Dream Vacations & Personalized Travel Planning

Looking for a Travel Agent I called Travel Leaders in Eau Claire, WI. I was referred to Lori Bierman. I told her my name Fran Frank and would like some help in planning a trip October 21st to October 26th to Disney World FL, for myself, my son and my adult grandson. We set up an appointment for September 22nd at her office in Eau Claire. Entrances to the Agency reception was very friendly. Lori introduced herself self, we shook hands, began with friendly conversation. I felt very comfortable and relaxed. She led me to her office. To begin she wanted to know who was going on the trip, where to and dates. She immediately on her large screen showed me some of the options I have. Disney Resorts, for what was available. Just too expensive. She then suggested we review hotels that are in the Disney area. In meeting my needs and what was offered I made the decision to do The Wyndham Gardens Lake Buena Vista Disney Springs Resort Area. Lori was so efficient in putting all my needs in order. Reviewing everything with me as she went along. Flight Plans, Hotel Reservations, Disney Tickets,Transportation and all reservation numbers. After being excited with what she offered. I accepted. I returned to her office on October 7th to review the Travel Itinerary for myself, son and grandson. She explained all the details of the trip so clearly and easy for me to understand and answered my question. I can’t thank Lori enough for making our trip so much fun. She went above and beyond to make everything right for us. The minute we got to the airport to the time we got back there wasn’t, one thing we could complain about. Thanks to Lori Bierman.

We have never been to Hawaii before, so we contacted Lori to help plan our vacation. She was so knowledgeable about each island and helped us choose Oahu and we stayed in Waikiki snd it was perfect! I would definitely recommend Lori to help plan your next vacation!

It was a last minute decision really to take a trip like this. Something we have never done before and so knew we wanted someone to help us make the right choices. Lori walked us through everything and answered any and all questions that I had every step of the way.

Lori Bierman did a wonderful job helping us organize and complete our plans to book a Globus tour of four of the Hawaiian islands. On two of our previous Globus trips, we had difficulty using our TSA Pre Check status. Lori made sure our numbers were recorded properly, and we were finally able to use the TSA option on the way home. In addition to Lori's help with booking our flights, she suggested "comfort seating" which made the long flights much more pleasant and well worth the additional cost. She was very helpful in suggesting different tours we might enjoy, places of interest we'd like, and made recommendations about appropriate tips for the tour guides, drivers, and hotel workers. She also suggested extra activities we might choose to make our journey fun, but not exhausting. We are also very grateful to Lori for helping us receive our "Globus Welcome Back Bonus" for this trip! The extra money was a welcome savings for us! Our local Globus tour guide, Pat Van Every, was also excellent! She gave personal attention to every person on the trip by getting to know everyone by name and making specific suggestions to each person or group, and telling us about places of interest, photo opportunities, and extra activities. She was also very knowledgeable about local points of interest, times when visits would be most convenient in popular venues, and where to find to out of the way shops and restaurants to visit during our free time. We were very pleased with the hotels, food, and local tours and guides. Even though there were 28 people in our group (when were told there would be about 16) everyone in the group was pleasant, on time, and became fun travel partners. The local people in Hawaii were also very friendly, helpful, and accommodating. It was a trip we will remember fondly for the rest of our lives!

5 Stars for Lori Bierman and Travel Leaders. Lori was on top of everything to make sure our first cruise was enjoyable. We told her we wanted to try a cruise to see if we liked it, and we did. She put us on the perfect cruise and ensured we were very well-prepared for the new experience. We really appreciated the smooth and stress-free planning that she did for us. We strongly recommend Lori for travel planning. The whole trip was amazing, and the bottom line is we are happy and will have her help us in the future with our travel plans.