Sandals and Beaches Elite Advisor Specialist

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Marlene Henderson, Travel Agent in Markham, ON

Marlene Henderson

Markham, ON Travel Agent
Super Agent

Marlene Henderson

Markham, ON · 2 Years of Experience

An independent agent with Onvigo Inc, a Travel Leaders Network Affiliate Agency
5.0
(44)
100% Recommended
Working with Marlene our travel agent was an absolute pleasure from start to finish. She was incredibly responsive, answering every question quickly and thoroughly, and addressing... Read More >
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Areas of expertise

Destinations:

Jamaica, St. Lucia, Bahamas

Interests:

Adult Only, All Inclusive, Couples & Romance, Honeymoons, Family Vacations

Suppliers:

Sandals Resorts, Air Canada Vacations

About Me

sandals Elite Advisor
sandals Elite Advisor

I recently completed the Sandals/Beaches Elite Advisor training program!! I love the Sandals brand and have personally travelled to several Sandals properties in the Caribbean. Properties I've stayed at include Sandals Grande & Regency La Toc in St. Lucia (2 times) and Sandals Ochi Beach Resort & Royal Caribbean in Jamaica. I have also toured Sandals Halcyon in St. Lucia and Sandals Montego Bay in Jamaica.

I love the luxury included features at Sandals and the romantic atmosphere for couples. There is a no tipping policy at all Sandals properties, so leave your wallet in your safe!! There are extras you can add to your trip including spa treatments or specialty wines if you choose to pamper yourself!

Everything is high end from the bathroom amenities, to the incredibly comfortable beds, to the amazing meals and high quality furnishings throughout the property. Activities vary from resort to resort, and include various non-motorized water sports and daily activities you can join in or watch from your lounge chair. Several properties have golf courses on site or nearby that you can play for free, carts & caddie fees apply.

The staff at all properties really stand out for their attention to detail and friendly, outgoing personalities. Whether it's the check in staff, bartenders or wait staff, or the entertainment staff, you will feel like you have been welcomed to your home away from home!

Sandals also rewards return guests with an amazing loyalty program that offers upgrades and many extra benefits, including a fantastic return guest dinner that is a highlight you won't want to miss!

I'd love to share more with you about the incredible benefits of booking a vacation at any of the Sandals properties!! With 20 properties located across 10 different Caribbean islands, I can help you find the one that's best for you! And if you're travelling with young ones, the family friendly Beaches properties will fit the bill! 

REVIEWS

Rating: 5.0
44 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 44 reviews

Best trip and Wedding
Reviewed By Kar - Niagara Falls | Traveled to Punta Cana | Dominican Republic | Caribbean
Working with Marlene our travel agent was an absolute pleasure from start to finish. She was incredibly responsive, answering every question quickly and thoroughly, and addressing any concerns right on the spot. No matter how small the detail, she made sure everything was handled with care and professionalism. What truly stood out was how much she genuinely cared about her clients. We were traveling as a large group, which can often be challenging to coordinate, but she kept everything perfectly organized and running smoothly. Her attention to detail, patience, and dedication ensured that every single one of us felt supported and stress-free throughout the entire process. Thanks to her hard work and commitment, our trip was not only seamless but also incredibly enjoyable. She went above and beyond to make sure we were all happy, and it truly made a difference. I would highly recommend her to anyone looking for a reliable, thoughtful, and exceptional travel agent.
Marlene Henderson responded
"Thank you so much for your thoughtful and kind review!! I appreciate you taking the time to give this feedback and I am so glad you were happy with your trip and with the whole booking process!! It means so much to hear that you were pleased with everything from start to finish!! Thanks again for your recommendation and review!!"
I would recommend this agent to my family and friends.
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She Didn’t Just Plan it She Made it Perfect!
Reviewed By Katie1030 - Lockport, NY | Traveled to Punta Cana | Dominican Republic | Caribbean
I cannot say enough incredible things about Marlene. From the very beginning, she went above and beyond to make my cousin’s destination wedding an unforgettable experience for all of us. Planning travel for a large group—especially for something as meaningful as a wedding—can be overwhelming, but she made the entire process seamless. Every detail was handled with care, organization, and professionalism. She was always available to answer questions, offer guidance, and make sure everyone felt confident and taken care of. What truly set her apart, though, was that she traveled with us. Having her there on-site brought such a sense of ease and reassurance. Marlene anticipated needs before they even came up and handled anything behind the scenes so effortlessly that all we had to do was enjoy ourselves and celebrate. Because of her, the entire trip felt smooth, stress-free, and truly special. It’s rare to find someone who is not only incredibly skilled at what they do, but who also genuinely cares about the people they’re helping. I would recommend her in a heartbeat to anyone planning travel—especially for big, meaningful events. She didn’t just plan a trip, she helped create lifelong memories for all of us.
Marlene Henderson responded
"Thank you so much for your incredibly kind words! It means everything to know this wedding trip felt perfect and truly unforgettable--that's exactly what I was hoping for. I'm so grateful to have been able to plan this trip with the bride & groom, and their family and friends. Being their to watch it all unfold was just the icing on the cake!! This was an absolute pleasure for me to help plan from start to finish and it was wonderful to meet so many fabulous people along the way!! Thanks again!!"
I would recommend this agent to my family and friends.
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Best trip and wedding!
Reviewed By DianaG - Toronto | Traveled to Punta Cana | Dominican Republic | Caribbean
Marlene was a pleasure, her attention to detail was exceptional and unmatched. We would highly recommend booking with Marlene for all your travel needs. She is the best!
Marlene Henderson responded
"Thank you so much for your kind words!! I truly believe the little details make all the difference so it means a lot that you noticed. I love helping take the stress of planning off travellers and allowing them to just enjoy the vacation!! Thank you again!"
I would recommend this agent to my family and friends.
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First family vacation/wedding
Reviewed By The Cali’s - Niagara Falls ON | Traveled to Punta Cana | Dominican Republic | Caribbean
We had the most positive experience with Marlene. This was our first family vacation and Marlene made everything so easy to navigate. She was accessible for questions and prompt in her responses. She makes you feel like family as she puts so much thought and care into the planning. Her passion for her work is evident. All trips moving forward will be planned with Marlene!
Marlene Henderson responded
"Thank you so much!!! It means so much to me that your family had a wonderful vacation and that you had a positive experience with me. It was a pleasure helping you plan this trip with your friends and family. I love hearing that you found it easy to navigate!! That is exactly what I hope to do for families!!! "
I would recommend this agent to my family and friends.
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Family destination wedding
Reviewed By Dan and Kelly - Niagara Falls | Traveled to Punta Cana | Dominican Republic | Caribbean
Marlene was amazing every step of the way . Communicated everything. She organized the whole trip and travelled with us . She even booked some extra excursions that made the trip memorable. Highly recommend
Marlene Henderson responded
"Thanks so much for your kind words!! It was a wonderful trip and so happy to have been able to make it a memorable one for you and your family!!!"
I would recommend this agent to my family and friends.
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Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
Princess Commodore Certified
Princess Commodore Certified
Viking Expeditions Expert
Viking Expeditions Expert
Viking Expert
Viking Expert
Viking Oceans Expert
Viking Oceans Expert
Viking Rivers Expert
Viking Rivers Expert

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Sandals St Lucia, Regency La Toc
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