Heather Thompson, VTA, Travel Agent in Encino, CA

Heather Thompson, VTA

Encino, CA Travel Agent

Heather Thompson, VTA

Encino, CA · 2 Years of Experience

Purple Suitcase Travel, an independent agent with KHM Travel Group, a Travel Leaders Network Affiliate Agency
5.0
(4)
100% Recommended
We have used Heather to arrange a a number of our vacations including airline reseverations, cruise line bookings and destinations, airport and hotel car pickups and... Read More >
About
Reviews
Certificates & Awards

Areas of expertise

Destinations:

Mediterranean Sea, Croatia, Italy, France, Greece

Interests:

Cruises, Luxury Cruises, River Cruises, Adult Only, Solo Travel

Suppliers:

Holland America Line, Oceania Cruises, AmaWaterways, Virgin Voyages, Norwegian Cruise Line

About Me

River and Ocean Cruises & Europe Itineraries

Hi there! I’m Heather Thompson — a luxury travel agent, group travel specialist, and cruise-obsessed travel agent behind Purple Suitcase Travel.

I help couples, families, and friend groups plan unforgettable vacations without the stress or guesswork.

Whether you’re dreaming of

  • a Mediterranean cruise,
  • a bucket-list trip to Italy or Greece, or
  • a perfectly planned group getaway,

I design travel experiences that feel personal, seamless, and thoughtfully curated.  I specialize in luxury travel planning, ocean and river cruises, and group travel.

My favorite cruise destinations include Italy, Greece, France, and Croatia, and I work closely with clients to help them choose the cruise line and style of travel that fits their interests, pace, and travel goals.

From romantic cruises to multi-generational family vacations and milestone celebrations, I make group travel easy and enjoyable from start to finish.

Here’s the thing: I’m not here to hand you a brochure and hope for the best.

I don’t believe in cookie-cutter itineraries or one-size-fits-all trips. I design custom, concierge-style travel experiences that are tailored to you — from the first “I think we want to go to Italy?” conversation all the way through your return home.

I’ve always been the planner friend — the one with the spreadsheets, restaurant lists, and backup plans.

Turning that skill into a career was a natural fit, and now I help busy travelers book smarter, better vacations with confidence.

I am certified and trained with top cruise lines including Oceania Cruise Line, Norwegian Cruise Line, Virgin Voyages, Royal Caribbean, and Holland America.

I stay up to date on cruise ships, itineraries, cabin options, shore excursions, best travel seasons, and port experiences so I can guide my clients toward the best possible choices.

From selecting the right cruise line to coordinating flights, transfers, and on-the-ground details, I handle it all.

I’m based in Encino,California, but I work with clients across the United States who are looking for a luxury travel agent they can trust to manage the details and elevate the experience. 

What sets me apart is my relationship-driven approach. I don’t just book trips — I partner with my clients. I pay close attention to the small details that make a big difference: flight times that make sense, smooth transfers, realistic pacing, and experiences you won’t find buried three clicks deep on a random blog.

My clients describe me as extremely organized, detail-oriented, easy to work with, and a true itinerary nerd.

I’m also known as a bit of a cruise whisperer — there truly is a ship for every travel style, and I love helping clients find the one that fits them best.

If you’re dreaming of

  • cruising the Mediterranean,
  • exploring ancient cities one day and relaxing on the beach the next,
  • planning a group trip without doing all the work yourself, or 
  • finally taking that bucket-list vacation you’ve been putting off,

I’d love to help.  Let’s pack that purple suitcase and create something unforgettable.  

Luxury Cruise & Group Travel Agent

Lady Liberty from the deck of Oceania Allura
Lady Liberty from the deck of Oceania Allura

I specialize in luxury cruise travel for clients seeking an elevated, adult-focused experience with exceptional service and outstanding cuisine.

Luxury cruise lines such as Oceania are a favorite for many of my travelers thanks to their refined atmosphere with no kids, specialty dining venues included, and attentive, personalized service.

I work closely with clients to select the right itinerary, ship, and stateroom, then enhance the journey with custom pre- or post-cruise land experiences in your port cities. I handle flights, transfers, and logistics so the entire trip feels seamless from departure to return.

This style of travel is ideal for couples, friends, and experienced travelers who value comfort, calm, and thoughtful planning.

REVIEWS

Rating: 5.0
4 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 4 reviews

Cruise
Reviewed By Jim T. - Los Angeles, CA | Traveled to Montreal | Quebec | Canada
We have used Heather to arrange a a number of our vacations including airline reseverations, cruise line bookings and destinations, airport and hotel car pickups and more. Heather is so efficient and detail oriented so everything is handled quickly and without any issues and if there is she will be very quick to solve any problems. We highly recommend Heather for any vacation plans!
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Planning Perfection with Heather!
Reviewed By Cool Mom - Burlington, Vermont | Traveled to San Diego | California | USA
Heather was phenomenal! She planned our San Diego–LA trip seamlessly, even navigating wildfire worries with calm efficiency. From flights and hotels to a private Hollywood tour, everything was flawless. Her tip to take the train instead of driving? Game-changer. She booked us a beachside gem in Venice that even wowed my teens—bikes included! Her quick responses and smart suggestions let me focus on making memories with my kids, not logistics. I’d recommend her to anyone looking for a smooth, unforgettable getaway.
Heather Thompson, VTA responded
"Thank you. It was so fun to plan this adventure for you! Even the wildfires couldn't stop the fun. Heather"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Italy - My Personal Journey
Reviewed By Deuce Wheeler - Woodstock GA | Traveled to Italy | Europe
My trip to Italy was meticulously planned from beginning to end. I never had a question as to what I was doing or when I'd be doing it. I was able to do everything I had hoped because the trip was planned in advance. Heather, of “Purple Suitcase Travel,” took care of everything. Flights dates and times, tours dates and times, hotel check-in or check-out dates and times. This also included downtime and suggestions on how to use that downtime including restaurants, museums, or other points of interest. I wanted for nothing in my itinerary. It was meticulously planned, as I said. I had the best two-week trip I could have possibly hoped for, seeing things I never thought I would ever see. Amazing!!!
Heather Thompson, VTA responded
"Thank you!! Can't wait for your next adventure! This one was so fun to plan -Heather"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome vacation
Reviewed By Rpemb - Van Nuys, California | Traveled to Barcelona | Spain | Europe
I truly believe Heather enjoys planning vacations for herself and others. The research she put in for our cruise/excursions resulted in us seeing as much as we could in the time we had at each port. Communication from Heather during the planning phase was perfect. We knew exactly what to expect. And, she was available in case we needed something during our vacation. This was our first time using a travel agent and our trip was better because we did. Highly recommend.
Heather Thompson, VTA responded
"Thank you!!! It was great fun to work with you. Heather"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
AMA Academy
AMA Academy
AmaWaterways Specialist
AmaWaterways Specialist
Holland America Line Academy Specialist
Holland America Line Academy Specialist
NCL University - Bachelor's Degree
NCL University - Bachelor's Degree
Oceania Certified Specialist
Oceania Certified Specialist
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
Seacademy - Gold Certification
Seacademy - Gold Certification
Verified Travel Agent