Thoughtful planning = amazing trip!
Reviewed By Sarah M - Indianapolis, IN | Traveled to Walt Disney World ~ Florida ~ USA
I loved working with Shawn! He helped us plan an amazing trip to Disney. We had a lot of questions and needed some careful consideration as we were travelling with our toddler. Shawn took the time to answer all of our questions and gave us ideas to map out our time at the parks that we would have never thought of. Shawn even rearranged everything for us when a wedding came up that we weren't expecting. He made a stressful event easy because of his helpfulness. I know we had a better time because of Shawn's help and I am so thankful we had Shawn to help with our trip!
✓ I would recommend this agent to my family and friends.
15 of 24 people found this review helpful. Was this review helpful to you?YES|NO
Dream vacation
Reviewed By Jen - Walnut, Mississippi | Traveled to Orlando ~ Florida ~ USA
Shawn was very knowledgeable with experience, advise & suggestions for our travel plans
✓ I would recommend this agent to my family and friends.
12 of 18 people found this review helpful. Was this review helpful to you?YES|NO
First Disney Trip for Family of 5
Reviewed By Lizzie E - Carmel, IN | Traveled to Walt Disney World ~ Florida ~ USA
Shawn is amazing! From the moment I first contacted him to post trip follow up, he was always super responsive, very available for my every question and need. He (very patiently and willingly) walked me through a million (!) accommodation options, helped us find dates with best pricing, gave us awesome recommendations for dining and suggested park itineraries, scored us very coveted fast passes, helped us troubleshoot minor issues. We will go back again and I’ll for sure use Shawn to help us again then. And you should too if you want Disney to be as easy and stress free as possible! Thank you Shawn for giving our family a great first Disney experience!
✓ I would recommend this agent to my family and friends.
12 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Last minute family vacation.
Reviewed By Renee - Haiti | Traveled to Bahamas ~ Caribbean
Shawn helped our family with a last minute cruise reservation and also helped us add another person to our itinerary days before we traveled. He was very professional and prompt in responding to our questions. He checked in just enough to make us feel cared for, but not too much to make us annoyed. I would definitely recommend asking Shawn to help with your next trip!
✓ I would recommend this agent to my family and friends.
13 of 20 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Travel Agent!
Reviewed By Cindy B - Quakertown, PA | Traveled to Walt Disney World ~ Florida ~ USA
Everything was amazing. I'm already very familiar with Disney so I didn't need much planning help but Shawn was so quick to return my emails and always willing to help with anything I needed. I couldn't have asked for a better travel agent!
✓ I would recommend this agent to my family and friends.
14 of 23 people found this review helpful. Was this review helpful to you?YES|NO
25th Anniversary Orlando Extravaganza
Reviewed By eFisher - N.Mexico | Traveled to Orlando ~ Florida ~ USA
We just returned from our epic vacation. We wanted to do something big to celebrate our 25th anniversary, and Shawn helped us come up with the ultimate 2-week vacation in Orlando.
We had so many questions - especially with COVID changes happening day-by-day! He always had, or found answers for us quickly and explained different options that we would want to be aware of - I can't even imagine the amount of time he spent sitting on hold with Disney to make sure we were well taken care of
He really took the time to get to know us and recommend resorts that were exactly what we were looking for. The Saratoga Springs Treehouses at Disney were perfect for our multi-generational grou. It was never on our radar but a perfect fit!
We also had a pretty specific wish list of dining and HE GOT THEM ALL! Even with splitting up into smaller parties and juggling locations he pulled it off beautifully!
Thank you Shawn for everything! We’re already counting down until we can do it again!
✓ I would recommend this agent to my family and friends.
8 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Disney Christmas trip
Reviewed By Amanda - Canton, Georgia | Traveled to Orlando ~ Florida ~ USA
He was a great agent to work with!! We planned a quick trip to Disney and he was great! Our trip went smooth and he was available to answer any questions. He even answered when I texted him on Sundays!
✓ I would recommend this agent to my family and friends.
10 of 16 people found this review helpful. Was this review helpful to you?YES|NO
Thank you Shawn
Reviewed By Snickers69 - Ionia Michigan | Traveled to Florida ~ USA
Shawn did an amazing job! He worked with me and all my stupid questions without pause.
✓ I would recommend this agent to my family and friends.
12 of 20 people found this review helpful. Was this review helpful to you?YES|NO
Anniversary Trip
Reviewed By Matt - Renesselaer, IN | Traveled to London ~ England ~ Europe
From start to finish Shawn was able to put together a great trip for my wife and I. Any time we had a question Shawn made himself available and got back to us in a timely manner and explained everything to us in detail. We will continue to refer our friends and family to Shawn and use him when booking our next trip.
✓ I would recommend this agent to my family and friends.
12 of 20 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent ever!
Reviewed By Renee - Tinley Park | Traveled to Montego Bay ~ Jamaica ~ Caribbean
We went to an inclusive Sandals in Montego Bay, Jamaica. Everything was put together for us, so we didn't have to worry about anything. We have not been out of the country very much, so it was very nice, when Shawn put together a package for us that included getting us around immigration in the airport.Shawn is extremely responsive and very helpful. He goes above and beyond to help and get everything just the way you would like it.I would definitely recommend using a travel agent, since it takes all the work out of going on vacation and then all you have to do is enjoy it! Shawn came highly recommended to us and I am highly recommending him to anyone who travels.
✓ I would recommend this agent to my family and friends.
9 of 15 people found this review helpful. Was this review helpful to you?YES|NO
Vacationland!
Reviewed By Leard - Portsmouth rhode island | Traveled to Bar Harbor ~ Maine ~ USA
Easy, affordable, great communication, stress free, and great suggestions from the travel agent!
✓ I would recommend this agent to my family and friends.
12 of 21 people found this review helpful. Was this review helpful to you?YES|NO
Montego Bay, Disney, and Universal
Reviewed By mNorton - texas | Traveled to Jamaica ~ Caribbean
My wife and I had an AWESOME trip to Sandals Montego Bay, Jamaica…thank you Shawn for suggesting!! Also, thanks for taking care of all our needs, booking on short notice (only one month out), and ensuring COVID testing was included for our return trip. For this trip, as well as the large family trip to Disney in February, we can’t thank you enough for taking out all the stress and letting us enjoy our trips to the fullest. We’ll be back for more!!
✓ I would recommend this agent to my family and friends.
8 of 14 people found this review helpful. Was this review helpful to you?YES|NO
Amazing family vacation!
Reviewed By Meredith B. - Milwaukee, WI | Traveled to Walt Disney World ~ Florida ~ USA
Shawn was super helpful and responsive to all my questions. We are on a budget and I felt confident that he got us a great deal. We had a fabulous family vacation and made lifelong memories. I would definitely book with Shawn again!
✓ I would recommend this agent to my family and friends.
8 of 14 people found this review helpful. Was this review helpful to you?YES|NO
Another awesome vacation!!
Reviewed By Bobbie - Ellettsville, Indiana | Traveled to Walt Disney World ~ Florida ~ USA
This was our second time working with Shawn on our vacation and once again we had a wonderful experience. Any glitches in our travels were due to COVID and with all of the changes in place we still had a fantastic experience and will absolutely request Shawn's assistance for future trips!! Although we could do the booking on our own we would not have a point person to contact with questions and requests the way we do with Shawn. He is always prompt and resourceful and that is so greatly appreciated! Thanks again!
✓ I would recommend this agent to my family and friends.
6 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Our agent helped us have the BEST VACATION!
Reviewed By Danman - Sheridan, IN | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
Shawn was prompt, thorough, and followed through on all steps of planning. He worked to give us options and made sure everything was in place for our trip!
✓ I would recommend this agent to my family and friends.
13 of 24 people found this review helpful. Was this review helpful to you?YES|NO
The most magical trip ever!
Reviewed By Kelbel - Canton, GA | Traveled to Orlando ~ Florida ~ USA
Shawn is amazing! We took our first trip as a family to Disney World and I found all the planning and researching to be overwhelming. But Shawn took care of everything! He was super responsive, regardless of the day or time, and he walked us through every step of the way. He gave us great recommendations for dining and fast passes and made all our reservations for us. He spent so much time planning for us and ensuring we had the best vacation possible. I would’ve been lost without him.
✓ I would recommend this agent to my family and friends.
9 of 16 people found this review helpful. Was this review helpful to you?YES|NO
Most capable and caring travel agent ever!
Reviewed By A. H. - Chicago, Illinois | Traveled to Cuba ~ Caribbean
Most helpful and capable travel agent I have ever worked with, and I have been traveling for, let’s just say, lots of years.
✓ I would recommend this agent to my family and friends.
13 of 24 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip
Reviewed By Chefgar - Reno nv | Traveled to Orlando | Florida | USA
Book for our family vacation last dec and it was amazing
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The smoothest planned trip!
Reviewed By Tammy G - Staten Island, NY | Traveled to Orlando | Florida | USA
Shawn made planning this trip easy, I wish he planned our wedding. It was our first time really doing the whole Disney experience and he definitely made it feel magical and was still available at any point when we felt lost.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Spared no details and planned an amazing trip!
Reviewed By Brittany P - Westfield, Indiana | Traveled to Universal Orlando | Florida | USA
We spent an epic fall break at Universal Studios!
Thank you to my long time friend Shawn Janofski with Shawn - The Vacationeer for being the best planner - he doesn't spare any details! We opened the park everyday, rode every ride (including Hagrid's motorbike a combined total of 25 times), walked over 100k steps each during the week, and learned Norah has a future in Olympic speed walking!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Christmas at Disney
Reviewed By Analie M - Kenedy, Texas | Traveled to Walt Disney World | Florida | USA
THANK YOU Shawn - The Vacationeer for another amazing trip!! You make our vacations stress free and have us wanting to book another before we’ve even finished the trip ???? If you are looking to go to Disney, Universal, or on a cruise talk to Shawn!!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Nervous traveler
Reviewed By Amy H - Memphis, TN | Traveled to Universal Orlando | Florida | USA
Mr. Shawn Janofski set my daughter and I up for a great Universal Vacation. He was awesome, and I will be saving his info to share with my friends.
I was nervous, being the first time my daughter and I have gone that far, but he made the whole experience so easy. Thanks again Shawn for ensuring we had a wonderful trip
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
European River Cruise and European Land Tours
Reviewed By Ed H - Wilmington, North Carolina | Traveled to Europe
I have worked with Shawn Janofski for several vacations, including 4 AMA River Cruises and 2 Tauck land tours. He has done a great job helping and booking what I needed as far as flights, pre/post hotels, and making sure my documents are in order. He will answer any questions, and if he doesn’t know the answer he will find out.
We just returned from a great Christmas cruise with AMA waterways on the lower Danube was a great trip.
And are working with Shawn on planning vacations 2025 & 2026
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Stress Free Planning!
Reviewed By Betsy K - Indianapolis, Indiana | Traveled to Walt Disney World | Florida | USA
Shawn Janofski was fantastic to work with! He made it all so easy and everything was so smooth. Our family had the most magical time. Shawn took the stress of planning off our plates and we were able to just enjoy the time together. It was perfect! I've always said "we are only doing Disney once" - but Shawn made it all so easy that I am rethinking that! Thank you, Shawn!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Large Family - Perfect Trip
Reviewed By Jennifer M - Converse, Indiana | Traveled to Walt Disney World | Florida | USA
Shawn was very helpful in our planning for a family of 8 with 3 separate reservations we had a couple of questions during our stay and he was so quick to help us out 100000% would recommend him as an agent in any planning
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
DisneyMoon
Reviewed By Ashley M - Hamilton, Alabama | Traveled to Walt Disney World | Florida | USA
Our DisneyMoon experience was nothing short of magical, thanks to the exceptional planning and execution by shawn janofski. He took care of every detail, allowing us to focus on our wedding preparations without any concerns. While booking a Disney trip on your own is possible, why not leave the arrangements to a professional who offers complimentary services? We shared our preferred dining choices, and Shawn efficiently secured reservations without any hassle on our part. If you have an upcoming trip or want to receive quotes, reach out to Shawn, and you'll understand why we have already booked our next trip with him. Shawn Janofski Neptune Vacations by Shawn Janofski - The Vacationeer
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Disney done right
Reviewed By Jordan P - Niceville, Florida | Traveled to Walt Disney World | Florida | USA
Shawn helped us book our Disney vacation and it was amazing! He helped coordinate reservations for us and another family and everything went perfect! We all enjoyed the dinner recommendations Shawn made. We also really liked how he planned dinner and the extra magic hours at the parks! I recommend that everyone use Shawn to help plan your next vacation. You will not be disappointed!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Disney Hawaiian escape!
Reviewed By Brandy F - Carmel, Indiana | Traveled to Hawaii | USA
We had a wonderful spring break vacation at Disney Aulani in Hawaii and I’m sending a huge Thank You to Shawn at Neptune Vacations by Shawn The Vacationeer. Planning for any Disney vacation is time consuming, expensive, and can be stressful. We’ve used Shawn multiple times for our trips and he is fantastic! He takes care of so many of the details, helps us find the best rates and property for our family, and answers any questions I have.
If you’re planning a trip I would definitely recommend reaching out to Shawn. He’s the best!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
First time trip to Walt Disney World and Universal
Reviewed By Analie M - Kenedy, Texas | Traveled to Universal Orlando | Florida | USA
This was our first time going to Disney and Universal. I’m a big stresser but thanks to Shawn Janofski for making this a smooth and great vacation. He also had a great recommendation for our airport transportation and was able to make us some great dinner reservations! And even tho he was on vacation himself he was still able to answer some questions I had during our trip. Thank you again and I’m so excited for our next trip!!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Incredibly helpful with questions
Reviewed By Stacey C - Staten Island, New York | Traveled to Walt Disney World | Florida | USA
From start to finish Shawn was simply amazing! I had so many questions and Shawn took the time to answer every single one of them and made sure I understood everything that was being planned. We had the absolute best time! Everything was perfect! I can’t thank Shawn enough for how perfectly he planned everything for us! From the restaurants where we had the absolute best service and food, to our hotel where we had so much fun swimming and to the parks where we made the most amazing memories that will last a lifetime! I already want to go back! Shawn was so helpful and so accommodating to everything I wanted!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic and Attentive!
Reviewed By Sarah V - Virginia | Traveled to Walt Disney World | Florida | USA
Shawn was fantastic! He was attentive and answered all of my questions. I wouldn’t hesitate to use him again or recommend him to my friends and family. His help made our Disney vacation absolutely amazing!
After our initial booking we ended up changing resorts and dates-Shawn’s help made the entire process so easy and stress free. I can’t wait to use Shawn’s help to plan our next family vacation!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Perfect fit for our family
Reviewed By Tammy - Olympia, Washington | Traveled to Disneyland | California | USA
Shawn put together the perfect package to meet our family's needs. He quickly and kindly answered any questions that I had. Everything went so smoothly. I would recommend him to everyone!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Thankful
Reviewed By G.Tullio - New Jersey | Traveled to Walt Disney World ~ Florida ~ USA
Vacation over, back to reality! Being able to enjoy Disney with my grandsons was priceless!
A very big thank you to Shawn Janofski for all his help in planning this Magical Adventure. Disney definitely is not a 'wing-it' vacation anymore and Shawn was great with this GiGi and our whole group! From dinner reservations to silly questions and everything in between, I can not thank you enough Shawn!
If you need help planning your next adventure, I definitely recommend reaching out to Neptune Vacations by Shawn Janofski!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Life Saver!
Reviewed By L.Evans - Indianapolis, Indiana | Traveled to Walt Disney World ~ Florida ~ USA
Our family had the best vacation at Disney over New Years! I have to give a big THANK YOU to Neptune Vacations by Shawn Janofski for helping us plan a full blown Disney vacation in just over a month's time. Most people plan a trip like this a year out but this vacation came together so easily with Shawn's expertise and help. I'd recommend Shawn to anyone.
Also, we were victims 🤪 of the crazy airline disaster of Christmas '22 and had a canceled flight the day after Christmas when we were originally supposed to go. I texted Shawn in panic and he immediately got on the phone with Disney and waited 4 hours on a call to move our trip a few days back. Not only that but he got us better parks & some money back.
We are so thankful for Shawn and how easy he makes these trips for us. We have used him 3 times in the past 4 years to book Disney (x 2) and Universal and I can say I'll never use anyone else. Thanks for spoiling us, Shawn! Definitely a vacation we w
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Ritz Carlton Club Level in St. Thomas
Reviewed By M.Anderson - Carmel, Indiana | Traveled to St. Thomas ~ Virgin Islands ~ Caribbean
We love to travel but like so many, have been uncertain right now with restrictions. We decided to use a travel planner for the first time and booked a trip through Shawn for St Thomas. I was a little nervous as I am an organized planned person and love control but it was actually awesome! All we had to do was pay and go. No planning needed, Shawn took care of everything. We stayed at an amazing resort (Ritz Carlton Club level is no joke) and had a great time relaxing on a couples trip during a pandemic. Never thought that would be possible. Shawn made sure we knew travel restrictions and requirements prior to booking and worked tirelessly to find the right location and resort for us.
If you are in need of a getaway with or without kids, I highly recommend giving Shawn Janofski at Neptune Vacations a try. You won’t regret it!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
This guy knows his Walt Disney World!
Reviewed By E.Shields - Indianapolis, Indiana | Traveled to Walt Disney World ~ Florida ~ USA
Thank you, Shawn Janofski, for helping us plan a terrific trip to Disney World to celebrate our daughter's birthday. You made the whole process easy from start to finish and went above and beyond to get answers to our questions.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Aulani Planning Done Right!
Reviewed By J.Boniface - Fort Wayne, Indiana | Traveled to Hawaii ~ USA
Shawn helped us plan our stay at Disney Aulani in Hawaii. He did a great job of watching for specials so that we could get the best deal and helped us to rearrange dates based on the best flights! The resort was amazing and absolutely gorgeous, I would highly recommend for families with small children. There were numerous pool options even for my smallest child who is 1! The kids had a wonderful time and we hope to return soon!! Thank you to Shawn for helping us to make lifetime memories with our children!!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
AmaWaterways Specialist
Reviewed By A.Forrest - Phoenix, Arizona | Traveled to Europe
Shawn recently helped my husband and I book our river cruise with Ama Waterways. I would NEVER travel without his help again! It was so easy to just tell him what we wanted/needed and he got it booked! Thank you!!! (side note: Also, LOVE Ama Waterways and their crew!)
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Universal, SeaWorld, and more!
Reviewed By J.Delzer - Ashley, North Dakota | Traveled to Orlando ~ Florida ~ USA
We got back from our olando trip and we had such a great time and one of the big reasons was Shawn Janofski! He made everything super smooth for us from checking into Cabana Bay to getting our park tickets. He was also always a text message away from answering any and all of our questions! It was great working with him and will be doing it again! Thank you for all your 5 star work!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
A Lifesaver
Reviewed By E.Keller - Marion, Indiana | Traveled to Caribbean
Shawn has been super helpful during our honeymoon. With the amount of flight delays and cancellations we dealt with, he was always there to help us regardless of the time. I would 100% recommend going to Shawn for all of your future vacations.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Planned to Perfection
Reviewed By B.Koliba - Indianapolis, Indiana | Traveled to Walt Disney World ~ Florida ~ USA
Shawn Janofski was fantastic to work with! He made it all so easy and everything was so smooth. Our family had the most magical time. Shawn took the stress of planning off our plates and we were able to just enjoy the time together. It was perfect! I've always said "we are only doing Disney once" - but Shawn made it all so easy that I am rethinking that! Thank you, Shawn!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Multi-generational trip expert
Reviewed By J. Morris - Marion, Indiana | Traveled to Walt Disney World ~ Florida ~ USA
Shawn was very helpful in our planning for a family of 8 with 3 separate reservations we had a couple of questions during our stay and he was so quick to help us out 100000% would recommend him as an agent in any planning
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Quick Time Magic
Reviewed By Jorge C - Guaynabo, PR | Traveled to Walt Disney World ~ Florida ~ USA
Working with Shawn was a true delight! He was very knowledgeable, professional, dedicated, and was able to help me plan a trip in a very short amount of time. Shawn knew what I wanted and helped me get extra tickets when they became available unexpectedly.
✓ I would recommend this agent to my family and friends.
6 of 11 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip!!
Reviewed By Kate f - Milford nh | Traveled to Walt Disney World ~ Florida ~ USA
He was always very prompt with returning emails and made our trip so easy!!
✓ I would recommend this agent to my family and friends.
6 of 11 people found this review helpful. Was this review helpful to you?YES|NO
A great intro trip to WDW!
Reviewed By MJ - Atlanta, GA | Traveled to Walt Disney World ~ Florida ~ USA
From the moment Shawn responded to our WDW quote request, through the planning process, and post trip follow up, Shawn was a true professional to work with. Seemingly minor, I greatly appreciated the little efforts while coordinating our trip such as scheduling calls to discuss plans to avoid the back and forth games of phone tag. My husband and I were complete newbies to planning a WDW trip (my husband having never have been and myself only going once as a kid) so we were able to lean on Shawn to provide the right level of advice, and specific suggestions for age-appropriate rides for our kids. We decided to focus on Magic Kingdom and Shawn helped us secure all the hard to come by restaurant reservations (including CRT) and armed us with knowledge on how to best navigate and maximize the Fast Pass process. He removed all the stress of being online early the day these reservation systems opened to secure us our spots! I couldn't imagine planning a trip to WDW without Shawn.
✓ I would recommend this agent to my family and friends.
15 of 29 people found this review helpful. Was this review helpful to you?YES|NO
A Fun Trip to Namibia, Africa!
Reviewed By Doug - Middletown, Rhode Island | Traveled to Namibia ~ Africa
Shawn Janofski of Neptune Vacations was very helpful to me in arranging accommodations at which I stayed April 3-26, 2019, during my trip to Namibia, Africa! All had nice rooms, great food, good security, and personnel who spoke good English (English is the official language of Namibia). Shawn made several helpful suggestions how I might want to modify my plans, which I think improved my trip, and also made arrangements within my budget.
I also recommend Namibia as a tourist destination... everyone I met was nice to me, and seemed favorable regarding tourists from the USA. Namibia has spectacular scenery of mountains, coasts, deserts, and sand dunes, and in my experience guided tours at nature preserves generally had good viewing of African wildlife such as springbok, oryx, wildebeests, warthogs, zebras, ostriches, giraffes, baboons, flamingos, penguins, and occasionally elephants and lions!
For some pictures from the trip see https://photos.app.goo.gl/Q8rh3i3ogRRVbH4Y6 !
✓ I would recommend this agent to my family and friends.
10 of 19 people found this review helpful. Was this review helpful to you?YES|NO
perfect level of planning services
Reviewed By LovestoTravel3478 - Indiana | Traveled to Universal Orlando | Florida | USA
We recently traveled to Florida for a Disney Cruise, and during the planning process, chose to add a stay at Universal Orlando mostly to check out the new Epic Universe park before heading out for the cruise. Shawn was our agent for both parts of our trip. I couldn't recommend him enough. I am the type that enjoys booking the trip and making activity choices myself, which jives well with Shawn. If you are the type that wants to do nothing and be handed your entire activity schedule, Shawn can do that for you as well. Going with no agent at all just doesn't make any sense, as Shawn can keep an eye out for discounts and re-book savings later as your trip approaches, and costs you nothing extra. You should absolutely book your travels with Shawn.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing vacations!
Reviewed By Kari T - Marion, Indiana | Traveled to Bahamas | Caribbean
Shawn planned a vacation for us for May, 2020. When the pandemic happened, he took care of all of the cancellations and refunds. I didn't have to do anything! Then he planned a Disney vacation for 8 of us, including dining reservations. What a fantastic trip! We had so much fun, and Shawn took care of every detail.
Last year, Shawn planned our very first cruise, and we LOVED it. He found the perfect dates to fit my spring break schedule. Tomorrow we board Oasis of the Seas for our second cruise! Shawn has taken care of everything. He's a fantastic travel agent.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
EPIC Trip!
Reviewed By Chels - Bloomington, Indiana | Traveled to Universal Orlando | Florida | USA
Shawn booked our Universal Trip for us and did a wonderful job! As a military family planning a vacation can be a bit chaotic but having Shawn in my corner to take some stuff off of my plate was so helpful. We stayed on site at a Universal resort which we don’t normally do. I will never do Universal off site lodging again! We’re hooked! We spent time at UIOA, Universal Studios, and Epic. We will absolutely book with Shawn in the future.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Nothing short of magical
Reviewed By Kaila - Philadelphia, PA | Traveled to Walt Disney World | Florida | USA
This is the second (and not last) Shawn has coordinated for our family. He is so helpful in narrowing down best options for my family and offers a plethora of guides along the planning journey so you get sprinkles of magic into your inbox leading up to trip. He was able to secure ALL of the dining wishes we had and even added extras we may have wanted. I am a very involved planner but having him as a resource and always on pulse of Disney changes is invaluable. He also emailed us that he saved us over $1000 in a promo and applied it to our trip without me even knowing the promo was applicable to us! Highly recommend him for all things Disney!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Just Got Back! Can't Wait For Our Next Trip!
Reviewed By DanielleC - Mass | Traveled to Cancun | Quintana Roo | Mexico
We were recommend to Shawn and are so happy we were. Shawn was a pleasure to work with, and readily available with any questions. He is detailed oriented and very thorough in his planning and communication. After we had booked our vacation, we had family who decided to join. Shawn worked with them and made that addition seamless. We are already looking to plan our next vacation through Shawn. Look no further you have found your perfect agent!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great with large groups!
Reviewed By Joe - Montgomery, New York | Traveled to Cancun | Quintana Roo | Mexico
Shawn did an incredible job helping me plan a large bachelor party - from identifying the best resort options, choosing room types and being available to help answer any questions on the day of travel. Truly a great agent to work with!
✓ I would recommend this agent to my family and friends.
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Shawn does it again!
Reviewed By Meg - Naperville, IL | Traveled to Universal Orlando | Florida | USA
Shawn has been our go-to travel agent for all things Disney, Universal, and Royal Caribbean for several years now. He’s extremely knowledgeable, enthusiastic, and always quick to respond to your questions. We just recently returned from another thrilling and memorable Spring Break trip to Universal Orlando, and couldn’t have done it without Shawn!
✓ I would recommend this agent to my family and friends.
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The best trip ever!
Reviewed By Dana - Orlando, FL | Traveled to Walt Disney World | Florida | USA
Shawn was amazing! We had the most amazing trip ever! Everything went smoothly with no issues. I highly recommend Shawn for all of your travel needs!
✓ I would recommend this agent to my family and friends.
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Best Family Trip!
Reviewed By DisneyFan26 - Disney World | Traveled to Florida | USA
Shawn did an incredible job planning our family trip to Disney World from start to finish. Every detail was thoughtfully organized, making the entire experience smooth, stress-free, and truly magical for our whole family. Shawn was always available to answer questions and made us feel completely supported throughout the process. We are so grateful for his expertise and would absolutely recommend him to anyone planning a Disney vacation!
✓ I would recommend this agent to my family and friends.
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Its a core memory experience!
Reviewed By Kudrle3 - Minnesota | Traveled to Bahamas | Caribbean
Shawn was amazing to work with. He sent timely reminders throughout the planning experience. Awnsered my thousands of questions with in 24 hrs. Was so friendly, kind, and thoughtful. Made everything easy and stress free.
✓ I would recommend this agent to my family and friends.
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Best trips with zero work
Reviewed By TRoberts - Indiana | Traveled to Cozumel | Quintana Roo | Mexico
Thanks to Shawn for always making sure our cruises are smooth and if a problem does arise he has it solved before I can even worry! Always use Shawn for our trips! So worth it!
✓ I would recommend this agent to my family and friends.
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Family Trip Dec 2025
Reviewed By wonderful2025 - Waco, TX | Traveled to Walt Disney World | Florida | USA
Shaun was on top of everything from day 1 and communicated throughout the entire process. During our planning, I questioned our chosen resort and he patiently reviewed pros and cons of the resorts. Our group made some booking requests, Shaun said, "no problem". There was nothing left to question or worry about with all of his detailed communications with helpful tips. There was notification to start looking at restaurants for the dining plan. Persistence on his part ( Disney sight was down initially and he literally spent almost 1.5 hrs to complete the reservation process)got us great dining restaurants/times. All special events were booked by Shaun and we learned everything we needed to know on how to's from the use the lightening lanes to transportation details. I could not of asked for anything better. He was knowledgeable, able to answer all questions and made everything very easy. We will 100% use him again and we appreciate the job he did scheduling our group of 8 during the very busy holiday season.
✓ I would recommend this agent to my family and friends.
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The best week!
Reviewed By Lauren - Nashville, TN | Traveled to Orlando | Florida | USA
Shawn helped us plan our Disney World trip from the beginning and did a fantastic job! He was able to secure the reservations we requested and when we had a slight problem with some of the reservations he was so quick and helpful to work to get things resolved for us. He worked with us to get everything straight and we were so appreciative of all of his help with everything. He was wonderful to work with and I would absolutely recommend using him to anyone who needs some help or guidance planning a Disney vacation. He just made the whole experience smooth and less stressful. We would definitely use him again in the future.
✓ I would recommend this agent to my family and friends.
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Thorough Walt Disney World Planner
Reviewed By RebeccaB - Nashville, TN | Traveled to Walt Disney World | Florida | USA
We could not have done this trip without him. He has been a game changer and I am very glad I found him.
Thank you, Shawn, for all the help with all the unexpected things that came up in our planning. We are very grateful.
✓ I would recommend this agent to my family and friends.
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Shawn made all the planning a breeze!
Reviewed By Happy Customers - Indiana | Traveled to Orlando | Florida | USA
My husband and I had visited Walt Disney World as kids, but hadn't been for over 20 years and we were a little nervous planning our first trip as adults with our three kids and Grandma as so many things had changed. From the moment we reached out to Shawn, he was helpful, attentive, and patient, answering all of our questions and providing weekly tidbits to help with things we may have not even thought of. He was able to secure all of the dining reservations we requested as well as two reservations for our daughters at Bippidi Boppidi Boutique. During our trip, he responded immediately (literally 6 minutes later!) to questions that came up about Disney transportation. Shawn will definitely be our first contact if (when?) we decide to plan a trip again. We have already referred a friend to him and would recommend him to anyone looking to ease the stress of planning a trip and being able to actually relax on their vacation.
✓ I would recommend this agent to my family and friends.
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Disney for the win!
Reviewed By Marion 4Life - Indiana | Traveled to Orlando | Florida | USA
Sean did an incredible job educating us about all the things we needed to know for Disney. He's a wealth of knowledge and he booked us the perfect location at the resort so we were close to the skyway. He's very thorough and knowledgeable and I would highly recommend him to anyone!
✓ I would recommend this agent to my family and friends.
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Disney for the win!
Reviewed By Marion 4Life - Indiana | Traveled to Orlando | Florida | USA
Sean did an incredible job educating us about all the things we needed to know for Disney. He's a wealth of knowledge and he booked us the perfect location at the resort so we were close to the skyway. He's very thorough and knowledgeable and I would highly recommend him to anyone!
✓ I would recommend this agent to my family and friends.
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Expert in customer service
Reviewed By EP - Bloomingdale, IL | Traveled to Grand Canyon | Arizona | USA
Shawn has helped me plan two very different trips over the past year. One was a tour with many family members. The other a solo cruise. His expertise was invaluable , as I had never done either before. He provided me with his knowledge, yet let me make my own decisions. He is extremely patient and friendly during the planning process, and always responds in a timely manner. Every detail of our family trip was top notch, that created lasting memories for all of us. If you are looking for a travel agent, Shawn is your guy! You will not be disappointed.
✓ I would recommend this agent to my family and friends.
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Fall Break at Disney
Reviewed By Eric Shields - Indianapolis, IN | Traveled to Orlando | Florida | USA
Shawn made this trip so easy for us from start to finish.
We had a wonderful time at Disney World during our family's fall break. We made great use of the lightning lanes and dining plan thanks to Shawn's coaching. We really enjoyed Port Orleans resort as well.
✓ I would recommend this agent to my family and friends.
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Disney trips!
Reviewed By Tracylab - Rochester, WA | Traveled to Walt Disney World | Florida | USA
Shawn was great in handling things when we had to shift our arrangements after a flight cancelation. He kept us from losing our free food credit promotion. Of course, I have booked with him for my next trip in May 2026!
✓ I would recommend this agent to my family and friends.
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Traveling stress free!
Reviewed By TXTRAVELGAL - Kenedy, TX | Traveled to Orlando | Florida | USA
Shawn handled a very special trip for our family of eight. It was a year after our four year old grand-daughter recovered from cancer so we were treating our family to a stress free vacay and we got just that with Shawn. He planned a 7 day trip handling ALL the details, from our dining preferences, to transportation, and even some moral support along the way! His communication was abundant and he was always available to answer our questions We've recommended him time and again to friends and family who have used him. He's now handling our first trip to Europe!
✓ I would recommend this agent to my family and friends.
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Taking the stress out of planning!
Reviewed By mspezzaf - NH | Traveled to Orlando | Florida | USA
I was traveling with my elderly parents and some special need family members. It was stress free because all travel plans were arranged, excellent communication and worry free!
✓ I would recommend this agent to my family and friends.
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A Magical Anniversary
Reviewed By Bee - Springfield, Missouri | Traveled to Walt Disney World | Florida | USA
Our recent anniversary trip to Walt Disney World in Florida was an absolute dream, and we owe so much of that to Shawn - The Vacationeer! Initially, I thought I had everything perfectly planned and thought out, but Shawn took our experience to a whole new level. He not only secured the best prices and deals, but also provided insights that transformed our trip. Even though our flights got canceled and we lost a day, we still enjoyed lightning lanes every day, seamless park hopping, and delightful character dining experiences, every day! Without Shawn, we would have barely managed one park a day! Thanks to his help, we created the most incredible memories and are already thinking about our next vacation with him. I wholeheartedly recommend Shawn to anyone seeking a truly magical vacation, especially at Disney—you simply can't imagine how much he brings to the table!
✓ I would recommend this agent to my family and friends.
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Short notice of travel. Planned to perfection
Reviewed By Craig B - Gainesville, VA | Traveled to Walt Disney World | Florida | USA
I got Shawn’s information from a mutual contact. He provided a wealth of information and answered our many questions very quickly, politely, and professionally. He kept our planning process moving along efficiently, and he made sure our hotel reservation requests were completed correctly. If we return to Disney, we plan to use him again and we recommend him as a trusted source to others as they plan their trips!
✓ I would recommend this agent to my family and friends.
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Completely above and beyond
Reviewed By maurakate - Alexandria VA | Traveled to Walt Disney World | Florida | USA
Shawn is an absolutely outstanding travel agent!! He gave fabulous and personalized recommendations, made sure we got the best possible deals, had extensive knowledge about military-specific discounts, and was incredibly organized and on top of things on our very complicated trip to Walt Disney World. He’s incredibly knowledgeable, hard-working and personable. We will absolutely be working with Shawn again!!
✓ I would recommend this agent to my family and friends.
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Patient and attentive
Reviewed By Elizabeth N. - Penndel, PA | Traveled to Walt Disney World | Florida | USA
I absolutely 100 percent recommend Shawn as your next travel agent!!! He is patient, kind, knowledgeable, and always responds in a timely manner no matter how many questions you have!!! I had a brain injury and I often repeat myself or ask for clarification and he was so patient with me, explained every detail I needed to know! As a disabled person this is the biggest gift to find an amazing planner that is so unbelievably kind as well! We planned an 9 day 8 night Disney stay with Shawn and from day one he answered questions, listened, made amazing suggestions and we are now going on our dream trip. As we get closer he has sent us break downs of everything from Lightening lane usage to rope dropping and I have it all easily in my email to reference as well! We will book all of vacations going forward with Shawn and look forward to years of experience and knowledge that he provides but most of all his kindness!
✓ I would recommend this agent to my family and friends.
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Once in a lifetime trip!
Reviewed By EP - Bloomingdale, IL | Traveled to Arizona | USA
Shawn was instrumental in helping me plan a family trip to America’s Canyonlands, using Tauck tour company. I had never used a tour company before, and he patiently answered all my questions. Tauck did an outstanding job, and I will use them again for future trips. Shawn also supported me on the phone when I had to use the Hopper app to make airline reservations for the entire family. The entire trip came off without a hitch, thanks to all of Shawn’s recommendations.
✓ I would recommend this agent to my family and friends.
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Disney World getaway
Reviewed By Jodi and Jon - St. Petersburg, FL | Traveled to Orlando | Florida | USA
We LOVE working with Shawn! He is so helpful, knowledgeable, and responsive! He has planned several trips for us, including ocean cruises, river cruises, and stays at Universal Orlando. Our latest vacation was a 3-day getaway to Disney World. We just moved to Florida and wanted to explore the parks, but had no idea where to start. He booked us into the Grand Floridian, which we would highly recommend for its beautiful rooms/grounds, dining options, pools, and easy access to the parks (especially to the Magic Kingdom.) Most helpful though, were the thoughtful emails and PDFs he created to help us navigate the parks as first-timers. We followed his recommendations for the Rope Drops, Lightning Lanes, transportation, and dining and couldn't have been happier. Shawn is our go-to travel advisor and we can't recommend his services highly enough.
✓ I would recommend this agent to my family and friends.
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A Week in Ireland - Tauck
Reviewed By Pam - Wentworth NH | Traveled to Ireland | Europe
Superb hotels, fantastic tour guide, comfortable coach, every detail handled to perfection.
✓ I would recommend this agent to my family and friends.
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Italy ???? 2025
Reviewed By EdNett - NC | Traveled to Italy | Europe
Shawn did a good job working with us on our Italy trip
Our 3rd trip with Tauck, Shawn has done them all,
✓ I would recommend this agent to my family and friends.
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FABULOUS!
Reviewed By BBurk - Wooster, OH | Traveled to Orlando | Florida | USA
Shawn took the stress out of planning a big family trip! When you have 3 households planning a trip together, it was nice to have one person helping coordinate our plans. Even when we found out that someone accidentally booked our return flights for the day after we had planned to check out, he was able to extend our stay at the resort for one more day - we didn't even have to switch rooms!
✓ I would recommend this agent to my family and friends.
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Fantastic Disney Cruise
Reviewed By KK30 - Austin, TX | Traveled to Bahamas | Caribbean
We have used Shawn for a few trips and every time he has provided us with great service, making our trip easy and stress free. But this trip he really went above and beyond. We planned a graduation trip for my son that included 3 families. He worked so hard answering all our questions and providing us with the best recommendations based on our preferences. The trip he provided was the trip of a lifetime. The entire process was smooth and easy. The Disney Cruise blew us away. I will definitely use him again and highly recommend Shawn.
✓ I would recommend this agent to my family and friends.
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Amazing Trip
Reviewed By Lemoncelli - Seattle, WA | Traveled to Walt Disney World | Florida | USA
Shawn was fantastic! He was recommended to us by a friend who's used him many times in the past and I am happy to say that he did an amazing job. He endured all of our strange asks and requests and assisted in making the trip as memorable and fun as possible. It was low stress and easy to manage.
✓ I would recommend this agent to my family and friends.
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Honeymoon in Jamaica
Reviewed By KT - Chesapeake, VA | Traveled to Jamaica ~ Caribbean
Shawn Janofski has been absolutely amazing to work with!! He is a traveling savior, to say the least, since I made him work with me for 23 months on just one trip ?? I was supposed to go on my honeymoon March 2020, but because my husband is military and wasn’t allowed to travel for quite a while because of Covid-19, Shawn was so generous to help us change our trip dates 4 times!! He was SO patient and helpful the entire time. I am so appreciative for how prompt and available he was the many MANY times I bugged him with questions over the two-year time period. Thank you so much for everything, Shawn!! I don’t even want to think about how much more stressful this whole thing would have been without him. Can’t wait to work with him again!! I also want to say that Sandals Montego Bay was absolutely gorgeous, the food was amazing, the weather was perfect. I’m so grateful we finally got to go and loved how wonderful and safe and easy it was to vacation at a Sandals resort!
✓ I would recommend this agent to my family and friends.
4 of 8 people found this review helpful. Was this review helpful to you?YES|NO
15 yr old Harry Potter Super Fan's dream trip
Reviewed By The Terrys - Virginia Beach, VA | Traveled to Orlando ~ Florida ~ USA
A delight! Shawn answered every single question I had. He re-emailed emails that I missed. He even answered questions at "too late an hour" to being doing business. He gave suggestions regarding both of our children's interest. We did the VIP semi-private tour and it was so worth it. He ultimately helped us work through a time bind with a soccer commitment that wasn't originally an issue with our trip's initial booking. He made it all work. Shawn went above and beyond and even sat on hold with Universal on our behalf.
✓ I would recommend this agent to my family and friends.
4 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Kids Trip
Reviewed By Tru - Dallas, TX | Traveled to Bahamas ~ Caribbean
I enjoyed working with Shawn! From the first day, up till this present time, he has been helpful. He went out of his way to meet our needs! He was easily accessible and very responsive. Unfortunately due to COVID our trip never happened but there was no slacking on his part. I would definitely recommend to anyone.
✓ I would recommend this agent to my family and friends.
7 of 14 people found this review helpful. Was this review helpful to you?YES|NO
Incredibly timed and absolutely fantastic trip!!
Reviewed By Nora C. - St. Paul, Oregon | Traveled to Walt Disney World ~ Florida ~ USA
This was an amazing trip for our family of 5. We made it home a week before the chaos escalated and we were so happy with all that we accomplished. Shawn was extremely professional and thorough in his planning, we got all of the fast passes and dining reservations we wanted, and were able to achieve a huge amount of things on our trip. He is the most responsive travel agent I have ever worked with, and always got back to me immediately or let me know when he would be able to fully assist with my requests. He also was readily available to us during our trip and helped revise our plans for us as our preferences changed. I highly recommend Shawn to anyone looking to plan a stress free vacation, big or small!! Thank you Shawn :)
✓ I would recommend this agent to my family and friends.
5 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Perfect Fall Break Trip!
Reviewed By Bobbie - Ellettsville, Indiana | Traveled to Walt Disney World ~ Florida ~ USA
Our agent, Shawn Janofski, was very professional and prompt with all communications. His availability and in depth knowledge of our vacation destination were a valuable resource. Planning a trip to Walt Disney World can be a daunting task but I was able to alleviate most of the stress (except for the driving) by having Shawn perform the tasks of planning and scheduling. We have been to Disney in the past and because I have undertaken the tasks of booking everything, I was not looking forward to that part of it again. I am very thankful to Shawn for his assistance and even answering emails late into the evenings sometimes to lighten the load of planning and to make our vacation a fantastic experience we won't forget! Thanks again Shawn!
✓ I would recommend this agent to my family and friends.
10 of 20 people found this review helpful. Was this review helpful to you?YES|NO
Happiest Place on Earth!
Reviewed By BD - Omaha, NE | Traveled to Florida ~ USA
The expertise and personal experience Shawn brought to the planning process was hands-down the single biggest factor in making our Disney trip such a success. Every detail was planned for, every consideration taken into account, the itinerary was skillfully crafted to hit all the highlights and avoid all the first-timer pitfalls. Absolutely no complaints, and nothing but compliments for the professional job he did as our travel agent.
✓ I would recommend this agent to my family and friends.
13 of 28 people found this review helpful. Was this review helpful to you?YES|NO
First Family trip to WDW
Reviewed By Alicia - Queens, NY | Traveled to Walt Disney World ~ Florida ~ USA
I was actually referred to this agency through a FB Disney group. Shawn assisted me with my reservation and with securing my fast passes. I definitely did not want to be up at 7 am nor did I have the time with three kids and getting them off to school. I referred another friend who was to join me but she later cancelled. He was very patient in assisting her and went out of his way with communication methods as she does not reside in the U.S. Overall, I am satisfied with the level of service I received and did not experience any horror stories as I have heard about other travel agents not notifying their clients of important details. He made recommendations based on my kids' ages and interests and he respected the choices I ultimately made. He is very responsive and got back to me very quickly each time I contacted him . I think that is actually one of the most important aspects a travel agent should have.
✓ I would recommend this agent to my family and friends.
8 of 18 people found this review helpful. Was this review helpful to you?YES|NO
From start to finish, Best. Travel. Agent. Ever.
Reviewed By Amy E - Kalamazoo, MI | Traveled to Jamaica ~ Caribbean
I was able to get a unicorn of a deal for a honeymoon thanks to Shawn and his travel agent skills!
✓ I would recommend this agent to my family and friends.
9 of 20 people found this review helpful. Was this review helpful to you?YES|NO
Amazing memories for my family.
Reviewed By Huh? - New York, NY | Traveled to Orlando ~ Florida ~ USA
He is a wealth of knowledge and was always there when I needed him.
✓ I would recommend this agent to my family and friends.
13 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Great family trip!
Reviewed By Becky M. - Winfield, TN | Traveled to Walt Disney World ~ Florida ~ USA
I felt Shawn really went out of his way to help plan our family trip to WDW. He was able to book all the dinner reservations and fast passes we wanted. He also gave feedback as to which ones to choose. He was very professional and timely in setting everything up. He communicated well and helped with any questions I had. It made the trip a lot less stressful on me! I would definitely plan our next Disney trip with Shawn.
✓ I would recommend this agent to my family and friends.
17 of 40 people found this review helpful. Was this review helpful to you?YES|NO
