Amazing Trip to Disneyland
Reviewed By KKostroun - San Antonio, Texas | Traveled to Disneyland | California | USA
Kelly was AMAZING at helping us plan our trip to Disneyland! She was incredibly patient with us as we figured out our last minute travel needs. She sent easy to interpret comparisons of our choices for hotels, flights, etc, made it so much easier to make each decision! She even sent us a Park Crowd chart to help us pick which days to go--- did not even know that was a thing! Once we had our plans set, she made a thoughtful example itinerary and mailed it to us with some cute stickers and a signature book for the kids! We were blown away!
Once we got to Disney I was thrilled by the car service she had chosen which picked us up from the Airport with car seats installed and just the nicest driver - a million times better than an uber or renting a car!
She knew all the tricks including the early entry and Lightning passes (which she called and went over with us before the trip so we were on top of it). And she checked in on us while we were there and even helped us add an additional day in the Park because we were having so much fun!
Our kids had the best time (5 year old and 18 month old) and we could not have done any of it without Kelly - we'll be using her for all our trips moving forward! Highly recommend!!!
✓ I would recommend this agent to my family and friends.
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Amazing help!
Reviewed By Samantha - Oak Park, California | Traveled to Orlando | Florida | USA
I changed my mind about plans at least 3 or 4 times for our Disney trip and Kelly was amazing talking me through options and making the changes. She helped secure us everything we wanted to do and gave helpful transportation and packing tips as well. She checked in at the time of our trip and made it known she was available if we needed anything. I highly recommend using Kelly for your trip planning!
Kelly Gugel responded
"So glad you all enjoyed the trip! It was so much fun to plan."
✓ I would recommend this agent to my family and friends.
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Amazing trip, thanks to Kelly!
Reviewed By Cynthia - Houston, Texas | Traveled to Playa Mujeres | Quintana Roo | Mexico
Kelly took care of everything for our corporate group trip from start to finish. She was so helpful, thorough and responsive throughout the entire process. The flights, resort, schedule, and amenities were perfect. Our trip was everything we could have asked for and more - couldn’t recommend Kelly enough!
Kelly Gugel responded
"It was a pleasure planning your group trip! I'm so glad everyone enjoyed the celebration!"
✓ I would recommend this agent to my family and friends.
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Very impressive!
Reviewed By Aida G. Dieck - Austin | Traveled to Orlando | Florida | USA
We had an outstanding experience having Kelly plan our Disney World vacation. From the very beginning, she was incredibly organized, responsive, and attentive to every detail. Anytime we had a question or sent a text, she responded quickly and always had the answers we needed.
Even in a time when many people book trips themselves, having her expertise made all the difference. She took the stress out of planning and ensured everything went smoothly, allowing us to simply enjoy our vacation.
We were truly impressed with her professionalism, knowledge, and exceptional customer service. I would absolutely use her again for future trips and highly recommend her to anyone looking for a seamless and enjoyable travel planning experience.
✓ I would recommend this agent to my family and friends.
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The best
Reviewed By Kelly Gugel - Austin | Traveled to Disneyland | California | USA
Best agent with whom I’ve ever worked. Knowledgeable, responsive, available, pleasant
✓ I would recommend this agent to my family and friends.
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Disney Dream Trip - Camila Takes Disney!
Reviewed By Melissa Thaxton | Shop Mila & Me - Austin, Texas | Traveled to Orlando | Florida | USA
From the very beginning, Kelly was absolutely incredible. She was responsive, organized, and genuinely invested in making our Disney trip as magical and stress-free as possible.
She took the time to get to know our family and tailored every recommendation to our preferences. From Bibbidi Bobbidi Boutique and Cinderella's Royal Table to Tusker House, EPCOT, Animal Kingdom, and Hollywood Studios, every suggestion was spot on. She helped prioritize the experiences that would be the most memorable for my six-year-old daughter while making sure the adults had an amazing trip too.
Kelly stayed on top of every dining reservation, Lightning Lane, and special experience. She knew exactly when reservation windows opened and secured all of our top choices. Even while we were at Disney, she continued monitoring reservations and reached out when better times became available. Anytime we needed to pivot, she responded almost immediately.
What I appreciated most was that she helped us set realistic expectations. Instead of trying to cram everything into one trip, she created a thoughtful plan that gave us flexibility while making the most of every day. Her advice—from doing the safari first thing in the morning to planning midday pool breaks and choosing the best Lightning Lane options—made a huge difference.
More than anything, Kelly genuinely cared. She knew how meaningful this trip was to me and how long I had dreamed of taking my daughter to Disney World. Her enthusiasm, attention to detail, and personal investment made the entire experience feel so special.
Everyone in my family commented on how amazing she was. I truly can't imagine planning another Disney vacation without her and would recommend her to anyone looking for an exceptional travel planner.
✓ I would recommend this agent to my family and friends.
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Disney Dream Trip - Camila Takes Disney!
Reviewed By Melissa Thaxton | Shop Mila & Me - Austin, Texas | Traveled to Orlando | Florida | USA
From the very beginning, Kelly was absolutely incredible. She was responsive, organized, and genuinely invested in making our Disney trip as magical and stress-free as possible.
She took the time to get to know our family and tailored every recommendation to our preferences. From Bibbidi Bobbidi Boutique and Cinderella's Royal Table to Tusker House, EPCOT, Animal Kingdom, and Hollywood Studios, every suggestion was spot on. She helped prioritize the experiences that would be the most memorable for my six-year-old daughter while making sure the adults had an amazing trip too.
Kelly stayed on top of every dining reservation, Lightning Lane, and special experience. She knew exactly when reservation windows opened and secured all of our top choices. Even while we were at Disney, she continued monitoring reservations and reached out when better times became available. Anytime we needed to pivot, she responded almost immediately.
What I appreciated most was that she helped us set realistic expectations. Instead of trying to cram everything into one trip, she created a thoughtful plan that gave us flexibility while making the most of every day. Her advice—from doing the safari first thing in the morning to planning midday pool breaks and choosing the best Lightning Lane options—made a huge difference.
More than anything, Kelly genuinely cared. She knew how meaningful this trip was to me and how long I had dreamed of taking my daughter to Disney World. Her enthusiasm, attention to detail, and personal investment made the entire experience feel so special.
Everyone in my family commented on how amazing she was. I truly can't imagine planning another Disney vacation without her and would recommend her to anyone looking for an exceptional travel planner.
✓ I would recommend this agent to my family and friends.
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Mother & Daughter Paris Trip
Reviewed By Cheryl and Laura - Cheshire, CT | Traveled to Paris | France | Europe
We started working with Kelly about 18 months before our trip. She was super helpful always guiding us and giving us great information. She was awesome with details and listened to everything we wanted to do and incorporated them into our plans. She stayed in touch during our trip with some updates since we were there during the hottest week ever! Kelly helped make our trip the trip of a lifetime.
✓ I would recommend this agent to my family and friends.
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Our first family cruise
Reviewed By ETurn1015 - Lexington, SC | Traveled to Grand Turk | Turks and Caicos Islands | Caribbean
Kelly made sure that all of our needs and requests were taken care of every step of the planning process. We had never used a travel agent before, and will never be planning any vacations without her help!! We cannot recommend Kelly enough.
✓ I would recommend this agent to my family and friends.
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A lifesaver!
Reviewed By Beth H - New Jersey | Traveled to Europe
I had the framework in place for my trip, but I was completely overwhelmed with the detailed planning. Kelly to the rescue!! Not only was she a joy to work with, but she also had many great ideas and truly helped make my vision a reality. I had a very last-minute and major change to my itinerary and I was embarrassed to call her to tell her, but she didn't blink an eye. She helped me cancel/re-book/etc. and was so kind and understanding about it. She really listened to what we wanted to do and helped us get the most out of our precious time together. She was also in touch multiple times while we were on our trip to provide help, offer reminders, and to check-in on us. I can't wait to use Kelly again for our next trip...she is the BEST!!
Kelly Gugel responded
"Thank you so much for your kind words! It was a joy helping you bring your trip to life. I loved being part of your adventure and can’t wait to plan the next one with you!"
✓ I would recommend this agent to my family and friends.
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Excellent excellent excellent from beginning to end!!!!!
Reviewed By Bloem&AinsFam - Baton Rouge, LA | Traveled to Walt Disney World | Florida | USA
We cannot express how much we enjoyed working with Kelly!! She is the perfect travel agent in every way! From her range of knowledge, personal experiences, detailed organization and thorough follow up process…. She makes the process easy, fun, organized and seamless! I would use for every and any trip! Thank you Kelly for all your help and hard work!! We so very appreciate everything you did to help us with our wonderful trip!
Kelly Gugel responded
"It was so much fun helping you plan your trip and I'm so glad you all had a good time!"
✓ I would recommend this agent to my family and friends.
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Austria in August
Reviewed By michellek - NJ | Traveled to Austria | Europe
Kelly helped us plan an amazing family trip to Austria. We traveled as a group of five, so the sleeping situation was daunting but she found roomy accommodations that allowed for all of us to be comfortable and close to each other. Kelly also found great airfare and helped book many train tickets to help us get around easily. I would highly recommend her services.
✓ I would recommend this agent to my family and friends.
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