Cruise Vacation Expert

View My Main Profile
Shelli Romero, Travel Agent in Phoenix, AZ

Shelli Romero

Phoenix, AZ Travel Agent
Super Agent

Shelli Romero

Phoenix, AZ · 25+ Years of Experience

A full-service Travel Leaders Associate Agency
5.0
(19)
100% Recommended
I have had Shelli book cruises for me since 2012. I knew how organized and knowledgeable she was but I really learned about her attention to... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Alaska, Caribbean, Europe, Mexico, Hawaii

Interests:

Cruises, Expedition Cruises, Small Ship Cruises, River Cruises

Suppliers:

Princess Cruises®, Viking, Royal Caribbean, Norwegian Cruise Line, Celebrity Cruises

About Me

I love what I do, and matching a client to their perfect ship and itinerary is an absolute joy. My dedication to the craft started back in 1999—my very first year in the industry—when I took four cruises on Carnival, Disney, and Royal Caribbean just to truly master the product I was selling. Since then, I have sailed on over 20 cruises myself, expanding my firsthand knowledge on Holland America Line, Princess Cruises, Celebrity Cruises, MSC, and Norwegian Cruise Line, alongside exclusive ship inspections on lines like Oceania, Crystal, and later this year, Virgin Voyages.

As a veteran cruise expert, my portfolio extends far beyond the ships I've personally stepped aboard. I also have experience booking top-tier luxury and niche lines, including Regent Seven Seas and Viking Ocean Cruises, as well as bucket-list adventures with National Geographic/Lindblad Expeditions. If a river cruise is on your wishlist, I am highly proficient in designing seamless river voyages with premier brands like AmaWaterways, Avalon Waterways, and Viking River Cruises.

No two cruise lines are the same. Whether you are looking for a fun family getaway, a trendy adult-only escape, a five-star luxury voyage, or an immersive river journey, I have the deep industry knowledge to guide you.  My commitment to my travelers is why so many of my long-term clients have loyally followed me to my current agency to continue booking their vacations with me. Let’s find your perfect cruise today!

REVIEWS

Rating: 5.0
19 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 19 reviews

Attention to details
Reviewed By Kathy - Glendale, AZ | Traveled to Caribbean
I have had Shelli book cruises for me since 2012. I knew how organized and knowledgeable she was but I really learned about her attention to detail this past summer. I went on a cruise with my NY family (organized by their travel agent). I kept saying "Shelli would have....." because the other travel agent did not share the level of information that Shelli shares (especially for newer travelers). Shelli makes suggestions about dining and excursions and even helps with luggage tags. She also makes suggestions for hotels near ports (and where to stay on a pretty full ship when I was late to book.) The other travel agent did none of those things except to take the original group booking. I'm so glad I've had Shelli for my trips....almost ready for her to help with a trip to Ireland! Kathy
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
20 years working with Shelli
Reviewed By LuAnn - Beatrice, NE | Traveled to Caribbean
I have had Shelli as my TA for at least 20 years. She knows exactly what we like when we cruise and gives me the best advice on ships, rooms and ports. That’s why I’ve followed her from her last company. If you want someone who will always listen and follow up with you then she’s your gal. Thanks Shel, for everything.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Many wonderful experiences
Reviewed By Susie - Glendale, Arizona | Traveled to Caribbean
We have had many wonderful experiences with Shelli. She is very knowledgeable, professional, friendly and a joy to work with. She goes above and beyond to find what we are looking for. Thank you, Shelli.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Well arranged
Reviewed By Mickey634 - Peoria AZ | Traveled to Cabo San Lucas | Baja California Sur | Mexico
Shelli did a great job arranging our whale watching excursion. She found a hotel with a great view, located whale watching boats and booked the tours, and recommended all inclusive which was an excellent idea. I greatly appreciated Shelli's experience and recommendations.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Family cruise
Reviewed By Judy - Phoenix AZ | Traveled to Mexico
I have never had a travel agent work so hard in taking care of me. shelli was easy to work with and saved me money while booking a group vacation for my family. I would recommend her to all my friends and family.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Luxury Leaders Alliance is a unique networking environment for a carefully selected group of luxury advisors that have common experience, skills and mindset. Through collaboration, knowledge-sharing, and educational opportunities, these elite advisors are empowered to provide sophisticated, personalized experiences to luxury travelers.
Princess Commodore since 2006

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
BESbswy