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- Ocean, River & Accessible Travel Cruise Specialist
Ocean, River & Accessible Travel Cruise Specialist
Jennifer Cratsley
Niagara Falls, NY Travel Agent· 3 Years of Experience
Areas of expertise
Destinations:
At Sea, Europe, Caribbean, South America, CanadaInterests:
Cruises, Special Needs, Couples & Romance, Family Vacations, Disney VacationsSuppliers:
MSC Cruises, Disney, Celebrity Cruises, Royal Caribbean, Princess Cruises®About Me
I am a passionate travel advisor and the visionary behind CM Travel Agency LLC, specializing in ocean cruises, river cruises, and accessible travel experiences for individuals with special needs. With a deep commitment to creating meaningful, inclusive journeys, I ensure that every traveler—regardless of mobility, sensory, or developmental needs—can explore the world with confidence and ease. With extensive knowledge of leading ocean and river cruise lines, I expertly match clients with the perfect itineraries, ships, and accommodations. From luxury river voyages through Europe to immersive ocean sailings across the globe, I will curate experiences that align with each of my traveler’s unique preferences, comfort levels, and accessibility requirements. I am also a strong advocate for special needs and autism-friendly travel. I work closely with cruise lines, tour operators, and destination partners to secure appropriate accommodations, accessibility features, and support services—allowing families and individuals to travel stress-free. My expertise include mobility accommodations, sensory-friendly planning, and personalized travel support from start to finish. As the creator and host of the Wish Fulfilled podcast and Mindful Mondays partnered with Red Barn in Orchard Park, NY, I inspire others to turn their travel dreams into reality. Through my storytelling and professional insight, I empower travelers to explore the world without limitations. Whether planning a relaxing river cruise, an adventurous ocean voyage, or a fully customized accessible itinerary, my mission is simple: to make every travel wish fulfilled—safely, seamlessly, and inclusively...one trip at a time--making memories that last a lifetime!
River Cruise Specialist
I am a dedicated river cruise specialist helping travelers plan unforgettable river cruise vacations throughout Europe and beyond. As an experienced river cruise travel agent, I specialize in top cruise lines including AmaWaterways, Viking River Cruises, Avalon Waterways, and more. I work closely with each client to match them with the perfect river cruise itinerary—whether sailing the Danube, Rhine, or others. From luxury river cruises to culturally immersive journeys, I will ensure every detail is handled, including excursions, accommodations, and personalized travel support. Known for my expertise in river cruisers, I make the booking process simple, stress-free, and tailored to each traveler’s needs.
Areas of expertise
Destinations:
At Sea, Europe, Caribbean, South America, CanadaInterests:
Cruises, Special Needs, Couples & Romance, Family Vacations, Disney VacationsSuppliers:
MSC Cruises, Disney, Celebrity Cruises, Royal Caribbean, Princess Cruises®Certifications & Awards








