Global Island & Beach Travel Specialist

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Felicia Francis

Markham, ON Travel Agent

Felicia Francis

Markham, ON Travel Agent· 2 Years of Experience

Onvigo, an independent agent with Onvigo Inc, a Travel Leaders Network Affiliate Agency

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14 reviews

100% Recommended

2 Years of Experience

5.0

(14)

100% Recommended

Felicia made our trip painless from beginning to end. Suggested resorts, arranged monthly payments and ensured our traveling companions were looked after with accessibility help on... Read More >

About

Reviews

Certificates & Awards

My Places

Travel Stories & Media

Areas of expertise

Destinations:

Jamaica, Cuba, Tobago, Dominican Republic, Georgetown

Interests:

All Inclusive, Air Travel, Spa & Fitness, Holiday Travel

Suppliers:

Marriott Hotels, Inclusive Collection – World of Hyatt, Riu Hotels, WestJet Vacations, Air Canada Vacations

About Me

Ocho Rios Jamaica

Curating stress-free island escapes worldwide.

I'm a certified travel specialist with expert knowledge of the Caribbean and international beach escapes, specializing in such destinations as Jamaica, Cuba, Costa Rica, Grenada, Belize and Dominican Republic. I specialize in crafting personalized, stress-free vacations, whether you're dreaming of a solo escape, an all-inclusive retreat, a group adventure, or a cruise packed with unforgettable excursions.With my insider connections and passion for the travel, I go beyond the typical tourist spots to uncover hidden gems, authentic cultural experiences, and luxurious stays tailored to your unique travel style. I create custom-curated itineraries that reflect your vision, whether you're seeking adventure, relaxation, or a deep dive into local culture.

Let me help you turn your travel dreams into unforgettable experiences.

Reviews

Certificates & Awards

My Places

Travel Stories & Media

Areas of expertise

Destinations:

Jamaica, Cuba, Tobago, Dominican Republic, Georgetown

Interests:

All Inclusive, Air Travel, Spa & Fitness, Holiday Travel

Suppliers:

Marriott Hotels, Inclusive Collection – World of Hyatt, Riu Hotels, WestJet Vacations, Air Canada Vacations

REVIEWS

Rating: 5.0

14 reviews

100% Recommended

Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.

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Showing 14 reviews

There for us when we needed her the most!

Reviewed By PrinceLiam - Pickering, Ontario | Traveled to Barbados | Caribbean

Felicia made our trip painless from beginning to end. Suggested resorts, arranged monthly payments and ensured our traveling companions were looked after with accessibility help on our flights. The resort was wonderful and the service was great. Our return trip had a slight hitch because flights were cancelled. Our friends were able to return on the scheduled day but we had to stay 2 extra days. When unable to get much if any help/information from Air Canada Vacations, Felicia was able to get answers and we were able to get to our other accommodations. All of this while she was dealing with her own personal health issues at home!! Would we recommend Felicia? Without any reservations what so ever!

Felicia Francis responded

"Thank you so much for your heartfelt review! It was truly a pleasure helping you and your friends plan your Barbados getaway. Even with the unexpected hiccups on your return, I wanted to make sure you felt supported and never alone in navigating the situation. Knowing that I could make a difference means so much to me. Thank you for your trust, kindness, and wonderful recommendation. I look forward to helping you plan your next adventure! "

✓ I would recommend this agent to my family and friends.

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Everyone Needs A Trip to Cancun!

Reviewed By Traveler123 - Toronto, Canada | Traveled to Cancun | Quintana Roo | Mexico

This vacation was my first time in Mexico, and I cannot wait to go back already! From the all-inclusive food and drinks to the beautiful beach, it was truly a great vacation. Felicia genuinely gave my family and me the trip of our lives!

Felicia Francis responded

"Thank you so much for your kind words! It truly means the world to me to know your first trip to Mexico was such a memorable experience. I loved helping you and your family plan this vacation, and I’m so happy it exceeded your expectations. I can’t wait to help you plan the next one! "

✓ I would recommend this agent to my family and friends.

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Awesome Group Cruise!

Reviewed By Dayna - Toronto, Canada | Traveled to Aruba | Caribbean

Felicia did a wonderful job planning our family trip! She made the process so seamless for our large group & was always available to answer any questions. She is very knowledgeable & our trip went so smoothly from start to finish thanks to her!

Felicia Francis responded

"Thank you so much for your lovely review! ?? It was such a joy helping you plan your family getaway and making sure everything came together perfectly. I’m so glad to hear the trip went smoothly and that everyone had a great time! I truly appreciate your trust and can’t wait to help you plan your next adventure together! ????"

✓ I would recommend this agent to my family and friends.

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Family & Friends Cruise

Reviewed By Colleen W.K. - Toronto | Traveled to Port Canaveral | Florida | USA

"From airport to ocean - Felicia took care of it all" Felicia made planning the family and friends Caribbean cruise an absolute breeze! She took care of everything-from booking our hotel to arranging smooth transfers from the airport to the hotel, from the hotel to the ship, and back again. Her organization, attention to detail, and friendly communication made the entire experience stress-free and enjoyable. Every part of our trip went perfectly, and we can't wait to plan our next vacation with her!

Felicia Francis responded

"Thank you so much for your kind words! It was such a pleasure helping you plan your Caribbean cruise and making sure everything ran smoothly from start to finish. I’m so happy to hear you had a stress-free and enjoyable experience! I can’t wait to help you plan your next adventure, there are so many beautiful destinations waiting for you! ????"

✓ I would recommend this agent to my family and friends.

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CRUISING

Reviewed By Brandon - Toronto | Traveled to Aruba | Netherlands Antilles | Caribbean

I recently went on an 8-day cruise that was planned by Felicia and she did a truly wonderful job organizing every detail. The trip went smoothly from start to finish, flights, transfers, and excursions were all well-coordinated. She was professional, responsive, and always made sure I had the information I needed. Even though the cruise itself wasn’t exactly my personal style, I really appreciated how effortless the planning process was thanks to her. I’d happily work with her again for future travels!

Felicia Francis responded

"Thanks so much for your kind words Brandon! I’m really glad everything went smoothly and that you enjoyed the planning process. I totally get that the cruise wasn’t quite your vibe, everyone’s idea (especially in a large group) of the perfect vacation looks a little different and next time I’d love to work with you to plan something that’s a perfect fit for your style. Can’t wait to help you plan your next getaway!"

✓ I would recommend this agent to my family and friends.

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Certifications & Awards

Princess Commodore Certified

Royal Caribbean University - Bachelor of Adventure

Royal Caribbean University - Master of Adventure

Seacademy - Gold Certification

Seacademy - Scarlet Certification

Seacademy - Silver Certification

Seacademy - Violet Certification

AMResorts Master Agent

Globus family of brands Specialist

Jamaica Destination Specialist

Grenada Destination Specialist

Tobago Destination Specialist

Belize Destination Specialist

World of Hyatt Inclusive Collection Confidant

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Jamaica, Caribbean

Been There 8 Times

Felicia made our trip painless from beginning to e...
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Guyana, South America

Been There 10 Times

I recently went on an 8-day cruise that was planne...
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Must Do:

Visit Kaieteur Falls

Costa Rica, Central America

Been There

Working with Felicia was truly a pleasure. Her att...
Read more

Must Do:

Zipline over the jungle

Tobago, Trinidad & Tobago, Caribbean

Been There 4 Times

Felicia made our trip painless from beginning to e...
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Must Do:

Visit Nylon Pool in Tobago

Cairo, Egypt, Africa

Been There

Felicia made our trip painless from beginning to e...
Read more

Must Do:

Visit the Pyramids

Eritrea, Africa

Been There

Felicia was was very helpful. I had lots of phone ...
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Must Do:

Visit the Red Sea

Alberta, Canada

Been There