Ocean and River Cruise Specialist

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Vanessa Contreras, Travel Agent in Oakville, ON

Vanessa Contreras

Oakville, ON Travel Agent

Vanessa Contreras

Oakville, ON · 2 Years of Experience

Cruise Holidays of Oakville, a Travel Leaders Network Affiliate Agency
5.0
(6)
100% Recommended
We loved every minute of our cruise on Star of the Seas and Vanessa helped to make it seamless. Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Mediterranean, Europe, Rhine River, Douro River, Danube

Interests:

Cruises, River Cruises, Luxury Cruises, Celebration Travel

Suppliers:

AmaWaterways, Avalon Waterways, Oceania Cruises, Regent Seven Seas Cruises, Celebrity Cruises

About Me

S'Illot, Cala Morlanda, Mallorca, Spain
S'Illot, Cala Morlanda, Mallorca, Spain

From Passion to Profession Beginnings in Travel: My journey into the travel industry started with a deep love for exploration and an appreciation for diverse cultures. Living in Saudi Arabia and experiencing a world rich with cultural diversity inspired me to become a travel agent. I was fascinated by the endless learning and wanted to help others enjoy unique travel experiences that open their minds and hearts.

Energized by Global Exploration: I'm passionately driven by the vast learning opportunities that travel offers. Witnessing my children thrive in a multicultural environment motivated me to share similar impactful experiences with my clients. I strive to craft trips that resonate deeply and transform travelers.

Expertise Founded in Customer Service Excellence: Although I'm relatively new to being a travel agent, I bring over thirty years of customer service expertise. This foundation ensures that I pay special attention to fulfilling each client's needs, crafting personalized travel journeys that turn dreams into reality with trust and reliability.

Guided by Core Service Values: My dedication to ensuring client satisfaction is guided by honesty, empathy, and authenticity. I embrace the principle of treating clients as I would like to be treated. By truly understanding what travelers envision, I aim to create seamless and delightful travel experiences.

Embracing an Ethical Travel Approach: My travel ethic focuses on respect, cultural appreciation, and sustainability. I believe in the transformative power of travel to broaden horizons and connect people with local communities. My goal is to ensure that every journey enriches both the traveler and the destination.

Additional Languages
Spanish

Family Cruise Specialist

When cruising as a family, choosing the right cruise line and ship makes all the difference. Many cruise lines go above and beyond to cater to families, offering activities and amenities designed to delight everyone.

As your personal cruise expert, I can help you find the perfect ship and itinerary to match your family’s needs and create memories you’ll treasure forever. Embarking on a family cruise is the perfect way to create lasting memories together—and choosing the right cruise can make all the difference. My specialty is designing family-friendly cruise experiences tailored to all ages, so every member of your family enjoys an unforgettable journey filled with fun, relaxation, and discovery.

REVIEWS

Rating: 5.0
6 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 6 reviews

Brand new RC ship
Reviewed By Lesley - Oakville | Traveled to Caribbean Sea | At Sea | At Sea
We loved every minute of our cruise on Star of the Seas and Vanessa helped to make it seamless.
Vanessa Contreras responded
"Hi Lesley, Thank you so much for your wonderful review! ?? I’m thrilled to hear that you loved every minute of your cruise on Star of the Seas. It was such a pleasure helping you plan your trip, and I’m so glad everything felt seamless. I hope your memories from this cruise bring a big smile to you and your family for years to come! Vanessa "
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful girlfriend trip!!!!
Reviewed By Gladiola - Toronto | Traveled to Portugal | Europe
From the beginning to the end, Vanessa help and advised us on how to get the best out of our cruise. Excellent customer service!!!!!
Vanessa Contreras responded
"Hi Gladys, Thank you so much for your kind words! ?? I’m thrilled to hear that your girlfriend trip was wonderful and that I could help you get the very best out of your cruise. It was such a pleasure assisting you, and your excitement makes all the work so worthwhile! Wishing you many more amazing adventures, Vanessa"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
An excellent vacation.
Reviewed By G & D - Ont. | Traveled to Barcelona | Spain | Europe
3 nights in a Barcelona hotel perfectly situated. A repositioning cruise. Not one issue. Bookings were perfect. Communication couldn’t have been better. Couldn’t have asked for more. Thank you Vanessa.
Vanessa Contreras responded
"Thank you so much for your wonderful review! I’m really happy to hear everything went smoothly. It was truly my pleasure to help, and I’m glad the communication made things even easier for you. If you ever need anything for a future trip, I’m always here to help. Thanks again for your kind words!"
I would recommend this agent to my family and friends.
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Always there when we need her
Reviewed By Agentreview - Oakville, Ontario | Traveled to England | Europe
Vanessa has helped us to book quite a number of cruises and we have been so impressed with how enjoyable she is to deal with. Always helpful and efficient at all stages of the process. She is willing to go the extra mile for us as we discovered when a problem arose with a cruise booking. It is great to know she is there on our side.
Vanessa Contreras responded
"Thank you so much! I really enjoy helping you plan your cruises, and I’m glad I could be there when that little hiccup came up. It’s always great working with you, and I’m looking forward to the next adventure we plan together!"
I would recommend this agent to my family and friends.
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Family cruise to Alaska
Reviewed By KFamily - Mississauga, ON | Traveled to Alaska | USA
Vanessa was a great organizer of our trip. She provided us with detailed information and helped us choose the perfect trip for our family. She was quick to answer any of our questions and helped us understand everything well. Overall, we are very grateful to have had Vanessa's help in planning this vacation and will make sure to contact her for future trips!
Vanessa Contreras responded
"Thank you so much for your kind words! I’m really happy to hear that the information and guidance were helpful in planning the perfect trip for your family. It was a pleasure working with you, and I’m glad I could make everything clear and easy along the way. I truly appreciate your trust, and I’ll be here anytime you’re ready to start planning your next adventure! "
I would recommend this agent to my family and friends.
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Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
Celebrity Learning Certification
Celebrity Learning Certification
Holland America Line Academy Specialist
Holland America Line Academy Specialist
Oceania Certified Specialist
Oceania Certified Specialist
Oceania Certified Travel Advisor
Oceania Certified Travel Advisor
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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