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Shaliah Maddox
Dolton, IL Travel Agent
Shaliah Maddox
Dolton, IL Travel Agent· 4 Years of Experience
Epic Adventures by Shaliah, an independent agent with Xstream Travel, a Travel Leaders Network Affiliate Agency
5.0
(56)
100% Recommended
Shaliah was absolutely amazing in helping us book our trip for our honeymoon and anniversary! We originally planned to go to Puerto Rico, but Shaliah suggested... Read More >
About
Reviews
My Places
Areas of expertise
Destinations:
Jamaica, Bahamas, Cancun, Costa MujeresInterests:
Family VacationsSuppliers:
Vacation ExpressAbout Me
Hi, I’m Shaliah, the creator behind Epic Adventures By Shaliah. I specialize in crafting personalized family vacations and all-inclusive getaways designed to create lasting memories. Whether it’s unwinding on the stunning beaches of the Caribbean, exploring the natural wonders of Mexico, or enjoying a luxury resort experience, I’m here to help you plan the perfect getaway that suits your family’s needs. I understand how important family time is, and I’m dedicated to taking the stress out of planning so you can focus on enjoying quality moments together. From beach vacations to immersive resort stays, let me handle the details and create a seamless vacation experience that everyone will cherish. Your dream family vacation is just a call away!
Reviews
My Places
Areas of expertise
Destinations:
Jamaica, Bahamas, Cancun, Costa MujeresInterests:
Family VacationsSuppliers:
Vacation ExpressREVIEWS
Rating: 5.0
56 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 56 reviews
Amazing Honeymoon/Anniversary
Reviewed By Ericka - Hammond, IN | Traveled to Jamaica | Caribbean
Shaliah was absolutely amazing in helping us book our trip for our honeymoon and anniversary! We originally planned to go to Puerto Rico, but Shaliah suggested doing Jamaica instead for a better deal on all inclusive resorts. She was very thorough and listened to everything we were looking for and made it happen! She made us aware of destinations to avoid for safety purposes and specific documents we may need as well. Lastly, she always checked in on us to make sure everything was going well and according to plan; she made sure we made it to our destination and back home safely. Definitely would book with her again and have already recommended her to friends and family members. Already thinking about booking our next trip with her!
✓ I would recommend this agent to my family and friends.
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Great trip
Reviewed By Kay - Chicago | Traveled to Jamaica | Caribbean
Shaliah was excellent, very attentive, responds fast and very polite. Will be booking again!!
✓ I would recommend this agent to my family and friends.
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Jamaica 2026
Reviewed By chi132 - chicago il | Traveled to Jamaica | Caribbean
every patient
✓ I would recommend this agent to my family and friends.
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jamaica trip
Reviewed By tay - Chicago Il | Traveled to Montego Bay | Jamaica | Caribbean
Shaliah was great and very fast with helping our party prepare for Jamaica. She was even there for late night questions and concerns, answering so nicely and direct as well, no run around.
✓ I would recommend this agent to my family and friends.
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The Best trip
Reviewed By Diamond.d - Chicago Il | Traveled to Montego Bay | Jamaica | Caribbean
10/10 experience no problems
✓ I would recommend this agent to my family and friends.
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The best birthday trip ever!
Reviewed By Maame - Chicago,IL | Traveled to Cabo San Lucas | Baja California Sur | Mexico
It’s my first time trying a travel agent. Shaliah made me feel heard and seen. Everything I wanted for my trip was better than i expected. It was truly a pleasure working with her. I will definitely be booking again with her!
✓ I would recommend this agent to my family and friends.
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Vacation
Reviewed By Ms. Beautiful - Chicago Illinois | Traveled to Punta Cana | Dominican Republic | Caribbean
I've experienced the most beautiful site seeing that i wanted to do traveling, Shaliah is person whom I will always have and recommend her to other family and associate friends, who's looking for a travel agency on booking trips vacation making reservations or just a short get away trip, Shaliah Maddox is the best ??,, I give this wonderful lady a 10, Period....
✓ I would recommend this agent to my family and friends.
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Punta Cana
Reviewed By sha - Chicago Illinois | Traveled to Dominican Republic | Caribbean
shaliah is a very kind hearted person very patient Will help you any kind of way she can to make your trip a very enjoyable trip very friendly
✓ I would recommend this agent to my family and friends.
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Trip
Reviewed By Mi - Chicago Illinois | Traveled to Aruba | Caribbean
She was the best we loved her!
✓ I would recommend this agent to my family and friends.
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The Best Trip I’ve had in a long time!
Reviewed By Keyanna - Hammond, Indiana | Traveled to Playa Del Carmen | Quintana Roo | Mexico
Shaliah was extremely professional from start to finish for our Mexico experience. She was diligent, knowledgeable, and super communicative throughout the entire process. I highly recommend her for all of your travel needs!!
✓ I would recommend this agent to my family and friends.
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A great first experience for me
Reviewed By Johnny GoodTime - Atlanta Georgia | Traveled to Punta Cana | Dominican Republic | Caribbean
I had a great balcony view, and it was an all inclusive adult resort. I never been out of the country or on a resort so this was a great first experience. Definitely worth it. The dates were set, I like how I can make monthly payments or pay all at once. I thought that 5 days and 4 nights would be too much but it was just right.
✓ I would recommend this agent to my family and friends.
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Punta Cana La Altagracia, Dominican Republic
Reviewed By Tonnica - Indiana | Traveled to Punta Cana | Dominican Republic | Caribbean
Shaliah is very attentive to her customers, you tell her your needs and she deliver. She provides timely updates and makes sure you are ready for your experience 100%. Planning a trip with her is a breeze, I give her a 10 out of 10!
✓ I would recommend this agent to my family and friends.
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Jamaica Me Happy!
Reviewed By @thekynnxb - Detroit, MI | Traveled to Montego Bay | Jamaica | Caribbean
Shaliah was very professional! The trip was planned out beautifully. She was very reassuring and prompt if we had any questions or if any issues arose.
✓ I would recommend this agent to my family and friends.
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Peace and Beauty
Reviewed By abanks - Chicago | Traveled to Jamaica | Caribbean
Our trip was nothing short of amazing That shit. Shaliah made everything so easy to navigate. Thank you.
✓ I would recommend this agent to my family and friends.
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Jamaican Me Happy
Reviewed By Drea - Chicago | Traveled to Montego Bay | Jamaica | Caribbean
The entire trip was effortless! Everything went as planned or was quickly handled. I couldn't have asked for a better experience!
✓ I would recommend this agent to my family and friends.
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The best from start to finish
Reviewed By erica - TN | Traveled to Montego Bay | Jamaica | Caribbean
I had an amazing experience traveling to Montego Bay, Jamaica, thanks to SHALIAH! From the moment I arrived, the transition was smooth and swift. I truly enjoyed meeting everyone in the group and had a beautiful time. The communication leading up to the travel dates was timely, clear, and helpful. The accommodations were 5-star and top tier—absolutely exceeded my expectations. SHALIAH made the entire process stress-free and enjoyable. I will definitely reach out to her again for any of my future travel needs!
✓ I would recommend this agent to my family and friends.
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Fun girls trip
Reviewed By Shay - Chicago, IL | Traveled to Jamaica | Caribbean
Shaliah made this experience a great one. The process was so seamless. I will definitely be booking my future trips with her.
✓ I would recommend this agent to my family and friends.
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SEAMLESS VACATION!
Reviewed By MeshaM - Chicago | Traveled to Montego Bay | Jamaica | Caribbean
Shaliah was absolutely amazing! Made our trip seamless and stress free! Very attentive and extremely professional! Will use again!
✓ I would recommend this agent to my family and friends.
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One for the books!
Reviewed By Vicki - Chicago | Traveled to Jamaica | Caribbean
SHALIAH Was hands on right from the start! Anytime we reached out she made sure to provide assistance! Everything was planned perfectly. Even while weee were in the trip she made sure everything was sorted! 10/10
✓ I would recommend this agent to my family and friends.
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Jamaica Me Happy
Reviewed By T. Sweet - Chicago, Il | Traveled to Jamaica | Caribbean
My experience with Shaliah was nothing short of AMAZING!! She’s patient, knowledgeable, resourceful, attentive, and got every aspect of what we wanted included in the trip!
She is my “go to” and everyone I recommend her to will agree!
✓ I would recommend this agent to my family and friends.
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Cancun Take over
Reviewed By CYN - Chicago | Traveled to Cancun | Quintana Roo | Mexico
The best trip of my life!!!! Period!!!!! On GOD!!!!!
✓ I would recommend this agent to my family and friends.
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Round of applause
Reviewed By DivaKiya - Chicago, IL | Traveled to Playa Del Carmen | Quintana Roo | Mexico
My first trip to Mexico was extremely smooth thanks to Shaliah. From beginning to end she was literally one call or text away for any inquiries that myself or husband had. The destination chosen was absolutely beautiful and she couldn't have been more helpful with planning activities to keep us entertained. I look forward to planning my next vacation with Epic Adventures by Shaliah.
✓ I would recommend this agent to my family and friends.
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A trip to really remember
Reviewed By Jay.B - Alsip I'll | Traveled to Cancun | Quintana Roo | Mexico
As I can say a time was had well put together I enjoyed each an everyday I didn't have any problems with transportation getting back an forth as time goes by shaliah your work gets better thanks for everything I can't wait for our next trip Jamaica!!!!
✓ I would recommend this agent to my family and friends.
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MexicoTakeover2025 ????
Reviewed By Niecy - Chicago Ridge IL | Traveled to Playa Del Carmen | Quintana Roo | Mexico
Great trip and met amazing people! Shaliah did an amazing job with coordinating everything!
✓ I would recommend this agent to my family and friends.
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Roby’s Vow Renewal
Reviewed By Hannah - Chicago Illinois | Traveled to Jamaica | Caribbean
Celebrated my 16 wedding anniversary and vow renewal and a time was had!!! The best recipe for an amazing trip;
1: an amazing travel agent
2: amazing people
3: all inclusive resort
Our expectations was exceeded on this trip! Already booked my next trip for 2025 and looking into trips for next year!!!!!
✓ I would recommend this agent to my family and friends.
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Soul Inspirational
Reviewed By Jay - Chicago | Traveled to Montego Bay | Jamaica | Caribbean
This trip has changed my life!!!
✓ I would recommend this agent to my family and friends.
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Chef's Kiss Service
Reviewed By Abware11 - Palos Hills, IL | Traveled to Guanacaste | Costa Rica | Central America
This was not my first trip booked with Shaliah and it wont be my last. What I love is she is aware and available during trips. For issues, I reach out to her and she helps from travel delays to issues with the room. Its the service for me that will always keep me coming back!!!
✓ I would recommend this agent to my family and friends.
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Annual Birthday Trip
Reviewed By Banks - Chicago Illinois | Traveled to Dominican Republic | Caribbean
I have always had a wonderful experience when it comes to epic adventures. Shaliah was very patient with my group events. Ensuring we had the best time during our travel. I appreciate all her hands on efforts and hard work, from booking our trip along with flights. Shaliah is always my go to when planning international travel. I highly recommend this travel agency!
✓ I would recommend this agent to my family and friends.
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So much fun!
Reviewed By YaSheka - Chicago, IL | Traveled to Jamaica | Caribbean
It was the first trip out of the country for my daughter and I. The first hotel sold out because of my delay. But Shailah was able to get us in the conjoining hotel with no problem. You can tell that she is very experienced and knows what she’s doing and she knows what her clients like.
✓ I would recommend this agent to my family and friends.
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So much fun!
Reviewed By YaSheka - Chicago, IL | Traveled to Jamaica | Caribbean
It was the first trip out of the country for my daughter and I. The first hotel sold out because of my delay. But Shailah was able to get us in the conjoining hotel with no problem. You can tell that she is very experienced and knows what she’s doing and she knows what her clients like.
✓ I would recommend this agent to my family and friends.
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Kya's 18th Birthday
Reviewed By Kenya - TX,Dallas | Traveled to Cabo San Lucas | Baja California Sur | Mexico
From the pick-up to stay everything was great! Payments processed right away. Quick responses during planning
✓ I would recommend this agent to my family and friends.
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60th Birthday Celebration
Reviewed By Gwen - Hammond Indiana | Traveled to Aruba | Netherlands Antilles | Caribbean
Booking was smooth with no issue or concerns. Shaliah, was always available when I call & you could hear the smile in her voice when talking to you.
✓ I would recommend this agent to my family and friends.
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Best service
Reviewed By Britt - KY | Traveled to Punta Cana | Dominican Republic | Caribbean
Shaliah works to give her customers the best deal, whether they plan on traveling in a few months, or in a few days. She always has me covered! She always tries to tailor your trip to fit your needs and will even suggest attractions and activities to partake in during your stay.
✓ I would recommend this agent to my family and friends.
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Best trip ever
Reviewed By KUnique - Chicago,il | Traveled to Jamaica | Caribbean
Shaliah picked the best resort and traveling service ever I didn’t have to worry about anything she made my experience amazing
✓ I would recommend this agent to my family and friends.
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New Orleans Bday Takeover
Reviewed By Jannette - Chicago | Traveled to New Orleans | Louisiana | USA
My experience was amazing and flawless. Booking with Shaliah was easy and fast.
✓ I would recommend this agent to my family and friends.
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Curaçao
Reviewed By T. Sweet - Chicago, Il | Traveled to Curacao | Netherlands Antilles | Caribbean
Shaliah is THE BEST!!
She is patient, knowledgable, and a very effective travel agent. She was able to adapt to all the changes we made while planning and she did it with a smile. She even offered suggestions on excursions and restaurants during our travel. We also had the option of booking those excursions and restaurants through her. She makes everything so easy! I will be referring her and booking her anytime I’m trying to plan a trip!
✓ I would recommend this agent to my family and friends.
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The BEST Birthday Trip Ever!!!
Reviewed By POSH - IL | Traveled to Paris | France | Europe
I reached out to her letting her know that I wanted to go to Paris for my birthday! Although it was considered last minute she was sooo patient with me. She provided sooo many details and suggestions. She made sure my flight times were good and she picked the best hotel! We were just a block away from the Eiffel Tower! I promise that was the best birthday ever!
✓ I would recommend this agent to my family and friends.
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My 60th birthday
Reviewed By Patricia L - Matteson IL | Traveled to Punta Cana | Dominican Republic | Caribbean
It was a great experience. I enjoyed the different types of exotic foods and excursions. The people on the island were very friendly. I will for sure return. And I will definitely hire Shaliah Maddox as our Travel Agent.
✓ I would recommend this agent to my family and friends.
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Amazing customer service
Reviewed By Shay - Chicago, IL | Traveled to Jamaica | New York | USA
The trip was fantastic but leading up to the trip working with Shaliah was easy and she is very professional. I will definitely want to work with her again.
✓ I would recommend this agent to my family and friends.
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Family Vacay!
Reviewed By LRD - Oregon | Traveled to Jamaica | Caribbean
Shaliah is an exceptional travel planning professional who brings passion and dedication to creating memorable experiences. No request is too small or complex for her attention - she addresses every detail with care and precision. She works tirelessly to ensure her clients have extraordinary travel experiences tailored to their specific preferences. I highly recommend Shaliah for all your travel planning needs. Her personalized approach and commitment to excellence make her the ideal partner for turning your travel dreams into reality.
✓ I would recommend this agent to my family and friends.
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Shana’s 40th Birthday Celebration
Reviewed By Betty - Chicago Illinois | Traveled to Montego Bay | Jamaica | Caribbean
My Experience With Shaliah Was Excellent. She Was Very Professional With The Trip Planning. She Found The Best Destination With Great Amenities And Flights. She Kept Me Updated On The Trip Details
Shaliah Maddox responded
"Thank you so much!!!"
✓ I would recommend this agent to my family and friends.
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Cabo !
Reviewed By Nicole - Chicago | Traveled to Cabo San Lucas | Baja California Sur | Mexico
She is absolutely amazing! Traveled with a group of 15. A few of us arrived at different times and people were calling me about transportation. I called Shaliah from there and she still made sure everything was ok and we had no issues!! Amazing!! I refer all the time.
✓ I would recommend this agent to my family and friends.
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The best birthday ever
Reviewed By DayDayNiece - Chicago | Traveled to Montego Bay | Jamaica | Caribbean
She helped with excursions and made sure I had everything I needed so everything was a breeze. Highly recommend. She made my first time out the country amazing .
✓ I would recommend this agent to my family and friends.
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Girls Trip
Reviewed By vwilkeshorton - Chicago Illinois | Traveled to Aruba | Caribbean
She is very professional and helpful. She makes sure you will enjoy tour trip. She answer all questions and really works with your budget. Already have another trip planned.
✓ I would recommend this agent to my family and friends.
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Jamaica, Punta Cana
Reviewed By Jackie - Chicago Illinois | Traveled to Jamaica | Caribbean
Shariah was very good she lesson and worked with me on my budget and how much the trip mint to me and always came though and checked on you to make sure you were happy I will book with her again and again beautiful person inside and out
✓ I would recommend this agent to my family and friends.
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Best Disney Trip Ever!!!
Reviewed By Polly - Atlanta, GA | Traveled to Walt Disney World | Florida | USA
My agent was amazing . She was efficient in her communication and delivered exactly what I asked for ! She even checked in on us during the trip and make sure everything was to our liking . I will be booking again !!
✓ I would recommend this agent to my family and friends.
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Found a hidden gem!
Reviewed By Valencia - Chicago, IL | Traveled to Playa Del Carmen | Quintana Roo | Mexico
We booked a trip to Playa Del Carmen and Shaliah was able to find a resort that was not only new, but a hidden gem! It was great to visit a favorite destination but in a new way! It made the trip feel like it was our first time there!
✓ I would recommend this agent to my family and friends.
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Great Trip! Wonderful Vacation Planner!Planner
Reviewed By ZJ - Detroit | Traveled to Mexico
I had the pleasure of working with Shaliah for a trip to celebrate a anniversary of friends in Mexico! She did a awesome job with the booking, hotel and travel. She was avaliable for any questions or concerns and was quick to respond. I will definitely use her service again.
✓ I would recommend this agent to my family and friends.
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The magnificent trip ever
Reviewed By Terry oge - Chicago, Illinois | Traveled to Aruba | Caribbean
I met Shaliah through my sister-in-law, she said she was a great person too work with booking my trip. She was right about her very pleasant to talk to very helpful and always after my trip too. She still was helping me when I called her about a situation. She is a very sweet person, sweet attitude.
✓ I would recommend this agent to my family and friends.
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Hot girl summer get away
Reviewed By Angie B - Chicago | Traveled to Aruba | Caribbean
Planning and payments were an ease! Professional and timely when answering questions.
✓ I would recommend this agent to my family and friends.
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Supportive All the Way
Reviewed By abware11 - Chicago, IL | Traveled to Isla Mujeres | Quintana Roo | Mexico
Shaliah was helpful throughout the whole process. She was patient as we looked at multiple resorts and got us updated quotes through the trip process. When we experienced day of trip delays (flights) she coordinated with our hotel and transportation to make sure we were supported when we finally made it there. It truly a great experience to work with her. I've booked with her for 3 more trips since then.
✓ I would recommend this agent to my family and friends.
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50 B-day Vacation
Reviewed By A.D - Chicago, IL | Traveled to Jamaica | Caribbean
Shaliah was informative and available with any questions or concern from are first conversation. I will definitely book with Shaliah again.
✓ I would recommend this agent to my family and friends.
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Birthday trip
Reviewed By Antoinette - Chicago, IL | Traveled to Punta Cana | Dominican Republic | Caribbean
Everything was taken care of from beginning to end being transportation to and from airport. All the accommodations with the resort and some extra perks. This was one of the best travel experiences I had due to all the planning and care of this amazing travel agent!
✓ I would recommend this agent to my family and friends.
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Handled with care
Reviewed By killakev83 - Chicago, IL | Traveled to Jamaica | Caribbean
Shaliah is very attentive, she made sure everything ran smooth on my trip & even added a few pleasant surprises. Shaliah takes really good care of me when I book with her.
✓ I would recommend this agent to my family and friends.
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The best trip Ever to Jamaica ????
Reviewed By Agent fan angie - Chicago Illinois | Traveled to Montego Bay | Jamaica | Caribbean
Shariah is very professional it fits all your needs when you are booking a vacation. You responds on a timely fashion and can be contacted any time of day! She is awesome and is my travel agent for life! Highly recommend and appreciate her.
✓ I would recommend this agent to my family and friends.
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Awesome vacation
Reviewed By Sweets - MI | Traveled to Cancun | Quintana Roo | Mexico
Shaliah is awesome!
Goes above and beyond for clients.
✓ I would recommend this agent to my family and friends.
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My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Costa Mujeres, Quintana Roo, Mexico
Booked It 28 Times
Been There 5 Times
Shaliah was extremely professional from start to f...
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Playa Del Carmen, Quintana Roo, Mexico
Booked It 27 Times
Been There 3 Times
Shaliah was extremely professional from start to f...
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Riviera Maya, Quintana Roo, Mexico
Booked It 15 Times
Been There 4 Times
Shaliah was extremely professional from start to f...
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Cancun, Quintana Roo, Mexico
Booked It 20 Times
Been There 6 Times
The best trip of my life!!!! Period!!!!! On GOD!!!...
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Turks and Caicos Islands, Caribbean
Booked It 4 Times
Shaliah was absolutely amazing in helping us book ...
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Kenya, Africa
Booked It 2 Times
She is absolutely amazing! Traveled with a group o...
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Morocco, Africa
Booked It
We booked a trip to Playa Del Carmen and Shaliah w...
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Saint Lucia, Africa
Booked It 3 Times
This was not my first trip booked with Shaliah and...
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Amber Cove, Dominican Republic, Caribbean
Booked It 9 Times
I've experienced the most beautiful site seeing th...
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Punta Cana, Dominican Republic, Caribbean
Booked It 58 Times
Been There 8 Times
I've experienced the most beautiful site seeing th...
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Santo Domingo, Dominican Republic, Caribbean
Booked It 5 Times
Been There
I've experienced the most beautiful site seeing th...
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Falmouth, Jamaica, Caribbean
Booked It 32 Times
Been There 2 Times
Shaliah was absolutely amazing in helping us book ...
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Montego Bay, Jamaica, Caribbean
Booked It 98 Times
Been There 6 Times
Shaliah was great and very fast with helping our p...
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Negril, Jamaica, Caribbean
Booked It 12 Times
Shaliah was absolutely amazing in helping us book ...
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Ocho Rios, Jamaica, Caribbean
Booked It 6 Times
Shaliah was absolutely amazing in helping us book ...
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Runaway Bay, Jamaica, Caribbean
Booked It 7 Times
Been There
Shaliah was absolutely amazing in helping us book ...
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Curacao, Netherlands Antilles, Caribbean
Booked It 6 Times
Shaliah is THE BEST!!
She is patient, knowledgab...
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Paris, France, Europe
Booked It 3 Times
I reached out to her letting her know that I wante...
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Mykonos, Greece, Europe
Booked It 4 Times
I reached out to her letting her know that I wante...
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Santorini, Greece, Europe
Booked It 6 Times
I reached out to her letting her know that I wante...
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Isla Mujeres, Quintana Roo, Mexico
Booked It 18 Times
Been There 2 Times
Shaliah was helpful throughout the whole process. ...
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Miami, Florida, USA
Booked It 20 Times
Been There 8 Times
My agent was amazing . She was efficient in her co...
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Orlando, Florida, USA
Booked It 12 Times
Been There 10 Times
My agent was amazing . She was efficient in her co...
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South Daytona, Florida, USA
Booked It 6 Times
Been There 4 Times
My agent was amazing . She was efficient in her co...
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Las Vegas, Nevada, USA
Booked It 12 Times
Been There 9 Times
My experience was amazing and flawless. Booking wi...
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