Certified Travel Counsellor

View My Main Profile
Rowena Cruz, Travel Agent in Scarborough, ON

Rowena Cruz

Scarborough, ON Travel Agent

Rowena Cruz

Scarborough, ON · 11 Years of Experience

Loopline Travel, an independent agent with Nexion CA, a Travel Leaders Network Affiliate Agency
5.0
(50)
100% Recommended
A very reliable agent and she will support you all the way!! Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Philippines, South Korea, Austria, Italy, Tokyo

Interests:

Family Vacations, Cruises, River Cruises

Suppliers:

Royal Caribbean, Globus

About Me

Azores Portugal
Azores Portugal

My passion for travel inspired me to become a travel consultant, turning what I love into a meaningful career. I have completed formal training and earned my certification as a Travel Consultant, equipping me with the knowledge and expertise to guide others in planning unforgettable journeys.

Beyond my education, my true experience comes from exploring the world firsthand. I’ve traveled extensively and continue to seek new destinations, cultures, and experiences. What began with trips across cities in the United States and my home in Canada soon grew into a deeper desire to discover the world. This journey has taken me to incredible destinations across Europe and Asia, including Austria, the Czech Republic, Italy, France, London, Greece, Hungary, Switzerland, UK, Spain, Japan, South Korea, Singapore, Thailand and the Philippines, with many more on my list.

I specialize in customized travel packages to Asia and Europe, creating personalized itineraries tailored to each client’s interests and travel style. I have also had the privilege of escorting group tours to Japan and Israel, helping travelers experience these destinations in a more meaningful and seamless way.

Japan holds a special place in my heart, it is truly my happy place. I make it a point to visit once or twice a year, continually deepening my knowledge and love for the country, which I proudly share with my clients.

I’ve also experienced travel in different ways, from scenic river cruising in Paris, Budapest and Basel, to relaxing ocean cruises in the Caribbean and Mediterranean, giving me a well-rounded perspective on what makes each journey unique.

Today, I’m passionate about sharing my knowledge and experiences with others. My goal is to provide personalized, high-quality service and help every traveler create meaningful, memorable journeys around the world.

Loopline Travel is affiliated with Nexion Travel Group, 380 Wellington Street, Tower B, 6th Floor, London, ON N6A 5B5 | HQ Phone 5196606966 | TICO Reg # 1549342

Additional Languages
Tagalog

REVIEWS

Rating: 5.0
50 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 50 reviews

Reliable Agent!!
Reviewed By Belle - Ajax,Ontario | Traveled to Philippines ~ East and Southeast Asia
A very reliable agent and she will support you all the way!!
I would recommend this agent to my family and friends.
7 of 11 people found this review helpful. Was this review helpful to you?YES|NO
Reliable and accommodating agent
Reviewed By Deng - Downingtown, Pennsylvania | Traveled to Philippines ~ East and Southeast Asia
Accommodated our requests when booking our trip. Helped us find the best price. Very prompt in responding to my inquiries.
I would recommend this agent to my family and friends.
7 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Paris
Reviewed By Rowena - Toronto | Traveled to
Rowena is awesome. She helped in every details of the trip. She made recommendations but of course she made me aware that final decision was mine. She made booking easy and less expensive for me. She was fun to talk to and very detailed and clear when she writes to me via email. Actually, i had recommended her to a friend even though I have not done business with her because i know Rowena capable of providing great service and knowledgeable in what she does. Great job tokayo! Continue what you do best and where your heart is!
I would recommend this agent to my family and friends.
64 of 127 people found this review helpful. Was this review helpful to you?YES|NO
Family Trip with lots of variations
Reviewed By Sandy - Toronto | Traveled to Philippines | East and Southeast Asia
Rowena was amazing to work with! I gave her a very complicated 3-week travel itinerary for four people, full of changes, and she put together a perfectly clear, easy-to-read plan—not once but twice, since I had to revise things. She handled everything with such a calm, easygoing approach. During the trip, she was always available and quick to help with last-minute adjustments. I’d gladly work with Rowena again and highly recommend her services!
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
First time in Japan!
Reviewed By Ton Castro - Tokyo | Traveled to Japan | East and Southeast Asia
Rowena is, without a doubt, one of the best travel agents you could ever hope to work with. She helped us plan our very first trip to Japan, and from start to finish, every detail was handled with care, precision, and genuine thoughtfulness. What truly sets her apart is how present and responsive she is—no matter the time or the question, she was just a message away, even up to the moment we checked out of our last hotel. It’s clear that Rowena doesn’t just see this as a job—she truly cares about her clients and goes above and beyond to make sure every part of the journey is memorable and stress-free. Her dedication, warmth, and expertise made our experience unforgettable. We are so grateful for everything she did for us, and we wholeheartedly recommend her to anyone looking to travel with confidence and peace of mind.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
Certified Travel Counsellor
Avalon Waterways Specialist
Certified Globus Tour Expert
Monograms Booking Agent
AMA Waterways Certified Advisor

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
BESbswy