Galapagos Islands on Celebrity

My wife and I have enjoyed Jennifer's (and her team at Fox Travel) professionally personal service for ALL our travel needs over the past two decades. When I ask for travel help from Jennifer, she makes me feel like I am an old friend and she always delivers like an old friend. I have booked both cruises in Europe and North America and all inclusive Caribbean resorts with Jennifer (at least two to three trips per year) knowing she was always available should I have a question or issue. For example...just this year we needed to cancel a two week trip to a Caribbean resort a month before our departure date due to an unexpected death in our family. Jennifer took care of all the details of postponing the trip without any penalty at a time when we were focused elsewhere. It is also appreciated that she offers a military/first responder discount. Booking with Jennifer has given us wonderful personal service at a great value.

Jennifer McCoy is an exceptional travel agent who consistently goes above and beyond for her clients. She is incredibly friendly, knowledgeable, and easy to work with. Whether we reach out by email or phone, she responds quickly and always makes us feel like a priority. Her professionalism and warmth make every interaction enjoyable. What we appreciate most is her ability to provide thoughtful, personalized travel recommendations for any type of trip. From simple getaways to more detailed itineraries, Jennifer always has great ideas and helpful insights. We truly feel that she makes time for us and genuinely cares about creating the best travel experiences possible. Highly recommend her!

Well organized and had more than you would ever want

Jennifer walked us through the steps from start to finish! Very helpful!

We first heard about the Celebrity Reflection Nov 2025 Cruise from friends, and decided to join them. Unfortunately when we went to book the cruise we discovered it was sold out. Our friends contacted Jennifer and 2 days later she contacted us with a room. Although the cabin wasn’t the one we wanted we booked the cruise and Jennifer said she would let us know if a different room became available. One week later Jennifer reached out to us with a room that we really wanted. During the pre booking process we had several questions about the cruise and Jennifer was always available and answered our questions patiently and professionallly. The cruise itself was fabulous. We met Jennifer several times during the cruise and she is as lovely in person as she was on the phone. You can tell she loves her job and is truly a people person. In summary, we had a fabulous cruise that was made possible by Jennifer of Fox Travel. Highly recommended. Thank you Jennifer

Helpful, extremely knowledgeable, always ready to fix a problem. Jennifer is absolutely the best!

Jenifer was able to provide us with a balcony cabin according to our needs. She was also able to provide us with recommendations on Hotels for a pre-cruise night (close to the Airport and close to he Cruise port). We will book through Jenifer in the future.

Jennifer has been an outstanding service provider to us for years now. She is exceptional at her job and has made our travel life so much easier

Jennifer helped us book a cruise from Athens, Greece to Rome, Italy. She was very helpful with all of our questions. We stayed extra nights on the front end and back end of the cruise. We had questions regarding hotels, transports, insurance, etc., etc. She was very accessible in the planning process a had lots of great information. She definitely gave us the feeling that we were not doing this alone and had a solid contact, in the US, in case there were any problems along the way. Fortunately, there were none. Great experience with Jennifer and great experience with the cruise line! We have been on previous cruises (all good), but all in the Caribbean. Our next one will likely be booked through Jennifer again in a location TBD! Thank you Jennifer!!

I have used Jennifer as my travel agent for many years. I work with her at least once a year. She is prompt to get back to me when I have questions. She has always put in our travel requests with the resorts we use and is a valuable resource if we have questions or problems. We will continue to use her as long as she is available!

Whole trip was great! The facilities, accommodations, food and service were all first class. All the guests were friendly and everyone got along exceptionally well all week. Special thanks to Jennifer, Chris and Jim for being wonderful hosts!

Jennifer is detail oriented and that attention to detail begins as much as a year in advance. Queries on dates, times, pickups are answered quickly. We always enjoy her company at the resorts as even there any concerns or problems are addressed on site.

Our Galapagos all-inclusive cruise on the Celebrity Flora was even better than advertised. There were 3 excursion options each day so everyone could find something suited to them. Food, drinks, service, rooms, and ship amenities were all stellar. Jennifer was on hand every step of the way.

The ship we sailed on was beautiful, all staff were over the top helpful. I have not experienced such warm service. Excellent meals, varied and interesting excursions. Jennifer and team nailed down a trip of a lifetime. And yes, travelling with likeminded people is more fun!!

Everything was just perfect . We enjoyed every moment except bring eaten alive by Mosquitoes and fire ants while planting baby trees in the forest . I highly recommend Castaways for all travel ventures .

I have had travel experiences with Jennifer’s company and her personally for several decades. Resort's, cruises and land travel with destinations around the world. They have always created some of my most treasured memories. Not only did the advice about the possibilities turn out to be spot on what we were looking for, but the arrangements and accommodations made it easy and a pleasure for us. It’s so valuable having someone who takes time to know you and provide highly personalized service. I highly recommend this company and Jennifer.

In Quito we joined the pre trip as well as the Galapagos Cruise. Everything was well organised. The second day trip to the rainforest was great. Celebrity day trips onto the island was efficient and informative.