Cruise Expert

Barbara helped us book an excellent vacation during one of the most difficult times in history! She listened carefully to our wishes, then sent suggestions that we never would have thought of. Due to COVID and health issues, we had to cancel the trip that she originally helped us book. She patiently helped us switch our plans to a different vacation which turned out awesome! Besides being patient and kind, Barbara is very knowledgeable and well informed about travel and truly listened to our needs. I'd book with her again in a heartbeat!!!

Great service from beginning to end. Very quick responses and she’s very knowledgeable. I would definitely recommend Barbara to everyone looking to book a smooth vacation.

Working with Barb was a pleasure. She went above and beyond to accommodate our many requests and answer our many questions. She had amazing follow up throughout the purchasing experience and all the way through our trip and beyond. Barbara kept us informed of all things that we needed to be are of to make our trip go as smoothly as possible.

Barb is very responsive. She gave us the best price but what made it even better is that she is always monitoring our cruise and let us know if changes. For example, prepaying for the gratuities before the deadline of rate changes.

Everything went smoothly and as expected.

We had efficient communication with Barbara via text as she provided us multiple quotes before we settled on our itinerary with flights to FLL. She gave us quick responses when we were picking our departure times and when we wanted to change rooms. We usually book inside cabins and our room change turned out to be quite fortunate. At check-in, they said they wanted to use one of our rooms for potential quarantining and bumped us to a balcony. Then on board, they moved our other room to another one two doors down from our new room (so that we were actually closer than our original rooms were). We didn't really hang out on our balconies , but we were able to enjoy the views. Not only did we have superior service from Barbara, but she brought us good luck too!

I do not write reviews. I wanted to make that clear from the beginning; and in so doing, highlight how amazing I think Ms. Cerbie is that I felt compelled to leave a review here! Even though we only conversed via text messages, Ms. Cerbie has been the most attentive and responsive agent I have had the pleasure of working with over the past decade. I imagine that she must have many clients but she always makes me feel like I have my own personal agent working just for me. I think, as customers, that is what we all want. And it is a testament to the wonderful and efficient work that Ms. Cerbie does. She always goes "above and beyond" to make sure that I am getting the best deal with the cruises I choose to take. I recommend her without reservation to anyone who is looking for not only the best deal, but also for an agent who will literally be your personal advocate! Well done Ms. Cerbie!

My wife handles most of our vacation planning and this trip was painless and easy thanks to Barb

Excellent experience; Barb was very responsive and timely in her responses to us. Would definitely book with her again !

Barbara is fast at responding , very professional, and honestly has the best deals out there. She answered all of our questions and was fast at booking

Barb was awesome! Very informative and went above and beyond. Always answered any questions we had and very easily accessible

Barb has been amazing!We originally used her to schedule a cruise last year in September. Because of a hurricane, we received a free cruise credit, and using Barb again was an easy choice. Highly recommend!

Barbara helped us plan a cruise for our 35th wedding anniversary and went out of her way to get the perfect cruiseline and cabin for us. We wanted a room a view for a reasonable price. She got us a coupon for a free dinner and helped us decide on excursions.

Barb is the best! We’ve used her for multiple trips, big and small. She responds ASAP and truly helps us find the biggest bang for our buck. She is honest and helps guide us to the best vacations we have ever had. We will continue to use her for all our adventures and pass out her information to everyone jealous of our trips(and amazed by the price)!

Easy to work with, responds quickly

Barb is absolutely the best agent I have ever worked with. She is always available to help and answer all questions! We just came back from a Mediterranean cruise with 32 friends/family and Barb helped us through every step. Even while we were on vacation, she was able to help us with some issues with the cruise ship and the airlines. Barb is my number one person that I go to now for all travel!

The entire experience was so easy! Barb was extremely helpful.

Very efficient and helpful

Barbara was awesome and such a great help with our first cruise! She responded so quickly to anything I had questions on. If you are planing a cruise or vacation Barbara should be your goto. She will make sure you have the best trip and experience you can have! Thanks Barbara for everything!

Barb was amazing. Very responsive and patient. Was always available to help me out.

Fast responses, very informative, great prices!

Barbara was very quick to respond and addressed all of my questions, concerns and requests in an efficient and respectful manner. She even gave us some advice on our passports when we ran into a hiccup.

Excellent! Very knowledgeable and service went above and beyond.

Professional and quick to respond. If you’re like me and prefer email communication give her a try.

Barbara was really hands on and active with this whole process. I've never been on a cruise before and I had to do my searching/booking during the weekend which is outside of normal office hours (because I unfortunately also had to my job during those hours) but she was great with finding me what I wanted for a good price. I actually originally thought she was a bot due to her timely manner and fast responses!

Barb is very easy to work with and is always very helpful! A true pleasure.

Barbara was quick to respond and attended to us and got our trip booked immediately while responding to any questions or concerns we had. As first time cruise goers she made the whole booking experience super easy to deal with. Highly Recommend!!

Barb was very attentive to our needs and had plenty of answers to our questions.

Barbara is a consummate professional. She is knowledgeable, precise and attentive. Most importantly, she was always available and responded very quickly to any query I had. I was and am truly impressed with that.

This was our first time using Barb to book our cruise and it will not be the last. She is the most reponsive travel agent I have ever worked with. She was always available to answer questions or contact the cruise line on our behalf. She was a pleasure to work with and I highly recommend her.

Very knowledgeable and is very easy to reach. With-in minutes of texting Barb, I received an answer back.

Barbara was great at responding to us, provided us with helpful information and was very friendly and professional.

We needed help late at night and she was available. She helped us to book a cruise when no one else could.

As another reviewer mentioned, Barb is quick to respond. She really does drop what she is doing to help out a client. And that is common both at planning and during the trip. Barb was very patient with me as I changed my travel dates, destinations and origin airport several times before finalizing our family vacation. She planned the perfect trip for us, and she really knows her stuff!! And, she really does help out in a pinch! We didn't find out until we got to the airport to return home that the last leg of our flight was cancelled, and we were going to be stranded several hundred miles from home. There were no other flight options. She was quick to reserve us a rental car, get a refund initiated from the airline, and help us with our travel insurance claim for the rental car...all before we landed! Just excellent service!!

Barb book a great family cruise for us! She answered all my questions, compared prices, just made it easy!

Barb was excellent to work with for a cruise booking. She is super responsive and thorough follow up. Will reach out to use again for future vacations.

Barb provided a number of quotes until we found one that worked for us for a cruise. She was very patient and responsive and answered all the questions we had. Will definitely keep her in mind for future trips.

We had an awesome trip.

Barbara helped my honeymoon run smooth and the trip was perfect thank you so much!

Barbara is wonderful. She is responsive and offered the best rate for our trip. You won't go wrong with her.

I have used Barb for many cruises and have never been disappointed! Her response time is amazing and she is patient when I ask a million questions and ask for changes or make requests. She has given me good advice and taken care of issues even when we were at sea! I have had other people book with her as well and nobody has been dissatisfied with her services. Highly recommend!!

I had an excellent experience working with a Barbara. She was incredibly quick to respond to my messages and went above and beyond to help me save a money on my cruise. Her efficiency and expertise made the whole booking process stress-free. I highly recommend her for anyone looking to get the best deal and personalized service.

Very responsive to questions. Took care of everything she said she would..

I participated in a retreat on a Virgin Cruise ship that Barbara organized. She did such a great job. She was super responsive to all our questions, before, during and after and she was always fun and positive, so much so we wished whe had joined up on our adventure.

Kind, fast, pays attention to detail, quick response, and KNOWS HER STUFF. She picked the perfect hotel pre-departure. Got us great staterooms, and it was overall the PERFECT trip, and she made sure we had everything!

Barb was an amazing travel agent! This was my first international trip so going into it I was a bit overwhelmed with the planning aspect of it. However, Barb made the trip planning super easy and stress-free. Whenever we had questions before or during the trip, she always responded in a quick manner. She always came up with solutions if/when something unexpected occurred such as a canceled flight. We had a wonderful trip because of Barb!

Barb was extremely quick and efficient! We even emailed her during a holiday weekend/outside working hours and received a response within 10 minutes. Communication was very quick and clear via email at all times. It provided extra comfort knowing if we were in a bind she would be able to handle the issue quickly.

Barb was great to work with! She presented options for booking, helped secure travel insurance, and was very responsive to questions along the way.

Amazing. always ready to help and assist

Excellent service and pricing provided by Barbara

Barbara is the best! She was so responsive and informative! She made sure our group of 8 were all taken care of from booking til cruise day!

Barb was very pleasant to deal with. She was very knowledgeable about the cruise world and was always quick with her responses. We plan on staying with Barb for our vacation needs!

Best Travel Agent I have ever used and hope to use Barb again. Best communication along with a fantastic price on our stateroom.

Barbara came highly recommended as the agent "who knew her stuff". She was that, and much more. She was kind, thorough, and had the best prices around. She was able to secure dinner seating for us with our party long before the trip. We also had our cabin number before anyone else I know. Also, we got upgraded from the least expensive cabin to a neighborhood balcony with a partial ocean view for the minimum bid! I'm sure we will be in touch with Barbara for our future cruises!

Have used Barb before and all experiences have been positive. Always quick to respond, knowledgeable and professional.

She provided excellent customer service any help we needed she provided it.

Barbara was extremely helpful and quick to respond throughout the entire process. She went above and beyond, helping us reschedule when we had a medical emergency. We will definitely use her services for our future travel needs, and will be recommending her to friends and family!

Barb was extremely responsive and made everything super easy. I have used other travel agents in the past and none were as easy to work with as Barb.

Barb's availability is extraordinary.

This was my first time booking a cruise via travel agent and Barb made me regret that I didn't find her sooner for my previous cruises!! She is reliable, prompt, and keeps you updated regarding your trip. She communicates via text or email, and it's truly the best form of communication as there's never a wait time with her! She is responsive and will not keep you hanging. I thought I was able to find a great price for the trip, but surprisingly, she was able to find a better one for my family and I. Thank you, Barb, for your dedication in helping us create travel memories to cherish forever! :-)

She is amazing, and answer all the questions

Barb was terrific. She made the entire process very easy. I will be sure to use her again for my next cruise.

Very responsive, great to work with

I was linked to Barb via Cruise Compete. I was hesitant to use an agent I didn't know, but it was a great price, so I sent her an email. I am a novice at traveling and have only been on once cruise 20 years ago, and a local agent had booked that for us.
I was very pleased with how easy it was to book our cruise and the price she was able to lock in for us. When the trip was a couple weeks out, all of our travel companions suggested we try to get cabins on the same floor, so I emailed Barb to see if it was possible and she replied almost instantly with a new confirmation with our new room. We had no issues at all and I'm sure if we had a problem Barb would have been reachable and able to solve it immediately.

Barbie is very quick to respond to questions and concerns. She communicates via email or text as opposed to the phone. This didn’t impede communication at all.

Barb is always available for any issues, questions. Responds quickly to any correspondance/

Our group have used Barb a few times for A few different trips. Barb is great at finding you want you want and I. The price rang you give her. She has easy to work with, and extremely accommodating with our group. I would recommend using Barb to anyone looking for a vacation, she really makes it easy for you.

Barbara took over our booking when our previous agent left. Barb was so wonderful during the transition and helped to ensure everything was in order for our trip! Thanks Barb for all of your assitance and attentiveness to our many questions!!

Barb was so patient when I asked a million questions! She was timely and prompt with answers and providing feedback for information. Will definitely use her again!

Prompt response an attentive

Barbara provided excellent advice and service as travel agent for our recently completed Royal Caribbean cruise from Fort Lauderdale to Baltimore.

Best experience my wife and I have ever had with a travel agent, was always helpful with questions and even changing our room number.

It’s always a pleasure working with Barb. We have booked several cruises and have always had a smooth process with fast response times.

Barb responded very quickly to any questions or issues we had. She kept us up to date with anything from the cruise line. She sent us an email about rising costs for gratuities so we could pay before the price went up.

Barb got us a great rate and provided excellent service.

Barb was extremely responsive and went above and beyond to assist.

Barb always responded promptly and I would definitely work with her on any future cruises!

Barb is great to work with, she is fast to reply and is very knowledgable!

Barbara Cerbie is excellent! She always responded quickly with answers to my questions. She also found the best prices.

Everything went smoothly and as expected.

Barb has helped us with two cruises now and she is wonderful to work with! We had an emergency come up with someone cancelling 12 hours before our last cruise and Barb was ON IT. She got us sorted out and everything went smoothly. It’s a pleasure to work with her!

It was great that Barb was always available for my questions. No matter what time it was. She was always accommodating and willing to answer

This was the second time we used her and she is fantastic!!! I was always super impressed with how quickly she responded to any question or request that I had! Not only did she respond, she took care of the requests in no time! She is truly the definition of what good customer service is!!!

Barbara responded quickly to any requests or questions I had. She made the process of booking painless, and got me a great rate!

Barbara was easy to contact and quick to reply. Made our first cruise delightful!

Everything went great. Had a wonderful cruise. Barb was quick to respond and very easy to work with, would recommend.

Barb was so helpful with my last cruise! She got me an excellent rate and even took care of the hassle of dealing with the cruise line when it came to applying future cruise credit and price adjustments. Everything was perfect, thank you!

Barbara was very patient with me, she was able to answer all of my questions.

Barbie helped me put together a very special trip for my mom, her "bucket list" dream cruise to Alaska. This is the 2nd trip she has helped me plan and, like the first one, everything went smoothly and without any problems. (My hard-to-please husband still raves about the Disneyland trip that she put together for us over five years ago!) I will always book with Barbie! The Best!

Barbara is extremely efficient, responsive, and helpful! She had us quoted, booked and paid for a balcony stateroom about an hour from the time we chose our ABC Island itinerary. Wonderful experience!

Working with Barb was fantastic! She answered all of my questions promptly and accommodated us very well for our cruise. Hands down the best travel agent I have worked with. Thank you Barb!

We completed everything on-line, Barb was super helpful in answering questions and making sure we had all the information that we needed. We will be using Barb for our next cruise!

Barb is very easy to work with and very responsive to needs.

Barb is very knowledgeable and easy to speak with. She responded quickly and thoroughly to my questions and was proactive; making sure we never missed a discount. There were five of us over two rooms and four households and I never had to worry that something would be overlooked. When weather caused our trip to be altered and refunds issued, Barb took care of booking our new cruise and obtained our refunds for us. We never had to worry about it.!

We have worked with Barb for a couple of years, through three cruises. She’s very responsive and easy to work with. She is happy to assist us with coordinating all of our travel needs and patient with our MANY questions.

Excellent! Always responded to inquiries in a timely fashion and was very thorough.

Very smooth, seamless transaction. You will get exactly the services and promotions promised! Very easy and fast communication as well.

Barb answered all my questions quickly after I asked on line...I was so surprised at the fast turnaround. Also, when I told her I was a beginner, she was extremely patient and explained things so I could understand.
When we go on another cruise, we will definitely have Barb do our arranging.

Barbara is communicative, quick to respond to queries or questions, and very pleasant and easy to work with. She is our go-to now for cruise bookings!

Barb is fabulous. I decided to book a cruise at last minute…Barb helped me get it done quickly. Her superfast responsiveness was very helpful, along with the ability to conduct everything via email. I would definitely reach out to Barb again!

I just love Barb. She is great at her job and treats you like family. She drops whatever she is doing to help me when I need her. I have been working with her for a few years now and am so glad I found her.

Barbara was fantastic to work with, and I really appreciate all her help in booking our cruise. Will definitely work with again in the future.

Always friendly, professional, knowledgeable, and works hard for you to get the best deal(s) possible. Have gone through Barbara several times for the needs of friends needing travel arrangements.

Highly recommend Barbara for booking vacation!

Barbara is very helpful and knowledge when it comes to planning a great affordable trip! With the stress of my wedding I would have to say booking my honeymoon was the most fun and less stressful thing I had to do! She found the best deal for me and provided me with information that I need to make my vacation a smooth process! I would highly recommend her! The cruise she found for my husband and I was perfect! We had such a great time! I can't wait to book my next vacation with Barbara!

Barb has been my travel agent for years. She's very knowledgeable about different destinations, particularly cruises and Disney. She is very responsive to my questions, very patient when we change our plans, and always available to answer any questions we've had prior to, during and after travel. She has many resources available to help find us the vacations/hotels we want, in the area we want, and within our budget. I'd highly recommend Barb to anyone who needs travel planning services.

Barbara is very knowledgeable in the travel world. We have booked multiple cruises with her and have been please with them all.

Barb was the ONLY travel agent who could find me a 15 passenger van locally in California for me to use driving to my daughter's Oregon wedding. Barb was encouraging and diligent and worked hard to find us what we needed AND within our budget. No hassles! I would definitely use and recommend Barb in the future!

Barbara is great she is really on top of her game.

She has gone above and beyond to help us plan the perfect family vacation. She is now helping my husband and I plan our 5yr wedding anniversary trip. Can't wait to see what she will come up with for it.

Barbara is the best travel agent I have ever worked with! She is knowledgeable, responsive, thorough, and delightful, but even more importantly, she provides stellar service above and beyond in everything she does. She works for each client with the same care as though she were planning a trip for her own family, and she makes you feel that you are her exclusive focus. I love that she is creative about solving problems and researching for special issues, like accessibility. There simply is no end to the positive things I could say about working with Barbara. You will enjoy a wonderful vacation and have fun in the process of planning it with her as well. I heartily recommend her.

Barbara was very helpful and knowledgeable. She goes above and beyond to make sure your trip is perfect.