the office of Destination 365 and spoke with Shanell. She asked a few detailed questions about our dates of departure and return, and any addiction site-seeing locations while there. She composed a lists of flight dates and times, tours, hotels, restaurants and other activities for us to consider while visiting each location during our trip. Shanell made what could have been a major disaster for me, into a very pleasant, enriching, and awesome experience for us. She found the best rates and accommodations, even though it was short notice. I would highly recommend Shanell and her company, Destination 365 to anyone considering using a travel agency.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A Trip to Remember!
Reviewed By bmmillsap - Dunkirk, MD | Traveled to Punta Cana | Dominican Republic | Caribbean
Shanell was fantastic planning our first tropical family vacation, from start to finish. She went above and beyond to answer all of my questions (and there were a lot of them lol) and the traveling was seamless. The airport transfers were private, in nice vehicles, and very safe! I highly recommend using Shanell for your future travel needs!
Shanell Nero responded
"It was a pleasure to work with you and your family for your first tropical family vacation. Looking forward to helping you design more trips as you all venture out to new destinations!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Vacation
Reviewed By J&A - Montego Bay | Traveled to Jamaica | Caribbean
From start to finish Shanell has been nothing but professional, her expertise in the field of travel are the best over 10 years of traveling using her as my compass and every trip keeps getting better and better she is understanding and truly one of the best travel agents around highly recommended for any vacations she makes it effortless thank you .
Shanell Nero responded
"Thank you so much for your kind words! I love the relationship we have built and I am always happy to help you get wherever your heart desires, so you can keep creating those memories!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Another Good Trip
Reviewed By CTBluemom - Mclean, VA | Traveled to Cancun | Quintana Roo | Mexico
Shanell has been a blessing to me in the past years with my travel.
She has provided the most top service.
✓ I would recommend this agent to my family and friends.
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Felt like a Queen
Reviewed By Akadean48 - Germantown, MD | Traveled to Cancun | Quintana Roo | Mexico
Shanell thanks for making arrangements and the trip went smoothly. Transport to and from was excellent. You made sure we had a relaxing time with no worries. The property and staff were extremely accommodating. Good and beverages were top notch. Very close to the airport yet secluded
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Reliable and efficient!!!
Reviewed By Patty - Maryland | Traveled to Cancun | Quintana Roo | Mexico
Shanell made our travel simple and care free very step of the way. From answering questions quickly to ensuring that we had everything we needed without even having to ask. She was on top of it all!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Agent
Reviewed By Pretty60 - McLean VA | Traveled to Jamaica | Caribbean
My agent was amazing and patient with me.
Her recommendations and knowledge were great.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
All inclusive for life!!!
Reviewed By Joe - Sacramento, CA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Excellent working relationship. Met our needs fully.
✓ I would recommend this agent to my family and friends.
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One of the best trips ever!
Reviewed By B - Temple Hills Maryland | Traveled to Cancun ~ Quintana Roo ~ Mexico
Organized
Knowledgeable of food options and activities.
✓ I would recommend this agent to my family and friends.
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A trip of a lifetime
Reviewed By None - Palm Beach Gardens Florida | Traveled to Dominican Republic ~ Caribbean
Friendly, courteous, helpful
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
An Unforgettable time with friends and family.
Reviewed By ARB - Florida | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Shanell was responsive to my questions and knowledgeable about a potential problem when we thought we had to cancel the trip.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
One of our best vacations
Reviewed By chica amarilla - Leland, NC | Traveled to Jamaica ~ Caribbean
Made our travel and vacation very easy.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best vacation
Reviewed By The Crumdy’s - Winnabow, NC | Traveled to Jamaica ~ Caribbean
Shanell was awesome!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Birthday Trip
Reviewed By Kar - Brandon, Fl | Traveled to Jamaica ~ Caribbean
Great job! Loved getting the bottle of wine gift, very thoughtful! Club Mobay was also a great gift!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Birthday Celebration
Reviewed By Ann - Palm Bay Florida | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Such a pleasure, answered all the questions I had.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Travel Experience
Reviewed By Bel - Norman, OK | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Shanell provided excellent customer service; she was responsive and helped to solve problems when traveling concerns emerged. She did a fantastic job. I will definitely utilize her services for future trips.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Going back to Jamaica
Reviewed By Kay - Melbourne,FL | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Shanell provided great activity recommendations and answered all of our questions about our vacation plans.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional Service!
Reviewed By Steve - Prince Frederick, MD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Shanell was very responsive, especially while we were on our trip. She listened to what our specific wants were, i.e. we wanted less night life on the resort and more privacy. I believe Shanell gave us sound advice to make the right choices for us.
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
BEST STRESS FREE VACATION
Reviewed By Des - Long branch nj | Traveled to Mexico ~ Mexico
Working with Shanell planning my family's first all inclusive vacation was an absolute pleasure from the beginning to the end she gathered information about my family's likes and needs and tailored a vacation specifically for us by far the best stress-free vacation ever
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Rockies to Red Rocks trip with Rocky Mountaineer
Reviewed By Pilgrim - Nashua, NH | Traveled to Denver ~ Colorado ~ USA
Shanell from the first contact to the present contact (where we referred a friend of mine so she could help him plan an Iceland trip as a surprise for his wife) was exceptional. She did everything we asked her to do and more, She is a first rate travel agent that we shall continue to use. When we had questions she provided timely and detailed answers so we could make our decisions. There were some complex issues with the trip and she handled them with ease. We know we can count on her to deliver.
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
The trip exceeded our expectations.
Reviewed By Mark and Bev - Nashua, New Hampshirr | Traveled to Las Vegas ~ Nevada ~ USA
Shanell was outstanding. She was very attentive. She answered all our questions. We had such a relaxing time knowing every detail was taken care of.
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Nilah’s 21st Celebration
Reviewed By N. B. - Brandywine, MD | Traveled to Jamaica ~ Caribbean
Shanell was very professional and knowledgeable throughout the whole trip. Thank you Shanell for making Nilah’s 21st birthday memorable.
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Best birthday trip!
Reviewed By Kristin - Los Angeles, CA | Traveled to Costa Rica ~ Central America
Shanell was a pleasure to work with. She was very responsive and thorough.
Shanell Nero responded
"Thanks Kristin! It was great working with you. I look forward to assisting you with future travels!"
✓ I would recommend this agent to my family and friends.
13 of 27 people found this review helpful. Was this review helpful to you?YES|NO
What an exciting vacation I had.
Reviewed By Angie - Bowie, MD | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I happen to meet Shanell at at event. I am so glad I decided to talk with her about my vacation plans. I had not quite made up my mind about my plans and needed some professional guidance. Shanell definitely provided that. She has become my go to travel agent. Everything she did for me was utterly professional and she got me such a good deal on an all inclusive, adult, vacation in Punta Cana, Dominican Republic. I had a great vacation and an even greater experience in Punta Cana. Way to go, Shanell. I will definitely see you about my summer vacation next summer.
Shanell Nero responded
"Angie it was a pleasure working with you! I can't wait to assist you as we plan your next adventure!"
✓ I would recommend this agent to my family and friends.
21 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Shanell - Top travel agent!
Reviewed By Peter & Chontelle - Silver Spring, MD | Traveled to Jamaica ~ Caribbean
Super knowledgeable, available when needed, made the trip worry-free. A key piece of us enjoying our vacation! I can’t imagine planning a big trip without her, especially one to an all-inclusive resort.
✓ I would recommend this agent to my family and friends.
1 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Great job!
Reviewed By Nana Akosua - Lothian | Traveled to Cancun ~ Quintana Roo ~ Mexico
Excellent service!
Shanell Nero responded
"Thank you! We strive to provide excellent customer service. We look forward to working with you in the future!"
✓ I would recommend this agent to my family and friends.
6 of 14 people found this review helpful. Was this review helpful to you?YES|NO
Anniversary/ Bday trip !!!!!
Reviewed By Shawn - Oxon Hill | Traveled to Cancun ~ Quintana Roo ~ Mexico
Shanell, was wonderful. She was attentive to my needs, provided plenty of options, stayed in connect doing the booking process, while in transit and even when returning from the trip. Assisted with special requirements, prior to the trip. I have worked with Shanell multiple time for booking family vacation and will continue to do so.
✓ I would recommend this agent to my family and friends.
0 of 3 people found this review helpful. Was this review helpful to you?YES|NO
A trip of a lifetime!
Reviewed By Erica - Havre De Grace, Maryland | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
My husband and I throughly enjoyed our experience working with Shanell! She was our travel agent for one of the most important and memorable trips of our lives...our wedding! We had over 70 family and friends travel to Ocho Rios, Jamaica for our special day. Shanell was professional, knowledgeable and efficient. Planning a trip with that amount of guests is not easy but she managed to make it happen. We highly recommend her services and can’t wait to book another trip with her again!
Shanell Nero responded
"Erica it was a pleasure to work with both of you! Thank you for trusting me with such a significant trip for you and your family. We can't wait to work with you again!"
✓ I would recommend this agent to my family and friends.
7 of 19 people found this review helpful. Was this review helpful to you?YES|NO
Honeymoon in St. Lucia
Reviewed By Shelley - Greenbelt, MD | Traveled to
Shanell of Destination365 did a great job of helping me and my new husband plan our dream honeymoon! She did a great job researching places and prices for us, and finding us the best deals. She kept in constant contact and was prompt to answer all of our many questions. I would definitely recommend Shanell's services for anyone looking to plan the perfect trip!
✓ I would recommend this agent to my family and friends.
15 of 37 people found this review helpful. Was this review helpful to you?YES|NO
Amazing family trip
Reviewed By Keisha - North beach md | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Shantel got me exactly what I was looking for a great resort, non stop flight for my family and I.
Shanell Nero responded
"Keisha it was great working with you to get your family vacation planned! I look forward to working with you on the next vacation! "
✓ I would recommend this agent to my family and friends.
16 of 40 people found this review helpful. Was this review helpful to you?YES|NO