Amazing family trip to Cancun!
Reviewed By Kelli T - Cancun, MEX | Traveled to Cancun | Quintana Roo | Mexico
What a wonderful trip to Cancun! My family wanted to have a multi family trip to Mexico and Susan made the experience a breeze. Each family had children of different ages and she was able to provide us with multiple locations to choose from that had something for everyone! Our travel information was conveniently located in an app to reference. Susan was readily available to ask questions and went above and beyond what I would expect in a travel agent. We are thankful for her advice and helping us choose a place we could relax and create amazing memories with our large family. Will definitely be booking another trip with her soon!
Susan Kaufman responded
"This was such a fun trip to put together! Thank you for the kind words. I am so glad you were able to make memories, relax, and enjoy your beautiful family."
✓ I would recommend this agent to my family and friends.
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One call and, done! Almost too easy
Reviewed By Weldon the hesitant traveler - Bedford, TX | Traveled to Rome | Italy | Europe
One call to Susan and she arranged everything. She knew the questions to ask on the first call and she had a lot of good advice due to having family in the airline industry and having traveled a number of times herself. No last minute panic for documents either, they were sent far enough in advance that even this worrier, didn't. Thanks Susan!
Susan Kaufman responded
"Thank you for sharing your kind words! Your trip looked amazing - such unique ports! I am so glad that your adventurous spirit brought our two worlds together. It was a pleasure working with you two."
✓ I would recommend this agent to my family and friends.
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Great trip
Reviewed By Rt - Heath. Texas | Traveled to Cancun | Quintana Roo | Mexico
Susan Helped tremendously made the flights very easy
✓ I would recommend this agent to my family and friends.
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Great Family Trip!
Reviewed By Twedell Family - Rockwall | Traveled to Cancun | Quintana Roo | Mexico
We all had a great time. We enjoyed the resort. It had something for everyone to enjoy. The food was good and the service was excellent. Susan was very patient helping us find the best location to accommodate different requests! Thanks!
Susan Kaufman responded
"It was such an honor to help plan a vacation for your growing, beautiful family! I'm so glad you had a chance to make memories together. Thank you for letting me be a small part of your fun-loving family!"
✓ I would recommend this agent to my family and friends.
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Bunch of Fun!
Reviewed By Jarrett Family - Grapevine, TX | Traveled to Kansas City | Missouri | USA
Susan helped our family of four plan a trip to watch the Savannah Bananas play in Kansas City! We took our kids, ages 9 and 5, to the game and around Kansas City. Susan made the trip easy and fun with her recommendations! It was also really helpful that she knew about the Savannah Bananas and how to get tickets.
Susan Kaufman responded
"Thank you so much for your kind review! Kansas City is such a neat destination, and the Savannah Bananas is a fun family experience. It was fun to put this long weekend together for such a wonderful family. "
✓ I would recommend this agent to my family and friends.
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Ireland trip
Reviewed By Mel - Texas | Traveled to Ireland | Europe
Our trip to Ireland was definitely a trip of a lifetime. It was Amazing! This was our first time traveling Internationally. Susan had everything planned in advance from all of our hotels in various cities to our rental car. She also gave us suggestions on everything we would need for this trip. In the future when we travel again, we will be using Susan.
Susan Kaufman responded
"This was such a fun trip to plan! I just wish I could have gone with you! Thank you for the kind review."
✓ I would recommend this agent to my family and friends.
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Super Sr Skip Week
Reviewed By CC - Kansas | Traveled to Hannibal | Missouri | USA
Great travel experience as we enjoyed museums of Mark Twain and President Lincoln.
We learned so much about their lives and contributions to society.
Our accommodations were wonderful and added to the history of each town.
Susan also scoped out excellent dining and entertainment ideas for our group.
Great trip all around!
Susan Kaufman responded
"I'm glad you love history like I do! There is nothing like seeing it first hand. Thanks so much for your kind review!"
✓ I would recommend this agent to my family and friends.
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Great trip!
Reviewed By LA - St. Louis | Traveled to Missouri | USA
“Susan organized our trip so well. It was a wonderful time for high school friends to get together, catch up, and make new memories. We will be asking Susan to help plan our next trip.”
Susan Kaufman responded
"Thank you so much for your kind words! I can't wait to work with you again. "
✓ I would recommend this agent to my family and friends.
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Great Vacation
Reviewed By Kaufman - Arlington TX | Traveled to Cabo San Lucas | Baja California Sur | Mexico
Susan did a great job with little details for our trip! Planning evening outings for dinner!
Susan Kaufman responded
"Thank you so much, Kaye! I'm so glad you had a great trip to celebrate your anniversary. A milestone like that deserves some great food! I was honored to be a small part of your vacation. "
✓ I would recommend this agent to my family and friends.
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Excellent Cabo Trip!
Reviewed By DaveS - Euless, Texas | Traveled to Cabo San Lucas | Baja California Sur | Mexico
There's nothing better than having Susan recommend and plan out an excellent vacation. She's very knowledgeable, experienced, fun and great attitude!
Susan Kaufman responded
" Thank you so much for your kind words! You are such a fun couple to work with - always up for an adventure! It was a pleasure to be even a small part of your vacation at Lands End. "
✓ I would recommend this agent to my family and friends.
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Grand Cayman here we come!
Reviewed By MeredithG - Grapevine, TX | Traveled to Grand Cayman | Cayman Islands | Caribbean
Having someone do all of the work for you…game changer! Especially all the excursions etc! Took us maybe 20 minutes to pick out our room and all the things! Susan is awesome!
Susan Kaufman responded
"It sure is fun to plan a trip when you have fun clients! Thank you for allowing me to be a part of your family vacation. I can't wait to see those pictures!"
✓ I would recommend this agent to my family and friends.
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First Trip Abroad and Ready for More!
Reviewed By RGrems - Denton, Texas | Traveled to Munich | Germany | Europe
As inexperienced international travelers, we relied heavily on Susan's expertise and experience. She listened carefully, offered options, and most importantly, provided encouragement. Our Christmas Market trip to Munich, Salzburg, and Vienna was absolutely magical.
Susan Kaufman responded
"Thank you so much for your kind words! Thank you for sharing your first international trip with me! I loved seeing your pictures of the different destinations and reading your quips - I hope to have the privilege of working with you again. Prost!"
✓ I would recommend this agent to my family and friends.
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Excellent service and communicator!
Reviewed By Amber H - Dallas, Texas | Traveled to Turks and Caicos Islands | Caribbean
Susan was incredibly attentive and responsive, always quick to reply and ask the right questions to refine our search. She truly understood the kind of trips we wanted—first relaxing and luxurious, then fun and active—and tailored everything perfectly. She made sure we had a clear understanding of the itinerary and introduced us to a special app where all our travel details were stored, making everything seamless. Leading up to the trip, she sent thoughtful text messages to build excitement, checked in on us while we were there, and even followed up after we returned. I felt completely taken care of, and I especially appreciated her meticulous attention to detail—something I often overlook. Her professionalism and personal touch made all the difference!
Susan Kaufman responded
"Thank you for the kind words! I love collaborating with you. I admire your honesty, your compassion, and your adventurous spirit! "
✓ I would recommend this agent to my family and friends.
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Excellent Trip
Reviewed By Blessedgma5 - Nashville, KS | Traveled to Lisbon | Portugal | Europe
Susan is so easy to work with and very knowledgeable about destinations and travel tips. She helped decide on a location, found a great, reasonably priced hotel and booked all our tours. It was so stress free to have her handle all the details. I highly recommend having her book your next trip.
Susan Kaufman responded
"Thank you, Sharla, for being so adventurous! Whether it be castles, museums or trip to a spa - you're always game!"
✓ I would recommend this agent to my family and friends.
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A dream trip!!
Reviewed By RenaeT - Howard, KS | Traveled to Hawaii | USA
Susan is currently helping us to plan a trip of our dreams to Hawaii! We inquired about a cruise of Hawaii and she has helped us find an Interisland cruise!! We will see 4 islands! She has found the best deal for us, including pre-trip hotel & airline tickets. This is all still a work in progress, but Susan keeps on top of whatever we need to be doing! I am confident this will be an amazing adventure!
Susan Kaufman responded
"Thank you so much for the wonderful review! It has been such a pleasure to work with you in planning this escape to the islands. I can't wait to see all your wonderful pictures while traveling in paradise. Aloha!"
✓ I would recommend this agent to my family and friends.
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