Family, Cruise & All-Inclusive Travel Specialist

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Shauna Pitkin, Travel Agent in Buffalo, NY

Shauna Pitkin

Buffalo, NY Travel Agent

Shauna Pitkin

Buffalo, NY · 4 Years of Experience

Cugina & Cove Travel Co., a Travel Leaders Network Affiliate Agency
5.0
(2)
100% Recommended
Shauna was amazing to deal with. The communication was great, which made booking seamless. She even got us extra perks for our cruise that we would... Read More >
About
Reviews
Certificates & Awards

Areas of expertise

Destinations:

New York City, St. Lucia, Universal Orlando, Walt Disney World, Nassau

Interests:

Family Vacations, All Inclusive, Disney Vacations, Cruises, Beach Vacations

Suppliers:

Disney, Sandals and Beaches Resorts, Universal Parks & Resorts Vacations, Royal Caribbean, Inclusive Collection – World of Hyatt

About Me

Hi! I’m Shauna Pitkin, CEO and Founder of Cugina & Cove Travel Co., a luxury travel agency based in Buffalo, New York. I have always believed that travel is about so much more than just getting from one place to another — it is about creating moments you remember forever. That passion is what led me to build a business focused on helping families, couples, and groups plan elevated, personalized vacations around the world.

As both a travel advisor and mom of three, I understand firsthand how overwhelming vacation planning can feel. Between balancing budgets, finding the right destination, coordinating schedules, and trying to make everyone happy, planning a trip can quickly become stressful. My goal is to take that stress away and replace it with excitement, confidence, and thoughtful guidance every step of the way.

I specialize in Disney Destinations, Universal Orlando Resort, cruises, Europe, and all-inclusive vacations, with a particular passion for luxury family travel that balances excitement with relaxation. Whether I am helping a family plan their very first Walt Disney World vacation, coordinating a multi-generational Mediterranean cruise, or designing an adults-only all-inclusive escape, I focus on creating experiences that feel organized, exciting, and memorable.

One of my favorite parts of this industry is helping clients experience destinations in a way that feels effortless and meaningful. I love finding hidden gems, recommending the perfect resort for each travel style, and helping clients maximize their time without feeling rushed or overwhelmed. From resort selection and dining reservations to Lightning Lane strategies, VIP experiences, excursions, transfers, cruises, and special events, I handle every detail so my clients can focus on being fully present with the people they love most.

Disney and Universal vacations are some of my favorite trips to plan because there are so many details that can completely shape the experience. I help my clients navigate everything from resort categories and dining plans to park strategies, holiday parties, and balancing busy park days with relaxing resort days. I especially love helping families discover experiences beyond the obvious attractions — whether that is a hidden dining spot, a quieter resort area, or the perfect way to slow down and enjoy the magic without feeling exhausted.

Beyond theme parks, I also have a deep love for Europe, luxury cruises, and oceanfront destinations. Some of my favorite experiences involve combining beautiful scenery, incredible food, cultural experiences, and time to truly relax and reconnect. Whether it is sailing through the Mediterranean, enjoying an adults-only Caribbean resort, or planning a family beach vacation, I am passionate about helping my clients create memories that last long after the trip is over.

What makes me unique as an advisor is my attention to detail, communication, and genuine investment in my clients’ experiences. I know how important these vacations are — not just financially, but emotionally. These are anniversaries, birthdays, reunions, celebrations, first trips, and memories families will talk about for years. I take that responsibility seriously and pride myself on being accessible, supportive, and proactive throughout the entire planning process.

Travel has the ability to bring people together in the most meaningful ways, and I feel incredibly grateful to play a small part in those experiences every day. Whether you are planning your first big family vacation or your tenth visit to your favorite destination, I would love to help you create something unforgettable.

REVIEWS

Rating: 5.0
2 reviews
100% Recommended
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Showing 2 reviews

Amazing communication
Reviewed By Katie - buffalo, ny | Traveled to Bermuda | Caribbean
Shauna was amazing to deal with. The communication was great, which made booking seamless. She even got us extra perks for our cruise that we would not of been able to get by booking on our own! I highly recommend.
I would recommend this agent to my family and friends.
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Second Trip Booked with Shauna!
Reviewed By LobaKat - Buffalo, NY | Traveled to Orlando | Florida | USA
Shauna makes it easy! She is wonderful to work with, knowledgeable and found me a better deal than I could find anywhere else. I cannot wait to book another vacation soon, and will definitely be using her in the future! I highly recommend Shauna for any of your travel needs big or small!
I would recommend this agent to my family and friends.
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Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
AMResorts Master Agent
AMResorts Master Agent
Celebrity Learning Certification
Celebrity Learning Certification
NCL University - Associate Degree
NCL University - Associate Degree
Princess Commodore Certified
Princess Commodore Certified
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure